Syrian refugees in Lebanon. We need to find a new language, a world view and the tools to create the words that talks about the poor, the sick and crisis survivors as the owners of their fate. UNHCR
Syrian refugees in Lebanon. We need to find a new language, a world view and the tools to create the words that talks about the poor, the sick and crisis survivors as the owners of their fate. UNHCR
Syrian refugees in Lebanon. We need to find a new language, a world view and the tools to create the words that talks about the poor, the sick and crisis survivors as the owners of their fate. UNHCR
Syrian refugees in Lebanon. We need to find a new language, a world view and the tools to create the words that talks about the poor, the sick and crisis survivors as the owners of their fate. UNHCR

The damage aid workers can do – with just their words


  • English
  • Arabic

Try getting through this paragraph without becoming bored or confused:

“Our humanitarian field operations have focused on high-impact, cost-effective implementation of activities through local partners. We have provided the target population with platforms to empower our beneficiaries – particularly women, children, and other vulnerable groups – and provide them with sustainable and scalable solutions to build resilience and preserve dignity. Through the deployment of teams of expatriate staff to the front lines, our humanitarian operation allowed us to effectively address the needs and raise awareness, giving voice to the voiceless victims while building the capacity of local actors.”

If you work in the humanitarian sector, you could read through it without batting an eyelid. At first glance, it might sound like something (not particularly well-written) one finds in a report posted on a humanitarian or development organisation’s website. In this case, I invented it to illustrate a point.

The problem is not just the displeasure you experience trying to wade through the syntax. It’s what lies beyond the words – what they tell us both about humanitarians and, ultimately, the current state of humanitarian aid.

The obvious disclaimer here is that this view is neither a judgement on the character of any given humanitarian worker – I am one of them – nor a cliched “call to action” about humanitarian language (though by all means, feel free to act). It is, rather, an interrogation of the way humanitarianism teaches us to think, and what lurks beneath its surface.

The mid-20th century Martinique political philosopher Frantz Fanon once wrote about the effect of language: “To speak means to be in a position to use a certain syntax, to grasp the morphology of this or that language, but it means above all to assume a culture, to support the weight of a civilisation.”

Like every discipline, humanitarianism has developed its own language and imagery that reflects not only the means to communicate among its practitioners, but also its conception of the world and how it understands, and hence behaves, in it.

This language of humanitarianism is hardly static. It evolves with the changing contexts in which humanitarian action takes place, the pressures of donors and benefactors and the social and cultural norms of the societies – usually in the West – where those organisations are based and where western narratives are most important.

Despite the evolution, however, the abstractions, jargon, and acronyms so common to humanitarian-speak still aim for, and manage to achieve, several things.

First, it defines the field of action, humanitarianism, and draws its parameters, principles, and tactics; second, it justifies and moralises the act itself and asserts the legitimacy of its existence and consequences; and third, it sustains the power, worldview, and future of those who control the narrative.

'To speak means to assume a culture,' the political philosopher Frantz Fanon once wrote. Humanitarianism, like other disciplines, has developed its own language that reflects its conception of the world. AFP
'To speak means to assume a culture,' the political philosopher Frantz Fanon once wrote. Humanitarianism, like other disciplines, has developed its own language that reflects its conception of the world. AFP

Those goals are not explicit, that is to say they are not written in formal documents or articulated in strategic plans. They, however, can be discerned from the use of the language itself.

In my own attempt to resolve my long-standing discomfort with the language I was using every day, I posted a Tweet last month asking for words or expressions that we humanitarians use regularly but are inappropriate.

To my surprise, many answers came, and the objectionable words and phrases spanned beyond the obvious. The full list is too long to include here. However, some of them remain, and are difficult to excise from our daily professional lives. Others are widely agreed to be unacceptable now or because they are emerging as such influenced with a renewed debate about the asymmetries of power in the humanitarian sector.

Those include "beneficiaries" to describe people who receive aid in emergencies, "capacity building" as a main NGO activity, "target population", "speaking out on behalf of...", "vulnerability" (especially in formulations like "women, children, and other vulnerable groups"), "resilience" as something that can be built in communities by external actors. It even includes some of what are considered fundamental principles, such as “neutrality” or the word “humanitarian” itself.

And yet, all of these words linger.

While it is optimistic to see the changes that are gradually happening to humanitarian language and the way this has been raised into collective awareness, the road to moving humanitarian action away from its still-dominant Eurocentric view of the world is just beginning. Writing glossaries of more appropriate terms to use in communication is one step. But what language tells us about power hierarchies is far more interesting because it gives a window to the current state of humanitarian action, as well as its possible futures.

A Palestinian walks past a ceramic sign of a USAID project in Hebron in the West Bank in 2019. Reuters
A Palestinian walks past a ceramic sign of a USAID project in Hebron in the West Bank in 2019. Reuters

For a humanitarian to exist and to be justified, his or her opposite – a beneficiary – is necessary. As the French philosopher Jacques Derrida once wrote, a concept is implicit in its opposite, and one cannot exist without the other.

For the humanitarian – a person defined by their highest moral impulse being to help others – the beneficiary has to exist as a helpless person with little agency, who is defined not by their communal or individual attributes, but rather their benefit from the moral action of the humanitarian.

There are plenty of other problematic oppositions: developing/developed, resilient/vulnerable, donor/recipient, and international/local. None of those is neutral or free from value judgement. They are based on generalisations and stereotypes, and all of them, as they are used today, assert the existing powers and their resistance to change.

Glossaries and style guides are unlikely in themselves to ever change the culture and power hierarchies that hide behind the language. But they are still a necessary step in going forward.

Edward Said in 2001. The Palestinian scholar wrote ‘Orientalism’, a critique of European perceptions. Getty
Edward Said in 2001. The Palestinian scholar wrote ‘Orientalism’, a critique of European perceptions. Getty
Edward Said once argued that the orientalist invents an oriental that only exists in their mind

As we have seen in growing social justice and solidarity movements concerned with racial and gender-based discrimination, the change of terms by those they dehumanise or oppress is being accepted as a necessary step in allowing people to assert their own self-perception. It also sets a threshold for response, by daring everyone else to recognise the imbalance and correct it.

Moreover, just like the Palestinian scholar Edward Said once argued that the orientalist invents an oriental that only exists in their mind rather than in reality, the humanitarian who accepts the narrative of a beneficiary without a say or agency, without knowledge or will, is prone to go to the "field" and act as if they are the only one with knowledge, will, or benevolence. In doing so, they further disempowering the very people they are meant to aid.

Forty years ago, the African-American writer and civil rights activist Audre Lorde, in talking about the lack of representation of people like her in society’s wider conversations reminded us that “the master’s tool will never dismantle the master’s house”. We need to find a new language, a world view and the tools to create the words that talk about the poor, the sick and crisis survivors as the owners of their fate, rather than an inconvenience that has to be overcome in the grand humanitarian narrative. It will not be simple to achieve, but then, no one should expect humanitarianism to be a simple matter.

Dr Tammam Aloudat is a Syrian physician and a senior strategic adviser to MSF in Geneva

Emergency phone numbers in the UAE

Estijaba – 8001717 –  number to call to request coronavirus testing

Ministry of Health and Prevention – 80011111

Dubai Health Authority – 800342 – The number to book a free video or voice consultation with a doctor or connect to a local health centre

Emirates airline – 600555555

Etihad Airways – 600555666

Ambulance – 998

Knowledge and Human Development Authority – 8005432 ext. 4 for Covid-19 queries

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The specs

Engine: 2.0-litre 4cyl turbo

Power: 261hp at 5,500rpm

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Transmission: 9-speed auto

Fuel consumption: 6.9L/100km

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Some of Darwish's last words

"They see their tomorrows slipping out of their reach. And though it seems to them that everything outside this reality is heaven, yet they do not want to go to that heaven. They stay, because they are afflicted with hope." - Mahmoud Darwish, to attendees of the Palestine Festival of Literature, 2008

His life in brief: Born in a village near Galilee, he lived in exile for most of his life and started writing poetry after high school. He was arrested several times by Israel for what were deemed to be inciteful poems. Most of his work focused on the love and yearning for his homeland, and he was regarded the Palestinian poet of resistance. Over the course of his life, he published more than 30 poetry collections and books of prose, with his work translated into more than 20 languages. Many of his poems were set to music by Arab composers, most significantly Marcel Khalife. Darwish died on August 9, 2008 after undergoing heart surgery in the United States. He was later buried in Ramallah where a shrine was erected in his honour.

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UAE currency: the story behind the money in your pockets
Conflict, drought, famine

Estimates of the number of deaths caused by the famine range from 400,000 to 1 million, according to a document prepared for the UK House of Lords in 2024.
It has been claimed that the policies of the Ethiopian government, which took control after deposing Emperor Haile Selassie in a military-led revolution in 1974, contributed to the scale of the famine.
Dr Miriam Bradley, senior lecturer in humanitarian studies at the University of Manchester, has argued that, by the early 1980s, “several government policies combined to cause, rather than prevent, a famine which lasted from 1983 to 1985. Mengistu’s government imposed Stalinist-model agricultural policies involving forced collectivisation and villagisation [relocation of communities into planned villages].
The West became aware of the catastrophe through a series of BBC News reports by journalist Michael Buerk in October 1984 describing a “biblical famine” and containing graphic images of thousands of people, including children, facing starvation.

Band Aid

Bob Geldof, singer with the Irish rock group The Boomtown Rats, formed Band Aid in response to the horrific images shown in the news broadcasts.
With Midge Ure of the band Ultravox, he wrote the hit charity single Do They Know it’s Christmas in December 1984, featuring a string of high-profile musicians.
Following the single’s success, the idea to stage a rock concert evolved.
Live Aid was a series of simultaneous concerts that took place at Wembley Stadium in London, John F Kennedy Stadium in Philadelphia, the US, and at various other venues across the world.
The combined event was broadcast to an estimated worldwide audience of 1.5 billion.

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Director: Peyton Reed

Starring: Paul Rudd, Evangeline Lilly, Michael Douglas

Three stars

The specs
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Torque: 450Nm at 6,100rpm
Transmission: 7-speed PDK auto or 6-speed manual
Fuel economy, combined: 13.8L/100km
On sale: Available to order now
Price: From Dh801,800
Key facilities
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Sinopharm vaccine explained

The Sinopharm vaccine was created using techniques that have been around for decades. 

“This is an inactivated vaccine. Simply what it means is that the virus is taken, cultured and inactivated," said Dr Nawal Al Kaabi, chair of the UAE's National Covid-19 Clinical Management Committee.

"What is left is a skeleton of the virus so it looks like a virus, but it is not live."

This is then injected into the body.

"The body will recognise it and form antibodies but because it is inactive, we will need more than one dose. The body will not develop immunity with one dose," she said.

"You have to be exposed more than one time to what we call the antigen."

The vaccine should offer protection for at least months, but no one knows how long beyond that.

Dr Al Kaabi said early vaccine volunteers in China were given shots last spring and still have antibodies today.

“Since it is inactivated, it will not last forever," she said.

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Read part four: an affection for classic cars lives on

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Read part one: how cars came to the UAE

 

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UAE currency: the story behind the money in your pockets
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5pm: Al Maha Stables – Maiden (PA) Dh80,000 (Turf) 1,600m; Winner: Reem Baynounah, Fernando Jara (jockey), Mohamed Daggash (trainer)

5.30pm: Wathba Stallions Cup – Maiden (PA) Dh70,000 (T) 1,600m; Winner: AF Afham, Tadhg O’Shea, Ernst Oertel

6pm: Emirates Fillies Classic – Prestige (PA) Dh100,000 (T) 1,600m; Winner: Ghallieah, Sebastien Martino, Jean-Claude Pecout

6.30pm: Emirates Colts Classic – Prestige (PA) Dh100,000 (T) 1,600m; Winner: Yas Xmnsor, Saif Al Balushi, Khalifa Al Neyadi

7pm: The President’s Cup – Group 1 (PA) Dh2,500,000 (T) 2,200m; Winner: Somoud, Adrie de Vries, Jean de Roualle

7.30pm: The President’s Cup – Listed (TB) Dh380,000 (T) 1,400m; Winner: Haqeeqy, Dane O’Neill, John Hyde.

Why are asylum seekers being housed in hotels?

The number of asylum applications in the UK has reached a new record high, driven by those illegally entering the country in small boats crossing the English Channel.

A total of 111,084 people applied for asylum in the UK in the year to June 2025, the highest number for any 12-month period since current records began in 2001.

Asylum seekers and their families can be housed in temporary accommodation while their claim is assessed.

The Home Office provides the accommodation, meaning asylum seekers cannot choose where they live.

When there is not enough housing, the Home Office can move people to hotels or large sites like former military bases.

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