An increasingly cashless society can leave consumers vulnerable to online scams and fake investment opportunities. Photo: istockphoto.com
An increasingly cashless society can leave consumers vulnerable to online scams and fake investment opportunities. Photo: istockphoto.com
An increasingly cashless society can leave consumers vulnerable to online scams and fake investment opportunities. Photo: istockphoto.com
An increasingly cashless society can leave consumers vulnerable to online scams and fake investment opportunities. Photo: istockphoto.com

Fraud risk rises as digital payment options go mainstream


Cody Combs
  • English
  • Arabic

The proliferation of digital payment apps, QR-code payment services and buy-now-pay-later options are prompting a rising tide of fraud, experts warn.

“Criminals are like toxic smoke and they can seep through even the smallest opening,” said Jason Lane-Sellers, director of fraud and identity for LexisNexis Risk Solutions, a global provider of information-based analytics and decision tools.

The prevalence of the digital payment tools and digital wallets, Mr Lane-Sellers said, is creating an unprecedented “attack surface” that could leave users vulnerable.

LexisNexis Risk Solutions says the popularity and prevalence of digital payment and wallet apps is prompting a rise in fraud attempts. Getty Images
LexisNexis Risk Solutions says the popularity and prevalence of digital payment and wallet apps is prompting a rise in fraud attempts. Getty Images

Unlike scams that can appear in specific geographic areas, Mr Lane-Sellers warned that digital payment apps and cryptocurrencies were broadening the potential pool of financial victims around the world.

“This isn’t necessarily a regional issue as any organisation anywhere adopting digital-first technologies or providing financial services through digital platforms face risk. This is a global trend with certain markets at varying stages of this transformation,” he said.

Mr Lane-Sellers said that the ease of use and seemingly frictionless transaction capabilities of various apps can lull consumers into a false sense of security, but that simple, common sense approaches could help to blunt the increased prevalence of fraudsters.

“Consumers must exercise caution when making any transaction – this includes when they transfer money, open an account, change contact information within an account, and more,” he said.

“Safeguarding personal data is crucial to avoid becoming a victim of fraud. People should avoid sharing sensitive details and remember that if an offer seems too good to be true, it is likely a scam. Taking time to think and verify before making transactions and pausing again to double-check can help protect against these risks."

He said that the burden should not fall solely on the consumer.

LexisNexis Risk Solutions says these new ways of conducting transactions provide criminals with opportunities.
LexisNexis Risk Solutions says these new ways of conducting transactions provide criminals with opportunities.

“Banks and merchants should adopt the latest technologies and detection methods to prevent fraud … important to note that there’s no silver bullet to solve for fraud. Only an approach that has multiple defence layers can best ensure that fraudulent activity doesn’t slip though," Mr Lane-Sellers said.

According to the US Government Accountability Office, payment scams from the use of digital and alternative payment tools are on the rise, particularly under the guise of investment pitches.

“For example, financial losses from fake investment opportunities alone rose nearly 40 per cent from 2022 to 2023 with more than $4.57 billion in associated losses,” a 2024 GAO report read.

Mr Lane-Sellers is not alone in his worries about how increasingly beholden consumers are to digital payment systems.

“In a cashless society, you make yourself less resilient to your enemies because if everything is done cashless, and if your enemies hack into the banking system or the wire transfer system, they can take down the economy without ever firing a shot,” said Jay Zagorsky, the professor of markets, public policy and law at Boston University's Questrom School of Business.

“If nobody can spend money because the credit or debit card systems aren't working, how are we supposed to buy things? How are we supposed to live?”

In his book, set to be released in April, Jay Zagorsky says there is a strong case to be made for continuing to use paper money and to resist the idea of a cashless society. Photo: Wiley
In his book, set to be released in April, Jay Zagorsky says there is a strong case to be made for continuing to use paper money and to resist the idea of a cashless society. Photo: Wiley

Prof Zagorsky said with the demise of physical cash payment options, especially in recent years, he decided to write a book about his studies of physical currency. That book, The Power of Cash, lays out his push for continuing cash payments on several levels.

“A large number of studies have suggested that of all the payment methods, cash still tends to be the least costly,” he said. He said cash also makes it easier for those who want to be more disciplined with spending.

Prof Zagorsky said consumers have the power to reverse the alternative payments trend.

“Go to retailers and use some cash,” he said. "Using some cash every now and then tells the retailers they need to be able to handle cash, pure and simple.”

UAE currency: the story behind the money in your pockets
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The five pillars of Islam

1. Fasting 

2. Prayer 

3. Hajj 

4. Shahada 

5. Zakat 

FIXTURES

All times UAE ( 4 GMT)

Friday
Saint-Etienne v Montpellier (10.45pm)

Saturday
Monaco v Caen (7pm)
Amiens v Bordeaux (10pm)
Angers v Toulouse (10pm)
Metz v Dijon (10pm)
Nantes v Guingamp (10pm)
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Sunday
Nice v Strasbourg (5pm)
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ONCE UPON A TIME IN GAZA

Starring: Nader Abd Alhay, Majd Eid, Ramzi Maqdisi

Directors: Tarzan and Arab Nasser

Rating: 4.5/5

Jawan
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The years Ramadan fell in May

1987

1954

1921

1888

23-man shortlist for next six Hall of Fame inductees

Tony Adams, David Beckham, Dennis Bergkamp, Sol Campbell, Eric Cantona, Andrew Cole, Ashley Cole, Didier Drogba, Les Ferdinand, Rio Ferdinand, Robbie Fowler, Steven Gerrard, Roy Keane, Frank Lampard, Matt Le Tissier, Michael Owen, Peter Schmeichel, Paul Scholes, John Terry, Robin van Persie, Nemanja Vidic, Patrick Viera, Ian Wright.

BIGGEST CYBER SECURITY INCIDENTS IN RECENT TIMES

SolarWinds supply chain attack: Came to light in December 2020 but had taken root for several months, compromising major tech companies, governments and its entities

Microsoft Exchange server exploitation: March 2021; attackers used a vulnerability to steal emails

Kaseya attack: July 2021; ransomware hit perpetrated REvil, resulting in severe downtime for more than 1,000 companies

Log4j breach: December 2021; attackers exploited the Java-written code to inflitrate businesses and governments

The%20specs
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SPEC%20SHEET%3A%20APPLE%20IPHONE%2014%20PRO%20MAX
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The specs
 
Engine: 3.0-litre six-cylinder turbo
Power: 398hp from 5,250rpm
Torque: 580Nm at 1,900-4,800rpm
Transmission: Eight-speed auto
Fuel economy, combined: 6.5L/100km
On sale: December
Price: From Dh330,000 (estimate)
The specs

Engine: 8.0-litre, quad-turbo 16-cylinder

Transmission: 7-speed auto

0-100kmh 2.3 seconds

0-200kmh 5.5 seconds

0-300kmh 11.6 seconds

Power: 1500hp

Torque: 1600Nm

Price: Dh13,400,000

On sale: now

Cricket World Cup League Two

Oman, UAE, Namibia

Al Amerat, Muscat

 

Results

Oman beat UAE by five wickets

UAE beat Namibia by eight runs

 

Fixtures

Wednesday January 8 –Oman v Namibia

Thursday January 9 – Oman v UAE

Saturday January 11 – UAE v Namibia

Sunday January 12 – Oman v Namibia

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MOUNTAINHEAD REVIEW

Starring: Ramy Youssef, Steve Carell, Jason Schwartzman

Director: Jesse Armstrong

Rating: 3.5/5

Tax authority targets shisha levy evasion

The Federal Tax Authority will track shisha imports with electronic markers to protect customers and ensure levies have been paid.

Khalid Ali Al Bustani, director of the tax authority, on Sunday said the move is to "prevent tax evasion and support the authority’s tax collection efforts".

The scheme’s first phase, which came into effect on 1st January, 2019, covers all types of imported and domestically produced and distributed cigarettes. As of May 1, importing any type of cigarettes without the digital marks will be prohibited.

He said the latest phase will see imported and locally produced shisha tobacco tracked by the final quarter of this year.

"The FTA also maintains ongoing communication with concerned companies, to help them adapt their systems to meet our requirements and coordinate between all parties involved," he said.

As with cigarettes, shisha was hit with a 100 per cent tax in October 2017, though manufacturers and cafes absorbed some of the costs to prevent prices doubling.

LILO & STITCH

Starring: Sydney Elizebeth Agudong, Maia Kealoha, Chris Sanders

Director: Dean Fleischer Camp

Rating: 4.5/5

Company profile

Date started: 2015

Founder: John Tsioris and Ioanna Angelidaki

Based: Dubai

Sector: Online grocery delivery

Staff: 200

Funding: Undisclosed, but investors include the Jabbar Internet Group and Venture Friends

The biog

Marital status: Separated with two young daughters

Education: Master's degree from American Univeristy of Cairo

Favourite book: That Is How They Defeat Despair by Salwa Aladian

Favourite Motto: Their happiness is your happiness

Goal: For Nefsy to become his legacy long after he is gon

Aquaman%20and%20the%20Lost%20Kingdom
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Founders: Michele Ferrario, Nino Ulsamer and Freddy Lim
Started: established in 2016 and launched in July 2017
Based: Singapore, with offices in the UAE, Malaysia, Hong Kong, Thailand
Sector: FinTech, wealth management
Initial investment: $500,000 in seed round 1 in 2016; $2.2m in seed round 2 in 2017; $5m in series A round in 2018; $12m in series B round in 2019; $16m in series C round in 2020 and $25m in series D round in 2021
Current staff: more than 160 employees
Stage: series D 
Investors: EightRoads Ventures, Square Peg Capital, Sequoia Capital India

UAE currency: the story behind the money in your pockets
Four-day collections of TOH

Day             Indian Rs (Dh)        

Thursday    500.75 million (25.23m)

Friday         280.25m (14.12m)

Saturday     220.75m (11.21m)

Sunday       170.25m (8.58m)

Total            1.19bn (59.15m)

(Figures in millions, approximate)

Updated: February 20, 2025, 3:00 AM`