Elderly citizens and residents in Dubai and their caregivers can call a Community Development Authority hotline for assistance and to report instances of neglect and abuse. Getty
Elderly citizens and residents in Dubai and their caregivers can call a Community Development Authority hotline for assistance and to report instances of neglect and abuse. Getty
Elderly citizens and residents in Dubai and their caregivers can call a Community Development Authority hotline for assistance and to report instances of neglect and abuse. Getty
Elderly citizens and residents in Dubai and their caregivers can call a Community Development Authority hotline for assistance and to report instances of neglect and abuse. Getty

Dubai's 24-hour hotline gives elderly secure line to request help or report abuse


  • English
  • Arabic

Elderly Emiratis and residents can call a 24-hour hotline to ask for protection, legal assistance or report abuse in Dubai.

The hotline, 800988, also provides medical support in Arabic and English, should an individual be experiencing neglect or abuse.

Managed by the Community Development Authority, the hotline comes under the emirate’s Policy for the Elderly, which aims to address the safety concerns of the older population.

Caregivers can also call the hotline to complain about abuse or raise requests for protection.

A bilingual team will take the calls, follow up with immediate action when required and supervise the care of elderly people.

“The recently launched hotline will enhance our abilities to accurately identify the needs of the elderly in Dubai and protect and support them,” said Huraiz bin Huraiz, chief executive of the CDA’s development and social care sector.

“The CDA plans to develop care and support programmes for elderly expatriates in Dubai with emphasis on protecting them from any form of abuse, neglect or exploitation.”

The authority is working with Dubai Police, health authorities and Dubai Corporation for Ambulance Services to respond quickly in case of emergency situations involving mistreatment.

It is part of an overall policy to increase community engagement among the elderly with protection against abuse and neglect an integral part of the programme.

Since the Covid-19 outbreak, the authority has been creating a database of information of senior citizens and residents of Dubai including their health conditions and place of residence.

The data will help address specific requirements of the elderly, design care and support programmes to improve their quality of life while ensuring their safety.

It is part of the CDA's efforts to protect the most vulnerable segments of society including women, children and people with special needs to give them access to assistance from authorities by using direct communication channels.

Requests for information and complaints can also be reported to: Seniorprotection@cda.gov.ae or by calling the main call centre at 8002121.

War 2

Director: Ayan Mukerji

Stars: Hrithik Roshan, NTR, Kiara Advani, Ashutosh Rana

Rating: 2/5

The specs: 2018 Maxus T60

Price, base / as tested: Dh48,000

Engine: 2.4-litre four-cylinder

Power: 136hp @ 1,600rpm

Torque: 360Nm @ 1,600 rpm

Transmission: Five-speed manual

Fuel consumption, combined: 9.1L / 100km

Tips to stay safe during hot weather
  • Stay hydrated: Drink plenty of fluids, especially water. Avoid alcohol and caffeine, which can increase dehydration.
  • Seek cool environments: Use air conditioning, fans, or visit community spaces with climate control.
  • Limit outdoor activities: Avoid strenuous activity during peak heat. If outside, seek shade and wear a wide-brimmed hat.
  • Dress appropriately: Wear lightweight, loose and light-coloured clothing to facilitate heat loss.
  • Check on vulnerable people: Regularly check in on elderly neighbours, young children and those with health conditions.
  • Home adaptations: Use blinds or curtains to block sunlight, avoid using ovens or stoves, and ventilate living spaces during cooler hours.
  • Recognise heat illness: Learn the signs of heat exhaustion and heat stroke (dizziness, confusion, rapid pulse, nausea), and seek medical attention if symptoms occur.
Red flags
  • Promises of high, fixed or 'guaranteed' returns.
  • Unregulated structured products or complex investments often used to bypass traditional safeguards.
  • Lack of clear information, vague language, no access to audited financials.
  • Overseas companies targeting investors in other jurisdictions - this can make legal recovery difficult.
  • Hard-selling tactics - creating urgency, offering 'exclusive' deals.

Courtesy: Carol Glynn, founder of Conscious Finance Coaching

ANALYSTS’ TOP PICKS OF SAUDI BANKS IN 2019

Analyst: Aqib Mehboob of Saudi Fransi Capital

Top pick: National Commercial Bank

Reason: It will be at the forefront of project financing for government-led projects

 

Analyst: Shabbir Malik of EFG-Hermes

Top pick: Al Rajhi Bank

Reason: Defensive balance sheet, well positioned in retail segment and positively geared for rising rates

 

Analyst: Chiradeep Ghosh of Sico Bank

Top pick: Arab National Bank

Reason: Attractive valuation and good growth potential in terms of both balance sheet and dividends

Remaining Fixtures

Wednesday: West Indies v Scotland
Thursday: UAE v Zimbabwe
Friday: Afghanistan v Ireland
Sunday: Final

The specs: 2017 Lotus Evora Sport 410

Price, base / as tested Dh395,000 / Dh420,000

Engine 3.5L V6

Transmission Six-speed manual

Power 410hp @ 7,000rpm

Torque 420Nm @ 3,500rpm

Fuel economy, combined 9.7L / 100km

Wayne Rooney's career

Everton (2002-2004)

  • Appearances: 48
  • Goals: 17
     

Manchester United (2004-2017)

  • Appearances: 496
  • Goals: 253
     

England (2003-)

  • Appearances: 119
  • Goals: 53
The Perfect Couple

Starring: Nicole Kidman, Liev Schreiber, Jack Reynor

Creator: Jenna Lamia

Rating: 3/5

FINAL SCORES

Fujairah 130 for 8 in 20 overs

(Sandy Sandeep 29, Hamdan Tahir 26 no, Umair Ali 2-15)

Sharjah 131 for 8 in 19.3 overs

(Kashif Daud 51, Umair Ali 20, Rohan Mustafa 2-17, Sabir Rao 2-26)

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