The British tourist was initially fined Dh10,000 for verbally abusing a staff member at Dubai Airport.
The British tourist was initially fined Dh10,000 for verbally abusing a staff member at Dubai Airport.
The British tourist was initially fined Dh10,000 for verbally abusing a staff member at Dubai Airport.
The British tourist was initially fined Dh10,000 for verbally abusing a staff member at Dubai Airport.

Tourist's fine for abusing Dubai airport staff becomes three months in jail


Salam Al Amir
  • English
  • Arabic

A British tourist's appeal against a Dh10,000 fine for insulting a member of staff at Dubai Airport backfired when a penalty of three months in prison was imposed instead.

The Dubai Court of Appeal issued the revised sentence on November 6.

The incident happened in February last year, when the traveller reacted aggressively after being informed that a wheelchair for his mother was unnecessary.

Judges were told he used offensive language towards the airport employee in the presence of other people.

“I saw the traveller repeatedly asking an airport desk employee about the wheelchair and expected that he might have not understood her explanation,” the airport employee said in court.

“When I tried to explain it to him [the defendant], he insulted me using very bad language.”

In her testimony, an airport desk employee told judges that she was on duty in the transit area of Terminal 2 on the day of the incident.

“The British passenger approached me with inquiries about their flight schedule and to verify their boarding passes,” she said.

She told him that their flight was departing from Terminal 3 and they would need to take a shuttle bus to get there.

During the interaction, the traveller requested a wheelchair for his mother

“I informed him a wheelchair would be made available before boarding the bus.”

The traveller left and then returned to the desk saying there was a passenger near the shuttle bus who had a wheelchair.

At this point, the airport employee who received the verbal abuse intervened and tried to clarify the procedure regarding using the airport's wheelchair services.

“I told the traveller that using such offensive language is not allowed at Dubai airport but he responded that he didn’t care.”

Police were notified and a case was filed against the traveller, who was fined Dh10,000 at Dubai Criminal Court.

Following his appeal, a three-month jail sentence was imposed instead of the fine, to be followed by deportation.

Get Out

Director: Jordan Peele

Stars: Daniel Kaluuya, Allison Williams, Catherine Keener, Bradley Whitford

Four stars

MATCH INFO

World Cup qualifier

Thailand 2 (Dangda 26', Panya 51')

UAE 1 (Mabkhout 45 2')

While you're here
The White Lotus: Season three

Creator: Mike White

Starring: Walton Goggins, Jason Isaacs, Natasha Rothwell

Rating: 4.5/5

Why it pays to compare

A comparison of sending Dh20,000 from the UAE using two different routes at the same time - the first direct from a UAE bank to a bank in Germany, and the second from the same UAE bank via an online platform to Germany - found key differences in cost and speed. The transfers were both initiated on January 30.

Route 1: bank transfer

The UAE bank charged Dh152.25 for the Dh20,000 transfer. On top of that, their exchange rate margin added a difference of around Dh415, compared with the mid-market rate.

Total cost: Dh567.25 - around 2.9 per cent of the total amount

Total received: €4,670.30 

Route 2: online platform

The UAE bank’s charge for sending Dh20,000 to a UK dirham-denominated account was Dh2.10. The exchange rate margin cost was Dh60, plus a Dh12 fee.

Total cost: Dh74.10, around 0.4 per cent of the transaction

Total received: €4,756

The UAE bank transfer was far quicker – around two to three working days, while the online platform took around four to five days, but was considerably cheaper. In the online platform transfer, the funds were also exposed to currency risk during the period it took for them to arrive.

Updated: March 28, 2024, 9:22 AM