Taxi drivers in Dubai often enquire into a passenger's personal life. Pawan Singh / The National
Taxi drivers in Dubai often enquire into a passenger's personal life. Pawan Singh / The National
Taxi drivers in Dubai often enquire into a passenger's personal life. Pawan Singh / The National
Taxi drivers in Dubai often enquire into a passenger's personal life. Pawan Singh / The National

Talk of the town: Learning to accept the UAE’s culture of candid chat


Emma Day
  • English
  • Arabic

I have a medically diagnosed fat neck. It is not an issue that plagues or will plague me health-wise. It is only a concern that will trouble my vanity – oh, and my doctor.

I went to see a GP not long after I first arrived in Dubai in 2016, after developing a little patch of eczema at my nape, a condition I’d never experienced before.

“So, you’re here about your neck,” said the doctor, as I settled in his chair.

“Yes,” I replied, sweeping aside my hair to show him.

“No, your neck,” he emphasised, using his hands to signal just how much its girth perturbed him.

Now, I am under no illusion about my appearance; I do not have a swan-like, graceful, ballerina neck. I am from a family of women who veer towards the jowled, and I made my peace with that years ago.

However, on being told I should immediately go for an ultrasound, I began to wonder, even hope, that this was just a temporary condition; that a month of pills would give me the shoulder-up silhouette of Gwyneth Paltrow.

Then the fear set in – was it something worse? The hypochondriac in me Googled every illness a swollen neck could be a symptom of: Cushing’s syndrome, thyroid goiters, Madelung’s disease.

The doctor, who later told me he was from Russia, had also expressed displeasure at my mottled skin.

"How long has it looked like that?" he sneered, holding my wrist at arm's length. My reply: "All my life."

“I don’t like it,” he retorted. Neither do I, but my Welsh genetics seem to overpower even the strongest faux tan.

The wait for the requested ultrasound and blood test was an unsettled, drawn-out week. When the call came, my clammy palms picked up the phone, my heart staccatoing.

The results? There was absolutely nothing wrong with me, apart from a now much-depleted sense of self-esteem.

Alas, this seems to be just one example of a particular nuance of life in the UAE, a country laced with straight-talkers. And it comes as little surprise. After all, it’s a land that’s home to a fusion of hundreds of cultures.

Those who’ve been raised to speak their mind, without filter, walk among those from nations such as mine, where an engrained politeness has reigned longer than Queen Elizabeth II. Only people in the UK will blurt out a series of embarrassed apologies when you bump into them.

Here, however, you will run into strangers on an almost daily basis who won’t hesitate to point out your flaws.

The fact that I am 32 and still without child has drawn shock, awe and advice to not leave it too late from at least 20 taxi drivers in Dubai. The reality that I am an only child has elicited tuts, and the declaration that my mother was selfish to have a small family, from at least three.

The latter I took particular offence to at the time. What if she had suffered miscarriages? What if illness had rendered her unable to have more children? What if she struggled with infertility?

A woman’s ability to bear a child is an incredibly personal, sensitive topic that, to me, shouldn’t necessarily form the basis of in-transit small talk.

Beauty therapists can, at times, make unsolicited suggestions about a client's treatment. Unsplash
Beauty therapists can, at times, make unsolicited suggestions about a client's treatment. Unsplash

And I am certainly not the only person I've spoken to here who has been the target of some keen upselling by a beauty therapist (no, I don't want my apparently hirsute top lip waxed, thank you very much).

Yet, the beauty of moving to a place like the UAE, a melting pot of opinions and approaches, is that it’s forced me to readjust my approach.

This is the Year of Tolerance, after all, and learning to accept and appreciate a cultural difference in (brutal or otherwise) honesty has helped me to develop a slightly thicker skin, a bonus at work and in general life.

I was raised in an environment that believes white lies can be an act of kindness – but the old adage, that honesty is the best policy, also exists for a reason. In the UK, you can go about a full day’s work with no one telling you about the bit of food stuck in your teeth. Here, you won’t go longer than 60 seconds.

While the issue of when straight-talking veers into malice can be subjective, I’ve yet to experience a situation in the UAE where an unsolicited comment truly feels mean-spirited.

Through taxi drivers inquiring into my personal life, I've often learnt much in return; what the UAE looked like when they arrived years ago, new towns in countries I've yet to visit, what their favourite dish is back home, the shared hardships of making a life away from your family.

Now, I wouldn’t trade those little moments of connection that you rarely find in London, where Underground passengers avoid eye contact at all costs, like a social game of chicken.

One of the greatest – and, admittedly, hardest – lessons I've learnt in my three years in the UAE is to see such inquiry not as an insult, but a sign of well-intentioned interest.

Oh, and to invest in enough turtlenecks to hide my fat neck.

Tax authority targets shisha levy evasion

The Federal Tax Authority will track shisha imports with electronic markers to protect customers and ensure levies have been paid.

Khalid Ali Al Bustani, director of the tax authority, on Sunday said the move is to "prevent tax evasion and support the authority’s tax collection efforts".

The scheme’s first phase, which came into effect on 1st January, 2019, covers all types of imported and domestically produced and distributed cigarettes. As of May 1, importing any type of cigarettes without the digital marks will be prohibited.

He said the latest phase will see imported and locally produced shisha tobacco tracked by the final quarter of this year.

"The FTA also maintains ongoing communication with concerned companies, to help them adapt their systems to meet our requirements and coordinate between all parties involved," he said.

As with cigarettes, shisha was hit with a 100 per cent tax in October 2017, though manufacturers and cafes absorbed some of the costs to prevent prices doubling.

Profile of Tamatem

Date started: March 2013

Founder: Hussam Hammo

Based: Amman, Jordan

Employees: 55

Funding: $6m

Funders: Wamda Capital, Modern Electronics (part of Al Falaisah Group) and North Base Media

Red flags
  • Promises of high, fixed or 'guaranteed' returns.
  • Unregulated structured products or complex investments often used to bypass traditional safeguards.
  • Lack of clear information, vague language, no access to audited financials.
  • Overseas companies targeting investors in other jurisdictions - this can make legal recovery difficult.
  • Hard-selling tactics - creating urgency, offering 'exclusive' deals.

Courtesy: Carol Glynn, founder of Conscious Finance Coaching

BIGGEST CYBER SECURITY INCIDENTS IN RECENT TIMES

SolarWinds supply chain attack: Came to light in December 2020 but had taken root for several months, compromising major tech companies, governments and its entities

Microsoft Exchange server exploitation: March 2021; attackers used a vulnerability to steal emails

Kaseya attack: July 2021; ransomware hit perpetrated REvil, resulting in severe downtime for more than 1,000 companies

Log4j breach: December 2021; attackers exploited the Java-written code to inflitrate businesses and governments

The biog

Name: Shamsa Hassan Safar

Nationality: Emirati

Education: Degree in emergency medical services at Higher Colleges of Technology

Favourite book: Between two hearts- Arabic novels

Favourite music: Mohammed Abdu and modern Arabic songs

Favourite way to spend time off: Family visits and spending time with friends

Story%20behind%20the%20UAE%20flag
%3Cp%3EThe%20UAE%20flag%20was%20first%20unveiled%20on%20December%202%2C%201971%2C%20the%20day%20the%20UAE%20was%20formed.%C2%A0%3C%2Fp%3E%0A%3Cp%3EIt%20was%20designed%20by%20Abdullah%20Mohammed%20Al%20Maainah%2C%2019%2C%20an%20Emirati%20from%20Abu%20Dhabi.%C2%A0%3C%2Fp%3E%0A%3Cp%3EMr%20Al%20Maainah%20said%20in%20an%20interview%20with%20%3Cem%3EThe%20National%3C%2Fem%3E%20in%202011%20he%20chose%20the%20colours%20for%20local%20reasons.%C2%A0%3C%2Fp%3E%0A%3Cp%3EThe%20black%20represents%20the%20oil%20riches%20that%20transformed%20the%20UAE%2C%20green%20stands%20for%20fertility%20and%20the%20red%20and%20white%20colours%20were%20drawn%20from%20those%20found%20in%20existing%20emirate%20flags.%3C%2Fp%3E%0A
While you're here
THE BIO

Born: Mukalla, Yemen, 1979

Education: UAE University, Al Ain

Family: Married with two daughters: Asayel, 7, and Sara, 6

Favourite piece of music: Horse Dance by Naseer Shamma

Favourite book: Science and geology

Favourite place to travel to: Washington DC

Best advice you’ve ever been given: If you have a dream, you have to believe it, then you will see it.

The major Hashd factions linked to Iran:

Badr Organisation: Seen as the most militarily capable faction in the Hashd. Iraqi Shiite exiles opposed to Saddam Hussein set up the group in Tehran in the early 1980s as the Badr Corps under the supervision of the Iran Revolutionary Guards Corps (IRGC). The militia exalts Iran’s Supreme Leader Ali Khamenei but intermittently cooperated with the US military.

Saraya Al Salam (Peace Brigade): Comprised of former members of the officially defunct Mahdi Army, a militia that was commanded by Iraqi cleric Moqtada Al Sadr and fought US and Iraqi government and other forces between 2004 and 2008. As part of a political overhaul aimed as casting Mr Al Sadr as a more nationalist and less sectarian figure, the cleric formed Saraya Al Salam in 2014. The group’s relations with Iran has been volatile.

Kataeb Hezbollah: The group, which is fighting on behalf of the Bashar Al Assad government in Syria, traces its origins to attacks on US forces in Iraq in 2004 and adopts a tough stance against Washington, calling the United States “the enemy of humanity”.

Asaeb Ahl Al Haq: An offshoot of the Mahdi Army active in Syria. Asaeb Ahl Al Haq’s leader Qais al Khazali was a student of Mr Al Moqtada’s late father Mohammed Sadeq Al Sadr, a prominent Shiite cleric who was killed during Saddam Hussein’s rule.

Harakat Hezbollah Al Nujaba: Formed in 2013 to fight alongside Mr Al Assad’s loyalists in Syria before joining the Hashd. The group is seen as among the most ideological and sectarian-driven Hashd militias in Syria and is the major recruiter of foreign fighters to Syria.

Saraya Al Khorasani:  The ICRG formed Saraya Al Khorasani in the mid-1990s and the group is seen as the most ideologically attached to Iran among Tehran’s satellites in Iraq.

(Source: The Wilson Centre, the International Centre for the Study of Radicalisation)

Mobile phone packages comparison
MATCH INFO

Inter Milan 2 (Vecino 65', Barella 83')

Verona 1 (Verre 19' pen)

The%C2%A0specs%20
%3Cp%3E%3Cstrong%3EEngine%3A%3C%2Fstrong%3E%20Dual%20synchronous%20electric%20motors%20%20%0D%3Cbr%3E%3Cstrong%3EPower%3A%20%3C%2Fstrong%3E646hp%0D%3Cbr%3E%3Cstrong%3ETorque%3A%20%3C%2Fstrong%3E830Nm%0D%3Cbr%3E%3Cstrong%3ETransmission%3A%20%3C%2Fstrong%3ETwo-speed%20auto%20(rear%20axle)%3B%20single-speed%20auto%20(front)%20%0D%3Cbr%3E%3Cstrong%3EPrice%3A%20%3C%2Fstrong%3EFrom%20Dh552%2C311%3B%20Dh660%2C408%20(as%20tested)%0D%3Cbr%3E%3Cstrong%3EOn%20sale%3A%20%3C%2Fstrong%3Enow%3C%2Fp%3E%0A
The National in Davos

We are bringing you the inside story from the World Economic Forum's Annual Meeting in Davos, a gathering of hundreds of world leaders, top executives and billionaires.

UAE currency: the story behind the money in your pockets
Places to go for free coffee
  • Cherish Cafe Dubai, Dubai Investment Park, are giving away free coffees all day. 
  • La Terrace, Four Points by Sheraton Bur Dubai, are serving their first 50 guests one coffee and four bite-sized cakes
  • Wild & The Moon will be giving away a free espresso with every purchase on International Coffee Day
  • Orange Wheels welcome parents are to sit, relax and enjoy goodies at ‘Café O’ along with a free coffee
The specs
Engine: Long-range single or dual motor with 200kW or 400kW battery
Power: 268bhp / 536bhp
Torque: 343Nm / 686Nm
Transmission: Single-speed automatic
Max touring range: 620km / 590km
Price: From Dh250,000 (estimated)
On sale: Later this year
Key facilities
  • Olympic-size swimming pool with a split bulkhead for multi-use configurations, including water polo and 50m/25m training lanes
  • Premier League-standard football pitch
  • 400m Olympic running track
  • NBA-spec basketball court with auditorium
  • 600-seat auditorium
  • Spaces for historical and cultural exploration
  • An elevated football field that doubles as a helipad
  • Specialist robotics and science laboratories
  • AR and VR-enabled learning centres
  • Disruption Lab and Research Centre for developing entrepreneurial skills
The specs

Engine: 6.2-litre V8

Transmission: seven-speed auto

Power: 420 bhp

Torque: 624Nm

Price: from Dh293,200

On sale: now

'The Batman'

Stars:Robert Pattinson

Director:Matt Reeves

Rating: 5/5

The specs: 2018 Nissan Altima


Price, base / as tested: Dh78,000 / Dh97,650

Engine: 2.5-litre in-line four-cylinder

Power: 182hp @ 6,000rpm

Torque: 244Nm @ 4,000rpm

Transmission: Continuously variable tranmission

Fuel consumption, combined: 7.6L / 100km

War 2

Director: Ayan Mukerji

Stars: Hrithik Roshan, NTR, Kiara Advani, Ashutosh Rana

Rating: 2/5

What are NFTs?

Are non-fungible tokens a currency, asset, or a licensing instrument? Arnab Das, global market strategist EMEA at Invesco, says they are mix of all of three.

You can buy, hold and use NFTs just like US dollars and Bitcoins. “They can appreciate in value and even produce cash flows.”

However, while money is fungible, NFTs are not. “One Bitcoin, dollar, euro or dirham is largely indistinguishable from the next. Nothing ties a dollar bill to a particular owner, for example. Nor does it tie you to to any goods, services or assets you bought with that currency. In contrast, NFTs confer specific ownership,” Mr Das says.

This makes NFTs closer to a piece of intellectual property such as a work of art or licence, as you can claim royalties or profit by exchanging it at a higher value later, Mr Das says. “They could provide a sustainable income stream.”

This income will depend on future demand and use, which makes NFTs difficult to value. “However, there is a credible use case for many forms of intellectual property, notably art, songs, videos,” Mr Das says.

Match info

Wolves 0

Arsenal 2 (Saka 43', Lacazette 85')

Man of the match: Shkodran Mustafi (Arsenal)