UAE raffles and prize draws put on hold from January 1


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People who hope to hit the jackpot on any of the UAE's prize draws will have to put their dreams on hold as operators have been instructed to pause business from Monday.

Previously, players have been able to win anything from a few dirhams to Dh200 million with companies such as Mahzooz and Emirates Draw.

“In compliance with applicable commercial gaming regulations, Mahzooz will temporarily pause operations from January 1st, 2024,” the operator said.

“The pause is a result of an industry-wide mandate consistent with the regulators’ new role to create a well-regulated gaming environment in the United Arab Emirates.”

Big Ticket confirmed to The National that it will continue operations.

"You can still buy your lucky ticket from our website or Abu Dhabi International Airport and Al Ain Airport counters," they said.

Dubai Duty Free also continues to sell tickets, and lists on its website two sold-out draws due to take place on Wednesday.

The National has approached Dubai Duty Free for comment.

In September, the General Commercial Gaming Regulatory Authority was established in the UAE.

There is no set date for when the raffles will begin operating again.

Paul Chader, head of commercial at Emirates Draw, said they were "very pleased" at the introduction of the GCGRA.

"We look forward to working with them in establishing a well-regulated gaming environment in the UAE," he said.

"To that effect we are temporarily pausing our activities in the UAE as of January 1, 2024, assuring all our customers that we will be showing a duty of care towards the protection of all their prize awards outstanding.”

According to the Emirates Draw website, customers can withdraw any account balance with no minimum amount.

It also said participation and new account registration were suspended only for players from within the Emirates.

"The temporary pause in accepting new registrations for Emirates Draw affects players from inside the UAE. This decision is made based in line with regulatory directives that affect our ability to accept new registrations," said the website.

Both Big Ticket and Dubai Duty Free websites continue to offer tickets for sale.

The National has approached them for comment.

Article No 355 of UAE law considers all forms of gambling a criminal offence. It includes lotteries, and punishments that could result in imprisonment, fines, or both.

Some exceptions to the lottery laws in the UAE have meant that some companies authorised under the Ministry of Economy have been permitted to conduct raffles and prize draws.

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Cost: A minimum investment of $130,000 for a family of up to four, plus $25,000 in fees.

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Where to donate in the UAE

The Emirates Charity Portal

You can donate to several registered charities through a “donation catalogue”. The use of the donation is quite specific, such as buying a fan for a poor family in Niger for Dh130.

The General Authority of Islamic Affairs & Endowments

The site has an e-donation service accepting debit card, credit card or e-Dirham, an electronic payment tool developed by the Ministry of Finance and First Abu Dhabi Bank.

Al Noor Special Needs Centre

You can donate online or order Smiles n’ Stuff products handcrafted by Al Noor students. The centre publishes a wish list of extras needed, starting at Dh500.

Beit Al Khair Society

Beit Al Khair Society has the motto “From – and to – the UAE,” with donations going towards the neediest in the country. Its website has a list of physical donation sites, but people can also contribute money by SMS, bank transfer and through the hotline 800-22554.

Dar Al Ber Society

Dar Al Ber Society, which has charity projects in 39 countries, accept cash payments, money transfers or SMS donations. Its donation hotline is 800-79.

Dubai Cares

Dubai Cares provides several options for individuals and companies to donate, including online, through banks, at retail outlets, via phone and by purchasing Dubai Cares branded merchandise. It is currently running a campaign called Bookings 2030, which allows people to help change the future of six underprivileged children and young people.

Emirates Airline Foundation

Those who travel on Emirates have undoubtedly seen the little donation envelopes in the seat pockets. But the foundation also accepts donations online and in the form of Skywards Miles. Donated miles are used to sponsor travel for doctors, surgeons, engineers and other professionals volunteering on humanitarian missions around the world.

Emirates Red Crescent

On the Emirates Red Crescent website you can choose between 35 different purposes for your donation, such as providing food for fasters, supporting debtors and contributing to a refugee women fund. It also has a list of bank accounts for each donation type.

Gulf for Good

Gulf for Good raises funds for partner charity projects through challenges, like climbing Kilimanjaro and cycling through Thailand. This year’s projects are in partnership with Street Child Nepal, Larchfield Kids, the Foundation for African Empowerment and SOS Children's Villages. Since 2001, the organisation has raised more than $3.5 million (Dh12.8m) in support of over 50 children’s charities.

Noor Dubai Foundation

Sheikh Mohammed bin Rashid Al Maktoum launched the Noor Dubai Foundation a decade ago with the aim of eliminating all forms of preventable blindness globally. You can donate Dh50 to support mobile eye camps by texting the word “Noor” to 4565 (Etisalat) or 4849 (du).

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- infant formulas and follow-on milks, health and slimming products such as powdered or fortified meal and dish substitutes,

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Updated: January 02, 2024, 12:39 PM