Nations with a clear approach to communications coped better with the devastating impact of Covid-19, a former UK government adviser said.
Rapid adoption by governments of digital services and mass messaging on social media were rare positive outcomes of the pandemic, according to Sir Craig Oliver who advised the British government led by David Cameron.
“There are some great examples of governments around the world that were communicating about Covid very clearly about what they wanted society to do,” Mr Oliver told the International Government Communication Forum at Expo Centre Sharjah.
“The UK was not one of those countries and it had a very confused message in the beginning of the pandemic.
It had a very confused message in the beginning of the pandemic
Sir Craig Oliver
“It was not clear about how serious it was, how the government was going to react and what was likely to happen.”
Muddled thinking in the early days of the pandemic in March 2020 in the UK led to a delay in cancelling public events that were blamed for rapidly spreading infections.
A football match in Liverpool and horse racing festival in Cheltenham continued with tens of thousands of people attending, despite much of Europe already enforcing travel restrictions.
The Boris Johnson-led government was criticised for a lack of transparency in keeping the public informed, a mistake Mr Oliver said was only rectified with a rapid vaccination campaign months later.
“Covid is a great example of how something really complicated that has not been experienced before demands an immediate response from government,” said Mr Oliver.
“It is an extraordinary situation for them to be in and has shown governments have to get the basics right.
“If they are behind the latest social media platforms, like TikTok, for example, their messaging could be left behind.
“The reality is politicians have to be capable on social media and be able to use the mechanism effectively.”
Seamless transition to remote working
While British politicians delayed key decisions on public health, other nations with established digital systems in place coped better with a transformation towards remote working and learning.
Estonia, the smallest Baltic state, has one of the most advanced e-societies in the world, with most government services conducted online.
It allowed for a seamless transition towards remote working for many businesses and schools as the pandemic took hold.
"By digitising our government early, we were able to continue to perform all our public services during the pandemic,” said Toomas Hendrik Ilves, who was Estonia president for a decade from 2006.
“We did not have to shut down the government to avoid people meeting each other."
Mr Ilves said many government offices in the US were forced to close, resulting in huge backlog of files, which included 3.5 million passport applications.
“In Estonia, we did not have that problem as the process was already done online without the need to go into a government office.
“Covid has been a fundamental motivator for governments to digitise.”
Mr Ilves dismissed privacy concerns over governments gaining access to personal data during the pandemic.
New technology unveiled
Wristband trackers for airport arrivals, digital check-in systems and mobile health applications have been widely introduced during the Covid-19 crisis, leading to mass data collection by governments.
It has allowed policymakers to shape health and social policies thanks to largely accurate and efficient information that helps manage resources.
But fears over how that information could be used in the future by governments should not be a concern, Mr Ilvers said.
“The degree of government data tracking compared to that by social media companies is tiny,” he said.
“Everything we do online is tracked so we should not be worrying about what governments are doing.
“The way we guarantee privacy in Estonia is through mutual reciprocal transparency. If someone is tracking my data, I can see who that is.”
Despite the successful digitisation of services in Estonia, cyber threats continue as more governments migrate towards online services around the world.
A cyber attack in the Baltic state in 2007 caused mass disruption to online services in Estonian banks, media outlets and government departments.
Botnets, or private computers infected with malicious software, sent waves of spam that swamped servers, causing many to crash.
As more UAE government services move online, cyber threats are something authorities here are proactively guarding against.
“We have cyber security centres across the UAE in each emirate to prevent any threat,” said Mohamed Hamad Al Kuwaiti, the UAE Government’s head of cyber security.
“We need to spread the culture of cyber security in order to make it a lifestyle where parents and families pass it on to their children," he told the Sharjah forum.
“Cyber security is everyone’s responsibility.”
Specs
Engine: Electric motor generating 54.2kWh (Cooper SE and Aceman SE), 64.6kW (Countryman All4 SE)
Power: 218hp (Cooper and Aceman), 313hp (Countryman)
Torque: 330Nm (Cooper and Aceman), 494Nm (Countryman)
On sale: Now
Price: From Dh158,000 (Cooper), Dh168,000 (Aceman), Dh190,000 (Countryman)
The specs
Engine: 4.0-litre V8 twin-turbocharged and three electric motors
Power: Combined output 920hp
Torque: 730Nm at 4,000-7,000rpm
Transmission: 8-speed dual-clutch automatic
Fuel consumption: 11.2L/100km
On sale: Now, deliveries expected later in 2025
Price: expected to start at Dh1,432,000
The specs
Engine: 4.0-litre flat-six
Torque: 450Nm at 6,100rpm
Transmission: 7-speed PDK auto or 6-speed manual
Fuel economy, combined: 13.8L/100km
On sale: Available to order now
Key findings of Jenkins report
- Founder of the Muslim Brotherhood, Hassan al Banna, "accepted the political utility of violence"
- Views of key Muslim Brotherhood ideologue, Sayyid Qutb, have “consistently been understood” as permitting “the use of extreme violence in the pursuit of the perfect Islamic society” and “never been institutionally disowned” by the movement.
- Muslim Brotherhood at all levels has repeatedly defended Hamas attacks against Israel, including the use of suicide bombers and the killing of civilians.
- Laying out the report in the House of Commons, David Cameron told MPs: "The main findings of the review support the conclusion that membership of, association with, or influence by the Muslim Brotherhood should be considered as a possible indicator of extremism."
Company profile
Company name: Suraasa
Started: 2018
Founders: Rishabh Khanna, Ankit Khanna and Sahil Makker
Based: India, UAE and the UK
Industry: EdTech
Initial investment: More than $200,000 in seed funding
More from Rashmee Roshan Lall
Key facilities
- Olympic-size swimming pool with a split bulkhead for multi-use configurations, including water polo and 50m/25m training lanes
- Premier League-standard football pitch
- 400m Olympic running track
- NBA-spec basketball court with auditorium
- 600-seat auditorium
- Spaces for historical and cultural exploration
- An elevated football field that doubles as a helipad
- Specialist robotics and science laboratories
- AR and VR-enabled learning centres
- Disruption Lab and Research Centre for developing entrepreneurial skills
UAE currency: the story behind the money in your pockets
How to watch Ireland v Pakistan in UAE
When: The one-off Test starts on Friday, May 11
What time: Each day’s play is scheduled to start at 2pm UAE time.
TV: The match will be broadcast on OSN Sports Cricket HD. Subscribers to the channel can also stream the action live on OSN Play.
The specs: 2018 Genesis G70
Price, base / as tested: Dh155,000 / Dh205,000
Engine: 3.3-litre, turbocharged V6
Gearbox: Eight-speed automatic
Power: 370hp @ 6,000rpm
Torque: 510Nm @ 1,300rpm
Fuel economy, combined: 10.6L / 100km
Pots for the Asian Qualifiers
Pot 1: Iran, Japan, South Korea, Australia, Qatar, United Arab Emirates, Saudi Arabia, China
Pot 2: Iraq, Uzbekistan, Syria, Oman, Lebanon, Kyrgyz Republic, Vietnam, Jordan
Pot 3: Palestine, India, Bahrain, Thailand, Tajikistan, North Korea, Chinese Taipei, Philippines
Pot 4: Turkmenistan, Myanmar, Hong Kong, Yemen, Afghanistan, Maldives, Kuwait, Malaysia
Pot 5: Indonesia, Singapore, Nepal, Cambodia, Bangladesh, Mongolia, Guam, Macau/Sri Lanka
Zayed Sustainability Prize
LILO & STITCH
Starring: Sydney Elizebeth Agudong, Maia Kealoha, Chris Sanders
Director: Dean Fleischer Camp
Rating: 4.5/5
BMW M5 specs
Engine: 4.4-litre twin-turbo V-8 petrol enging with additional electric motor
Power: 727hp
Torque: 1,000Nm
Transmission: 8-speed auto
Fuel consumption: 10.6L/100km
On sale: Now
Price: From Dh650,000
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What sanctions would be reimposed?
Under ‘snapback’, measures imposed on Iran by the UN Security Council in six resolutions would be restored, including:
- An arms embargo
- A ban on uranium enrichment and reprocessing
- A ban on launches and other activities with ballistic missiles capable of delivering nuclear weapons, as well as ballistic missile technology transfer and technical assistance
- A targeted global asset freeze and travel ban on Iranian individuals and entities
- Authorisation for countries to inspect Iran Air Cargo and Islamic Republic of Iran Shipping Lines cargoes for banned goods
Red flags
- Promises of high, fixed or 'guaranteed' returns.
- Unregulated structured products or complex investments often used to bypass traditional safeguards.
- Lack of clear information, vague language, no access to audited financials.
- Overseas companies targeting investors in other jurisdictions - this can make legal recovery difficult.
- Hard-selling tactics - creating urgency, offering 'exclusive' deals.
Courtesy: Carol Glynn, founder of Conscious Finance Coaching
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Some of Darwish's last words
"They see their tomorrows slipping out of their reach. And though it seems to them that everything outside this reality is heaven, yet they do not want to go to that heaven. They stay, because they are afflicted with hope." - Mahmoud Darwish, to attendees of the Palestine Festival of Literature, 2008
His life in brief: Born in a village near Galilee, he lived in exile for most of his life and started writing poetry after high school. He was arrested several times by Israel for what were deemed to be inciteful poems. Most of his work focused on the love and yearning for his homeland, and he was regarded the Palestinian poet of resistance. Over the course of his life, he published more than 30 poetry collections and books of prose, with his work translated into more than 20 languages. Many of his poems were set to music by Arab composers, most significantly Marcel Khalife. Darwish died on August 9, 2008 after undergoing heart surgery in the United States. He was later buried in Ramallah where a shrine was erected in his honour.