Google appeared to have multiple services down on Monday. AP
Google appeared to have multiple services down on Monday. AP
Google appeared to have multiple services down on Monday. AP
Google appeared to have multiple services down on Monday. AP

Google hit by global crash with Gmail, YouTube and other services down


  • English
  • Arabic

Google users around the world faced disruption to services on Monday with Gmail, Google Drive and YouTube apparently down in dozens of countries.

Users received error messages with the failure quickly trending on social media accounts from locations around the globe.

All of the services are run by Google's parent company Alphabet.

Errors ranged from “something went wrong” on YouTube, to “there was an error. Please Try again later. That’s all we know,” when attempting to log in to the company’s mail product. Google products were failing to load for users in New York, the UK and across Europe.

Problems were first reported at 11.48am GMT on Monday and were back up in a little under an hour.

Users of YouTube in many countries were met with this error message on Monday
Users of YouTube in many countries were met with this error message on Monday

“Today, at 3.47AM PT Google experienced an authentication system outage for approximately 45 minutes due to an internal storage quota issue," a statement from Google read.

"Services requiring users to log in experienced high error rates during this period. The authentication system issue was resolved at 4:32AM PT. All services are now restored. We apologise to everyone affected, and we will conduct a thorough follow up review to ensure this problem cannot recur in the future.”

Internet monitoring tool DownDetector.com showed most complaints were from users in Europe, followed by the US eastern seaboard, Japan, east Asia and Russia.

Other services that were down included Google Classroom – which has been widely used since the start of the coronavirus outbreak – Google Play and Google Hangouts.

The hit mobile game Pokemon Go also impacted, DownDetector showed, presumably as users struggled to log in to Gmail accounts.

Crashes are not uncommon for major websites or internet providers and are often not the result of hacking or any other form of attack.

YouTube outage around the world at 12pm GMT. Image via downdetector.com
YouTube outage around the world at 12pm GMT. Image via downdetector.com

Companies including Google, Apple, Amazon.com, Microsoft, and others routinely experience them because of temporary server failures often caused by human error.

But Monday’s crash is notable for its pervasiveness across the Alphabet portfolio.

Despite that, Google's main search engine – used by billions every day – appeared to be functioning correctly throughout, and third-party ads – the main source of income for the tech giant – remained visible in various results.

Downdetector.com noted that about 260,000 users reported problems with accessing YouTube in 20 minutes from when services dropped out at about 11.48am GMT. About 86,000 users reported Gmail issues, while 122,000 reported problems accessing Google.com.

YouTube 2018 crash

The outage on Monday appeared to be the most significant for Google since October 2018, when YouTube went down for nearly two hours.

The service, which accounts for billions of dollars in revenue, was fixed after its "highly trained monkeys ... [were] dispatched to deal with this situation", the company said at the time.

Labour dispute

The insured employee may still file an ILOE claim even if a labour dispute is ongoing post termination, but the insurer may suspend or reject payment, until the courts resolve the dispute, especially if the reason for termination is contested. The outcome of the labour court proceedings can directly affect eligibility.


- Abdullah Ishnaneh, Partner, BSA Law 

Who has been sanctioned?

Daniella Weiss and Nachala
Described as 'the grandmother of the settler movement', she has encouraged the expansion of settlements for decades. The 79 year old leads radical settler movement Nachala, whose aim is for Israel to annex Gaza and the occupied West Bank, where it helps settlers built outposts.

Harel Libi & Libi Construction and Infrastructure
Libi has been involved in threatening and perpetuating acts of aggression and violence against Palestinians. His firm has provided logistical and financial support for the establishment of illegal outposts.

Zohar Sabah
Runs a settler outpost named Zohar’s Farm and has previously faced charges of violence against Palestinians. He was indicted by Israel’s State Attorney’s Office in September for allegedly participating in a violent attack against Palestinians and activists in the West Bank village of Muarrajat.

Coco’s Farm and Neria’s Farm
These are illegal outposts in the West Bank, which are at the vanguard of the settler movement. According to the UK, they are associated with people who have been involved in enabling, inciting, promoting or providing support for activities that amount to “serious abuse”.

LIVING IN...

This article is part of a guide on where to live in the UAE. Our reporters will profile some of the country’s most desirable districts, provide an estimate of rental prices and introduce you to some of the residents who call each area home.

Specs
Engine: Electric motor generating 54.2kWh (Cooper SE and Aceman SE), 64.6kW (Countryman All4 SE)
Power: 218hp (Cooper and Aceman), 313hp (Countryman)
Torque: 330Nm (Cooper and Aceman), 494Nm (Countryman)
On sale: Now
Price: From Dh158,000 (Cooper), Dh168,000 (Aceman), Dh190,000 (Countryman)
EMERGENCY PHONE NUMBERS

Estijaba – 8001717 –  number to call to request coronavirus testing

Ministry of Health and Prevention – 80011111

Dubai Health Authority – 800342 – The number to book a free video or voice consultation with a doctor or connect to a local health centre

Emirates airline – 600555555

Etihad Airways – 600555666

Ambulance – 998

Knowledge and Human Development Authority – 8005432 ext. 4 for Covid-19 queries

The%20specs%3A%202024%20Mercedes%20E200
%3Cp%3E%3Cstrong%3EEngine%3A%20%3C%2Fstrong%3E2.0-litre%20four-cyl%20turbo%20%2B%20mild%20hybrid%0D%3Cbr%3E%3Cstrong%3EPower%3A%20%3C%2Fstrong%3E204hp%20at%205%2C800rpm%20%2B23hp%20hybrid%20boost%0D%3Cbr%3E%3Cstrong%3ETorque%3A%20%3C%2Fstrong%3E320Nm%20at%201%2C800rpm%20%2B205Nm%20hybrid%20boost%0D%3Cbr%3E%3Cstrong%3ETransmission%3A%20%3C%2Fstrong%3E9-speed%20auto%0D%3Cbr%3E%3Cstrong%3EFuel%20consumption%3A%20%3C%2Fstrong%3E7.3L%2F100km%0D%3Cbr%3E%3Cstrong%3EOn%20sale%3A%20%3C%2Fstrong%3ENovember%2FDecember%0D%3Cbr%3E%3Cstrong%3EPrice%3A%20%3C%2Fstrong%3EFrom%20Dh205%2C000%20(estimate)%3C%2Fp%3E%0A