Only 12 per cent of train tickets are bought from offices at stations, rail companies said. PA
Only 12 per cent of train tickets are bought from offices at stations, rail companies said. PA
Only 12 per cent of train tickets are bought from offices at stations, rail companies said. PA
Only 12 per cent of train tickets are bought from offices at stations, rail companies said. PA

Threat of closure looms for hundreds of rail ticket offices in England


Simon Rushton
  • English
  • Arabic

Plans to close almost every railway station ticket office in England are expected to be announced on Wednesday.

About three in five stations have a ticket office, the vast majority owned and run by train operators, which are under pressure from the government to save money amid a drop in revenue.

The plan to close the ticket offices, which will affect hundreds of stations, could intensify anger among rail workers who are already involved in long-running disputes over pay, jobs and conditions.

There are concerns the move could lead to job losses and deter vulnerable passengers, such as the disabled or elderly, from travelling by train.

The Rail Delivery Group (RDG), made up of train companies, will unveil proposals to shut the ticket offices at hundreds of stations, the UK’s Press Association reported on Tuesday.

The RDG said only 12 per cent of train tickets are bought from station offices, down from 85 per cent in 1995.

Train companies believe ticket office staff would be able to serve customers better if they were on station concourses.

Passengers will be asked to pay for journeys by tapping contactless cards on barriers, using self-service machines and buying tickets on trains if possible.

Last week, Mick Lynch, general secretary of the National Union of Rail, Maritime and Transport Workers (RMT) warned it would “vigorously oppose any moves to close ticket offices”.

An RDG spokesman said negotiations with the union over the changes had “stalled” and the industry was “now looking at how to move forward”.

“Any changes would be subject to employee and public consultations,” he said.

“Staff always remain front of mind, so as you would expect from a responsible employer, if and when the time comes for proposals on ticket offices to be published, they will be the first to know.”

Train drivers in the Aslef union have started another two weeks of overtime bans, as part of their dispute over contract dispute.

Other rail company staff, including RMT union members who work at the stations, have also been on strike this year.

The strikes have led to extensive shutdowns of the network.

Our legal advisor

Ahmad El Sayed is Senior Associate at Charles Russell Speechlys, a law firm headquartered in London with offices in the UK, Europe, the Middle East and Hong Kong.

Experience: Commercial litigator who has assisted clients with overseas judgments before UAE courts. His specialties are cases related to banking, real estate, shareholder disputes, company liquidations and criminal matters as well as employment related litigation. 

Education: Sagesse University, Beirut, Lebanon, in 2005.

The White Lotus: Season three

Creator: Mike White

Starring: Walton Goggins, Jason Isaacs, Natasha Rothwell

Rating: 4.5/5

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The burning issue

The internal combustion engine is facing a watershed moment – major manufacturer Volvo is to stop producing petroleum-powered vehicles by 2021 and countries in Europe, including the UK, have vowed to ban their sale before 2040. The National takes a look at the story of one of the most successful technologies of the last 100 years and how it has impacted life in the UAE. 

Read part four: an affection for classic cars lives on

Read part three: the age of the electric vehicle begins

Read part two: how climate change drove the race for an alternative 

AI traffic lights to ease congestion at seven points to Sheikh Zayed bin Sultan Street

The seven points are:

Shakhbout bin Sultan Street

Dhafeer Street

Hadbat Al Ghubainah Street (outbound)

Salama bint Butti Street

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Rabdan Street

Umm Yifina Street exit (inbound)

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Name: Hassan Mohsen Elhais

Position: legal consultant with Al Rowaad Advocates and Legal Consultants

UAE currency: the story behind the money in your pockets
Our legal consultants

Name: Hassan Mohsen Elhais

Position: legal consultant with Al Rowaad Advocates and Legal Consultants.

Pharaoh's curse

British aristocrat Lord Carnarvon, who funded the expedition to find the Tutankhamun tomb, died in a Cairo hotel four months after the crypt was opened.
He had been in poor health for many years after a car crash, and a mosquito bite made worse by a shaving cut led to blood poisoning and pneumonia.
Reports at the time said Lord Carnarvon suffered from “pain as the inflammation affected the nasal passages and eyes”.
Decades later, scientists contended he had died of aspergillosis after inhaling spores of the fungus aspergillus in the tomb, which can lie dormant for months. The fact several others who entered were also found dead withiin a short time led to the myth of the curse.

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1) Download your ballot https://www.fvap.gov/

2) Take it to the US Embassy

3) Deadline is October 15

4) The embassy will ensure all ballots reach the US in time for the November 3 poll

8 UAE companies helping families reduce their carbon footprint

Greenheart Organic Farms 

This Dubai company was one of the country’s first organic farms, set up in 2012, and it now delivers a wide array of fruits and vegetables grown regionally or in the UAE, as well as other grocery items, to both Dubai and Abu Dhabi doorsteps.

www.greenheartuae.com

Modibodi  

Founded in Australia, Modibodi is now in the UAE with waste-free, reusable underwear that eliminates the litter created by a woman’s monthly cycle, which adds up to approximately 136kgs of sanitary waste over a lifetime.

www.modibodi.ae

The Good Karma Co

From brushes made of plant fibres to eco-friendly storage solutions, this company has planet-friendly alternatives to almost everything we need, including tin foil and toothbrushes. 

www.instagram.com/thegoodkarmaco

Re:told

One Dubai boutique, Re:told, is taking second-hand garments and selling them on at a fraction of the price, helping to cut back on the hundreds of thousands of tonnes of clothes thrown into landfills each year.

www.shopretold.com

Lush

Lush provides products such as shampoo and conditioner as package-free bars with reusable tins to store. 

www.mena.lush.com

Bubble Bro 

Offering filtered, still and sparkling water on tap, Bubble Bro is attempting to ensure we don’t produce plastic or glass waste. Founded in 2017 by Adel Abu-Aysha, the company is on track to exceeding its target of saving one million bottles by the end of the year.

www.bubble-bro.com

Coethical 

This company offers refillable, eco-friendly home cleaning and hygiene products that are all biodegradable, free of chemicals and certifiably not tested on animals.

www.instagram.com/coethical

Eggs & Soldiers

This bricks-and-mortar shop and e-store, founded by a Dubai mum-of-four, is the place to go for all manner of family products – from reusable cloth diapers to organic skincare and sustainable toys.

www.eggsnsoldiers.com

Two products to make at home

Toilet cleaner

1 cup baking soda 

1 cup castile soap

10-20 drops of lemon essential oil (or another oil of your choice) 

Method:

1. Mix the baking soda and castile soap until you get a nice consistency.

2. Add the essential oil to the mix.

Air Freshener

100ml water 

5 drops of the essential oil of your choice (note: lavender is a nice one for this) 

Method:

1. Add water and oil to spray bottle to store.

2. Shake well before use. 

Updated: July 04, 2023, 4:52 PM`