Abu Dhabi's Big Ticket will pause operations with immediate effect. Supplied
Abu Dhabi's Big Ticket will pause operations with immediate effect. Supplied
Abu Dhabi's Big Ticket will pause operations with immediate effect. Supplied
Abu Dhabi's Big Ticket will pause operations with immediate effect. Supplied

Abu Dhabi's Big Ticket prize draw 'pauses operations'


  • English
  • Arabic

Abu Dhabi's Big Ticket prize draw has confirmed it will “temporarily pause operations” with immediate effect in order to comply with the UAE's gaming regulations.

The move – which was confirmed on the company's website and social media channels overnight – comes after fellow operators Mahzooz and Emirates Draw halted services from January.

“In accordance with regulatory gaming requirements, Big Ticket will be temporarily pausing operations starting April 1,” the company said.

“Rest assured, all previously won prizes are securely protected and guaranteed.”

In a further notice, Big Ticket said its April 3 draw would go ahead as scheduled, with “all of its prizes” to be given away to meet gaming regulation requirements.

Both Mahzooz and Emirates Draw had said they were temporarily suspending activities in statements issued at the end of December in order to adhere to gaming laws.

“The pause is a result of an industrywide mandate consistent with the regulators’ new role to create a well-regulated gaming environment in the United Arab Emirates,” Mahzooz said at the time.

Emirates Draw said at the time that participation and new account registration were suspended only for players from within the UAE.

Dubai Duty Free continues to promote upcoming prize draws on its website.

The National has contacted Dubai Duty Free for comment.

Big Ticket operators had said they would continue to run as normal in January, but will now put prize draws on hold.

The Big Ticket was established in 1992 and has created a host of new millionaires over the years.

Players were able to purchase tickets online or at Big Ticket counters at Abu Dhabi and Al Ain International Airport.

In September, the General Commercial Gaming Regulatory Authority was established in the UAE.

There is no set date for when the raffles will begin operating again.

Article No 355 of UAE law considers all forms of gambling a criminal offence. Punishments could result in imprisonment, fines, or both.

Some exceptions to prize draw laws in the UAE have meant that some companies authorised under the Ministry of Economy have been permitted to conduct raffles.

Prize draw companies in the UAE have applied to become the country's sole operator, senior figures from the firms confirmed.

Both Mahzooz and Emirates Draw have registered their intent to run the national UAE prize draw, with one licence up for grabs.

Big Ticket's lucky winners - in pictures

The President's Cake

Director: Hasan Hadi

Starring: Baneen Ahmad Nayyef, Waheed Thabet Khreibat, Sajad Mohamad Qasem 

Rating: 4/5

Timeline

2012-2015

The company offers payments/bribes to win key contracts in the Middle East

May 2017

The UK SFO officially opens investigation into Petrofac’s use of agents, corruption, and potential bribery to secure contracts

September 2021

Petrofac pleads guilty to seven counts of failing to prevent bribery under the UK Bribery Act

October 2021

Court fines Petrofac £77 million for bribery. Former executive receives a two-year suspended sentence 

December 2024

Petrofac enters into comprehensive restructuring to strengthen the financial position of the group

May 2025

The High Court of England and Wales approves the company’s restructuring plan

July 2025

The Court of Appeal issues a judgment challenging parts of the restructuring plan

August 2025

Petrofac issues a business update to execute the restructuring and confirms it will appeal the Court of Appeal decision

October 2025

Petrofac loses a major TenneT offshore wind contract worth €13 billion. Holding company files for administration in the UK. Petrofac delisted from the London Stock Exchange

November 2025

180 Petrofac employees laid off in the UAE

Sunday's fixtures
  • Bournemouth v Southampton, 5.30pm
  • Manchester City v West Ham United, 8pm
In-demand jobs and monthly salaries
  • Technology expert in robotics and automation: Dh20,000 to Dh40,000 
  • Energy engineer: Dh25,000 to Dh30,000 
  • Production engineer: Dh30,000 to Dh40,000 
  • Data-driven supply chain management professional: Dh30,000 to Dh50,000 
  • HR leader: Dh40,000 to Dh60,000 
  • Engineering leader: Dh30,000 to Dh55,000 
  • Project manager: Dh55,000 to Dh65,000 
  • Senior reservoir engineer: Dh40,000 to Dh55,000 
  • Senior drilling engineer: Dh38,000 to Dh46,000 
  • Senior process engineer: Dh28,000 to Dh38,000 
  • Senior maintenance engineer: Dh22,000 to Dh34,000 
  • Field engineer: Dh6,500 to Dh7,500
  • Field supervisor: Dh9,000 to Dh12,000
  • Field operator: Dh5,000 to Dh7,000
Wicked: For Good

Director: Jon M Chu

Starring: Ariana Grande, Cynthia Erivo, Jonathan Bailey, Jeff Goldblum, Michelle Yeoh, Ethan Slater

Rating: 4/5

Updated: April 01, 2024, 5:50 AM