Ruchika Tandon, a neurosurgeon, is one of thousands of Indians who fell prey to a 'digital arrest' scam last year. Photo: Ruchika Tandon
Ruchika Tandon, a neurosurgeon, is one of thousands of Indians who fell prey to a 'digital arrest' scam last year. Photo: Ruchika Tandon
Ruchika Tandon, a neurosurgeon, is one of thousands of Indians who fell prey to a 'digital arrest' scam last year. Photo: Ruchika Tandon
Ruchika Tandon, a neurosurgeon, is one of thousands of Indians who fell prey to a 'digital arrest' scam last year. Photo: Ruchika Tandon

'Digital arrest': The scam defrauding Indians of thousands of dollars


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Ruchika Tandon, a neurosurgeon at one of India’s top hospitals, was preparing to go to work in August last year when she received the first of a series of almost constant phone calls over the next eight days that left her traumatised and robbed of her life savings.

Dr Tandon, 44, is one of thousands of Indians who fell prey last year to a type of scam known as “digital arrest”. The scammers pose as police officers, investigators and judges in audio and video calls and threaten their victims with arrest for serious crimes such as money laundering, or drug or human trafficking.

In her case, the first call was from a person posing as an officer at India’s telecoms regulator who told her there were more than two dozen complaints against her number related to money laundering and human trafficking.

“They said they would put me in digital custody for investigation. The next day, they held an online court hearing. I saw a photograph of the CJI [Chief Justice of India]. I was not in a state of mind to question anything,” she told The National.

“I panicked and told them it cannot be true. There were 4-5 people. They accused me of money laundering and threatened me with 25 years in prison if found guilty. They also threatened me to not tell anyone about the phone call or else they will put me behind bars immediately.”

The scammers ordered the doctor to take leave from work while they engaged her in almost non-stop audio and video calls for almost eight days. The calls would continue from the time she awoke until she went to sleep.

The constant calls meant that the scammers were able to keep track of her movements, including when she drove to the banks to arrange the transfer of money to them. At one point they even spoke to the doctor's 70-year-old mother, who lives with her, to warn her not to discuss what was happening with anyone.

“For a week, I was on constant calls with them. They asked me to surrender all the money to the government bank account for verification, which they would return after a week. I withdrew my savings, my mother’s pension and my grandfather’s savings. They looked real,” said Dr Tandon.

In total, she paid nearly 25 million rupees ($287,000) to the scammers.

Dr Tandon said she only realised that she had been scammed after returning to work, when she looked up “digital arrests” on the internet. She complained to the cybercrime unit of the Uttar Pradesh state police, who told her they would investigate but that it would take time as they already had many similar cases.

Laboratory of cyber crime

According to Indian government data, thousands of Indians were victims of such scams and lost about 1.2 billion rupees last year. More than 40 per cent of the scams were traced back to Myanmar, Cambodia and Laos.

The victims include a prominent industrialist, S P Oswal, who was swindled out of $830,000 after being summoned to a fake online Supreme Court hearing, and Shivankita Dixit, while former Miss India, was duped for $1,100 using allegations of human and drug trafficking.

The tables were turned in one instance in November, when a scammer posing as a policeman called an intended victim who turned out to be a member of the police cyber crime unit in the southern state of Kerala. Authorities released a video of the call, which went viral on social media. It is not clear whether they managed to trace the caller.

The number of “digital arrest” scams prompted Prime Minister Narendra Modi to raise the issue in his monthly radio address in October, saying Indians had emptied their bank accounts “out of sheer fear”.

“You should be aware that no investigative agency ever inquires like this through a phone or video call,” Mr Modi said.

Pavan Duggal, a leading Indian expert on cyber law, said India is a laboratory for scammers because of the lack of digital literacy among the masses and the ease of making online transactions.

“With 140 crore [1.4 billion] people, India is becoming a living laboratory for cyber crime, a cottage industry,” Mr Duggal told The National.

India has encouraged its citizens to use digital payments, particularly after the Covid pandemic, to achieve its goal of a cashless economy, despite concerns about data security.

The scammers often access information about prospective victims by purchasing databases, data breaches, social media harvesting and even fake surveys.

“The sudden spurt is because people have lowered their guard and joined the digital bandwagon but are not paying the kind of attention to cyber security required. Consequently, whatever segment of society, people are becoming a victim of cyber crime,” Mr Duggal said.

Investigating officials have said that the fraudsters launder the illicit gains through sophisticated financial channels involving banks, cryptocurrency and cash withdrawals across various countries.

Preying on fears

While scammers have been using phone calls, text messages and emails for years, experts say the rise in “digital arrest” scams is alarming because of the use of fear to intimidate victims.

“It is difficult to find a single household not targeted by digital crime. The 150 years of banditry and dacoity is nothing in comparison to the turnover of digital arrests,” said Vikram Singh, a former chief of police in Uttar Pradesh state.

Mr Singh said the scams were based on a widespread fear of the police and legal procedures in India, and the prevalence of corrupt practices such as bribery to dodge the law.

“This fear is exploited by digital crooks,” he said. Dr Tandon backed his assertion. “People think I was a fool but I was scared of harassment,” she said. “I am a government employee and did not want to lose my job or others to know about this investigation.”

Tips to stay safe during hot weather
  • Stay hydrated: Drink plenty of fluids, especially water. Avoid alcohol and caffeine, which can increase dehydration.
  • Seek cool environments: Use air conditioning, fans, or visit community spaces with climate control.
  • Limit outdoor activities: Avoid strenuous activity during peak heat. If outside, seek shade and wear a wide-brimmed hat.
  • Dress appropriately: Wear lightweight, loose and light-coloured clothing to facilitate heat loss.
  • Check on vulnerable people: Regularly check in on elderly neighbours, young children and those with health conditions.
  • Home adaptations: Use blinds or curtains to block sunlight, avoid using ovens or stoves, and ventilate living spaces during cooler hours.
  • Recognise heat illness: Learn the signs of heat exhaustion and heat stroke (dizziness, confusion, rapid pulse, nausea), and seek medical attention if symptoms occur.
Our legal columnist

Name: Yousef Al Bahar

Advocate at Al Bahar & Associate Advocates and Legal Consultants, established in 1994

Marital status: Single

Education: Mr Al Bahar was born in 1979 and graduated in 2008 from the Judicial Institute. He took after his father, who was one of the first Emirati lawyers

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Community Shield info

Where, when and at what time Wembley Stadium in London on Sunday at 5pm (UAE time)

Arsenal line up (3-4-2-1) Petr Cech; Rob Holding, Per Mertesacker, Nacho Monreal; Hector Bellerin, Mohamed Elneny, Granit Xhaka, Alex Oxlade-Chamberlain; Alex Iwobi, Danny Welbeck; Alexandre Lacazette

Arsenal manager Arsene Wenger

Chelsea line up (3-4-2-1) Thibaut Courtois; Cesar Azpilicueta, David Luiz, Gary Cahill; Victor Moses, Cesc Fabregas, N'Golo Kante, Marcos Alonso; Willian, Pedro; Michy Batshuayi

Chelsea manager Antonio Conte

Referee Bobby Madley

RESULTS

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Winner: Quartier Francois, Fernando Jara, Ali Rashid Al Raihe.

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6.55pm: Al Maktoum Challenge Round 3 Group 1 | $600,000 | (D) | 2,000m
7.30pm: Jebel Hatta Group 1 | $400,000 | (T) | 1,800m

Three-day coronation

Royal purification

The entire coronation ceremony extends over three days from May 4-6, but Saturday is the one to watch. At the time of 10:09am the royal purification ceremony begins. Wearing a white robe, the king will enter a pavilion at the Grand Palace, where he will be doused in sacred water from five rivers and four ponds in Thailand. In the distant past water was collected from specific rivers in India, reflecting the influential blend of Hindu and Buddhist cosmology on the coronation. Hindu Brahmins and the country's most senior Buddhist monks will be present. Coronation practices can be traced back thousands of years to ancient India.

The crown

Not long after royal purification rites, the king proceeds to the Baisal Daksin Throne Hall where he receives sacred water from eight directions. Symbolically that means he has received legitimacy from all directions of the kingdom. He ascends the Bhadrapitha Throne, where in regal robes he sits under a Nine-Tiered Umbrella of State. Brahmins will hand the monarch the royal regalia, including a wooden sceptre inlaid with gold, a precious stone-encrusted sword believed to have been found in a lake in northern Cambodia, slippers, and a whisk made from yak's hair.

The Great Crown of Victory is the centrepiece. Tiered, gold and weighing 7.3 kilograms, it has a diamond from India at the top. Vajiralongkorn will personally place the crown on his own head and then issues his first royal command.

The audience

On Saturday afternoon, the newly-crowned king is set to grant a "grand audience" to members of the royal family, the privy council, the cabinet and senior officials. Two hours later the king will visit the Temple of the Emerald Buddha, the most sacred space in Thailand, which on normal days is thronged with tourists. He then symbolically moves into the Royal Residence.

The procession

The main element of Sunday's ceremonies, streets across Bangkok's historic heart have been blocked off in preparation for this moment. The king will sit on a royal palanquin carried by soldiers dressed in colourful traditional garb. A 21-gun salute will start the procession. Some 200,000 people are expected to line the seven-kilometre route around the city.

Meet the people

On the last day of the ceremony Rama X will appear on the balcony of Suddhaisavarya Prasad Hall in the Grand Palace at 4:30pm "to receive the good wishes of the people". An hour later, diplomats will be given an audience at the Grand Palace. This is the only time during the ceremony that representatives of foreign governments will greet the king.

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Farasan Boat: 128km Away from Anchorage

Director: Mowaffaq Alobaid 

Stars: Abdulaziz Almadhi, Mohammed Al Akkasi, Ali Al Suhaibani

Rating: 4/5

F1 The Movie

Starring: Brad Pitt, Damson Idris, Kerry Condon, Javier Bardem

Director: Joseph Kosinski

Rating: 4/5

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The specs
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The biog

Hobbies: Salsa dancing “It's in my blood” and listening to music in different languages

Favourite place to travel to: “Thailand, as it's gorgeous, food is delicious, their massages are to die for!”  

Favourite food: “I'm a vegetarian, so I can't get enough of salad.”

Favourite film:  “I love watching documentaries, and am fascinated by nature, animals, human anatomy. I love watching to learn!”

Best spot in the UAE: “I fell in love with Fujairah and anywhere outside the big cities, where I can get some peace and get a break from the busy lifestyle”

Tearful appearance

Chancellor Rachel Reeves set markets on edge as she appeared visibly distraught in parliament on Wednesday. 

Legislative setbacks for the government have blown a new hole in the budgetary calculations at a time when the deficit is stubbornly large and the economy is struggling to grow. 

She appeared with Keir Starmer on Thursday and the pair embraced, but he had failed to give her his backing as she cried a day earlier.

A spokesman said her upset demeanour was due to a personal matter.

Anghami
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Co-founders: Elie Habib, Eddy Maroun
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Sector: Entertainment
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Employment lawyer Meriel Schindler of Withers Worldwide shares her tips on achieving equal pay
 
Do your homework
Make sure that you are being offered a fair salary. There is lots of industry data available, and you can always talk to people who have come out of the organisation. Where I see people coming a cropper is where they haven’t done their homework.
 
Don’t be afraid to negotiate

It’s quite standard to negotiate if you think an offer is on the low side. The job is unlikely to be withdrawn if you ask for money, and if that did happen I’d question whether you want to work for an employer who is so hypersensitive.
 
Know your worth
Women tend to be a bit more reticent to talk about their achievements. In my experience they need to have more confidence in their own abilities – men will big up what they’ve done to get a pay rise, and to compete women need to turn up the volume.
 
Work together
If you suspect men in your organisation are being paid more, look your boss in the eye and say, “I want you to assure me that I’m paid equivalent to my peers”. If you’re not getting a straight answer, talk to your peer group and consider taking direct action to fix inequality.

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Conflict, drought, famine

Estimates of the number of deaths caused by the famine range from 400,000 to 1 million, according to a document prepared for the UK House of Lords in 2024.
It has been claimed that the policies of the Ethiopian government, which took control after deposing Emperor Haile Selassie in a military-led revolution in 1974, contributed to the scale of the famine.
Dr Miriam Bradley, senior lecturer in humanitarian studies at the University of Manchester, has argued that, by the early 1980s, “several government policies combined to cause, rather than prevent, a famine which lasted from 1983 to 1985. Mengistu’s government imposed Stalinist-model agricultural policies involving forced collectivisation and villagisation [relocation of communities into planned villages].
The West became aware of the catastrophe through a series of BBC News reports by journalist Michael Buerk in October 1984 describing a “biblical famine” and containing graphic images of thousands of people, including children, facing starvation.

Band Aid

Bob Geldof, singer with the Irish rock group The Boomtown Rats, formed Band Aid in response to the horrific images shown in the news broadcasts.
With Midge Ure of the band Ultravox, he wrote the hit charity single Do They Know it’s Christmas in December 1984, featuring a string of high-profile musicians.
Following the single’s success, the idea to stage a rock concert evolved.
Live Aid was a series of simultaneous concerts that took place at Wembley Stadium in London, John F Kennedy Stadium in Philadelphia, the US, and at various other venues across the world.
The combined event was broadcast to an estimated worldwide audience of 1.5 billion.

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Power: 460hp @ 7,000rpm
Torque: 569Nm @ 4,600rpm​​​​​​​
​​​​​​​Fuel economy, combined: 10.3L / 100km

BIGGEST CYBER SECURITY INCIDENTS IN RECENT TIMES

SolarWinds supply chain attack: Came to light in December 2020 but had taken root for several months, compromising major tech companies, governments and its entities

Microsoft Exchange server exploitation: March 2021; attackers used a vulnerability to steal emails

Kaseya attack: July 2021; ransomware hit perpetrated REvil, resulting in severe downtime for more than 1,000 companies

Log4j breach: December 2021; attackers exploited the Java-written code to inflitrate businesses and governments

The Details

Kabir Singh

Produced by: Cinestaan Studios, T-Series

Directed by: Sandeep Reddy Vanga

Starring: Shahid Kapoor, Kiara Advani, Suresh Oberoi, Soham Majumdar, Arjun Pahwa

Rating: 2.5/5 

Updated: February 07, 2025, 6:00 PM`