Sheikh Zayed and Sheikh Rashid bin Saeed. Sheikh Rashid received the first direct phone call between Abu Dhabi and Dubai from Sheikh Zayed in 1974. Wam
Sheikh Zayed and Sheikh Rashid bin Saeed. Sheikh Rashid received the first direct phone call between Abu Dhabi and Dubai from Sheikh Zayed in 1974. Wam
Sheikh Zayed and Sheikh Rashid bin Saeed. Sheikh Rashid received the first direct phone call between Abu Dhabi and Dubai from Sheikh Zayed in 1974. Wam
Sheikh Zayed and Sheikh Rashid bin Saeed. Sheikh Rashid received the first direct phone call between Abu Dhabi and Dubai from Sheikh Zayed in 1974. Wam

How direct dialling transformed phone calls in the UAE


James Langton
  • English
  • Arabic

It is so natural, we never give it a second thought. To pick up a phone and instantly speak to someone in the next street or town or even a country thousands of kilometres away. Not too long ago, this was far from the case.

As the UAE entered its third year since unification, the seven emirates still seemed like foreign countries when it came to telephone calls. To reach someone in Dubai from Abu Dhabi, or vice versa, meant a complicated process of speaking to an operator, who would place the call. This tiresome routine applied to everyone, whether a sheikh or a salesman.

All this changed on the last day of January 1974 when UAE Founding Father, the late Sheikh Zayed bin Sultan Al Nahyan, picked up the phone in his office and dialled Sheikh Rashid bin Saeed, Ruler of Dubai.

From that day, 50 years ago, anyone in Abu Dhabi could phone someone in Dubai. Within five days, anyone in Ajman, Umm Al Quwain and Sharjah could do the same. Ras Al Khaimah, whose telephone exchange at the time had only 750 lines, would follow later, with Fujairah opening its first telephone exchange in 1979.

It was the simplest of things, but one with enormous significance. It signalled that the seven emirates had become truly connected. At a time when the UAE’s road system was still under development, when Dubai and Abu Dhabi were connected only by a single lane of tarmac, a fast and efficient electronic motorway now existed.

Even more extraordinary is the fact that barely a decade earlier, phones in what was now the UAE did not exist at all. Dubai was the first, with Sheikh Rashid watching the first call placed by a British official on July 29, 1960. Two years later, the phones began ringing in Abu Dhabi.

By then more than 80 years had passed since the invention of the telephone by Alexander Graham Bell, a communication system long taken for granted in much of the rest of the world.

Inventor Alexander Graham Bell, right, instructs Brazilian emperor Dom Pedro Ii on the use of his telephone receiver during the Centennial Exposition in Philadelphia, 1876. Photo: Shutterstock
Inventor Alexander Graham Bell, right, instructs Brazilian emperor Dom Pedro Ii on the use of his telephone receiver during the Centennial Exposition in Philadelphia, 1876. Photo: Shutterstock

The long delay was largely the result of Britain’s grip on the region, where it controlled foreign affairs – and investment – thorough a series of 19th century treaties.

In the 1950s and early 60s, it meant British companies were first in line when it came to building infrastructure projects. In the case of telephones, these companies decided the emirates were not worth the expense or trouble.

“The picture is rather gloomy,” a report to London began in May 1954. Bernard Burrows, the British political resident in Bahrain, the base of UK operations in the Gulf, had been examining the likelihood of expanding phone services in the region.

His concerns were political as much as practical. “The provision of telephone and telegraph services has come to be part of the British connexion with the States and if the services provided are unsatisfactory or are withdrawn, this will represent a weakening in our position in the Gulf,” he wrote to his masters in Whitehall.

Phone services in the Arabian Gulf were operated by Cable and Wireless, a telecoms company nationalised by Britain’s socialist government in 1947 and which held a monopoly of services across the British Empire.

Cable and Wireless had looked at Dubai and Sharjah but decided the number of potential local subscribers was too low and the cost uneconomic. The company did not even consider Abu Dhabi, which in the 1950s had a population estimated at fewer than 3,000.

But they had not reckoned with Sheikh Rashid. A moderniser, he had already dredged the Creek to allow bigger ships to trade through Dubai. Electricity was next, creating demand for a whole range of consumer products, from air conditioners to refrigerators.

A telephone system was the obvious next step. Cable and Wireless was persuaded to give up its rights to Dubai and a new joint company was set up with International Aeradio Ltd (IAL), another British firm better known for its air-traffic control systems and which was also building the city’s new airport.

Watched by Sheikh Rashid, the British political resident Donald Hawley opens Dubai's telephone service on July 29, 1960. Photo: Lady Ruth Hawley
Watched by Sheikh Rashid, the British political resident Donald Hawley opens Dubai's telephone service on July 29, 1960. Photo: Lady Ruth Hawley

IAL would hold a minority stake in the new Dubai Telephone Company with the emirate holding a 51 per cent of shares. The honour of inaugurating the first telephone was given to Donald Hawley, British political agent in Dubai, the equivalent to an ambassador.

“The advent of telephones has made a tremendous difference to the way in which business is conducted in Dubai,” Hawley wrote home later that year.

With telephones came the first phone book, containing only 30 pages in 1961, with adverts, some hand-drawn, for Land Rovers, typewriters and radios. It listed the home numbers of 275 subscribers, including many of Dubai’s most prominent people.

By 1962, the number of subscribers had grown to more than 500, and to 850 the following year. By the end of the decade this had exceeded 2,000, with services extended to Sharjah and Ras Al Khaimah.

What Dubai had, Abu Dhabi quickly wanted, too. Large quantities of oil had been discovered in the emirate in 1958 and the local economy was exploding.

Like Dubai, Abu Dhabi was in theory a concession of Cable and Wireless, but this was of little concern to the Ruler at the time, Sheikh Shakhbout bin Sultan, who summoned IAL and offered them a 51 per cent in the new Abu Dhabi Telephone Company with rest to be held by himself and local partners.

Sheikh Shakhbout bin Sultan, Ruler of Abu Dhabi at the time, at Qasr Al Hosn. Photo: National Archives
Sheikh Shakhbout bin Sultan, Ruler of Abu Dhabi at the time, at Qasr Al Hosn. Photo: National Archives

Alan Ashmole arrived in Abu Dhabi in 1962 to work for the British Bank of the Middle East, now HSBC. “One of the problems of working there was there was no telephone system,” he notes in his memoir Sand, Oil and Dollars.

By the following year this had changed, but: “Even when this was installed later, there was no direct telephone communication to the outside world. The oil company had radio telephone communications and in case of an emergency this was the only way to contact the outside world quickly.”

An early decision made by Sheikh Zayed, when he became Ruler of Abu Dhabi in 1966, was to fully nationalist the emirate’s telephone company. Following the formation of the UAE in December 1971, a new national telephone firm was created, initially called Emirtel, and later renamed as the more familiar Etisalat.

The country was divided into different dialling codes, with 02 for Abu Dhabi, 03 for Al Ain, 04 for Dubai, 06 for Sharjah, Ajman and Umm Al Quwain, 07 for Ras Al Khaimah and 09 for Fujairah.

Etisalat introduced mobile phones in 1987, with the relatively slimline NEC TR5E1000-9A and a price tag of Dh8,500 ($2,314). An early handset was acquired by Mohammad Al Fahim, whose father had been one of the first with a desk phone.

An Etisalat mobile phone from the 1980s. Photo: Mohammed Al Fahim
An Etisalat mobile phone from the 1980s. Photo: Mohammed Al Fahim

It is now an exhibit in his private museum. “It's very heavy, you cannot carry it in your pocket, and talk time would be about 45 minutes. Then you would have to recharge it for about two hours. So you used it only when necessary,’ he told The National in an earlier interview.

Today, it is estimated there are close to 20 million smartphones in the country, or about two for every man, woman and child, one of the highest percentages in the world.

Like the record company executive who turned down the Beatles, or the publishers who rejected JK Rowling and Harry Potter, that decision by Cable and Wireless to pass on Abu Dhabi and Dubai may well have been once of the worst business decisions in history.

The specs: 2018 Infiniti QX80

Price: base / as tested: Dh335,000

Engine: 5.6-litre V8

Gearbox: Seven-speed automatic

Power: 400hp @ 5,800rpm

Torque: 560Nm @ 4,000rpm

Fuel economy, combined: 12.1L / 100km

Engine: 3.5-litre V6

Transmission: eight-speed automatic

Power: 290hp

Torque: 340Nm

Price: Dh155,800

On sale: now

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WHAT IS A BLACK HOLE?

1. Black holes are objects whose gravity is so strong not even light can escape their pull

2. They can be created when massive stars collapse under their own weight

3. Large black holes can also be formed when smaller ones collide and merge

4. The biggest black holes lurk at the centre of many galaxies, including our own

5. Astronomers believe that when the universe was very young, black holes affected how galaxies formed

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Who has lived at The Bishops Avenue?
  • George Sainsbury of the supermarket dynasty, sugar magnate William Park Lyle and actress Dame Gracie Fields were residents in the 1930s when the street was only known as ‘Millionaires’ Row’.
  • Then came the international super rich, including the last king of Greece, Constantine II, the Sultan of Brunei and Indian steel magnate Lakshmi Mittal who was at one point ranked the third richest person in the world.
  • Turkish tycoon Halis Torprak sold his mansion for £50m in 2008 after spending just two days there. The House of Saud sold 10 properties on the road in 2013 for almost £80m.
  • Other residents have included Iraqi businessman Nemir Kirdar, singer Ariana Grande, holiday camp impresario Sir Billy Butlin, businessman Asil Nadir, Paul McCartney’s former wife Heather Mills. 
Hunting park to luxury living
  • Land was originally the Bishop of London's hunting park, hence the name
  • The road was laid out in the mid 19th Century, meandering through woodland and farmland
  • Its earliest houses at the turn of the 20th Century were substantial detached properties with extensive grounds

 

The biog

Favourite food: Tabbouleh, greek salad and sushi

Favourite TV show: That 70s Show

Favourite animal: Ferrets, they are smart, sensitive, playful and loving

Favourite holiday destination: Seychelles, my resolution for 2020 is to visit as many spiritual retreats and animal shelters across the world as I can

Name of first pet: Eddy, a Persian cat that showed up at our home

Favourite dog breed: I love them all - if I had to pick Yorkshire terrier for small dogs and St Bernard's for big

23-man shortlist for next six Hall of Fame inductees

Tony Adams, David Beckham, Dennis Bergkamp, Sol Campbell, Eric Cantona, Andrew Cole, Ashley Cole, Didier Drogba, Les Ferdinand, Rio Ferdinand, Robbie Fowler, Steven Gerrard, Roy Keane, Frank Lampard, Matt Le Tissier, Michael Owen, Peter Schmeichel, Paul Scholes, John Terry, Robin van Persie, Nemanja Vidic, Patrick Viera, Ian Wright.

Profile of Whizkey

Date founded: 04 November 2017

Founders: Abdulaziz AlBlooshi and Harsh Hirani

Based: Dubai, UAE

Number of employees: 10

Sector: AI, software

Cashflow: Dh2.5 Million  

Funding stage: Series A

Specs

Engine: Duel electric motors
Power: 659hp
Torque: 1075Nm
On sale: Available for pre-order now
Price: On request

'The worst thing you can eat'

Trans fat is typically found in fried and baked goods, but you may be consuming more than you think.

Powdered coffee creamer, microwave popcorn and virtually anything processed with a crust is likely to contain it, as this guide from Mayo Clinic outlines: 

Baked goods - Most cakes, cookies, pie crusts and crackers contain shortening, which is usually made from partially hydrogenated vegetable oil. Ready-made frosting is another source of trans fat.

Snacks - Potato, corn and tortilla chips often contain trans fat. And while popcorn can be a healthy snack, many types of packaged or microwave popcorn use trans fat to help cook or flavour the popcorn.

Fried food - Foods that require deep frying — french fries, doughnuts and fried chicken — can contain trans fat from the oil used in the cooking process.

Refrigerator dough - Products such as canned biscuits and cinnamon rolls often contain trans fat, as do frozen pizza crusts.

Creamer and margarine - Nondairy coffee creamer and stick margarines also may contain partially hydrogenated vegetable oils.

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The specs

Engine: 2.0-litre 4cyl turbo

Power: 261hp at 5,500rpm

Torque: 405Nm at 1,750-3,500rpm

Transmission: 9-speed auto

Fuel consumption: 6.9L/100km

On sale: Now

Price: From Dh117,059

Greatest Royal Rumble results

John Cena pinned Triple H in a singles match

Cedric Alexander retained the WWE Cruiserweight title against Kalisto

Matt Hardy and Bray Wyatt win the Raw Tag Team titles against Cesaro and Sheamus

Jeff Hardy retained the United States title against Jinder Mahal

Bludgeon Brothers retain the SmackDown Tag Team titles against the Usos

Seth Rollins retains the Intercontinental title against The Miz, Finn Balor and Samoa Joe

AJ Styles remains WWE World Heavyweight champion after he and Shinsuke Nakamura are both counted out

The Undertaker beats Rusev in a casket match

Brock Lesnar retains the WWE Universal title against Roman Reigns in a steel cage match

Braun Strowman won the 50-man Royal Rumble by eliminating Big Cass last

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UAE currency: the story behind the money in your pockets
The National Archives, Abu Dhabi

Founded over 50 years ago, the National Archives collects valuable historical material relating to the UAE, and is the oldest and richest archive relating to the Arabian Gulf.

Much of the material can be viewed on line at the Arabian Gulf Digital Archive - https://www.agda.ae/en

'Downton Abbey: A New Era'

Director: Simon Curtis

 

Cast: Hugh Bonneville, Elizabeth McGovern, Maggie Smith, Michelle Dockery, Laura Carmichael, Jim Carter and Phyllis Logan

 

Rating: 4/5

 
How to tell if your child is being bullied at school

Sudden change in behaviour or displays higher levels of stress or anxiety

Shows signs of depression or isolation

Ability to sleep well diminishes

Academic performance begins to deteriorate

Changes in eating habits

Struggles to concentrate

Refuses to go to school

Behaviour changes and is aggressive towards siblings

Begins to use language they do not normally use

SPECS

Nissan 370z Nismo

Engine: 3.7-litre V6

Transmission: seven-speed automatic

Power: 363hp

Torque: 560Nm

Price: Dh184,500

Our legal columnist

Name: Yousef Al Bahar

Advocate at Al Bahar & Associate Advocates and Legal Consultants, established in 1994

Education: Mr Al Bahar was born in 1979 and graduated in 2008 from the Judicial Institute. He took after his father, who was one of the first Emirati lawyers

Your rights as an employee

The government has taken an increasingly tough line against companies that fail to pay employees on time. Three years ago, the Cabinet passed a decree allowing the government to halt the granting of work permits to companies with wage backlogs.

The new measures passed by the Cabinet in 2016 were an update to the Wage Protection System, which is in place to track whether a company pays its employees on time or not.

If wages are 10 days late, the new measures kick in and the company is alerted it is in breach of labour rules. If wages remain unpaid for a total of 16 days, the authorities can cancel work permits, effectively shutting off operations. Fines of up to Dh5,000 per unpaid employee follow after 60 days.

Despite those measures, late payments remain an issue, particularly in the construction sector. Smaller contractors, such as electrical, plumbing and fit-out businesses, often blame the bigger companies that hire them for wages being late.

The authorities have urged employees to report their companies at the labour ministry or Tawafuq service centres — there are 15 in Abu Dhabi.

RESULTS

Catchweight 82kg
Piotr Kuberski (POL) beat Ahmed Saeb (IRQ) by decision.

Women’s bantamweight
Corinne Laframboise (CAN) beat Cornelia Holm (SWE) by unanimous decision.

Welterweight
Omar Hussein (PAL) beat Vitalii Stoian (UKR) by unanimous decision.

Welterweight
Josh Togo (LEB) beat Ali Dyusenov (UZB) by unanimous decision.

Flyweight
Isaac Pimentel (BRA) beat Delfin Nawen (PHI) TKO round-3.

Catchweight 80kg​​​​​​​
Seb Eubank (GBR) beat Emad Hanbali (SYR) KO round 1.

Lightweight
Mohammad Yahya (UAE) beat Ramadan Noaman (EGY) TKO round 2.

Lightweight
Alan Omer (GER) beat Reydon Romero (PHI) submission 1.

Welterweight
Juho Valamaa (FIN) beat Ahmed Labban (LEB) by unanimous decision.

Featherweight
Elias Boudegzdame (ALG) beat Austin Arnett (USA) by unanimous decision.

Super heavyweight
Maciej Sosnowski (POL) beat Ibrahim El Sawi (EGY) by submission round 1.

How to apply for a drone permit
  • Individuals must register on UAE Drone app or website using their UAE Pass
  • Add all their personal details, including name, nationality, passport number, Emiratis ID, email and phone number
  • Upload the training certificate from a centre accredited by the GCAA
  • Submit their request
What are the regulations?
  • Fly it within visual line of sight
  • Never over populated areas
  • Ensure maximum flying height of 400 feet (122 metres) above ground level is not crossed
  • Users must avoid flying over restricted areas listed on the UAE Drone app
  • Only fly the drone during the day, and never at night
  • Should have a live feed of the drone flight
  • Drones must weigh 5 kg or less
SERIE A FIXTURES

Friday Sassuolo v Torino (Kick-off 10.45pm UAE)

Saturday Atalanta v Sampdoria (5pm),

Genoa v Inter Milan (8pm),

Lazio v Bologna (10.45pm)

Sunday Cagliari v Crotone (3.30pm) 

Benevento v Napoli (6pm) 

Parma v Spezia (6pm)

 Fiorentina v Udinese (9pm)

Juventus v Hellas Verona (11.45pm)

Monday AC Milan v AS Roma (11.45pm)

MATCH SCHEDULE

Uefa Champions League semi-final, first leg
Tuesday, April 24 (10.45pm)

Liverpool v Roma

Wednesday, April 25
Bayern Munich v Real Madrid (10.45pm)

Europa League semi-final, first leg
Thursday, April 26

Arsenal v Atletico Madrid (11.05pm)
Marseille v Salzburg (11.05pm)

The specs
Engine: 2.5-litre, turbocharged 5-cylinder

Transmission: seven-speed auto

Power: 400hp

Torque: 500Nm

Price: Dh300,000 (estimate)

On sale: 2022 

If you go

The flights

Emirates flies from Dubai to Seattle from Dh5,555 return, including taxes. Portland is a 260 km drive from Seattle and Emirates offers codeshare flights to Portland with its partner Alaska Airlines.

The car

Hertz (www.hertz.ae) offers compact car rental from about $300 per week, including taxes. Emirates Skywards members can earn points on their car hire through Hertz.

Parks and accommodation

For information on Crater Lake National Park, visit www.nps.gov/crla/index.htm . Because of the altitude, large parts of the park are closed in winter due to snow. While the park’s summer season is May 22-October 31, typically, the full loop of the Rim Drive is only possible from late July until the end of October. Entry costs $25 per car for a day. For accommodation, see www.travelcraterlake.com. For information on Umpqua Hot Springs, see www.fs.usda.gov and https://soakoregon.com/umpqua-hot-springs/. For Bend, see https://www.visitbend.com/.

FIGHT CARD

Sara El Bakkali v Anisha Kadka (Lightweight, female)
Mohammed Adil Al Debi v Moaz Abdelgawad (Bantamweight)
Amir Boureslan v Mahmoud Zanouny (Welterweight)
Abrorbek Madaminbekov v Mohammed Al Katheeri (Featherweight)
Ibrahem Bilal v Emad Arafa (Super featherweight)
Ahmed Abdolaziz v Imad Essassi (Middleweight)
Milena Martinou v Ilham Bourakkadi (Bantamweight, female)
Noureddine El Agouti v Mohamed Mardi (Welterweight)
Nabil Ouach v Ymad Atrous (Middleweight)
Nouredin Samir v Zainalabid Dadachev (Lightweight)
Marlon Ribeiro v Mehdi Oubahammou (Welterweight)
Brad Stanton v Mohamed El Boukhari (Super welterweight

World ranking (at month’s end)
Jan - 257
Feb - 198
Mar - 159
Apr - 161
May - 159
Jun – 162
Currently: 88

Year-end rank since turning pro
2016 - 279
2015 - 185
2014 - 143
2013 - 63
2012 - 384
2011 - 883

MATCH INFO

Uefa Champions League final:

Who: Real Madrid v Liverpool
Where: NSC Olimpiyskiy Stadium, Kiev, Ukraine
When: Saturday, May 26, 10.45pm (UAE)
TV: Match on BeIN Sports

The Abu Dhabi Awards explained:

What are the awards? They honour anyone who has made a contribution to life in Abu Dhabi.

Are they open to only Emiratis? The awards are open to anyone, regardless of age or nationality, living anywhere in the world.

When do nominations close? The process concludes on December 31.

How do I nominate someone? Through the website.

When is the ceremony? The awards event will take place early next year.

Company%20profile
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Sole survivors
  • Cecelia Crocker was on board Northwest Airlines Flight 255 in 1987 when it crashed in Detroit, killing 154 people, including her parents and brother. The plane had hit a light pole on take off
  • George Lamson Jr, from Minnesota, was on a Galaxy Airlines flight that crashed in Reno in 1985, killing 68 people. His entire seat was launched out of the plane
  • Bahia Bakari, then 12, survived when a Yemenia Airways flight crashed near the Comoros in 2009, killing 152. She was found clinging to wreckage after floating in the ocean for 13 hours.
  • Jim Polehinke was the co-pilot and sole survivor of a 2006 Comair flight that crashed in Lexington, Kentucky, killing 49.
While you're here

SPECS

Toyota land Cruiser 2020 5.7L VXR

Engine: 5.7-litre V8

Transmission: eight-speed automatic

Power: 362hp

Torque: 530Nm

Price: Dh329,000 (base model 4.0L EXR Dh215,900)

Conflict, drought, famine

Estimates of the number of deaths caused by the famine range from 400,000 to 1 million, according to a document prepared for the UK House of Lords in 2024.
It has been claimed that the policies of the Ethiopian government, which took control after deposing Emperor Haile Selassie in a military-led revolution in 1974, contributed to the scale of the famine.
Dr Miriam Bradley, senior lecturer in humanitarian studies at the University of Manchester, has argued that, by the early 1980s, “several government policies combined to cause, rather than prevent, a famine which lasted from 1983 to 1985. Mengistu’s government imposed Stalinist-model agricultural policies involving forced collectivisation and villagisation [relocation of communities into planned villages].
The West became aware of the catastrophe through a series of BBC News reports by journalist Michael Buerk in October 1984 describing a “biblical famine” and containing graphic images of thousands of people, including children, facing starvation.

Band Aid

Bob Geldof, singer with the Irish rock group The Boomtown Rats, formed Band Aid in response to the horrific images shown in the news broadcasts.
With Midge Ure of the band Ultravox, he wrote the hit charity single Do They Know it’s Christmas in December 1984, featuring a string of high-profile musicians.
Following the single’s success, the idea to stage a rock concert evolved.
Live Aid was a series of simultaneous concerts that took place at Wembley Stadium in London, John F Kennedy Stadium in Philadelphia, the US, and at various other venues across the world.
The combined event was broadcast to an estimated worldwide audience of 1.5 billion.

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Dr Afridi's warning signs of digital addiction

Spending an excessive amount of time on the phone.

Neglecting personal, social, or academic responsibilities.

Losing interest in other activities or hobbies that were once enjoyed.

Having withdrawal symptoms like feeling anxious, restless, or upset when the technology is not available.

Experiencing sleep disturbances or changes in sleep patterns.

What are the guidelines?

Under 18 months: Avoid screen time altogether, except for video chatting with family.

Aged 18-24 months: If screens are introduced, it should be high-quality content watched with a caregiver to help the child understand what they are seeing.

Aged 2-5 years: Limit to one-hour per day of high-quality programming, with co-viewing whenever possible.

Aged 6-12 years: Set consistent limits on screen time to ensure it does not interfere with sleep, physical activity, or social interactions.

Teenagers: Encourage a balanced approach – screens should not replace sleep, exercise, or face-to-face socialisation.

Source: American Paediatric Association
Updated: March 28, 2024, 12:00 PM