Supermarkets and online retailers are working to tackle a surge in orders due to restrictions brought in to keep residents at home.
Retailers have faced unprecedented delivery demand for food shopping and other goods in recent days as a 24-hour 'stay home' order took effect in Dubai.
In the city, residents must apply for a permit to leave home for essential shopping. In other emirates, police warned people could only leave home to visit a supermarket, pharmacy or attend a medical appointment.
Some shoppers told of up to a 15-day wait for groceries and more than a month for Amazon-style shopping orders.
We are working around the clock to get back on track and have recruited additional resources to to deal with the unprecedented demand
“I tried to make an order from a supermarket chain but the closest delivery date was mid-May - another told me it would be two weeks at least,” said Irma Vaiciuleviciute, 39, who lives in Dubai's Motor City.
The Lithuanian said she would have to get a permit and go out to the shops herself instead.
“Even if we wanted to stay at home, we have no choice but to go out and get the groceries ourselves," she said.
The UAE has largely escaped panic buying, and most supermarket shelves remain stacked every day, as promised by the government and delivered by daily cargo flights.
But while the country's vast motorbike delivery fleet is geared up to ensure takeaways reach doorsteps within an hour, home supermarket deliveries are relatively new.
Most chains have small fleets of minibuses unused to large orders and some do not offer home deliver at all.
Arousha Fannan, 42, who works in fashion, said Carrefour's same day delivery service was extended to three days last week.
“I placed another order this week and was told it would be 15 days," she said.
“I am finding we are having to plan orders well in advance because otherwise we will just end up ordering junk food.”
Social media users on Carrefour’s Facebook page also told of long delays.
“We have received an extraordinary increase in online orders,” Carrefour UAE wrote in response.
We're working really hard to continue helping customers, while also prioritising the safety of our teams and partners
“We are working around the clock to get back on track and have recruited additional resources to support our colleagues to deal with the unprecedented demand.”
It was not just groceries that shoppers were left with long delays for.
“I ordered appliances from Carrefour and Amazon last week as we’re moving this weekend,” said Dubai resident Sarah Marks, 35, from Canada.
“There is still no word of when they will be delivered and we are left with no fridge or stove.”
The mother-of-two and teacher said her attempts to contact the companies for information had only added to her frustration.
“I’ve got no answer from Carrefour and Amazon just reiterated the information that was already on their website,” she said.
An Amazon.ae representative told The National they were dealing with a huge increase in online orders.
“We’re working really hard to continue helping customers, while also prioritising the safety of our teams and partners, including maintaining safe social distance from co-workers and increasing the frequency and intensity of cleaning at all sites," they said.
“In the past few weeks, many customers have turned to online shopping as a way to find their everyday needs such as groceries, sanitisers, and work from home supplies."
When The National called Choithrams' hotline on Friday morning, a company representative said it would take at least week for a delivery in Dubai.
For an order for essential groceries worth around Dh400 through the Union Coop mobile application, the earliest delivery date was April 12 but only between 6pm and 8pm.
At Kibsons, the fruit and vegetables delivery company, Dubai customers should expect a week long wait with the earliest delivery slot being April 17 between 5pm and 9pm.
Carrefour had a two-week waiting time in Dubai, and a single slot was available on Thursday April 23, after which the next spot was April 25.
MEFCC information
Tickets range from Dh110 for an advance single-day pass to Dh300 for a weekend pass at the door. VIP tickets have sold out. Visit www.mefcc.com to purchase tickets in advance.
In-demand jobs and monthly salaries
- Technology expert in robotics and automation: Dh20,000 to Dh40,000
- Energy engineer: Dh25,000 to Dh30,000
- Production engineer: Dh30,000 to Dh40,000
- Data-driven supply chain management professional: Dh30,000 to Dh50,000
- HR leader: Dh40,000 to Dh60,000
- Engineering leader: Dh30,000 to Dh55,000
- Project manager: Dh55,000 to Dh65,000
- Senior reservoir engineer: Dh40,000 to Dh55,000
- Senior drilling engineer: Dh38,000 to Dh46,000
- Senior process engineer: Dh28,000 to Dh38,000
- Senior maintenance engineer: Dh22,000 to Dh34,000
- Field engineer: Dh6,500 to Dh7,500
- Field supervisor: Dh9,000 to Dh12,000
- Field operator: Dh5,000 to Dh7,000
'Texas Chainsaw Massacre'
Rating: 1 out of 4
Running time: 81 minutes
Director: David Blue Garcia
Starring: Sarah Yarkin, Elsie Fisher, Mark Burnham
Dr Afridi's warning signs of digital addiction
Spending an excessive amount of time on the phone.
Neglecting personal, social, or academic responsibilities.
Losing interest in other activities or hobbies that were once enjoyed.
Having withdrawal symptoms like feeling anxious, restless, or upset when the technology is not available.
Experiencing sleep disturbances or changes in sleep patterns.
What are the guidelines?
Under 18 months: Avoid screen time altogether, except for video chatting with family.
Aged 18-24 months: If screens are introduced, it should be high-quality content watched with a caregiver to help the child understand what they are seeing.
Aged 2-5 years: Limit to one-hour per day of high-quality programming, with co-viewing whenever possible.
Aged 6-12 years: Set consistent limits on screen time to ensure it does not interfere with sleep, physical activity, or social interactions.
Teenagers: Encourage a balanced approach – screens should not replace sleep, exercise, or face-to-face socialisation.
Source: American Paediatric Association
MATCH INFO
Liverpool 2 (Van Dijk 18', 24')
Brighton 1 (Dunk 79')
Red card: Alisson (Liverpool)
COPA DEL REY
Semi-final, first leg
Barcelona 1 (Malcom 57')
Real Madrid (Vazquez 6')
Second leg, February 27
Scotland v Ireland:
Scotland (15-1): Stuart Hogg; Tommy Seymour, Huw Jones, Sam Johnson, Sean Maitland; Finn Russell, Greig Laidlaw (capt); Josh Strauss, James Ritchie, Ryan Wilson; Jonny Gray, Grant Gilchrist; Simon Berghan, Stuart McInally, Allan Dell
Replacements: Fraser Brown, Jamie Bhatti, D'arcy Rae, Ben Toolis, Rob Harley, Ali Price, Pete Horne, Blair Kinghorn
Coach: Gregor Townsend (SCO)
Ireland (15-1): Rob Kearney; Keith Earls, Chris Farrell, Bundee Aki, Jacob Stockdale; Jonathan Sexton, Conor Murray; Jack Conan, Sean O'Brien, Peter O'Mahony; James Ryan, Quinn Roux; Tadhg Furlong, Rory Best (capt), Cian Healy
Replacements: Sean Cronin, Dave Kilcoyne, Andrew Porter, Ultan Dillane, Josh van der Flier, John Cooney, Joey Carbery, Jordan Larmour
Coach: Joe Schmidt (NZL)
Key facilities
- Olympic-size swimming pool with a split bulkhead for multi-use configurations, including water polo and 50m/25m training lanes
- Premier League-standard football pitch
- 400m Olympic running track
- NBA-spec basketball court with auditorium
- 600-seat auditorium
- Spaces for historical and cultural exploration
- An elevated football field that doubles as a helipad
- Specialist robotics and science laboratories
- AR and VR-enabled learning centres
- Disruption Lab and Research Centre for developing entrepreneurial skills
GAC GS8 Specs
Engine: 2.0-litre 4cyl turbo
Power: 248hp at 5,200rpm
Torque: 400Nm at 1,750-4,000rpm
Transmission: 8-speed auto
Fuel consumption: 9.1L/100km
On sale: Now
Price: From Dh149,900
UAE currency: the story behind the money in your pockets
COMPANY%20PROFILE
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Global Fungi Facts
• Scientists estimate there could be as many as 3 million fungal species globally
• Only about 160,000 have been officially described leaving around 90% undiscovered
• Fungi account for roughly 90% of Earth's unknown biodiversity
• Forest fungi help tackle climate change, absorbing up to 36% of global fossil fuel emissions annually and storing around 5 billion tonnes of carbon in the planet's topsoil
The details
Colette
Director: Wash Westmoreland
Starring: Keira Knightley, Dominic West
Our take: 3/5
Afghanistan fixtures
- v Australia, today
- v Sri Lanka, Tuesday
- v New Zealand, Saturday,
- v South Africa, June 15
- v England, June 18
- v India, June 22
- v Bangladesh, June 24
- v Pakistan, June 29
- v West Indies, July 4
The specs: 2018 Nissan 370Z Nismo
The specs: 2018 Nissan 370Z Nismo
Price, base / as tested: Dh182,178
Engine: 3.7-litre V6
Power: 350hp @ 7,400rpm
Torque: 374Nm @ 5,200rpm
Transmission: Seven-speed automatic
Fuel consumption, combined: 10.5L / 100km
Result
Tottenhan Hotspur 2 Roma 3
Tottenham: Winks 87', Janssen 90 1'
Roma 3
D Perotti 13' (pen), C Under 70', M Tumminello 90 2"
WOMAN AND CHILD
Director: Saeed Roustaee
Starring: Parinaz Izadyar, Payman Maadi
Rating: 4/5
Stamp%20duty%20timeline
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The specs
Engine: 2.0-litre 4-cyl turbo
Power: 247hp at 6,500rpm
Torque: 370Nm from 1,500-3,500rpm
Transmission: 10-speed auto
Fuel consumption: 7.8L/100km
Price: from Dh94,900
On sale: now
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%3Cp%3E%3Cstrong%3EDirector%3A%20%3C%2Fstrong%3EAdam%20Wingard%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3EStarring%3A%20%3C%2Fstrong%3EBrian%20Tyree%20Henry%2C%20Rebecca%20Hall%2C%20Dan%20Stevens%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3ERating%3A%3C%2Fstrong%3E%204%2F5%3C%2Fp%3E%0A
Lexus LX700h specs
Engine: 3.4-litre twin-turbo V6 plus supplementary electric motor
Power: 464hp at 5,200rpm
Torque: 790Nm from 2,000-3,600rpm
Transmission: 10-speed auto
Fuel consumption: 11.7L/100km
On sale: Now
Price: From Dh590,000
Company%C2%A0profile
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DSC Eagles 23 Dubai Hurricanes 36
Eagles
Tries: Bright, O’Driscoll
Cons: Carey 2
Pens: Carey 3
Hurricanes
Tries: Knight 2, Lewis, Finck, Powell, Perry
Cons: Powell 3
The%20Genius%20of%20Their%20Age
%3Cp%3EAuthor%3A%20S%20Frederick%20Starr%3Cbr%3EPublisher%3A%20Oxford%20University%20Press%3Cbr%3EPages%3A%20290%3Cbr%3EAvailable%3A%20January%2024%3C%2Fp%3E%0A
