Facebook, Messenger and Instagram apps all suffered outages for many hours on Wednesday, which were reported across the globe. AP
Facebook, Messenger and Instagram apps all suffered outages for many hours on Wednesday, which were reported across the globe. AP
Facebook, Messenger and Instagram apps all suffered outages for many hours on Wednesday, which were reported across the globe. AP
Facebook, Messenger and Instagram apps all suffered outages for many hours on Wednesday, which were reported across the globe. AP

Why did Facebook, Instagram and Gmail all go down on the same day?


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On Wednesday night, Facebook had its worst outage in history, with most of the social media platform's features unavailable across the world, and in the UAE, for many hours.

In fact, the whole family of Facebook-owned apps had issues: many of Instagram's features were down, and WhatsApp was widely reported to be very slow, with messages taking minutes, rather than milliseconds, to send.

People using the Facebook app were able to open the platform and see content, but not load fresh content or post comments or updates; while Instagram profiles wouldn't load, and feeds wouldn't refresh.

It all appears to be back up and running now, although Facebook hasn't yet announced the issue is over.

Why was it down?

Well, Facebook had to turn to its Twitter account to post about the outage, and denied the issue was due to a "DDoS attack". A denial-of-service attack is a cyber attack in which the aim is to disrupt the service of a machine or network, and is usually achieved by flooding the service with extremely high volumes of traffic.

But the social media giant didn't clarify what actually did happen: we will update you when they do.

Many people got a notification that Facebook was down for "required maintenance" when they tried to log in. But the message from Facebook also said "you should be able to get back on within a few minutes", which was not the case for many users.

At a Facebook talk at Texas's South by Southwest conference on Wednesday, Facebook's head of video products cracked a joke when his presentation's audio failed: "Today is the technical difficulties day for Facebook, I guess," said Paresh Rajwat.

The BBC reported that this was Facebook's largest outage ever, with the last disruption of this magnitude in 2008 when the site had only 150 million users. It now has 2.3 billion monthly users.

Gmail and Google Drive also hit with outage

In what is either a coincidence or a sign of something much wider, Gmail and Google Drive were also reported down, with an hours-long outage.

These timelines from Downdetector.com (a website that monitors services that have outages) show that Gmail's outage was over a much longer period, but was less widespread, and that both Facebook and Gmail were down during the same time period:

Gmail outage timeline from Downdetector.com
Gmail outage timeline from Downdetector.com
Facebook outage timeline from Downdetector.com
Facebook outage timeline from Downdetector.com

What did people do? Take to Twitter

So, what did people do with their forced social media break? Naturally, many turned to Twitter to complain, joke and employ memes.

We'll leave you with some of the best doing the rounds:

Key developments

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Paatal Lok season two

Directors: Avinash Arun, Prosit Roy 

Stars: Jaideep Ahlawat, Ishwak Singh, Lc Sekhose, Merenla Imsong

Rating: 4.5/5

PROFILE OF INVYGO

Started: 2018

Founders: Eslam Hussein and Pulkit Ganjoo

Based: Dubai

Sector: Transport

Size: 9 employees

Investment: $1,275,000

Investors: Class 5 Global, Equitrust, Gulf Islamic Investments, Kairos K50 and William Zeqiri

The specs

Engine: 6.2-litre supercharged V8

Power: 712hp at 6,100rpm

Torque: 881Nm at 4,800rpm

Transmission: 8-speed auto

Fuel consumption: 19.6 l/100km

Price: Dh380,000

On sale: now 

The specs

Engine: 4.0-litre V8 twin-turbocharged and three electric motors

Power: Combined output 920hp

Torque: 730Nm at 4,000-7,000rpm

Transmission: 8-speed dual-clutch automatic

Fuel consumption: 11.2L/100km

On sale: Now, deliveries expected later in 2025

Price: expected to start at Dh1,432,000

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Key facilities
  • Olympic-size swimming pool with a split bulkhead for multi-use configurations, including water polo and 50m/25m training lanes
  • Premier League-standard football pitch
  • 400m Olympic running track
  • NBA-spec basketball court with auditorium
  • 600-seat auditorium
  • Spaces for historical and cultural exploration
  • An elevated football field that doubles as a helipad
  • Specialist robotics and science laboratories
  • AR and VR-enabled learning centres
  • Disruption Lab and Research Centre for developing entrepreneurial skills
Where to donate in the UAE

The Emirates Charity Portal

You can donate to several registered charities through a “donation catalogue”. The use of the donation is quite specific, such as buying a fan for a poor family in Niger for Dh130.

The General Authority of Islamic Affairs & Endowments

The site has an e-donation service accepting debit card, credit card or e-Dirham, an electronic payment tool developed by the Ministry of Finance and First Abu Dhabi Bank.

Al Noor Special Needs Centre

You can donate online or order Smiles n’ Stuff products handcrafted by Al Noor students. The centre publishes a wish list of extras needed, starting at Dh500.

Beit Al Khair Society

Beit Al Khair Society has the motto “From – and to – the UAE,” with donations going towards the neediest in the country. Its website has a list of physical donation sites, but people can also contribute money by SMS, bank transfer and through the hotline 800-22554.

Dar Al Ber Society

Dar Al Ber Society, which has charity projects in 39 countries, accept cash payments, money transfers or SMS donations. Its donation hotline is 800-79.

Dubai Cares

Dubai Cares provides several options for individuals and companies to donate, including online, through banks, at retail outlets, via phone and by purchasing Dubai Cares branded merchandise. It is currently running a campaign called Bookings 2030, which allows people to help change the future of six underprivileged children and young people.

Emirates Airline Foundation

Those who travel on Emirates have undoubtedly seen the little donation envelopes in the seat pockets. But the foundation also accepts donations online and in the form of Skywards Miles. Donated miles are used to sponsor travel for doctors, surgeons, engineers and other professionals volunteering on humanitarian missions around the world.

Emirates Red Crescent

On the Emirates Red Crescent website you can choose between 35 different purposes for your donation, such as providing food for fasters, supporting debtors and contributing to a refugee women fund. It also has a list of bank accounts for each donation type.

Gulf for Good

Gulf for Good raises funds for partner charity projects through challenges, like climbing Kilimanjaro and cycling through Thailand. This year’s projects are in partnership with Street Child Nepal, Larchfield Kids, the Foundation for African Empowerment and SOS Children's Villages. Since 2001, the organisation has raised more than $3.5 million (Dh12.8m) in support of over 50 children’s charities.

Noor Dubai Foundation

Sheikh Mohammed bin Rashid Al Maktoum launched the Noor Dubai Foundation a decade ago with the aim of eliminating all forms of preventable blindness globally. You can donate Dh50 to support mobile eye camps by texting the word “Noor” to 4565 (Etisalat) or 4849 (du).

ESSENTIALS

The flights

Emirates flies from Dubai to Phnom Penh via Yangon from Dh2,700 return including taxes. Cambodia Bayon Airlines and Cambodia Angkor Air offer return flights from Phnom Penh to Siem Reap from Dh250 return including taxes. The flight takes about 45 minutes.

The hotels

Rooms at the Raffles Le Royal in Phnom Penh cost from $225 (Dh826) per night including taxes. Rooms at the Grand Hotel d'Angkor cost from $261 (Dh960) per night including taxes.

The tours

A cyclo architecture tour of Phnom Penh costs from $20 (Dh75) per person for about three hours, with Khmer Architecture Tours. Tailor-made tours of all of Cambodia, or sites like Angkor alone, can be arranged by About Asia Travel. Emirates Holidays also offers packages. 

MISSION: IMPOSSIBLE – FINAL RECKONING

Director: Christopher McQuarrie

Starring: Tom Cruise, Hayley Atwell, Simon Pegg

Rating: 4/5

COMPANY PROFILE

Name: Lamsa

Founder: Badr Ward

Launched: 2014

Employees: 60

Based: Abu Dhabi

Sector: EdTech

Funding to date: $15 million

Stats at a glance:

Cost: 1.05 billion pounds (Dh 4.8 billion)

Number in service: 6

Complement 191 (space for up to 285)

Top speed: over 32 knots

Range: Over 7,000 nautical miles

Length 152.4 m

Displacement: 8,700 tonnes

Beam:   21.2 m

Draught: 7.4 m

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Benefits of first-time home buyers' scheme
  • Priority access to new homes from participating developers
  • Discounts on sales price of off-plan units
  • Flexible payment plans from developers
  • Mortgages with better interest rates, faster approval times and reduced fees
  • DLD registration fee can be paid through banks or credit cards at zero interest rates