WhatsApp has introduced new features aimed at making group calls easier to plan and more interactive, the messaging platform said on Thursday.
Users can now schedule calls directly from the "Calls" tab by tapping the “+” button, setting a date and time, and inviting individuals or groups.
Scheduled calls appear on “Upcoming Calls”, with the option to share links and integrate them into personal calendars. Participants also receive reminders before a call begins.
During live calls, users will be able to signal they want to speak by using a new “Raise Hand” button, while real-time emoji reactions allow them to respond without interrupting.
Call link creators will also get notifications when someone joins via their link.
All calls remain end-to-end encrypted, WhatsApp said, in line with its privacy commitments.
But cybersecurity experts warn that the new features may also create risks.
“The issue with introducing call links on WhatsApp would be the risk related to phishing, as these links could be misused and faked by hacker groups,” said Mohamed Amine Belarbi, founder and chief executive of Cypherleak.com.
He noted, however, that WhatsApp’s default encryption remains “an appealing feature compared to many other platforms that either offer it as an optional setting or encrypt data only in transit".
The latest update underscores WhatsApp’s effort to expand beyond text messaging and position itself more directly against conferencing platforms such as Zoom, Microsoft Teams and Google Meet.
In recent years, the app has added larger group sizes, HD video, improved file sharing and tools for event planning.
Analysts say the changes bring WhatsApp closer to other unified communication systems, but with one key advantage — its global adoption.
Chief security advisor at BeyondTrust Morey Haber said: “No other solution has global acceptance like WhatsApp, and the latest features continue to secure its dominance in the global market.”
He added that end-to-end encryption remains central to user confidence, helping reassure people that calls are not being compromised.
In recent years, the app has added larger group sizes, HD video, improved file sharing and tools for event planning.
Availability by country
While the new tools will be made available globally, voice and video calls on WhatsApp remain restricted in some markets.
In the UAE, Saudi Arabia and Qatar, calls are blocked under telecom regulations, although messaging and media sharing continue to function.
China, North Korea and, more recently, Russia have also imposed bans or restrictions.
In these countries, users must rely on government-approved alternatives such as Botim and C’Me in the Gulf, or WeChat in China, while platforms like Zoom and Microsoft Teams are permitted in certain countries for business and education use.
However, countries such as Bahrain, Oman, Kuwait and Lebanon allow WhatsApp calling without restrictions.
Meta’s broader momentum
The update comes as WhatsApp’s parent company Meta reports strong quarterly earnings. The US tech major's revenue rose 22 per cent year on year in the second quarter to $47.5 billion, while net income jumped to $18.3 billion.
Daily active users across its family of apps grew to 3.48 billion.
With WhatsApp’s new update, Meta is signalling its intent to make the platform a stronger contender in the global communications market, even if local restrictions mean some users cannot yet take full advantage of its features.
