UAE authorities 'working to fix Al Hosn fault' after problems reported


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UPDATE: Abu Dhabi temporarily suspends green pass until Al Hosn app fault is fixed

Authorities said they were working to address a technical fault which left the UAE's main coronavirus phone application unresponsive for several hours on Thursday.

The Al Hosn app showed error messages for many people.

The National Emergency Crisis and Disaster Management Authority apologised on social media.

"Work is currently under way to address the technical malfunction in the system. We apologise for the delay," Ncema said.

Government health portal Weqaya responded to messages on Twitter by urging users to update the app.

A workaround for current technical errors with Al Hosn for All. Photo: UAE Ministry of Health & Prevention
A workaround for current technical errors with Al Hosn for All. Photo: UAE Ministry of Health & Prevention

There is an existing workaround, posted to the Ministry of Health and Prevention's Facebook page in August last year, that explains how to retrieve your last PCR result.

Users experiencing unresolved problems with the app should email info@weqaya.ae, it said.

It was not clear if the issues were a result of a broader app update. According to the Apple store, Al Hosn was last updated on June 11.

Abu Dhabi residents must show their green status – meaning they are vaccinated or had a recent PCR test – on Al Hosn to enter most public places. These include malls, supermarkets, gyms, bars and restaurants.

The same app is used to show to police officers at the border from Dubai to Abu Dhabi.

On Thursday, some users found they could access a cached version of the status page to show they had green status before the fault occurred.

Security guards at malls were accepting a screenshot of these latest results, staff from The National found.

Draw for Europa League last-16

Istanbul Basaksehir v Copenhagen; Olympiakos Piraeus v Wolverhampton Wanderers

Rangers v Bayer Leverkusen; VfL Wolfsburg v Shakhtar Donetsk; Inter Milan v Getafe

Sevilla v AS Roma; Eintracht Frankfurt or Salzburg v Basel; LASK v Manchester United

MO
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The five pillars of Islam

1. Fasting

2. Prayer

3. Hajj

4. Shahada

5. Zakat 

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The specs

Engine: 0.8-litre four cylinder

Power: 70bhp

Torque: 66Nm

Transmission: four-speed manual

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On sale: Models from 1966 to 1970

MATCH INFO

Champions League quarter-final, first leg

Manchester United v Barcelona, Wednesday, 11pm (UAE)

Match on BeIN Sports

Brief scoreline:

Liverpool 2

Keita 5', Firmino 26'

Porto 0

SPECS
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Match info

Arsenal 0

Manchester City 2
Sterling (14'), Bernardo Silva (64')

GAC GS8 Specs

Engine: 2.0-litre 4cyl turbo

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Get inspired

Here are a couple of Valentine’s Day food products that may or may not go the distance (but have got the internet talking anyway).

Sourdough sentiments: Marks & Spencer in the United Kingdom has introduced a slow-baked sourdough loaf dusted with flour to spell out I (heart) you, at £2 (Dh9.5). While it’s not available in the UAE, there’s nothing to stop you taking the idea and creating your own message of love, stencilled on breakfast-inbed toast.  

Crisps playing cupid: Crisp company Tyrells has added a spicy addition to its range for Valentine’s Day. The brand describes the new honey and chilli flavour on Twitter as: “A tenderly bracing duo of the tantalising tingle of chilli with sweet and sticky honey. A helping hand to get your heart racing.” Again, not on sale here, but if you’re tempted you could certainly fashion your own flavour mix (spicy Cheetos and caramel popcorn, anyone?). 

Results

6.30pm: Baniyas (PA) Group 2 Dh195,000 1,400m | Winner: ES Ajeeb, Sam Hitchcock (jockey), Ibrahim Aseel (trainer)

7.05pm: Maiden (TB) Dh165,000 1,400m | Winner: Al Shamkhah, Royston Ffrench, Sandeep Jadhav

7.40pm: Handicap (TB) Dh190,000 1,200m | Winner: Lavaspin, Richard Mullen, Satish Seemar

8.15pm: Maiden (TB) Dh165,000 1,200m | Winner: Kawasir, Dane O’Neill, Musabah Al Muhairi

8.50pm: Rated Conditions (TB) Dh240,000 1,600m | Winner: Cosmo Charlie, Pat Dobbs, Doug Watson

9.20pm: Handicap (TB) Dh165,000 1,400m | Winner: Bochart, Richard Mullen, Satish Seemar

10pm: Handicap (TB) Dh175,000 2,000m | Winner: Quartier Francais, Fernando Jara, Ali Rashid Al Raihe