Motorbike delivery riders often have a thankless task as they weave their way through heavy traffic to ensure food is brought to those at home.
The job can be fraught with pressure at the best of times, but having to do it in the middle of a pandemic only adds to the challenge.
During Ramadan, a large section of those delivery riders are also fasting during the day with rising temperatures only adding to the difficulties of the holy month.
The National spoke to a number of riders delivering fresh orders to homes during one of the most extraordinary Ramadans in living memory.
Imagine what a Dh10 tip per customer each day would do for a low earning worker
“It’s definitely been the busiest Ramadan I have ever worked,” said Waqas Yaqoob, supervisor and senior driver with Freedom Pizza.
“Usually, business would be a bit slower at this time but it is the opposite this month because everyone has to stay home.
“Most people have been really friendly and considerate about social distancing though, which has made a big difference.”
Mr Yaqoob is one of more than 200 drivers that Freedom Pizza has on the road in Dubai.
He said every precaution has been taken to keep them safe amid the coronavirus crisis.
This includes phoning customers ahead of arrival to give them the option of having their food left at the door without ringing the doorbell, or knocking, and bypassing any direct contact.
The 29-year-old from Pakistan, who has been delivering in Dubai for six years, said customers who did answer the door were encouraged to reach into the rider’s bag and remove the food package themselves.
He spoke about the warmth and kindness shown by many customers this Ramadan.
“People are so good. Often they will give us a tip and ask if we are fasting,” he said.
“Because of the Covid-19 factor people also want to tip us more and want to make sure we are staying safe.
“Even those that aren’t able to tip us are really nice and make a big deal of apologising when they don’t have to.”
Mr Kumar and his colleagues at Freedom Pizza make an average of just Dh70-90 each week in tips.
While the coronavirus outbreak has made social distancing a must and increased pressure on delivery riders in some ways, the restrictions on movement have helped in others.
“It’s made it easier in that we can get the food to the customers quicker because there isn’t much traffic on the roads,” said Indian Rakesh Kumar, 30, who also works for Freedom Pizza.
“The roads are safer now and the customers get the food fresher.”
Another driver, who works for Quiqup, spoke about the realities for delivery riders during Ramadan.
“Everybody has got used to the Covid-19 restrictions and there’s no real problem with that,” said Abubakar Manzoor, 25, from Pakistan.
“The real problem is that it’s getting hotter every day and you struggle in the heat, especially when you are fasting.
"But you just have to get on with it.”
One rider, who sought to remain anonymous, said he and all his colleagues were aware of the risks involved with their profession during a pandemic but had to keep working.
“What can we do?” said the rider, who drives under the Deliveroo banner.
“We just have to do our work and hope for good tips because our families are counting on us.”
Everybody has got used to the Covid-19 restrictions and there's no real problem with that. The real problem is that it's getting hotter every day.
Stephen Levins, who helps train front-line staff in hospitality and other sectors, said it was vital to tip delivery riders during the current crisis.
“Tipping should not only be seen as a generous gesture but also a massive thank you to those workers who are still putting their lives on the line to deliver your food,” he said.
“While high earning executives have taken 20-50 per cent pay reductions to stay home or take some time off, their monthly salary would often still be more than a delivery driver’s annual salary.”
He said delivery riders could end up making more than their usual month’s salary if everyone tipped them.
“Imagine what a Dh10 tip per customer each day would do for a low earning worker,” he said.
"You won’t miss Dh10 but it could change the life of someone who is working harder and longer hours to make sure you don’t go without food.”
Squads
India: Kohli (c), Rahul, Shaw, Agarwal, Pujara, Rahane, Vihari, Pant (wk), Ashwin, Jadeja, Kuldeep, Shami, Umesh, Siraj, Thakur
West Indies: Holder (c), Ambris, Bishoo, Brathwaite, Chase, Dowrich (wk), Gabriel, Hamilton, Hetmyer, Hope, Lewis, Paul, Powell, Roach, Warrican, Joseph
THE LIGHT
Director: Tom Tykwer
Starring: Tala Al Deen, Nicolette Krebitz, Lars Eidinger
Rating: 3/5
The specs
Engine: 4.0-litre flat-six
Torque: 450Nm at 6,100rpm
Transmission: 7-speed PDK auto or 6-speed manual
Fuel economy, combined: 13.8L/100km
On sale: Available to order now
AI traffic lights to ease congestion at seven points to Sheikh Zayed bin Sultan Street
The seven points are:
Shakhbout bin Sultan Street
Dhafeer Street
Hadbat Al Ghubainah Street (outbound)
Salama bint Butti Street
Al Dhafra Street
Rabdan Street
Umm Yifina Street exit (inbound)
GAC GS8 Specs
Engine: 2.0-litre 4cyl turbo
Power: 248hp at 5,200rpm
Torque: 400Nm at 1,750-4,000rpm
Transmission: 8-speed auto
Fuel consumption: 9.1L/100km
On sale: Now
Price: From Dh149,900
Volvo ES90 Specs
Engine: Electric single motor (96kW), twin motor (106kW) and twin motor performance (106kW)
Power: 333hp, 449hp, 680hp
Torque: 480Nm, 670Nm, 870Nm
On sale: Later in 2025 or early 2026, depending on region
Price: Exact regional pricing TBA
Killing of Qassem Suleimani
HIJRA
Starring: Lamar Faden, Khairiah Nathmy, Nawaf Al-Dhufairy
Director: Shahad Ameen
Rating: 3/5
Key facilities
- Olympic-size swimming pool with a split bulkhead for multi-use configurations, including water polo and 50m/25m training lanes
- Premier League-standard football pitch
- 400m Olympic running track
- NBA-spec basketball court with auditorium
- 600-seat auditorium
- Spaces for historical and cultural exploration
- An elevated football field that doubles as a helipad
- Specialist robotics and science laboratories
- AR and VR-enabled learning centres
- Disruption Lab and Research Centre for developing entrepreneurial skills
The%20specs
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UAE currency: the story behind the money in your pockets
Our family matters legal consultant
Name: Hassan Mohsen Elhais
Position: legal consultant with Al Rowaad Advocates and Legal Consultants.
Killing of Qassem Suleimani
SPEC%20SHEET%3A%20NOTHING%20PHONE%20(2)
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Bio:
Favourite Quote: Prophet Mohammad's quotes There is reward for kindness to every living thing and A good man treats women with honour
Favourite Hobby: Serving poor people
Favourite Book: The Alchemist by Paulo Coelho
Favourite food: Fish and vegetables
Favourite place to visit: London
No Shame
Lily Allen
(Parlophone)
Key findings of Jenkins report
- Founder of the Muslim Brotherhood, Hassan al Banna, "accepted the political utility of violence"
- Views of key Muslim Brotherhood ideologue, Sayyid Qutb, have “consistently been understood” as permitting “the use of extreme violence in the pursuit of the perfect Islamic society” and “never been institutionally disowned” by the movement.
- Muslim Brotherhood at all levels has repeatedly defended Hamas attacks against Israel, including the use of suicide bombers and the killing of civilians.
- Laying out the report in the House of Commons, David Cameron told MPs: "The main findings of the review support the conclusion that membership of, association with, or influence by the Muslim Brotherhood should be considered as a possible indicator of extremism."
Other must-tries
Tomato and walnut salad
A lesson in simple, seasonal eating. Wedges of tomato, chunks of cucumber, thinly sliced red onion, coriander or parsley leaves, and perhaps some fresh dill are drizzled with a crushed walnut and garlic dressing. Do consider yourself warned: if you eat this salad in Georgia during the summer months, the tomatoes will be so ripe and flavourful that every tomato you eat from that day forth will taste lacklustre in comparison.
Badrijani nigvzit
A delicious vegetarian snack or starter. It consists of thinly sliced, fried then cooled aubergine smothered with a thick and creamy walnut sauce and folded or rolled. Take note, even though it seems like you should be able to pick these morsels up with your hands, they’re not as durable as they look. A knife and fork is the way to go.
Pkhali
This healthy little dish (a nice antidote to the khachapuri) is usually made with steamed then chopped cabbage, spinach, beetroot or green beans, combined with walnuts, garlic and herbs to make a vegetable pâté or paste. The mix is then often formed into rounds, chilled in the fridge and topped with pomegranate seeds before being served.
Killing of Qassem Suleimani
How to donate
Send “thenational” to the following numbers or call the hotline on: 0502955999
2289 – Dh10
2252 – Dh 50
6025 – Dh20
6027 – Dh 100
6026 – Dh 200
The Bio
Favourite vegetable: “I really like the taste of the beetroot, the potatoes and the eggplant we are producing.”
Holiday destination: “I like Paris very much, it’s a city very close to my heart.”
Book: “Das Kapital, by Karl Marx. I am not a communist, but there are a lot of lessons for the capitalist system, if you let it get out of control, and humanity.”
Musician: “I like very much Fairuz, the Lebanese singer, and the other is Umm Kulthum. Fairuz is for listening to in the morning, Umm Kulthum for the night.”
RESULT
Kolkata Knight Riders 169-7 (20 ovs)
Rajasthan Royals 144-4 (20 ovs)
Kolkata win by 25 runs
Next match
Sunrisers Hyderabad v Kolkata Knight Riders, Friday, 5.30pm