Vanessa Jensen of Matchmaking Marriage Bureaux Services has many Emirati clients looking for ‘the one’. Satish Kumar / The National
Vanessa Jensen of Matchmaking Marriage Bureaux Services has many Emirati clients looking for ‘the one’. Satish Kumar / The National

No government supervision of marriage matchmakers could spell ‘disaster’ for society



ABU DHABI // Matchmaking businesses are no longer supervised by the Government, which experts say poses a big risk to Emirati society.

After last year’s Cabinet reshuffle, the Ministry of Social Affairs became the Ministry of Community Development, and its responsibility for overseeing matchmakers was dropped.

“Matchmaking offices must be under a government and a social entity,” said Fatima Al Dhaheri, who has more than 30 years’ experience working in social services and family development for the Government.

“They cannot be left unregulated because many have turned into a prostitution business. The matchmaker asks the girl for her picture and then shows it to a man, and if he likes the girl she gives him her number in exchange for money. This is completely against our religion and culture.

“I have heard horror stories that happened to my daughters and friends of mine.

“Matchmaking offices should be non-profit and run by a UAE national with experience. They should be used to help solve the growing problem of divorce and unmarried Emirati women, instead of being used for profit.”

Umm Ahmed has been a matchmaker for eight years and said she did not ask for money for her services.

“There are so many of us online. They keep increasing every day and it’s become a problem because many of them are unethical,” said Umm Ahmed, 60.

“I never show the men pictures and if they are interested, I give them the father’s or mother’s number. Why should he talk to the girl directly? If he is serious he can talk to her male relatives and they can set a date to meet.

“I have daughters and I would not want this for them, so why do it to others?”

Umm Ahmed said it was preferable for clients and matchmakers to be Emiratis.

“Emirati matchmakers will care about the reputation of other Emirati women but other nationalities don’t,” she said. “They give out the pictures of the girls and their personal details. This is something that no Muslim in a country in the world would accept.”

The Ministry of Social Affairs had clamped down on matchmakers after receiving many complaints from Emiratis that they had been duped by those claiming they could find their perfect match.

It issued strict guidelines, including that business owners had to be locals, have a relevant degree and at least five years’ experience, and a letter of good conduct.

The guidelines also set out where clients were to meet and the amount of money matchmakers charged for their services, which used to range between Dh5,000 and Dh30,000.

One matchmaking service operating legally in Dubai is run by a Norwegian woman, who said that arranged marriages and cultural segregation drives dozens of Emiratis and expatriates to her business in search of “the one”.

“Almost all the time, we have the one for them,” said Vanessa Jensen, owner and manager of Matchmaking Marriage Bureaux Services, who started her business after finding out about the high number of divorces and singles in the UAE.

“Emiratis come to me because this is a clean, intellectual and good way to find someone with whom they are compatible. They have tried family marriages one or a few times already and they don’t want to be married based on their family’s wishes.

“This time around they want to try to find someone that they are compatible with, and who shares their interests.”

Ms Jensen, who charges between Dh16,000 and Dh105,000 for her services, said she had successfully matched dozens of couples and now had up to three new clients a day.

“I don’t accept clients who are not committed and who are not serious,” she said. “I’m very strict and I’m very old fashioned. I believe in marriage and its sanctity. I don’t believe in casual relations.”

Part of her process is to visit clients in their homes first.

“It’s very important because this is the only way I can verify these people,” Ms Jensen said. “Your home definitely says a lot about you. I only meet people that have residence here so they have to show me their Emirates ID.”

She does not accept clients who want second wives without informing the first wife.

Khalifa Al Mehrezi, a Dubai Courts counsellor, said that matchmakers “play a negative role in our society” because their services are ultimately about profit.

Mr Al Mehrezi said authorities such as the Marriage Fund or the Women’s Foundation must take on the matchmaking role and make it a regulated social service. Left unregulated, it could become a disaster for society in the long run.

Umm Mohammed said she resorted to a matchmaker after her daughter turned 30 and all her younger siblings married.

“Her father and I were getting worried. No one was asking for her hand and she was a spinster,” said the mother.

The matchmaker asked for Dh5,000 for guaranteeing that she would find her daughter a suitor.

“The first suitor came to our house alone and saw my daughter,” Umm Mohammed said. “When he left, the matchmaker said he would come again with his father.

“My daughter dressed up and we prepared a feast and we all waited – her brothers and father and I.”

The suitor never showed up. “He sent a message saying that he was looking for a thinner wife. My daughter was devastated.”

The same thing happened with the second suitor, only he claimed that his first wife found out and took his car keys so he could not leave.

Her daughter married a third suitor, but it turned out he was abusive and a criminal, so the daughter divorced him and remarried a year later.

“This time it was without a matchmaker and she is very happy,” the mother said. “I advise everyone to never resort to a matchmaker.

“Everyone will tell you that they know someone who went through a matchmaker and is very happy. I’ve never seen it and we tried them first hand.”

The Ministry of Community Development said it could not comment.

salnuwais@thenational.ae

The biog

Alwyn Stephen says much of his success is a result of taking an educated chance on business decisions.

His advice to anyone starting out in business is to have no fear as life is about taking on challenges.

“If you have the ambition and dream of something, follow that dream, be positive, determined and set goals.

"Nothing and no-one can stop you from succeeding with the right work application, and a little bit of luck along the way.”

Mr Stephen sells his luxury fragrances at selected perfumeries around the UAE, including the House of Niche Boutique in Al Seef.

He relaxes by spending time with his family at home, and enjoying his wife’s India cooking. 

In numbers: PKK’s money network in Europe

Germany: PKK collectors typically bring in $18 million in cash a year – amount has trebled since 2010

Revolutionary tax: Investigators say about $2 million a year raised from ‘tax collection’ around Marseille

Extortion: Gunman convicted in 2023 of demanding $10,000 from Kurdish businessman in Stockholm

Drug trade: PKK income claimed by Turkish anti-drugs force in 2024 to be as high as $500 million a year

Denmark: PKK one of two terrorist groups along with Iranian separatists ASMLA to raise “two-digit million amounts”

Contributions: Hundreds of euros expected from typical Kurdish families and thousands from business owners

TV channel: Kurdish Roj TV accounts frozen and went bankrupt after Denmark fined it more than $1 million over PKK links in 2013 

The biog

Age: 19 

Profession: medical student at UAE university 

Favourite book: The Ocean at The End of The Lane by Neil Gaiman

Role model: Parents, followed by Fazza (Shiekh Hamdan bin Mohammed)

Favourite poet: Edger Allen Poe 

Dubai World Cup prize money

Group 1 (Purebred Arabian) 2000m Dubai Kahayla Classic - $750,000
Group 2 1,600m(Dirt) Godolphin Mile - $750,000
Group 2 3,200m (Turf) Dubai Gold Cup – $750,000
Group 1 1,200m (Turf) Al Quoz Sprint – $1,000,000
Group 2 1,900m(Dirt) UAE Derby – $750,000
Group 1 1,200m (Dirt) Dubai Golden Shaheen – $1,500,000
Group 1 1,800m (Turf) Dubai Turf –  $4,000,000
Group 1 2,410m (Turf) Dubai Sheema Classic – $5,000,000
Group 1 2,000m (Dirt) Dubai World Cup– $12,000,000

Email sent to Uber team from chief executive Dara Khosrowshahi

From: Dara

To: Team@

Date: March 25, 2019 at 11:45pm PT

Subj: Accelerating in the Middle East

Five years ago, Uber launched in the Middle East. It was the start of an incredible journey, with millions of riders and drivers finding new ways to move and work in a dynamic region that’s become so important to Uber. Now Pakistan is one of our fastest-growing markets in the world, women are driving with Uber across Saudi Arabia, and we chose Cairo to launch our first Uber Bus product late last year.

Today we are taking the next step in this journey—well, it’s more like a leap, and a big one: in a few minutes, we’ll announce that we’ve agreed to acquire Careem. Importantly, we intend to operate Careem independently, under the leadership of co-founder and current CEO Mudassir Sheikha. I’ve gotten to know both co-founders, Mudassir and Magnus Olsson, and what they have built is truly extraordinary. They are first-class entrepreneurs who share our platform vision and, like us, have launched a wide range of products—from digital payments to food delivery—to serve consumers.

I expect many of you will ask how we arrived at this structure, meaning allowing Careem to maintain an independent brand and operate separately. After careful consideration, we decided that this framework has the advantage of letting us build new products and try new ideas across not one, but two, strong brands, with strong operators within each. Over time, by integrating parts of our networks, we can operate more efficiently, achieve even lower wait times, expand new products like high-capacity vehicles and payments, and quicken the already remarkable pace of innovation in the region.

This acquisition is subject to regulatory approval in various countries, which we don’t expect before Q1 2020. Until then, nothing changes. And since both companies will continue to largely operate separately after the acquisition, very little will change in either teams’ day-to-day operations post-close. Today’s news is a testament to the incredible business our team has worked so hard to build.

It’s a great day for the Middle East, for the region’s thriving tech sector, for Careem, and for Uber.

Uber on,

Dara