Over the past month, each trip I have taken to the supermarket has been a personal exercise in risk management. What day to go, what time to go, which supermarket? Chain A is busier, but chain B is better at enforcing physical distancing.
Once I am there, I calculate the risks associated with buying big versus getting in and out quickly. I even find myself speculating as to which aisle might be the most or least infectious. I read somewhere that customers spend the longest time in the hair and skincare section of supermarkets. Still, my intuition tells me that, during times of crisis, the confectionary aisle is the highest risk – I pick quickly and go. Once back home, there is the issue of what is the lowest-risk way to clean the shopping, and how and where to best store the reusable shopping bags?
Passengers wearing face masks are seen as the train stops at a railway station in Macheng, in China’s central Hubei province on March 27, 2020. AFP
A customer buys food from a steamed food stall in Jingzhou, after the lockdown was eased in Hubei province. Reuters
A man sits on a bench at a park in Wuhan, in China's central Hubei province on March 26, 2020. AFP
People wearing face masks ride on a motorised tricycle along a street in Huanggang, in China’s central Hubei province. AFP
A waitress carries meals out of the kitchen at a restaurant in Macheng in China’s central Hubei province on March 25, 2020. AFP
People wearing face masks walk through an ancient city wall in Jingzhou on March 26, 2020. Reuters
A man selects apples inside a supermarket in Wuhan on March 26, 2020. Reuters
A man walks at a riverside park in Wuhan on March 26, 2020. Reuters
A man exercises at a riverside park by the Yangtze River in Wuhan on March 26, 2020. Reuters
An employee works on an air conditioner production line at a Midea factory in Wuhan in China's central Hubei province on March 25, 2020. AFP
People prepare to ride on a ferris wheel at a theme park in Macheng on March 25, 2020. AFP
With an unseen adversary like a virus, uncertainty is heightened. The novel coronavirus responsible for Covid-19 is, as the name suggests, new, which further ramps up the uncertainty. We do not yet know everything about the illness, and occasionally we may need to get by on educated best-guesses. The British philosopher/psychologist, Dylan Evans, terms this kind of educated guesswork, risk intelligence: "a special kind of intelligence for thinking about risk and uncertainty".
Research has shown that risk intelligence is distinct from what we traditionally call general intelligence, or IQ. We can have a sky-high IQ but be dangerously low in RQ – or risk intelligence.
Similarly, if the emotionally intelligent can read the room, gauging how others are feeling, then those blessed with risk intelligence can estimate probabilities accurately while assessing the limits of their own knowledge. Knowing that we do not know can prevent us from becoming dangerously overconfident. One upshot of developing our risk intelligence – it can indeed be enhanced – is that it allows us to have a more functional relationship with uncertainty.
We know, however, from decades of research in cognitive psychology, that human decision-making under conditions of uncertainty is not great. We make systematic errors, often as a result of prioritising ease over effort and speed over accuracy. Such biases can be helpful in life-and-death situations: is it a stick or a venomous snake? However, given that most of us no longer live alongside venomous reptiles, our quick decisions frequently and unintentionally increase our risk of harm.
A passenger wears a mask while boarding a United Airlines flight at George Bush Intercontinental Airport last Sunday. AP Photo
A classic example of this irrational risk blindness occurred after the 9/11 attacks. For a year after the atrocity, Americans took to their cars for fear of flying. Driving, of course, is way riskier than flying. According to International Air Transport Association, there was just one major accident for every 5.4 million flights in 2018. And yet, blinkered to the relative risks of driving, US citizens took to the roads after 9/11 in higher numbers than previous years. Consequently, the number of road deaths increased that year. German research psychologist, Gerd Gigerenzer, puts the figure at an additional 1,595 road traffic-related deaths.
The thing is, many of us are now so focused on Covid-19 that the prospect of other harm befalling us has vanished from consciousness.
A youth jumps into the Mediterranean Sea at Al Manara ledge during a sunny day, in Beirut, Lebanon. EPA
Consider that each year 320,000 people drown. When being concerned about returning to public beaches or swimming pools, the risk intelligent would also be mindful of drowning risk. When returning to work, the risk intelligent will also be conscious of road traffic accident risk. This is not to, in any way, negate or diminish the risks associated with Covid-19. Still, it highlights how our intuitive risk assessments can become one-sided, biased and sub-optimal.
According to Statistica, a US-based provider of market and consumer data, around 5,084 people in the US choked to death on food in 2018. The odds of this happening are approximately one in 2,696, making eating food riskier than air travel. We do not fear food, nearly as much as air travel. But we do not really have a choice about eating, we do have a choice about air travel.
People wearing protective face masks a at the Al Naeem City Center in Ras Al Khaimah. UAE government lift the coronavirus restriction for the residents around the country. Pawan Singh / The National
The Ras Al Khaimah Department of Economic Development has unveiled reopening procedures in line with other emirates that have relaxed stay-home orders and lifted curbs on trade and travel to bolster the economy. Pawan Singh / The National
Malls will operate from 10am to 8pm at 30 per cent capacity, but will deny entry to visitors aged above 60 or below 12.
RAK, UNITED ARAB EMIRATES , May 28 – 2020 :- People wearing protective face mask as a preventive measure against the spread of coronavirus at the Al Naeem City Center in Ras Al Khaimah. UAE government lift the coronavirus restriction for the residents around the country. (Pawan Singh / The National) For News/Online/Stock/Instagram.
Cinemas, gyms, entertainment venues, common seating areas and prayer rooms within malls will remain closed.Pawan Singh / The National
Restaurants have also been told to operate at 30 per cent of their capacity, while tables must be spread apart with only four people allowed on one table. Pawan Singh / The National
Visitors must wear protective masks and gloves and are encouraged to bring their own bags. Pawan Singh / The National
Shoppers will be encouraged to use credit or debit cards to pay instead of cash and leave elevators for people with special needs. Only two people are allowed into lifts at a time. Pawan Singh / The National
RAK Services Department said people visiting beaches should wear masks and gloves, and keep a minimum distance of two meters from one another. Pawan Singh / The National
RAK Services Department said people visiting beaches should wear masks and gloves, and keep a minimum distance of two meters from one another. Pawan Singh / The National
Gatherings of more than five people will not be allowed, even if they belong to a single family. Smoking, campfire and barbecues will be prohibited on the beaches. Pawan Singh / The National
This throws up another critical variable: personal responsibility. Often, what we fear more than an adverse outcome is being responsible for that outcome. I fear becoming ill with Covid-19, but I also hate the idea that I get it because of my own negligence or bad decision-making.
As many of us begin to return to work, we are going to need to deal with massive uncertainty. In some situations, we may need to gather further information from reliable sources and recalibrate our personal risk assessments. Keep the office door open or closed? Eat from the canteen or bring our own lunch? Use the elevator or stairs?
This involves weighing up multiple aspects of a situation. There will not be a one-size-fits-all formula. However, thinking about risk and how to reduce it, in each case, can help us keep ourselves and each other as safe as possible.
Justin Thomas is a professor of psychology at Zayed University
Company profile
Company name: Dharma
Date started: 2018
Founders: Charaf El Mansouri, Nisma Benani, Leah Howe
Based: Abu Dhabi
Sector: TravelTech
Funding stage: Pre-series A
Investors: Convivialite Ventures, BY Partners, Shorooq Partners, L& Ventures, Flat6Labs
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