Luxury London department store Harrods has refused to engage with hackers who contacted the company after a cyber attack involving 430,000 customer records.
It is the second time this year that the Knightsbridge store has been targeted by cyber criminals.
Victims are advised by security services not to pay ransoms to hackers trying to blackmail a company by threatening to release sensitive data.
Harrods warned its e-commerce customers on Friday information, such as names and contact details, were taken after one of its third-party provider systems had been compromised.
The breach is unconnected to attempts to gain unauthorised access to Harrods systems earlier in the year, the company said.
A Harrods statement read: “We have received communications from the threat actor and will not be engaging with them.”
It said the data was limited to basic personal identifiers and did not include account passwords or payment details.
“Affected customer records may also have labels related to marketing and services delivered by Harrods,” it said. “These labels may include tier level or affiliation to a Harrods co-branded card, although this information is unlikely to be interpreted accurately by an unauthorised third party.
“We would like to reiterate that no payment details or order history information has been accessed and the impacted personal data remains limited to basic personal identifiers as advised previously.
“It is important to note that the information was taken from a third-party provider and is unconnected to attempts to gain unauthorised access to some Harrods systems earlier this year.”
After the attack, which emerged on Friday, Harrods said the third party had confirmed the “isolated” incident had been contained.
In May, Harrods reacted to an attempted breach by restricting internet access across its sites in a precautionary measure.
In July, two men aged 19, a 17 year-old boy and a 20-year-old woman who were arrested over suspected involvement in cyber attacks against Marks & Spencer, the Co-op and Harrods, were bailed pending further inquiries.
They were arrested on suspicion of blackmail, money laundering, offences linked to the Computer Misuse Act, and participating in the activities of an organised crime group, the National Crime Agency said.
The UK government stepped in with a rescue plan after Jaguar Land Rover (JLR) was faced with a shutdown following a mass cyber attack.
The government will underwrite a £1.5 billion ($2.02 billion) loan guarantee to the car maker, which has been forced to suspend production at its UK factories for several weeks after being targeted by hackers.
The shutdown is expected to last until October 1 at the earliest, leaving the company’s suppliers in limbo.
The loan, from a commercial bank, is expected to provide those suppliers with some certainty.
JLR’s travails came on the heels of a cyber crime spring and summer in which it was joined by retailers Marks & Spencer and Harrods and the supermarket chain Co-op in suffering devastating business interruptions.
World record transfers
1. Kylian Mbappe - to Real Madrid in 2017/18 - €180 million (Dh770.4m - if a deal goes through)
2. Paul Pogba - to Manchester United in 2016/17 - €105m
3. Gareth Bale - to Real Madrid in 2013/14 - €101m
4. Cristiano Ronaldo - to Real Madrid in 2009/10 - €94m
5. Gonzalo Higuain - to Juventus in 2016/17 - €90m
6. Neymar - to Barcelona in 2013/14 - €88.2m
7. Romelu Lukaku - to Manchester United in 2017/18 - €84.7m
8. Luis Suarez - to Barcelona in 2014/15 - €81.72m
9. Angel di Maria - to Manchester United in 2014/15 - €75m
10. James Rodriguez - to Real Madrid in 2014/15 - €75m
The specs
Engine: 2.0-litre 4cyl turbo
Power: 261hp at 5,500rpm
Torque: 405Nm at 1,750-3,500rpm
Transmission: 9-speed auto
Fuel consumption: 6.9L/100km
On sale: Now
Price: From Dh117,059
UPI facts
More than 2.2 million Indian tourists arrived in UAE in 2023
More than 3.5 million Indians reside in UAE
Indian tourists can make purchases in UAE using rupee accounts in India through QR-code-based UPI real-time payment systems
Indian residents in UAE can use their non-resident NRO and NRE accounts held in Indian banks linked to a UAE mobile number for UPI transactions
The Pope's itinerary
Sunday, February 3, 2019 - Rome to Abu Dhabi
1pm: departure by plane from Rome / Fiumicino to Abu Dhabi
10pm: arrival at Abu Dhabi Presidential Airport
Monday, February 4
12pm: welcome ceremony at the main entrance of the Presidential Palace
12.20pm: visit Abu Dhabi Crown Prince at Presidential Palace
5pm: private meeting with Muslim Council of Elders at Sheikh Zayed Grand Mosque
6.10pm: Inter-religious in the Founder's Memorial
Tuesday, February 5 - Abu Dhabi to Rome
9.15am: private visit to undisclosed cathedral
10.30am: public mass at Zayed Sports City – with a homily by Pope Francis
12.40pm: farewell at Abu Dhabi Presidential Airport
1pm: departure by plane to Rome
5pm: arrival at the Rome / Ciampino International Airport
UAE squad
Esha Oza (captain), Al Maseera Jahangir, Emily Thomas, Heena Hotchandani, Indhuja Nandakumar, Katie Thompson, Lavanya Keny, Mehak Thakur, Michelle Botha, Rinitha Rajith, Samaira Dharnidharka, Siya Gokhale, Sashikala Silva, Suraksha Kotte, Theertha Satish (wicketkeeper) Udeni Kuruppuarachchige, Vaishnave Mahesh.
UAE tour of Zimbabwe
All matches in Bulawayo
Friday, Sept 26 – First ODI
Sunday, Sept 28 – Second ODI
Tuesday, Sept 30 – Third ODI
Thursday, Oct 2 – Fourth ODI
Sunday, Oct 5 – First T20I
Monday, Oct 6 – Second T20I
THE LOWDOWN
Photograph
Rating: 4/5
Produced by: Poetic License Motion Pictures; RSVP Movies
Director: Ritesh Batra
Cast: Nawazuddin Siddiqui, Sanya Malhotra, Farrukh Jaffar, Deepak Chauhan, Vijay Raaz
Your rights as an employee
The government has taken an increasingly tough line against companies that fail to pay employees on time. Three years ago, the Cabinet passed a decree allowing the government to halt the granting of work permits to companies with wage backlogs.
The new measures passed by the Cabinet in 2016 were an update to the Wage Protection System, which is in place to track whether a company pays its employees on time or not.
If wages are 10 days late, the new measures kick in and the company is alerted it is in breach of labour rules. If wages remain unpaid for a total of 16 days, the authorities can cancel work permits, effectively shutting off operations. Fines of up to Dh5,000 per unpaid employee follow after 60 days.
Despite those measures, late payments remain an issue, particularly in the construction sector. Smaller contractors, such as electrical, plumbing and fit-out businesses, often blame the bigger companies that hire them for wages being late.
The authorities have urged employees to report their companies at the labour ministry or Tawafuq service centres — there are 15 in Abu Dhabi.
UAE currency: the story behind the money in your pockets
The specs
Engine: 2-litre or 3-litre 4Motion all-wheel-drive Power: 250Nm (2-litre); 340 (3-litre) Torque: 450Nm Transmission: 8-speed automatic Starting price: From Dh212,000 On sale: Now
UK-EU trade at a glance
EU fishing vessels guaranteed access to UK waters for 12 years
Co-operation on security initiatives and procurement of defence products
Youth experience scheme to work, study or volunteer in UK and EU countries
Smoother border management with use of e-gates
Cutting red tape on import and export of food
Match info
Uefa Nations League Group B:
England v Spain, Saturday, 11.45pm (UAE)
UAE currency: the story behind the money in your pockets
EA Sports FC 26
Publisher: EA Sports
Consoles: PC, PlayStation 4/5, Xbox Series X/S
Rating: 3/5
BMW M5 specs
Engine: 4.4-litre twin-turbo V-8 petrol enging with additional electric motor
Power: 727hp
Torque: 1,000Nm
Transmission: 8-speed auto
Fuel consumption: 10.6L/100km
On sale: Now
Price: From Dh650,000
FIXTURES
Monday, January 28
Iran v Japan, Hazza bin Zayed Stadium (6pm)
Tuesday, January 29
UAEv Qatar, Mohamed Bin Zayed Stadium (6pm)
Friday, February 1
Final, Zayed Sports City Stadium (6pm)
Killing of Qassem Suleimani
Killing of Qassem Suleimani
Zayed Sustainability Prize
WITHIN%20SAND
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