If the drivers involved cannot agree who is to blame, they must dial 999. Photo: Dubai Police

How to report a traffic accident to police in Dubai and Abu Dhabi


Ali Al Shouk
  • English
  • Arabic

Dealing with the aftermath of a traffic accident can be stressful, but for UAE motorists, reporting incidents to the correct authorities can be done on a computer, using an app, or with a simple phone call.

Knowing what to do in any traffic accident – big or small – can save time and reduce the impact on those involved, as well as for other drivers.

If you've seen a problem or been involved in an incident on the roads in Dubai, you can report it using the government's DubaiNow app.

The service allows motorists to report minor traffic accidents conveniently, instead of waiting for the police to arrive at the scene or having to go to a police station, said officials.

By recording an incident on the DubaiNow app, motorists receive a Dubai Police report by email or text message for any insurance claim.

In the event of a major accident, it is still important to dial 999.

“Offering the service to report minor traffic accidents to users of the DubaiNow app will make it easier for Dubai motorists and road users to benefit from this exceptional service,” said Major General Khalid Al Razooqi, director of the General Department of Artificial Intelligence at Dubai Police.

The service is an additional tool for accident reporting. Motorists can also continue to use the Dubai Police app.

The National explains how to report minor accidents in Dubai and other emirates.

How to report a minor accident in Dubai

Firstly, it is important to carry your driving licence, car registration and insurance details with you. If you don't have these, you may have to visit the police station.

For minor incidents where no one is injured, stay calm and move the vehicles to the side of the road if it is safe to do so.

If the other driver flees the scene, take down the vehicle's make, model and number plate and alert Dubai Police.

Motorists can report a minor accident in Dubai via the Dubai Police mobile app or DubaiNow.

Select the “report traffic accident” service on the homepage of the apps.

Select the number of vehicles involved in the accident.

Scan the vehicle plate number and add as many details as possible, such as the vehicle plate number and licence.

Take a picture of the damaged area of the vehicle through the app.

Select who is responsible for the accident, including personal details such as their contact number and email.

If the drivers involved cannot agree on who is to blame, they must call Dubai Police on 999. The police will then determine the liable party. Alternatively, all parties should go to the nearest police station to report the incident.

The party found liable will have to pay a fine of Dh520 ($141).

Also, there are certain Enoc petrol stations where motorists can report an accident in Dubai. These are Al Rasheed Street in Al Mizher, Al Khail Road near exit 44, Arabian Ranches and Al Khail Road, near Al Barsha police station.

What if no other parties are involved?

Motorists must report an accident in Dubai even if they hit an object, as opposed to another car.

They can use the above method to lodge an incident using one of the apps or call Dubai Police to get a damage report to submit to their insurance company.

Reporting minor accidents in Abu Dhabi and Northern Emirates

Motorists in Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Umm Al Quwain and Fujairah can use the Ministry of Interior’s smartphone application (MOI UAE) to report an accident. This service is free of charge.

They need to register on the app using UAE Pass or with their Emirates ID.

After logging in, the system will confirm the location of the accident through geographical mapping.

Enter the vehicle details and attach pictures of the damage.

Once you submit the accident report, you will receive a confirmation report from the app.

The report can then be used for any insurance claim for repair work.

Motorists can use the app to issue an accident report against an unknown person for Dh400. The service fee in Sharjah is Dh335, as per the Ministry of Interior website.

Rafid service in Sharjah

Motorists involved in accidents in Sharjah can also register incidents through the Rafid app.

After signing up with a phone number, the motorist can report a minor accident by using the app to detail the location – with vehicle information and pictures of the damage. The fee is Dh400.

The driver can also get a damage report against an unknown party following an accident – for instance, if their vehicle is damaged while parked. The fee is Dh335.

For enquiries call Rafid at 80072343.

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Global state-owned investor ranking by size

1.

United States

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China

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Japan

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Norway

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9.

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if you go
The five pillars of Islam
Tearful appearance

Chancellor Rachel Reeves set markets on edge as she appeared visibly distraught in parliament on Wednesday. 

Legislative setbacks for the government have blown a new hole in the budgetary calculations at a time when the deficit is stubbornly large and the economy is struggling to grow. 

She appeared with Keir Starmer on Thursday and the pair embraced, but he had failed to give her his backing as she cried a day earlier.

A spokesman said her upset demeanour was due to a personal matter.

The specs

Engine: 8.0-litre, quad-turbo 16-cylinder

Transmission: 7-speed auto

0-100kmh 2.3 seconds

0-200kmh 5.5 seconds

0-300kmh 11.6 seconds

Power: 1500hp

Torque: 1600Nm

Price: Dh13,400,000

On sale: now

Pharaoh's curse

British aristocrat Lord Carnarvon, who funded the expedition to find the Tutankhamun tomb, died in a Cairo hotel four months after the crypt was opened.
He had been in poor health for many years after a car crash, and a mosquito bite made worse by a shaving cut led to blood poisoning and pneumonia.
Reports at the time said Lord Carnarvon suffered from “pain as the inflammation affected the nasal passages and eyes”.
Decades later, scientists contended he had died of aspergillosis after inhaling spores of the fungus aspergillus in the tomb, which can lie dormant for months. The fact several others who entered were also found dead withiin a short time led to the myth of the curse.

Rainbow

Kesha

(Kemosabe)

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Lexus LX700h specs

Engine: 3.4-litre twin-turbo V6 plus supplementary electric motor

Power: 464hp at 5,200rpm

Torque: 790Nm from 2,000-3,600rpm

Transmission: 10-speed auto

Fuel consumption: 11.7L/100km

On sale: Now

Price: From Dh590,000

While you're here
SPEC%20SHEET%3A%20NOTHING%20PHONE%20(2A)
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The specs: 2018 Nissan Altima


Price, base / as tested: Dh78,000 / Dh97,650

Engine: 2.5-litre in-line four-cylinder

Power: 182hp @ 6,000rpm

Torque: 244Nm @ 4,000rpm

Transmission: Continuously variable tranmission

Fuel consumption, combined: 7.6L / 100km

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The specs

Engine: 4 liquid-cooled permanent magnet synchronous electric motors placed at each wheel

Battery: Rimac 120kWh Lithium Nickel Manganese Cobalt Oxide (LiNiMnCoO2) chemistry

Power: 1877bhp

Torque: 2300Nm

Price: Dh7,500,00

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Specs

Engine: 51.5kW electric motor

Range: 400km

Power: 134bhp

Torque: 175Nm

Price: From Dh98,800

Available: Now

The Disaster Artist

Director: James Franco

Starring: James Franco, Dave Franco, Seth Rogan

Four stars

ESSENTIALS

The flights

Emirates flies from Dubai to Phnom Penh via Yangon from Dh2,700 return including taxes. Cambodia Bayon Airlines and Cambodia Angkor Air offer return flights from Phnom Penh to Siem Reap from Dh250 return including taxes. The flight takes about 45 minutes.

The hotels

Rooms at the Raffles Le Royal in Phnom Penh cost from $225 (Dh826) per night including taxes. Rooms at the Grand Hotel d'Angkor cost from $261 (Dh960) per night including taxes.

The tours

A cyclo architecture tour of Phnom Penh costs from $20 (Dh75) per person for about three hours, with Khmer Architecture Tours. Tailor-made tours of all of Cambodia, or sites like Angkor alone, can be arranged by About Asia Travel. Emirates Holidays also offers packages. 

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Cricket World Cup League 2

UAE squad

Rahul Chopra (captain), Aayan Afzal Khan, Ali Naseer, Aryansh Sharma, Basil Hameed, Dhruv Parashar, Junaid Siddique, Muhammad Farooq, Muhammad Jawadullah, Muhammad Waseem, Omid Rahman, Rahul Bhatia, Tanish Suri, Vishnu Sukumaran, Vriitya Aravind

Fixtures

Friday, November 1 – Oman v UAE
Sunday, November 3 – UAE v Netherlands
Thursday, November 7 – UAE v Oman
Saturday, November 9 – Netherlands v UAE

Specs – Taycan 4S
Engine: Electric

Transmission: 2-speed auto

Power: 571bhp

Torque: 650Nm

Price: Dh431,800

Specs – Panamera
Engine: 3-litre V6 with 100kW electric motor

Transmission: 2-speed auto

Power: 455bhp

Torque: 700Nm

Price: from Dh431,800

Emergency

Director: Kangana Ranaut

Stars: Kangana Ranaut, Anupam Kher, Shreyas Talpade, Milind Soman, Mahima Chaudhry 

Rating: 2/5

Famous left-handers

- Marie Curie

- Jimi Hendrix

- Leonardo Di Vinci

- David Bowie

- Paul McCartney

- Albert Einstein

- Jack the Ripper

- Barack Obama

- Helen Keller

- Joan of Arc

If you go

The flights

Etihad flies direct from Abu Dhabi to San Francisco from Dh5,760 return including taxes. 

The car

Etihad Guest members get a 10 per cent worldwide discount when booking with Hertz, as well as earning miles on their rentals. A week's car hire costs from Dh1,500 including taxes.

The hotels

Along the route, Motel 6 (www.motel6.com) offers good value and comfort, with rooms from $55 (Dh202) per night including taxes. In Portland, the Jupiter Hotel (https://jupiterhotel.com/) has rooms from $165 (Dh606) per night including taxes. The Society Hotel https://thesocietyhotel.com/ has rooms from $130 (Dh478) per night including taxes. 

More info

To keep up with constant developments in Portland, visit www.travelportland.com. Good guidebooks include the Lonely Planet guides to Northern California and Washington, Oregon & the Pacific Northwest. 

 

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Venue: Sharjah Cricket Stadium

Date: Sunday, November 25

'Munich: The Edge of War'

Director: Christian Schwochow

Starring: George MacKay, Jannis Niewohner, Jeremy Irons

Rating: 3/5

Indoor cricket in a nutshell

Indoor Cricket World Cup - Sep 16-20, Insportz, Dubai

16 Indoor cricket matches are 16 overs per side

8 There are eight players per team

There have been nine Indoor Cricket World Cups for men. Australia have won every one.

5 Five runs are deducted from the score when a wickets falls

Batsmen bat in pairs, facing four overs per partnership

Scoring In indoor cricket, runs are scored by way of both physical and bonus runs. Physical runs are scored by both batsmen completing a run from one crease to the other. Bonus runs are scored when the ball hits a net in different zones, but only when at least one physical run is score.

Zones

A Front net, behind the striker and wicketkeeper: 0 runs

B Side nets, between the striker and halfway down the pitch: 1 run

Side nets between halfway and the bowlers end: 2 runs

Back net: 4 runs on the bounce, 6 runs on the full

LA LIGA FIXTURES

Friday Valladolid v Osasuna (Kick-off midnight UAE)

Saturday Valencia v Athletic Bilbao (5pm), Getafe v Sevilla (7.15pm), Huesca v Alaves (9.30pm), Real Madrid v Atletico Madrid (midnight)

Sunday Real Sociedad v Eibar (5pm), Real Betis v Villarreal (7.15pm), Elche v Granada (9.30pm), Barcelona v Levante (midnight)

Monday Celta Vigo v Cadiz (midnight)

The specs
Engine: 4.0-litre flat-six
Power: 510hp at 9,000rpm
Torque: 450Nm at 6,100rpm
Transmission: 7-speed PDK auto or 6-speed manual
Fuel economy, combined: 13.8L/100km
On sale: Available to order now
Price: From Dh801,800
Updated: August 24, 2023, 12:16 PM`