From mid-April Adnoc will introduce self-service options at its 40 petrol stations in Abu Dhabi. Fatima Al Marzooqi / The National
From mid-April Adnoc will introduce self-service options at its 40 petrol stations in Abu Dhabi. Fatima Al Marzooqi / The National

Self-service in petrol stations will soon become the norm



It's a subject that has caused, in varying degrees, consternation, confusion and, in some cases, outright fear. Yet Adnoc's decision to introduce self-service in its 40 petrol stations in Abu Dhabi is no different from the experiences of drivers in most countries where residents of the UAE hail from. Anyone who still wants a petrol station attendant to fill their car with fuel will be expected to pay a small fee for a premium service. The rest will be expected to get out of their cars and fill their tanks themselves or order petrol to be delivered to their homes.

As with the introduction of VAT at the start of this year, there are bound to be growing pains. But perhaps because we have become used to a subtly changing landscape as the country shifts from an oil-dependent economy to a more mature infrastructure, where residents are expected to contribute in fees and taxes to support public services, there are already signs of drivers adapting. In a poll of 3,000 of our readers today, 80 per cent said they would pump themselves. Nevertheless, if Adnoc’s 2016 self-service trial is any indication, there will be some disquiet. Long queues ensued then, due largely to flaws in the payment system. They should be clarified this time around. An educational campaign on petrol station etiquette will hopefully prevent misbehaving drivers from smoking, using mobile phones or leaving their engines on while filling up. Rather than attendants becoming redundant, they will be trained and on hand to give advice. They should be rewarded rather than their usual tips being sacrificed for the service fee. For those who can afford the luxury of having an attendant fill up for them, a few extra dirhams will mean little to drivers but will make a big difference to the workers who make our lives a little easier.

The mixed reactions to the decision will no doubt prompt cries of "First World problems". It is all too easy to forget most of us enjoy extremely privileged lives in this country, where petrol is cheap but a high level of customer service is a perk, not a right. Ultimately, the market will dictate which service is most used, particularly in the unbearably hot summer months.

The biog

Born: High Wycombe, England

Favourite vehicle: One with solid axels

Favourite camping spot: Anywhere I can get to.

Favourite road trip: My first trip to Kazakhstan-Kyrgyzstan. The desert they have over there is different and the language made it a bit more challenging.

Favourite spot in the UAE: Al Dhafra. It’s unique, natural, inaccessible, unspoilt.

The Saudi Cup race card

1 The Jockey Club Local Handicap (TB) 1,800m (Dirt) $500,000

2 The Riyadh Dirt Sprint (TB) 1,200m (D) $1.500,000

3 The 1351 Turf Sprint 1,351m (Turf) $1,000,000

4 The Saudi Derby (TB) 1600m (D) $800,000

5 The Neom Turf Cup (TB) 2,100m (T) $1,000,000

6 The Obaiya Arabian Classic (PB) 2,000m (D) $1,900,000

7 The Red Sea Turf Handicap (TB) 3,000m (T) $2,500,000

8 The Saudi Cup (TB) 1,800m (D) $20,000,000

Match info

Champions League quarter-final, first leg

Liverpool v Porto, Tuesday, 11pm (UAE)

Matches can be watched on BeIN Sports

UAE WARRIORS RESULTS

Featherweight

Azouz Anwar (EGY) beat Marcelo Pontes (BRA)

TKO round 2

Catchweight 90kg

Moustafa Rashid Nada (KSA) beat Imad Al Howayeck (LEB)

Split points decision

Welterweight

Gimbat Ismailov (RUS) beat Mohammed Al Khatib (JOR)

TKO round 1

Flyweight (women)

Lucie Bertaud (FRA) beat Kelig Pinson (BEL)

Unanimous points decision

Lightweight

Alexandru Chitoran (ROU) beat Regelo Enumerables Jr (PHI)

TKO round 1

Catchweight 100kg

Marc Vleiger (NED) beat Mohamed Ali (EGY)

Rear neck choke round 1

Featherweight

James Bishop (NZ) beat Mark Valerio (PHI)

TKO round 2

Welterweight

Abdelghani Saber (EGY) beat Gerson Carvalho (BRA)

TKO round 1

Middleweight

Bakhtiyar Abbasov (AZE) beat Igor Litoshik (BLR)

Unanimous points decision

Bantamweight

Fabio Mello (BRA) beat Mark Alcoba (PHI)

Unanimous points decision

Welterweight

Ahmed Labban (LEB) v Magomedsultan Magomedsultanov (RUS)

TKO round 1

Bantamweight

Trent Girdham (AUS) beat Jayson Margallo (PHI)

TKO round 3

Lightweight

Usman Nurmagomedov (RUS) beat Roman Golovinov (UKR)

TKO round 1

Middleweight

Tarek Suleiman (SYR) beat Steve Kennedy (AUS)

Submission round 2

Lightweight

Dan Moret (USA) v Anton Kuivanen (FIN)

TKO round 2

Company Profile

Company name: Fine Diner

Started: March, 2020

Co-founders: Sami Elayan, Saed Elayan and Zaid Azzouka

Based: Dubai

Industry: Technology and food delivery

Initial investment: Dh75,000

Investor: Dtec Startupbootcamp

Future plan: Looking to raise $400,000

Total sales: Over 1,000 deliveries in three months

Fighter profiles

Gabrieli Pessanha (Brazil)

Reigning Abu Dhabi World Pro champion in the 95kg division, virtually unbeatable in her weight class. Known for her pressure game but also dangerous with her back on the mat.

Nathiely de Jesus, 23, (Brazil)

Two-time World Pro champion renowned for her aggressive game. She is tall and most feared by her opponents for both her triangles and arm-bar attacks.

Thamara Ferreira, 24, (Brazil)

Since her brown belt days, Ferreira has been dominating the 70kg, in both the World Pro and the Grand Slams. With a very aggressive game.

Samantha Cook, 32, (Britain)

One of the biggest talents coming out of Europe in recent times. She is known for a highly technical game and bringing her A game to the table as always.

Kendall Reusing, 22, (USA)

Another young gun ready to explode in the big leagues. The Californian resident is a powerhouse in the -95kg division. Her duels with Pessanha have been highlights in the Grand Slams.

Martina Gramenius, 32, (Sweden)

Already a two-time Grand Slam champion in the current season. Gramenius won golds in the 70kg, in both in Moscow and Tokyo, to earn a spot in the inaugural Queen of Mats.