Abu Dhabi residents can report fires and request ambulance services by pressing an SOS button on Abu Dhabi Police's smart app. Photo: Abu Dhabi Police
Abu Dhabi residents can report fires and request ambulance services by pressing an SOS button on Abu Dhabi Police's smart app. Photo: Abu Dhabi Police
Abu Dhabi residents can report fires and request ambulance services by pressing an SOS button on Abu Dhabi Police's smart app. Photo: Abu Dhabi Police
Abu Dhabi residents can report fires and request ambulance services by pressing an SOS button on Abu Dhabi Police's smart app. Photo: Abu Dhabi Police

Abu Dhabi introduces SOS system on police app to report emergencies faster


Salam Al Amir
  • English
  • Arabic

Abu Dhabi residents can report fires and request ambulance services with the click of a button on an app.

Instead of dialling police or civil defence emergency numbers, residents can use the SOS option on the Abu Dhabi Police app to report incidents.

The emirate’s police force and its civil defence authority said the SOS option will deliver faster and more effective emergency help.

In a video on Abu Dhabi Police's social media pages, people are shown how to access the SOS button at the top right of the home page of the police app.

They can choose either the ambulance or fire services and then confirm their report by selecting one of the Captcha (Completely Automated Public Turing test to tell Computers and Humans Apart) images, which ensures the users are human.

A message will then appear stating that they will shortly be contacted by phone.

Abu Dhabi Police said the option will help reduce emergency response time.

The force’s Command-and-Control Centre phone number receives millions of calls every year from people in Abu Dhabi, Al Ain and Al Dhafra regions.

Calls involve people reporting all types of accidents and incidents but not all are emergencies, which prompt authorities to regularly remind public members to ring the hotline only for reporting cases that require urgent help.

UAE currency: the story behind the money in your pockets
The specs: 2018 Chevrolet Trailblazer

Price, base / as tested Dh99,000 / Dh132,000

Engine 3.6L V6

Transmission: Six-speed automatic

Power 275hp @ 6,000rpm

Torque 350Nm @ 3,700rpm

Fuel economy combined 12.2L / 100km

Timeline

2012-2015

The company offers payments/bribes to win key contracts in the Middle East

May 2017

The UK SFO officially opens investigation into Petrofac’s use of agents, corruption, and potential bribery to secure contracts

September 2021

Petrofac pleads guilty to seven counts of failing to prevent bribery under the UK Bribery Act

October 2021

Court fines Petrofac £77 million for bribery. Former executive receives a two-year suspended sentence 

December 2024

Petrofac enters into comprehensive restructuring to strengthen the financial position of the group

May 2025

The High Court of England and Wales approves the company’s restructuring plan

July 2025

The Court of Appeal issues a judgment challenging parts of the restructuring plan

August 2025

Petrofac issues a business update to execute the restructuring and confirms it will appeal the Court of Appeal decision

October 2025

Petrofac loses a major TenneT offshore wind contract worth €13 billion. Holding company files for administration in the UK. Petrofac delisted from the London Stock Exchange

November 2025

180 Petrofac employees laid off in the UAE

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UAE currency: the story behind the money in your pockets
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Euro 2020 qualifier

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Portugal 1 (Ronaldo 72' pen)

Updated: May 30, 2022, 12:58 PM