Crowd control tactics like "kettling", used by the police during protests ahead of the G20 summit in London this year, may be counterproductive.
Crowd control tactics like "kettling", used by the police during protests ahead of the G20 summit in London this year, may be counterproductive.

Mobs have rules



The protests that took place on the streets of London on the eve of the G20 summit in April lived up to many people's expectations. Around 2,000 protesters turned up, and were heavily marshalled by police. There was a bit of trouble, but the police tactics - specifically, the decision to corral the entire crowd into a small area near the Bank of England, an approach known as "kettling" - kept a lid on the violence.

That, at least, is the official version of events, and it reflects a belief about crowds that is shared by police, governments and to a large degree the general public across the world: that they are hotbeds of trouble and must be contained. The "unruly mob" concept is usually taken as read and used as the basis for crowd control measures and evacuation procedures across the world. Yet research into how people behave at demonstrations, sports events, music festivals and other mass gatherings shows not only that crowds nearly always act in a highly rational way, but also that when facing an emergency, people in a crowd are more likely to co-operate than panic. Paradoxically, it is often actions such as kettling that lead to violence breaking out.

"In many ways, crowds are the solution," says the psychologist Stephen Reicher, who studies group behaviour at the University of St Andrews in Scotland. Rather than being prone to irrational behaviour and violence, members of a crowd undergo a kind of identity shift that drives them to act in the best interests of themselves and everyone around them. This identity shift is often strongest in times of danger. "The 'mad mob' is not an explanation, but a fantasy," Prof Reicher says.

All that said, there is no question that being part of a group can sometimes lead people to do appalling things that they would usually abhor. Examples of crowd-fuelled violence abound, from Hutu death squads in the Rwandan genocide to racist lynch mobs in the southern states of the US. Likewise, the cover that crowds offer can attract individuals who are intent on causing trouble. We can all too easily be led astray by the influence of others.

However, crowd violence is actually extremely rare. "If 100 football matches happen on a Saturday and there is violence at one of them, we know which will appear on the front pages the next day," says Prof Reicher. Widespread panic during crowd emergencies is also uncommon and only occurs in special circumstances, such as when escape routes start to close, says Tricia Wachtendorf of the Disaster Research Center at the University of Delaware.

Evidence against the irrationality of crowds has been building for some time. In a study to be published in the British Journal of Social Psychology, a team led by John Drury at the University of Sussex, talked to survivors of 11 crowd-based disasters or near disasters, including the 1989 Hillsborough stadium crush that killed 96 football fans, and a free concert by Fatboy Slim on Brighton beach in 2002 that was swamped by 250,000 people, four times as many as expected, and led to around 100 injuries. In each case, most interviewees recalled a strong sense of unity with those around them as a result of their shared experience. Rather than being competitive or antagonistic, people did their best to be orderly and courteous - and went out of their way to help strangers. Researchers think that without such co-operation, more people could have been injured and killed.

The team found a similar pattern of solidarity and co-operative behaviour in a study of the suicide attacks in London on July 7 2005, which led to crowds of commuters being trapped underground. Having established that unruly mob behaviour is the exception, researchers are now getting to grips with the psychological processes that can transform hundreds or thousands of individuals into a unit. The key, according to Dr Drury, Prof Reicher and others, is the recognition that you share something important with those around you, which forces you to identify with them in a meaningful way.

"People start agreeing with each other, trusting each other," Prof Reicher says. At the point when members of a crowd start to share a common social identity, the crowd goes from being a mere physical entity to a psychological unit, according to Clifford Stott at the University of Liverpool, who specialises in the behaviour of football crowds. The tendency of people to form strong social bonds while experiencing terror together appears to be a universal human trait. "This is well known in traditional societies where boys going through puberty rituals in the transition to manhood are often put through frightening experiences," says Robin Dunbar, who studies the evolution of sociality at the University of Oxford.

What are the lessons from all this? One of the most important is that the current approach to managing crowds, which is all about control and containment, can be counterproductive. Police tend to assume that people in crowds are prone to random acts of violence and disorder, and treat them accordingly. But aggressive policing is likely to trigger an aggressive response as the crowd reacts collectively against the external threat. This is why many researchers consider kettling to be a bad idea.

Emergency services should also take note: in a situation such as a terrorist attack or fire, a crowd left to its own devices will often find the best solution. Attempts to intervene to prevent people panicking, such as restricting their movement, could make panic more likely. If you find yourself in a crowd emergency, the worst thing you can do is resist the group mentality. One of Dr Drury's conclusions from his research into disasters is that the more people try to act individualistically - which results in competitive and disruptive behaviour - the lower everyone's chances of survival are. This is what some researchers believe happened in August 1985 when a British Airtours plane caught fire on the runway at Manchester Airport, killing 55. Non-cooperative behaviour among passengers may have made it harder for people to reach the exits.

It can be hard to shake off the idea of crowds as inherently violent but it is worth remembering that they have also been responsible for just about every major societal change for the good in recent history, from the success of the US civil rights movement to the overthrowing of communist regimes in eastern Europe. Good leadership and individual heroics are all very well, but if you are looking for a revolution - or even just a good way out of a difficult situation - what you really need, it seems, is a crowd.

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Engine: Duel electric motors
Power: 659hp
Torque: 1075Nm
On sale: Available for pre-order now
Price: On request

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Skewed figures

In the village of Mevagissey in southwest England the housing stock has doubled in the last century while the number of residents is half the historic high. The village's Neighbourhood Development Plan states that 26% of homes are holiday retreats. Prices are high, averaging around £300,000, £50,000 more than the Cornish average of £250,000. The local average wage is £15,458. 

NO OTHER LAND

Director: Basel Adra, Yuval Abraham, Rachel Szor, Hamdan Ballal

Stars: Basel Adra, Yuval Abraham

Rating: 3.5/5

The smuggler

Eldarir had arrived at JFK in January 2020 with three suitcases, containing goods he valued at $300, when he was directed to a search area.
Officers found 41 gold artefacts among the bags, including amulets from a funerary set which prepared the deceased for the afterlife.
Also found was a cartouche of a Ptolemaic king on a relief that was originally part of a royal building or temple. 
The largest single group of items found in Eldarir’s cases were 400 shabtis, or figurines.

Khouli conviction

Khouli smuggled items into the US by making false declarations to customs about the country of origin and value of the items.
According to Immigration and Customs Enforcement, he provided “false provenances which stated that [two] Egyptian antiquities were part of a collection assembled by Khouli's father in Israel in the 1960s” when in fact “Khouli acquired the Egyptian antiquities from other dealers”.
He was sentenced to one year of probation, six months of home confinement and 200 hours of community service in 2012 after admitting buying and smuggling Egyptian antiquities, including coffins, funerary boats and limestone figures.

For sale

A number of other items said to come from the collection of Ezeldeen Taha Eldarir are currently or recently for sale.
Their provenance is described in near identical terms as the British Museum shabti: bought from Salahaddin Sirmali, "authenticated and appraised" by Hossen Rashed, then imported to the US in 1948.

- An Egyptian Mummy mask dating from 700BC-30BC, is on offer for £11,807 ($15,275) online by a seller in Mexico

- A coffin lid dating back to 664BC-332BC was offered for sale by a Colorado-based art dealer, with a starting price of $65,000

- A shabti that was on sale through a Chicago-based coin dealer, dating from 1567BC-1085BC, is up for $1,950

Globalization and its Discontents Revisited
Joseph E. Stiglitz
W. W. Norton & Company

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UAE squad v Australia

Rohan Mustafa (C), Ashfaq Ahmed, Chirag Suri, Rameez Shahzad, Fahad Nawaz, Amjed Gul, Shaiman Anwar, Ahmed Raza, Imran Haider, Muhammad Naveed, Amir Hayat, Ghulam Shabir (WK), Qadeer Ahmed, Tahir Latif, Zahoor Khan

COMPANY PROFILE
Name: Kumulus Water
 
Started: 2021
 
Founders: Iheb Triki and Mohamed Ali Abid
 
Based: Tunisia 
 
Sector: Water technology 
 
Number of staff: 22 
 
Investment raised: $4 million 
The National's picks

4.35pm: Tilal Al Khalediah
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The biog

Family: wife, four children, 11 grandchildren, 16 great-grandchildren

Reads: Newspapers, historical, religious books and biographies

Education: High school in Thatta, a city now in Pakistan

Regrets: Not completing college in Karachi when universities were shut down following protests by freedom fighters for the British to quit India 

 

Happiness: Work on creative ideas, you will also need ideals to make people happy

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Milestones on the road to union

1970

October 26: Bahrain withdraws from a proposal to create a federation of nine with the seven Trucial States and Qatar. 

December: Ahmed Al Suwaidi visits New York to discuss potential UN membership.

1971

March 1:  Alex Douglas Hume, Conservative foreign secretary confirms that Britain will leave the Gulf and “strongly supports” the creation of a Union of Arab Emirates.

July 12: Historic meeting at which Sheikh Zayed and Sheikh Rashid make a binding agreement to create what will become the UAE.

July 18: It is announced that the UAE will be formed from six emirates, with a proposed constitution signed. RAK is not yet part of the agreement.

August 6:  The fifth anniversary of Sheikh Zayed becoming Ruler of Abu Dhabi, with official celebrations deferred until later in the year.

August 15: Bahrain becomes independent.

September 3: Qatar becomes independent.

November 23-25: Meeting with Sheikh Zayed and Sheikh Rashid and senior British officials to fix December 2 as date of creation of the UAE.

November 29:  At 5.30pm Iranian forces seize the Greater and Lesser Tunbs by force.

November 30: Despite  a power sharing agreement, Tehran takes full control of Abu Musa. 

November 31: UK officials visit all six participating Emirates to formally end the Trucial States treaties

December 2: 11am, Dubai. New Supreme Council formally elects Sheikh Zayed as President. Treaty of Friendship signed with the UK. 11.30am. Flag raising ceremony at Union House and Al Manhal Palace in Abu Dhabi witnessed by Sheikh Khalifa, then Crown Prince of Abu Dhabi.

December 6: Arab League formally admits the UAE. The first British Ambassador presents his credentials to Sheikh Zayed.

December 9: UAE joins the United Nations.

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