Expectations had once been sky-high for Sachin Dev Duggal's artificial intelligence start-up Builder.ai. Photo: Beyond.ai
Expectations had once been sky-high for Sachin Dev Duggal's artificial intelligence start-up Builder.ai. Photo: Beyond.ai
Expectations had once been sky-high for Sachin Dev Duggal's artificial intelligence start-up Builder.ai. Photo: Beyond.ai
Expectations had once been sky-high for Sachin Dev Duggal's artificial intelligence start-up Builder.ai. Photo: Beyond.ai

Former Builder.ai CEO Sachin Dev Duggal withdrawn from tech conference amid controversy


Cody Combs
  • English
  • Arabic

Sachin Dev Duggal, founder of the now-defunct artificial intelligence start-up Builder.ai, has been pulled from the speakers line-up at a technology conference in Paris.

Former employees emailed the organisers of the Raise Summit − which ended on Wednesday − with complaints over the nature of the company's demise.

In May, Mr Duggal's former company, which had offices in London and Dubai as well as workers in the US, began insolvency proceedings.

An email from RAISE tech summit organisers attempts to explain the motivations behind cancelling the appearance of Sachin Dev Duggal as a speaker.
An email from RAISE tech summit organisers attempts to explain the motivations behind cancelling the appearance of Sachin Dev Duggal as a speaker.

An email provided to The National composed by Raise organisers said Mr Duggal had been invited to speak to hopefully provide an insight into how the company's fortunes turned.

But they said they received “numerous emails", including from employees who lost their jobs, Raise said.

“However, given the security concerns and the fact that we did not have full clarity on the story, we ultimately decided not to move forward featuring him at the event.”

Early in 2025, Sachin Dev Duggal lost his chief executive title at Builder.ai, but retained the title of "chief wizard". LinkedIn
Early in 2025, Sachin Dev Duggal lost his chief executive title at Builder.ai, but retained the title of "chief wizard". LinkedIn

This is the latest in a series of incidents that have marked the fall of a company that once achieved unicorn status − receiving a valuation of more than $1 billion − and a significant investment from US technology giant Microsoft.

Some workers at the company have told The National that on legal advice, they had been told to preserve documents and other evidence that may relate to a possible criminal investigation.

Some also said they had been issued subpoenas from the US Attorney’s Office in Manhattan.

In 2024, Mr Duggal briefly spoke to The National as he appeared at an event hosted by the Dubai Multi Commodities Centre, which had just announced a new AI centre.

“With this centre, we're helping to unveil a portal to global commerce,” Mr Duggal said then, reflecting on why Builder.ai chose DMCC as an ecosystem partner.

“We didn't want to be a software company just surrounded by other software companies, we wanted to be surrounded by potential customers and peers.”

Yet ultimately, Builder.ai failed to meet revenue expectations.

The company had promised to make mobile app development as “easy as buying a pizza” through the use of heavily promoted AI technology, but it struggled to create reliable products, disappointing investors such as Microsoft and sovereign wealth funds in Qatar.

To try to stabilise the situation, Mr Duggal requested more investment funds, and an emergency loan, months before he was stripped of the chief executive title.

There have been allegations of financial irregularities, while the legitimacy of the company's AI technology has also been questioned in recent months by several news outlets.

Builder.ai and Sachin Dev Duggal were once the talk of the tech world. Photo: Builder.ai
Builder.ai and Sachin Dev Duggal were once the talk of the tech world. Photo: Builder.ai

In May, Mr Duggal posted a message on LinkedIn within a Builder.ai alumni group created on the platform.

“I don’t think the story is done yet, but irrespective, if I can be of any help to any of you as you make this transition in life please know I’m only a message away,” he posted in part. “And more importantly – if I didn’t listen, if I was short, if I was unreasonable – I’m sorry.”

On Builder.ai's main LinkedIn page, comments from unhappy former customers are plentiful.

“What are you doing to get all of your customers their code for completed apps they paid for?” one person wrote.

“Don't believe these fancy conferences, flying around, inviting celebrities … It's all hype and nonsense,” wrote another, referring to the various events where Mr Duggal often dispensed start-up wisdom.

A WhatsApp group created by former Builder.ai employees is full of criticisms as well, with some making allegations about not being paid for work done.

Mr Duggal has not responded to requests for comment.

The specs

Engine: 4.0-litre, twin-turbocharged V8

Transmission: nine-speed automatic

Power: 630bhp

Torque: 900Nm

Price: Dh810,000

The burning issue

The internal combustion engine is facing a watershed moment – major manufacturer Volvo is to stop producing petroleum-powered vehicles by 2021 and countries in Europe, including the UK, have vowed to ban their sale before 2040. The National takes a look at the story of one of the most successful technologies of the last 100 years and how it has impacted life in the UAE. 

Read part four: an affection for classic cars lives on

Read part three: the age of the electric vehicle begins

Read part two: how climate change drove the race for an alternative 

if you go

The flights Fly Dubai, Air Arabia, Emirates, Etihad, and Royal Jordanian all offer direct, three-and-a-half-hour flights from the UAE to the Jordanian capital Amman. Alternatively, from June Fly Dubai will offer a new direct service from Dubai to Aqaba in the south of the country. See the airlines’ respective sites for varying prices or search on reliable price-comparison site Skyscanner.

The trip 

Jamie Lafferty was a guest of the Jordan Tourist Board. For more information on adventure tourism in Jordan see Visit Jordan. A number of new and established tour companies offer the chance to go caving, rock-climbing, canyoning, and mountaineering in Jordan. Prices vary depending on how many activities you want to do and how many days you plan to stay in the country. Among the leaders are Terhaal, who offer a two-day canyoning trip from Dh845 per person. If you really want to push your limits, contact the Stronger Team. For a more trek-focused trip, KE Adventure offers an eight-day trip from Dh5,300 per person.

The%20specs%20
%3Cp%3E%3Cstrong%3EEngine%3A%20%3C%2Fstrong%3E2.0-litre%204cyl%20turbo%0D%3Cbr%3E%3Cstrong%3EPower%3A%20%3C%2Fstrong%3E261hp%20at%205%2C500rpm%0D%3Cbr%3E%3Cstrong%3ETorque%3A%20%3C%2Fstrong%3E400Nm%20at%201%2C750-4%2C000rpm%0D%3Cbr%3E%3Cstrong%3ETransmission%3A%20%3C%2Fstrong%3E7-speed%20dual-clutch%20auto%0D%3Cbr%3E%3Cstrong%3EFuel%20consumption%3A%20%3C%2Fstrong%3E10.5L%2F100km%0D%3Cbr%3E%3Cstrong%3EOn%20sale%3A%20%3C%2Fstrong%3ENow%0D%3Cbr%3E%3Cstrong%3EPrice%3A%20%3C%2Fstrong%3EFrom%20Dh129%2C999%20(VX%20Luxury)%3B%20from%20Dh149%2C999%20(VX%20Black%20Gold)%3C%2Fp%3E%0A
Tamkeen's offering
  • Option 1: 70% in year 1, 50% in year 2, 30% in year 3
  • Option 2: 50% across three years
  • Option 3: 30% across five years 
ENGLAND%20SQUAD
%3Cp%3EFor%20Euro%202024%20qualifers%20away%20to%20Malta%20on%20June%2016%20and%20at%20home%20to%20North%20Macedonia%20on%20June%2019%3A%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3EGoalkeepers%3C%2Fstrong%3E%20Johnstone%2C%20Pickford%2C%20Ramsdale.%0D%3Cbr%3E%0D%3Cbr%3E%3Cstrong%3EDefenders%3C%2Fstrong%3E%20Alexander-Arnold%2C%20Dunk%2C%20Guehi%2C%20Maguire%2C%20%20Mings%2C%20Shaw%2C%20Stones%2C%20Trippier%2C%20Walker.%0D%3Cbr%3E%0D%3Cbr%3E%3Cstrong%3EMidfielders%3C%2Fstrong%3E%20Bellingham%2C%20Eze%2C%20Gallagher%2C%20Henderson%2C%20%20Maddison%2C%20Phillips%2C%20Rice.%0D%3Cbr%3E%0D%3Cbr%3E%3Cstrong%3EForwards%20%3C%2Fstrong%3EFoden%2C%20Grealish%2C%20Kane%2C%20Rashford%2C%20Saka%2C%20Wilson.%3C%2Fp%3E%0A

Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

Europe’s rearming plan
  • Suspend strict budget rules to allow member countries to step up defence spending
  • Create new "instrument" providing €150 billion of loans to member countries for defence investment
  • Use the existing EU budget to direct more funds towards defence-related investment
  • Engage the bloc's European Investment Bank to drop limits on lending to defence firms
  • Create a savings and investments union to help companies access capital
INDIA'S%20TOP%20INFLUENCERS
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Sreesanth's India bowling career

Tests 27, Wickets 87, Average 37.59, Best 5-40

ODIs 53, Wickets 75, Average 33.44, Best 6-55

T20Is 10, Wickets 7, Average 41.14, Best 2-12

Updated: July 10, 2025, 1:01 PM