The National Ambulance chief is looking at improving emergency services with specialist dispatchers in the control room. Lauren Lancaster / The National
The National Ambulance chief is looking at improving emergency services with specialist dispatchers in the control room. Lauren Lancaster / The National
The National Ambulance chief is looking at improving emergency services with specialist dispatchers in the control room. Lauren Lancaster / The National
The National Ambulance chief is looking at improving emergency services with specialist dispatchers in the control room. Lauren Lancaster / The National

Improved communication vital for accident response teams


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  • Arabic

ABU DHABI // Cooperation between road accident response teams and medical staff is vital to improving services on the roads.

That was a message at the first International Traffic Accidents Conference, which began in Abu Dhabi on Monday.

“Our overall target is a high level of care,” said Ahmed Al Hajeri, head of National Ambulance in Abu Dhabi.

Mr Al Hajeri said a crucial issue was the lack of communication between paramedic staff working at the accident scene and the hospitals to which patients are sent.

He said this could be fixed with specialist dispatchers for accidents.

“We need medical dispatchers who can deal with calls differently from normal dispatchers,” Mr Al Hajeri said.

“There is a gap between each of the services. Our role is to come up with solutions to close this gap.

“This is not just a problem in the UAE, but everywhere in the world.”

Mr Al Hajeri said communication problems included language, between Arabic and English, and understanding terminology.

“They must understand the terminology,” he said. “We are hoping to improve this over the next 10 months. We must come up with ways to improve communication between different services.”

He said the ambulance service had improved dramatically over recent years.

In 2001, the Ambulance and Rescue section had 51 staff and a fleet of 18 vehicles.

This increased to more than 500 staff last year, with 40 emergency response vehicles including ambulances, helicopters and all-terrain vehicles.

Last year in Abu Dhabi, the ambulance service received 10,000 emergency calls, of which 8,000 were related to road trauma.

Emergency teams responded in less than 10 minutes to 84 per cent of all incidents.

“From the medical perspective, the most modern equipment is now being used in the UAE to give the best treatment to patients,” said Maj Gen Ahmed Al Raisi, of Abu Dhabi Police.

“There should be an effective partnership to ensure safety on the roads. Community partnership and active cooperation with hospitals is essential.”

ksinclair@thenational.ae

Maestro
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Key fixtures from January 5-7

Watford v Bristol City

Liverpool v Everton

Brighton v Crystal Palace

Bournemouth v AFC Fylde or Wigan

Coventry v Stoke City

Nottingham Forest v Arsenal

Manchester United v Derby

Forest Green or Exeter v West Brom

Tottenham v AFC Wimbledon

Fleetwood or Hereford v Leicester City

Manchester City v Burnley

Shrewsbury v West Ham United

Wolves v Swansea City

Newcastle United v Luton Town

Fulham v Southampton

Norwich City v Chelsea

Match info

Newcastle United 1
Joselu (11')

Tottenham Hotspur 2
Vertonghen (8'), Alli (18')

MOUNTAINHEAD REVIEW

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Director: Jesse Armstrong

Rating: 3.5/5

The specs: 2018 Mercedes-AMG C63 S Cabriolet

Price, base: Dh429,090

Engine 4.0-litre twin-turbo V8

Transmission Seven-speed automatic

Power 510hp @ 5,500rpm

Torque 700Nm @ 1,750rpm

Fuel economy, combined 9.2L / 100km

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UAE currency: the story behind the money in your pockets
Labour dispute

The insured employee may still file an ILOE claim even if a labour dispute is ongoing post termination, but the insurer may suspend or reject payment, until the courts resolve the dispute, especially if the reason for termination is contested. The outcome of the labour court proceedings can directly affect eligibility.


- Abdullah Ishnaneh, Partner, BSA Law 

While you're here
Volunteers offer workers a lifeline

Community volunteers have swung into action delivering food packages and toiletries to the men.

When provisions are distributed, the men line up in long queues for packets of rice, flour, sugar, salt, pulses, milk, biscuits, shaving kits, soap and telecom cards.

Volunteers from St Mary’s Catholic Church said some workers came to the church to pray for their families and ask for assistance.

Boxes packed with essential food items were distributed to workers in the Dubai Investments Park and Ras Al Khaimah camps last week. Workers at the Sonapur camp asked for Dh1,600 towards their gas bill.

“Especially in this year of tolerance we consider ourselves privileged to be able to lend a helping hand to our needy brothers in the Actco camp," Father Lennie Connully, parish priest of St Mary’s.

Workers spoke of their helplessness, seeing children’s marriages cancelled because of lack of money going home. Others told of their misery of being unable to return home when a parent died.

“More than daily food, they are worried about not sending money home for their family,” said Kusum Dutta, a volunteer who works with the Indian consulate.

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Scores in brief:

  • New Medical Centre 129-5 in 17 overs bt Zayed Cricket Academy 125-6 in 20 overs.
  • William Hare Abu Dhabi Gymkhana 188-8 in 20 overs bt One Stop Tourism 184-8 in 20 overs
  • Alubond Tigers 138-7 in 20 overs bt United Bank Limited 132-7 in 20 overs
  • Multiplex 142-6 in 17 overs bt Xconcepts Automobili 140 all out in 20 overs
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Range: Up to 610km

Power: 905hp

Torque: 985Nm

Price: From Dh439,000

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4,872 matches 

1,942 teams

116 pitches

76 nations

26 UAE teams

15 Lebanese teams

2 Kuwaiti teams

The specs

Engine: 2.0-litre 4-cylinder turbo

Power: 240hp at 5,500rpm

Torque: 390Nm at 3,000rpm

Transmission: eight-speed auto

Price: from Dh122,745

On sale: now

How to get there

Emirates (www.emirates.com) flies directly to Hanoi, Vietnam, with fares starting from around Dh2,725 return, while Etihad (www.etihad.com) fares cost about Dh2,213 return with a stop. Chuong is 25 kilometres south of Hanoi.
 

 

 

Key facilities
  • Olympic-size swimming pool with a split bulkhead for multi-use configurations, including water polo and 50m/25m training lanes
  • Premier League-standard football pitch
  • 400m Olympic running track
  • NBA-spec basketball court with auditorium
  • 600-seat auditorium
  • Spaces for historical and cultural exploration
  • An elevated football field that doubles as a helipad
  • Specialist robotics and science laboratories
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  • Disruption Lab and Research Centre for developing entrepreneurial skills
TEAMS

EUROPE:
Justin Rose, Francesco Molinari, Tyrrell Hatton, Tommy Fleetwood, Jon Rahm, Rory McIlroy, Alex Noren, Thorbjorn Olesen, Paul Casey, Sergio Garcia, Ian Poulter, Henrik Stenson

USA:
Brooks Koepka, Justin Thomas, Dustin Johnson, Patrick Reed, Bubba Watson, Jordan Spieth,​​​​​​​ Rickie Fowler, Webb Simpson, Tiger Woods, Phil Mickelson, Bryson DeChambeau ( 1 TBC)

What can victims do?

Always use only regulated platforms

Stop all transactions and communication on suspicion

Save all evidence (screenshots, chat logs, transaction IDs)

Report to local authorities

Warn others to prevent further harm

Courtesy: Crystal Intelligence