Signs warning people of the high risk of phone thefts in London. Getty Images
Signs warning people of the high risk of phone thefts in London. Getty Images
Signs warning people of the high risk of phone thefts in London. Getty Images
Signs warning people of the high risk of phone thefts in London. Getty Images

London needs a 'New York-style blitz on crime' to turn around its poor reputation


Tariq Tahir
  • English
  • Arabic

London needs a more visible approach to crime to beat its lawless image, which has led to pavement reminders about the danger of phone theft and warnings from airlines as passengers come in to land, a reputation expert has said.

William Walter, managing director of Bridgehead Communications, told The National that London needs to adopt the "zero tolerance" approach enforced by Rudy Giuliani, which won public confidence and turned New York's image around when he was mayor in the 1990s.

The UK’s capital has in recent years been blighted by thieves on bikes snatching mobile phones from unsuspecting victims and "Rolex ripper" gangs hitting luxury watch owners.

Last year the Met Police said about 80,000 mobile phones were stolen and so far this year the figure is 45,000.

With many of these street crimes concentrated in areas in central London where overseas visitors gather to see the city’s world famous tourist sites, its global reputation has taken a hit.

Crime in the city even attracted the attention of Donald Trump, who used his recent visit to Britain to renew his long-running feud with London’s Mayor Sadiq Khan, saying: "I think he's done a terrible job. Crime in London is through the roof."

In response Mr Khan has recently gone on a PR offensive, releasing statistics showing homicides are at a 22-year low and knife crime has also fallen.

But while those serious crimes are becoming less common, the likelihood of becoming a victim of petty theft has risen. The fact that mobile phones are so valuable, and often carried in the hand even when not being used, has made them easy targets for thieves.

Mr Walter said that even if the police in London are making some headway, “shifting the public narrative is a bit like turning a supertanker around”.

“Quite a good example is New York which had a very bad reputation for being crime ridden, particularly in the 70s and the 80s,” said Mr Walter, whose company helps businesses, organisations and individuals with their brand reputation.

“When Rudy Giuliani became the mayor, the zero tolerance policing tactic was a compelling vision. It was a very public solution to the problem that stole some of the headlines and the media got behind it. That very visual policing eventually turned around the supertanker.”

When he was mayor, Mr Giuliani’s policies were widely credited with reducing crime in New York using an approach that began with tackling minor offences as a deterrent to more serious crime. He has since been disbarred as a lawyer.

The perception of street thefts is so bad that a campaign on Oxford Street, London’s main shopping thoroughfare, to alert people to the danger has seen purple strips with "Mind the Grab" written on the pavement. The campaign is a play on the London Tube’s iconic Mind the Gap safety messages.

Mr Walter said this was an example of poor messaging as it suggested it was the best solution that authorities could come up with and was "counter-productive, in terms of shifting public perception".

“What they should do is just have a much more visual police presence on Oxford Street, and then also probably stringent sentences, punishments for those that are doing it,” he said.

Rudy Giuliani had a high-profile, zero-tolerance approach to crime. Newsmakers
Rudy Giuliani had a high-profile, zero-tolerance approach to crime. Newsmakers

Lawrence Newport, who campaigns against what he calls the inaction of the authorities in tackling crime in London, says that its bad image is reinforced among some visitors, even before they have left the airport.

“Someone I know recently was on an inbound flight and was told, 'Please do be aware to keep your phones close to you as you travel from the airport to your hotel',” Mr Newport, who runs the Crush Crime initiative, told The National.

“That's extremely damaging. There's statistics that show about two fifths of all phone theft in Europe happens in London.”

He believes that London’s “international image has taken a significant hit over the past few years” as incidents of lawlessness are relayed around the world on social media.

“Another one of the ways in which London is currently taking a hit is when people arrive here, if they're in a shop, there's a very good chance that they might literally just see people enter, fill bags up with stuff and run out the door,” said Mr Newport, who is also an academic.

“They see no one do anything about it and no one calls the police, because no one sees a point to calling the police. Obviously, in a world of social media, that very easily can become very large news.”

The moment police arrested a suspect at gunpoint as part of a phone theft crackdown in London. Metropolitan Police
The moment police arrested a suspect at gunpoint as part of a phone theft crackdown in London. Metropolitan Police

In response to mobile phone thefts, the Met Police has sought to go on the offensive, and recently said the discovery of 1,000 iPhones at a warehouse near London’s Heathrow Airport led to the dismantling of a suspected international smuggling gang.

Criminologist James Alexander, from London Metropolitan University, said London has become a magnet for criminal networks, who began recruiting young people to steal phones and bikes during Covid when they could not sell drugs.

“If you look at the boroughs with the most crime, Westminster is actually quite wealthy but has the highest level street crime because people are targeting tourists,” he told The National.

A mobile phone is snatched from a victim at a bus stop. Metropolitan Police
A mobile phone is snatched from a victim at a bus stop. Metropolitan Police

The Met Police said: “London is a safe city and in terms of violence compares favourably not only to other major international cities such as New York, Paris and Berlin, but also comparable British ones like Birmingham and Manchester.

"Our relentless focus on tackling crime is working. Neighbourhood offences, including theft, robbery and vehicle crime, are down almost 15 per cent across London and we’re arresting around 1,000 more criminals every month compared to this time last year.

"Through precise, intelligence-led policing we are solving double the number of shoplifting cases — and recently smashed an organised crime group suspected of smuggling 40,000 stolen phones out of London to China."

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The flights

Emirates flies from Dubai to Seattle from Dh5,555 return, including taxes. Portland is a 260 km drive from Seattle and Emirates offers codeshare flights to Portland with its partner Alaska Airlines.

The car

Hertz (www.hertz.ae) offers compact car rental from about $300 per week, including taxes. Emirates Skywards members can earn points on their car hire through Hertz.

Parks and accommodation

For information on Crater Lake National Park, visit www.nps.gov/crla/index.htm . Because of the altitude, large parts of the park are closed in winter due to snow. While the park’s summer season is May 22-October 31, typically, the full loop of the Rim Drive is only possible from late July until the end of October. Entry costs $25 per car for a day. For accommodation, see www.travelcraterlake.com. For information on Umpqua Hot Springs, see www.fs.usda.gov and https://soakoregon.com/umpqua-hot-springs/. For Bend, see https://www.visitbend.com/.

The specs: 2017 Dodge Viper SRT

Price, base / as tested Dh460,000

Engine 8.4L V10

Transmission Six-speed manual

Power 645hp @ 6,200rpm

Torque 813Nm @ 5,000rpm

Fuel economy, combined 16.8L / 100km

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The Nobel Prize was created by wealthy Swedish chemist and entrepreneur Alfred Nobel.

  • In his will he dictated that the bulk of his estate should be used to fund "prizes to those who, during the preceding year, have conferred the greatest benefit to humankind".
  • Nobel is best known as the inventor of dynamite, but also wrote poetry and drama and could speak Russian, French, English and German by the age of 17. The five original prize categories reflect the interests closest to his heart.
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Favourite car: Ferrari

Likes the colour: Black

Best movie: Avatar

Academic qualifications: Bachelor’s degree in media production from the Higher Colleges of Technology and diploma in production from the New York Film Academy

How tumultuous protests grew
  • A fuel tax protest by French drivers appealed to wider anti-government sentiment
  • Unlike previous French demonstrations there was no trade union or organised movement involved 
  • Demonstrators responded to online petitions and flooded squares to block traffic
  • At its height there were almost 300,000 on the streets in support
  • Named after the high visibility jackets that drivers must keep in cars 
  • Clashes soon turned violent as thousands fought with police at cordons
  • An estimated two dozen people lost eyes and many others were admitted to hospital 
Hidden killer

Sepsis arises when the body tries to fight an infection but damages its own tissue and organs in the process.

The World Health Organisation estimates it affects about 30 million people each year and that about six million die.

Of those about three million are newborns and 1.2 are young children.

Patients with septic shock must often have limbs amputated if clots in their limbs prevent blood flow, causing the limbs to die.

Campaigners say the condition is often diagnosed far too late by medical professionals and that many patients wait too long to seek treatment, confusing the symptoms with flu. 

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Started: November 2017

Founders: Mounir Nakhla, Ahmed Mohsen and Mohamed Aboulnaga

Based: Cairo, Egypt

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Investment: approximately $8 million

Investors include: Singapore’s Battery Road Digital Holdings, Egypt’s Algebra Ventures, Uber co-founder and former CTO Oscar Salazar

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Results
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French business

France has organised a delegation of leading businesses to travel to Syria. The group was led by French shipping giant CMA CGM, which struck a 30-year contract in May with the Syrian government to develop and run Latakia port. Also present were water and waste management company Suez, defence multinational Thales, and Ellipse Group, which is currently looking into rehabilitating Syrian hospitals.

The specs: 2018 Audi RS5

Price, base: Dh359,200

Engine: 2.9L twin-turbo V6

Transmission: Eight-speed automatic

Power: 450hp at 5,700rpm

Torque: 600Nm at 1,900rpm

Fuel economy, combined: 8.7L / 100km

UAE currency: the story behind the money in your pockets
The lowdown

Rating: 4/5

While you're here
A little about CVRL

Founded in 1985 by Sheikh Mohammed bin Rashid, Vice President and Ruler of Dubai, the Central Veterinary Research Laboratory (CVRL) is a government diagnostic centre that provides testing and research facilities to the UAE and neighbouring countries.

One of its main goals is to provide permanent treatment solutions for veterinary related diseases. 

The taxidermy centre was established 12 years ago and is headed by Dr Ulrich Wernery. 

The fake news generation

288,000 – the number of posts reported as hate speech that were deleted by Facebook globally each month in May and June this year

11% – the number of Americans who said they trusted the news they read on Snapchat as of June 2017, according to Statista. Over a quarter stated that they ‘rarely trusted’ the news they read on social media in general

31% - the number of young people in the US aged between 10 and 18 who said they had shared a news story online in the last six months that they later found out was wrong or inaccurate

63% - percentage of Arab nationals who said they get their news from social media every single day.

War 2

Director: Ayan Mukerji

Stars: Hrithik Roshan, NTR, Kiara Advani, Ashutosh Rana

Rating: 2/5

The Vile

Starring: Bdoor Mohammad, Jasem Alkharraz, Iman Tarik, Sarah Taibah

Director: Majid Al Ansari

Rating: 4/5

The biog

Age: 23

Occupation: Founder of the Studio, formerly an analyst at Cleveland Clinic Abu Dhabi

Education: Bachelor of science in industrial engineering

Favourite hobby: playing the piano

Favourite quote: "There is a key to every door and a dawn to every dark night"

Family: Married and with a daughter

Our legal consultant

Name: Dr Hassan Mohsen Elhais

Position: legal consultant with Al Rowaad Advocates and Legal Consultants.

Picture of Joumblatt and Hariri breaking bread sets Twitter alight

Mr Joumblatt’s pessimism regarding the Lebanese political situation didn’t stop him from enjoying a cheerful dinner on Tuesday with several politicians including Mr Hariri.

Caretaker Culture Minister Ghattas Khoury tweeted a picture of the group sitting around a table at a discrete fish restaurant in Beirut’s upscale Sodeco area.

Mr Joumblatt told The National that the fish served at Kelly’s Fish lounge had been very good.

“They really enjoyed their time”, remembers the restaurant owner. “Mr Hariri was taking selfies with everybody”.

Mr Hariri and Mr Joumblatt often have dinner together to discuss recent political developments.

Mr Joumblatt was a close ally of Mr Hariri’s assassinated father, former prime minister Rafik Hariri. The pair were leading figures in the political grouping against the 15-year Syrian occupation of Lebanon that ended after mass protests in 2005 in the wake of Rafik Hariri’s murder. After the younger Hariri took over his father’s mantle in 2004, the relationship with Mr Joumblatt endured.

However, the pair have not always been so close. In the run-up to the election last year, Messrs Hariri and Joumblatt went months without speaking over an argument regarding the new proportional electoral law to be used for the first time. Mr Joumblatt worried that a proportional system, which Mr Hariri backed, would see the influence of his small sect diminished.

With so much of Lebanese politics agreed in late-night meetings behind closed doors, the media and pundits put significant weight on how regularly, where and with who senior politicians meet.

In the picture, alongside Messrs Khoury and Hariri were Mr Joumbatt and his wife Nora, PSP politician Wael Abou Faour and Egyptian ambassador to Lebanon Nazih el Nagari.

The picture of the dinner led to a flurry of excitement on Twitter that it signified an imminent government formation. “God willing, white smoke will rise soon and Walid Beik [a nickname for Walid Joumblatt] will accept to give up the minister of industry”, one user replied to the tweet. “Blessings to you…We would like you to form a cabinet”, wrote another.  

The next few days will be crucial in determining whether these wishes come true.

WHAT IS A BLACK HOLE?

1. Black holes are objects whose gravity is so strong not even light can escape their pull

2. They can be created when massive stars collapse under their own weight

3. Large black holes can also be formed when smaller ones collide and merge

4. The biggest black holes lurk at the centre of many galaxies, including our own

5. Astronomers believe that when the universe was very young, black holes affected how galaxies formed

 

 

Updated: October 29, 2025, 8:28 AM