New website welcomes feedback about UAE Government services



ABU DHABI // Officials have welcomed the online portal “ihtimam” that allows citizens to make comments and suggestions about Government services.

The website was launched by Sheikh Mansour bin Zayed, Deputy Prime Minister and Minister of Presidential Affairs.

FNC member, Hamad Al Rahoomi, (Dubai), said the idea of creating a communication tool was “excellent and beneficial”.

“It creates a communication channel for those who need it and in case someone needed help. Many people don’t find or can’t reach those in authority to speak to, if this reaches them it will be great,” he said.

He said the platform gives citizens the chance to express their ideas.

“The ideas shared could be special and unique which, I believe, will lead to good results. It is important to have such a channel with every entity and I wish to see results and reactions soon,” he said.

The website is user friendly and a form is provided where users can make a suggestion.

A text message confirming the message will then be sent to the user and an ihtimam employee will then contact them.

Twitter users have been discussing ideas and complaints to share on the website. Some of the ideas discussed include addressing the high prices charged by some telecommunications companies in the country.

The portal is welcoming queries on the performance of public services, problems with the mechanisms of a certain transaction, mistreatment from federal or local entity employees or delays in completing transactions.

Topics that do not fall within the framework of the initiative include court-related issues and personal disputes between members or groups of the public or requests relating to naturalisation.

The website was launched by Sheikh Mansour during the Government Summit in Dubai last month. For more information, visit www.ihtimam.ae or @IhtimamUAE on Twitter.

aalkhoori@thenational.ae

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The smuggler

Eldarir had arrived at JFK in January 2020 with three suitcases, containing goods he valued at $300, when he was directed to a search area.
Officers found 41 gold artefacts among the bags, including amulets from a funerary set which prepared the deceased for the afterlife.
Also found was a cartouche of a Ptolemaic king on a relief that was originally part of a royal building or temple. 
The largest single group of items found in Eldarir’s cases were 400 shabtis, or figurines.

Khouli conviction

Khouli smuggled items into the US by making false declarations to customs about the country of origin and value of the items.
According to Immigration and Customs Enforcement, he provided “false provenances which stated that [two] Egyptian antiquities were part of a collection assembled by Khouli's father in Israel in the 1960s” when in fact “Khouli acquired the Egyptian antiquities from other dealers”.
He was sentenced to one year of probation, six months of home confinement and 200 hours of community service in 2012 after admitting buying and smuggling Egyptian antiquities, including coffins, funerary boats and limestone figures.

For sale

A number of other items said to come from the collection of Ezeldeen Taha Eldarir are currently or recently for sale.
Their provenance is described in near identical terms as the British Museum shabti: bought from Salahaddin Sirmali, "authenticated and appraised" by Hossen Rashed, then imported to the US in 1948.

- An Egyptian Mummy mask dating from 700BC-30BC, is on offer for £11,807 ($15,275) online by a seller in Mexico

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- A shabti that was on sale through a Chicago-based coin dealer, dating from 1567BC-1085BC, is up for $1,950

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Wanderers

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