Touchscreen kiosks across Dubai will measure happiness



DUBAI // Dubai’s drive to become a smarter city and make its residents happier is being put to the test with touchscreen technology.

High-tech kiosks will test the mood of the public by offering passers-by three choices: a smiling face, a straight face and a sad face.

With one touch, users will convey their level of happiness to the government.

“The vision was to capture the experience of everyone coming to Dubai, whether living or visiting here, and see how happy that experience was and in a very simple way,” said Aisha Butti bin Bishr, assistant director general at the executive office of Sheikh Mohammed bin Rashid, Vice President and Ruler of Dubai, who leads the Smart Dubai initiative.

“We want to know how your experience was at a venue, an area or with a service,” she said.

Data from kiosks and other sources will be shared with decision makers, both in government and in the private sector, so they can gauge how people rate their experiences.

Full details on the kiosks, including how many of them will be installed, were not readily available at the Arabnet conference in Dubai, where they were on display.

Ms Bishr said that Sheikh Mohammed’s vision for a smart city, along with the role of government, is to make people happy.

“Smart cities are about sensors, data collection, business intelligence, but why do we do all of this? To make people happier,” she said. “We want people to be free during their journey, to reflect on themselves and their family, not to be taken or driven by the busy life of a city.”

“We want to tell everyone that Dubai is a smart city, but also a happy city.”

Dubai has invested heavily in services including the road and transport authority, police and the department of economic development, to have their efforts shifted towards its smart service vision.

These services range from using smartphones and tablets to access medical records and check hospital appointments, to streamlined systems for applying for new restaurant permits.

The government hopes its happiness meter index (HMI), will be able to adequately measure the happiness of people, using data from both “virtual and real-life touch points”.

Information will be collected from government websites, mobile apps, as well as sources with the private sector.

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Produced Ashutosh Gowariker, Rohit Shelatkar, Reliance Entertainment

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Man of the Match: Kevin de Bruyne (Manchester City)

Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

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COMPANY PROFILE
Name: Kumulus Water
 
Started: 2021
 
Founders: Iheb Triki and Mohamed Ali Abid
 
Based: Tunisia 
 
Sector: Water technology 
 
Number of staff: 22 
 
Investment raised: $4 million 
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Director: Jordan Peele

Stars: Daniel Kaluuya, Allison Williams, Catherine Keener, Bradley Whitford

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Which honey takes your fancy?

Al Ghaf Honey

The Al Ghaf tree is a local desert tree which bears the harsh summers with drought and high temperatures. From the rich flowers, bees that pollinate this tree can produce delicious red colour honey in June and July each year

Sidr Honey

The Sidr tree is an evergreen tree with long and strong forked branches. The blossom from this tree is called Yabyab, which provides rich food for bees to produce honey in October and November. This honey is the most expensive, but tastiest

Samar Honey

The Samar tree trunk, leaves and blossom contains Barm which is the secret of healing. You can enjoy the best types of honey from this tree every year in May and June. It is an historical witness to the life of the Emirati nation which represents the harsh desert and mountain environments

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