Passengers queues at Heathrow Airport in London. Bloomberg
Passengers queues at Heathrow Airport in London. Bloomberg
Passengers queues at Heathrow Airport in London. Bloomberg
Passengers queues at Heathrow Airport in London. Bloomberg

Heathrow Airport worst in Europe for cancellations, UK business committee told


Nicky Harley
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Heathrow Airport is the worst in Europe for cancellations, the UK's transport committee is told as it attempts to tackle Britain's continuing travel chaos.

Mass redundancies by top airlines, including British Airways, have been blamed for the cancellations and queues at the airports.

On Tuesday, the Business, Energy and Industrial Strategy Committee heard evidence about flight cancellations and compensation.

It heard that the worst airline was British Airways, which is cancelling 114 flights a day, followed by easyJet.

“The top airline for cancellations on a daily basis is British Airways,” travel journalist Simon Calder said.

“In some cases they are doing it gentle three weeks before, none of the at the gate last minute cancellations. There are 20,000 seats a day not operating. easyJet cancelled 55 today but the cancellations are much closer to the day. Wizz Air started well but are now having problems.”

He said Ryanair and Jet2 were the best to “guarantee getting there”.

Mr Calder said Heathrow was the worst airport when it came to cancellations, followed by Amsterdam and Gatwick.

Oliver Richardson, national officer for Civil Air Transport, Unite, said the airlines who made the most redundancies are suffering the worst.

“When you look at who is performing worst is correlates with the companies that carried out the most redundancies. Ryanair agreed on no redundancies and a different position was taken by British Airways who lost 10,000 staff through redundancies. They got rid of too many people.”

Passengers in the arrivals hall of Terminal 5 at London Heathrow Airport in London, UK, on Monday. Bloomberg
Passengers in the arrivals hall of Terminal 5 at London Heathrow Airport in London, UK, on Monday. Bloomberg

British Airways refused to respond when the panel asked if its “aggressive sack and rehire” policy was the reason for the mass cancellations.

“We were losing £20m a day and the airline was in a very precarious position, and we had to secure the airlines future,” Lisa Tremble, British Airways' chief corporate affairs and sustainability director, said.

She said up to 85 per cent of people whose flights have been cancelled had been offered an alternative flight within 24 hours.

EasyJet said it had made 2,000 redundancies and accepted it needs improve.

“We haven't got it right and we need to get it right,” said Sophie Dekkers, chief commercial officer at easyJet.

It has been cancelling 55 flights a day but said it was providing refunds within four days and compensation within seven days.

The panel was told 30 per cent of the people working in the industry were EU citizens and many have left the country, and other former employees have now sought careers in different industries.

Sue Davies, head of consumer rights and food policy, Which?, said the airlines need to be held to account.

“There is blatant flouting of consumer rights,” she said.

“We need some short-term action but there needs to be an overhaul of consumer rights. Many airlines are breaking the law with no consequences. We feel this is a systemic problem across the sector that needs a longer term solution. The CAA is not being proactive enough. Ryanair is the worst for compensation, some people are waiting five years.”

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When Umm Kulthum performed in Abu Dhabi

  

 

 

 

Known as The Lady of Arabic Song, Umm Kulthum performed in Abu Dhabi on November 28, 1971, as part of celebrations for the fifth anniversary of the accession of Sheikh Zayed bin Sultan Al Nahyan as Ruler of Abu Dhabi. A concert hall was constructed for the event on land that is now Al Nahyan Stadium, behind Al Wahda Mall. The audience were treated to many of Kulthum's most well-known songs as part of the sold-out show, including Aghadan Alqak and Enta Omri.

 
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Indoor cricket in a nutshell

Indoor cricket in a nutshell
Indoor Cricket World Cup - Sept 16-20, Insportz, Dubai

16 Indoor cricket matches are 16 overs per side
8 There are eight players per team
9 There have been nine Indoor Cricket World Cups for men. Australia have won every one.
5 Five runs are deducted from the score when a wickets falls
4 Batsmen bat in pairs, facing four overs per partnership

Scoring In indoor cricket, runs are scored by way of both physical and bonus runs. Physical runs are scored by both batsmen completing a run from one crease to the other. Bonus runs are scored when the ball hits a net in different zones, but only when at least one physical run is score.

Zones

A Front net, behind the striker and wicketkeeper: 0 runs
B Side nets, between the striker and halfway down the pitch: 1 run
C Side nets between halfway and the bowlers end: 2 runs
D Back net: 4 runs on the bounce, 6 runs on the full

Updated: June 14, 2022, 1:01 PM`