Sheikh Mohammed bin Rashid, Vice President and Ruler of Dubai, has praised the best-performing government service centres as new rankings were announced on Saturday.
Sheikh Mohammed said of the 69 facilities assessed, 14 had improved their rankings.
He highlighted Fujairah Traffic and Licensing Centre and the branch of the Federal Authority for Identity and Citizenship for achieving the highest rating in the latest round of inspections, at six stars.
Sheikh Mohammed called on centres that secured only three stars - the lowest in the Emirates - to raise their performances.
The UAE Government introduced a star rating system - grading from two stars to seven - in 2012 as part of a drive to boost the quality of services provided to the public.
The Ruler of Dubai has long championed efforts to enhance customer service standards across the country.
He has frequently carried out unexpected inspections of government offices to ensure high expectations are being met.
In 2019, Sheikh Mohammed announced the five top and five poorest performing centres in the country following an extensive study that examined 600 government service providers across the Emirates.
Employees at the best centres were given two-month salary bonuses as a reward.
Senior managers at failing centres were dismissed, with Sheikh Mohammed saying they would be “replaced by managers who know how to deal with customers”.
The previous year he carried out an inspection of Dubai International Airport and called on officials to "raise the bar" in welcoming travellers and simplifying procedures for people flying in and out of the UAE.
In 2016, Sheikh Mohammed toured Dubai's Land Department and the Department of Economic Development, finding empty desks on the morning staff were due to return to work after a long weekend.
One in nine do not have enough to eat
Created in 1961, the World Food Programme is pledged to fight hunger worldwide as well as providing emergency food assistance in a crisis.
One of the organisation’s goals is the Zero Hunger Pledge, adopted by the international community in 2015 as one of the 17 Sustainable Goals for Sustainable Development, to end world hunger by 2030.
The WFP, a branch of the United Nations, is funded by voluntary donations from governments, businesses and private donations.
Almost two thirds of its operations currently take place in conflict zones, where it is calculated that people are more than three times likely to suffer from malnutrition than in peaceful countries.
It is currently estimated that one in nine people globally do not have enough to eat.
On any one day, the WFP estimates that it has 5,000 lorries, 20 ships and 70 aircraft on the move.
Outside emergencies, the WFP provides school meals to up to 25 million children in 63 countries, while working with communities to improve nutrition. Where possible, it buys supplies from developing countries to cut down transport cost and boost local economies.
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French business
France has organised a delegation of leading businesses to travel to Syria. The group was led by French shipping giant CMA CGM, which struck a 30-year contract in May with the Syrian government to develop and run Latakia port. Also present were water and waste management company Suez, defence multinational Thales, and Ellipse Group, which is currently looking into rehabilitating Syrian hospitals.
The Bloomberg Billionaire Index in full
1 Jeff Bezos $140 billion
2 Bill Gates $98.3 billion
3 Bernard Arnault $83.1 billion
4 Warren Buffett $83 billion
5 Amancio Ortega $67.9 billion
6 Mark Zuckerberg $67.3 billion
7 Larry Page $56.8 billion
8 Larry Ellison $56.1 billion
9 Sergey Brin $55.2 billion
10 Carlos Slim $55.2 billion
yallacompare profile
Date of launch: 2014
Founder: Jon Richards, founder and chief executive; Samer Chebab, co-founder and chief operating officer, and Jonathan Rawlings, co-founder and chief financial officer
Based: Media City, Dubai
Sector: Financial services
Size: 120 employees
Investors: 2014: $500,000 in a seed round led by Mulverhill Associates; 2015: $3m in Series A funding led by STC Ventures (managed by Iris Capital), Wamda and Dubai Silicon Oasis Authority; 2019: $8m in Series B funding with the same investors as Series A along with Precinct Partners, Saned and Argo Ventures (the VC arm of multinational insurer Argo Group)
UAE currency: the story behind the money in your pockets
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The specs
- Engine: 3.9-litre twin-turbo V8
- Power: 640hp
- Torque: 760nm
- On sale: 2026
- Price: Not announced yet
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UAE currency: the story behind the money in your pockets
Labour dispute
The insured employee may still file an ILOE claim even if a labour dispute is ongoing post termination, but the insurer may suspend or reject payment, until the courts resolve the dispute, especially if the reason for termination is contested. The outcome of the labour court proceedings can directly affect eligibility.
- Abdullah Ishnaneh, Partner, BSA Law
UAE currency: the story behind the money in your pockets
Babumoshai Bandookbaaz
Director: Kushan Nandy
Starring: Nawazuddin Siddiqui, Bidita Bag, Jatin Goswami
Three stars
Summer special