Discovery TV documentary tells of Dubai hospital workers' heroics on Covid front line


Gillian Duncan
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Of the many patients Waafika Seegers treated for Covid-19 as an ICU doctor in Dubai, the memory of one still haunts her.

The woman in her early 30s, with no risk factors, caught the virus during the second coronavirus wave driven by the Delta variant.

Already severely ill with Covid symptoms when she was admitted, her condition continued to deteriorate in hospital, even after doctors put her lying on her stomach to help her breathe easier.

“Eventually we had to intubate her and ventilate her,” Ms Seegers, nurse and intensive care unit manager at Mediclinic Parkview, told The National.

“I remember before intubating her she had called her husband on the phone.

“She said ‘You need to come in and talk to them because I don’t want to do this.'”

Waafika Seegers, intensive care unit manager at the Mediclinic Parkview at her home in JVC District 11 in Dubai. Pawan Singh / The National
Waafika Seegers, intensive care unit manager at the Mediclinic Parkview at her home in JVC District 11 in Dubai. Pawan Singh / The National

The doctors explained to her husband that if she was not intubated and put on a ventilator, then she would not make it.

“I think the last thing I remember her saying was 'I don’t want to do this, I am not going to wake up again',” said Ms Seegers, who is from South Africa.

The initial prognosis from the doctors was that she would pull through and seemed to be doing well. But her condition worsened rapidly and she eventually succumbed to the disease.

“Unfortunately we didn’t win that battle,” said Ms Seegers.

“When they start deteriorating, they go very fast. I remember even the doctors came in to say 'we checked everything, what is it about this second wave?' I think that was what was so hectic about Delta. Delta was a real killer.”

The second wave affected much younger patients, said Ms Seegers, who features in the documentary, Making Peace with a Pandemic, which charts Dubai’s response to the Covid crisis.

“We deal with death so much, we become hardened by it and it’s almost part of life,” she said.

“But suddenly when you have this pandemic and you are running from one [patient] to the other and people are dying and you don’t have all the answers, it’s really hard.”

The first part of the series, made by Nomad production company as part of a collaboration between the Dubai government and Discovery Channel, provides an insight into decisions taken by authorities to protect public health.

The second episode, which is harrowing at times, focuses on the emirate’s medical sector's response.

Slow recovery

Alice Augustin with her husband Jerry James during rehabilitation. Alice was very sick and lost her baby while she had Covid-19.
Alice Augustin with her husband Jerry James during rehabilitation. Alice was very sick and lost her baby while she had Covid-19.

Alice Augustin, 36, a nurse from India, Kerala, who is one of the patients featured, was working as a school nurse and was seven months' pregnant when she caught Covid-19 in January 2021.

“I got back pain and fever,” she told The National.

Within two days she had developed shortness of breath. She was admitted to hospital with low oxygen saturation and moved to the ICU where she was ventilated.

“On February 7 they put me on a ventilator," Ms Augustin said. "At that time the baby died. I was on a ventilator, so I didn’t know.

“I was on the ventilator for 17 or 18 days.

“It was a very hard situation. Very hard in February and March. It was hard for my family.”

It was the first time the mother, who has a 7-year-old daughter, had been admitted to hospital with an illness. She could not be vaccinated at the time because it was not recommended for pregnant women.

“It’s the first time I took a lot of medicine," Ms Augustin said. "On April 8, I was discharged from the hospital. By June 1, I was better. I started to work in my home and I slowly improved as I was working and doing exercise. I was getting faster and better.”

She has since fully recovered and is working again as a nurse in Aster Hospital in Sharjah. She remains grateful to the doctors who helped save her life.

It is not always known why some patients become so ill but there are known risk factors, of which pregnancy is one.

Vaccines 'a game-changer'

Michael McLaughlin, a consultant, intensivist, anesthesiologist and director of the ICU at American Hospital. Victor Besa / The National
Michael McLaughlin, a consultant, intensivist, anesthesiologist and director of the ICU at American Hospital. Victor Besa / The National

Michael McLaughlin, director of ICU at American Hospital Dubai, worked in Glasgow during the world’s first wave if coronavirus.

He arrived in Dubai just as the second wave was beginning.

“We saw a few young deaths but most were in the elderly,” Dr McLaughlin told The National.

“We did, however, have a few catastrophic younger deaths that were less expected.”

The sudden influx of cases led to the hospital expanding its ICU capacity to cope with the extra demand.

“It started off with a relatively small number of patients," Dr McLaughlin said. "But it’s the idea of viral replication and this R number, the number of people who become infected, and as that grows you start to see patients coming in very quickly, very quick.

“We expanded to three ICUs with 40 or 50 beds, with four ICU physicians and the rest of our colleagues helping out.

“At the start, it is the slow creep. But once it really gets rolling, it’s that whole snowball effect.”

However, the vaccines have been a game-changer, Dr McLaughlin said.

“Even patients who were coming in if they were vaccinated they were fine," he said. "The patients we have coming in now are usually unvaccinated."

Ms Seegers said Mediclinic Parkview has not seen a Covid-19 patient for a while.

“We were very lucky to send one of our patients back to India," she said. "He was our longest survivor. His name was Rajed. He was on an ECMO machine but we couldn’t get him off.

“I am sure we had him for nine months to a year.

“Now he’s in a hospital back home in India. I think that’s what makes it worthwhile, the feeling we have done something to help people progress.”

The documentary, which aired on Discovery in the UAE in recent weeks, is available to watch on Discovery+, Jawwy TV and Starz Play.

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Rating: 4/5

UAE currency: the story behind the money in your pockets
Pieces of Her

Stars: Toni Collette, Bella Heathcote, David Wenham, Omari Hardwick   

Director: Minkie Spiro

Rating:2/5

Timeline

2012-2015

The company offers payments/bribes to win key contracts in the Middle East

May 2017

The UK SFO officially opens investigation into Petrofac’s use of agents, corruption, and potential bribery to secure contracts

September 2021

Petrofac pleads guilty to seven counts of failing to prevent bribery under the UK Bribery Act

October 2021

Court fines Petrofac £77 million for bribery. Former executive receives a two-year suspended sentence 

December 2024

Petrofac enters into comprehensive restructuring to strengthen the financial position of the group

May 2025

The High Court of England and Wales approves the company’s restructuring plan

July 2025

The Court of Appeal issues a judgment challenging parts of the restructuring plan

August 2025

Petrofac issues a business update to execute the restructuring and confirms it will appeal the Court of Appeal decision

October 2025

Petrofac loses a major TenneT offshore wind contract worth €13 billion. Holding company files for administration in the UK. Petrofac delisted from the London Stock Exchange

November 2025

180 Petrofac employees laid off in the UAE

Navdeep Suri, India's Ambassador to the UAE

There has been a longstanding need from the Indian community to have a religious premises where they can practise their beliefs. Currently there is a very, very small temple in Bur Dubai and the community has outgrown this. So this will be a major temple and open to all denominations and a place should reflect India’s diversity.

It fits so well into the UAE’s own commitment to tolerance and pluralism and coming in the year of tolerance gives it that extra dimension.

What we will see on April 20 is the foundation ceremony and we expect a pretty broad cross section of the Indian community to be present, both from the UAE and abroad. The Hindu group that is building the temple will have their holiest leader attending – and we expect very senior representation from the leadership of the UAE.

When the designs were taken to the leadership, there were two clear options. There was a New Jersey model with a rectangular structure with the temple recessed inside so it was not too visible from the outside and another was the Neasden temple in London with the spires in its classical shape. And they said: look we said we wanted a temple so it should look like a temple. So this should be a classical style temple in all its glory.

It is beautifully located - 30 minutes outside of Abu Dhabi and barely 45 minutes to Dubai so it serves the needs of both communities.

This is going to be the big temple where I expect people to come from across the country at major festivals and occasions.

It is hugely important – it will take a couple of years to complete given the scale. It is going to be remarkable and will contribute something not just to the landscape in terms of visual architecture but also to the ethos. Here will be a real representation of UAE’s pluralism.

German intelligence warnings
  • 2002: "Hezbollah supporters feared becoming a target of security services because of the effects of [9/11] ... discussions on Hezbollah policy moved from mosques into smaller circles in private homes." Supporters in Germany: 800
  • 2013: "Financial and logistical support from Germany for Hezbollah in Lebanon supports the armed struggle against Israel ... Hezbollah supporters in Germany hold back from actions that would gain publicity." Supporters in Germany: 950
  • 2023: "It must be reckoned with that Hezbollah will continue to plan terrorist actions outside the Middle East against Israel or Israeli interests." Supporters in Germany: 1,250 

Source: Federal Office for the Protection of the Constitution

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Stars: John David Washington, Robert Pattinson, Elizabeth Debicki, Dimple Kapadia, Michael Caine, Kenneth Branagh 

Rating: 5/5

How the bonus system works

The two riders are among several riders in the UAE to receive the top payment of £10,000 under the Thank You Fund of £16 million (Dh80m), which was announced in conjunction with Deliveroo's £8 billion (Dh40bn) stock market listing earlier this year.

The £10,000 (Dh50,000) payment is made to those riders who have completed the highest number of orders in each market.

There are also riders who will receive payments of £1,000 (Dh5,000) and £500 (Dh2,500).

All riders who have worked with Deliveroo for at least one year and completed 2,000 orders will receive £200 (Dh1,000), the company said when it announced the scheme.

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Updated: May 19, 2022, 4:53 AM