Filipino Loui Royo, 33, said his biggest challenge was living up to the expectation of keeping everyone safe. Victor Besa / The National
Filipino Loui Royo, 33, said his biggest challenge was living up to the expectation of keeping everyone safe. Victor Besa / The National
Filipino Loui Royo, 33, said his biggest challenge was living up to the expectation of keeping everyone safe. Victor Besa / The National
Filipino Loui Royo, 33, said his biggest challenge was living up to the expectation of keeping everyone safe. Victor Besa / The National

UAE frontline workers from 10 countries talk about the challenges of the job – in pictures


  • English
  • Arabic

All photos: Victor Besa / The National
All photos: Victor Besa / The National

Name: Mohammed Kaloub

Age: 30

Nationality: Palestinian

Work: PCR technician at the Tamouh tent in Mussaffah for five months

Past work: Hotel manager

"The biggest challenge so far is the day-by-day interaction with thousands of people who are both negative and positive. I and my colleagues are always in danger of being infected."

Name: Batool Hayek

Age: 40

Nationality: Syrian

Work: PCR technician at Seha Covid-19 drive-through at Al Manhal in Abu Dhabi for 18 months

Past work: Nurse at Mafraq Hospital

"A big challenge was working as a nurse with positive corona patients. Inside you feel scared and at the same time you have to help those patients."

Name: Loui Royo

Age: 33

Nationality: Filipino

Work: Manager of PCR operations at Biogenix Labs for one year

Past work: MOPH-Manticao OT/ER/DR nurse

"The biggest challenge I face as a frontliner was to stand up to the expectation of keeping everyone safe, with regular testing. We are grateful to have received well-structured training in order to deliver quality care to our clients with the proper techniques and knowledge to lower the discomfort levels during testing procedures."

Name: Yusra Al Antari

Age: 38

Nationality: Emirati

Work: PCR technician at Seha Covid-19 drive-through at Al Manhal in Abu Dhabi for 13 months

Past work: Charge nurse at School Health

"Nurses will remain key players in stopping the pandemic with adequate assistance, as they have a direct exposure with the patients, which puts them at high risk of infection. Therefore, as a charge nurse, I have to make sure that we have appropriate infection control procedures and sufficient personal protective equipment all the time. Thus, they must be provided with a healthy work environment, such as being free to comment or report abuse or infection control risks, to empower their efforts to control and manage the outbreak."

Name: Bagob Fonyuy

Age: 26

Nationality: Cameroonian

Work: PCR technician at Biogenix Labs for eight months

Past work: Labour and delivery nurse

"Being a part of the PCR frontliner team is a challenging-yet-rewarding experience. One of the many challenges I face is having to protect myself from the highly infectious Covid-19 virus. Nevertheless, I am doing everything possible to help screen large crowds by carrying out swab tests for quick identification and isolation. I am always mindful of the fact that the well-being of the community depends on my levels of efficiency, so I try and work as hard as possible. The satisfaction of helping the UAE outweighs everything else."

Name: Ravikant Rajpoot

Age: 31

Nationality: Indian

Work: PCR technician at Biogenix Labs for four months

Past work: Staff nurse in India

"I understand the stress everyone is experiencing as a result of the pandemic, so I try to be as polite and kind as possible. I worry about my health but the support I receive from the Biogenix Labs and G42 Healthcare team motivates me to face any challenge with a positive attitude."

Name: Sanaa Shebl Shoker

Age: 45

Nationality: Egyptian

Work: PCR technician at Seha Covid-19 drive-through centre at Al Manhal in Abu Dhabi for nine months

Past work: Charge nurse at Al Mushrif Children's Specialty Centre

"As a frontline worker, I had been dealing with the pandemic head-on for almost a year. That’s a year of face masks. A year of dealing with angry customers. A year of health uncertainty. We all know that people have every right to be tired."

Name: Safaa Bissar

Age: 44

Nationality: Lebanese

Work: Senior lab technician at Biogenix Labs for 13 months

Past work: Lab technician in Lebanon

"Being on the frontline of this battle as a laboratory technologist takes a lot of courage to endure our current challenges. The hardest part has been to fight the virus efficiently so that we are able to return to our normal lives. There is always the anxiety of falling ill and bringing the virus home to your loved ones. But we have to keep on fighting to win this battle. We are in this together."

Name: Rabiatu Mannan

Age: 27

Nationality: Ghanaian

Work: PCR technician at the Tamouh tent in Mussaffah for six months

"One of the challenges so far is the stress, due to the number of people being swabbed daily. Just when you think the day will slow down, another busload of workers comes in the tent to get tested."

Name: Carlien Grabe

Age: 45

Nationality: British

Work: Head of PCR operations at Biogenix Labs for eight months

Past work: Nurse manager ICU and OPD Al Rahba Hospital, clinical lead Mafraq Covid Hospital, senior charge nurse in London.

"As nurses, we always have the fear of taking the virus back home to our kids, immunocompromised parents and elderly family members. Although wearing the personal protective equipment kit is beneficial, wearing it for long hours can be uncomfortable as it gets too hot, even with regular breaks. In hindsight, these challenges are dwarfed in comparison to safeguarding public health in our fight against the pandemic."

Red flags
  • Promises of high, fixed or 'guaranteed' returns.
  • Unregulated structured products or complex investments often used to bypass traditional safeguards.
  • Lack of clear information, vague language, no access to audited financials.
  • Overseas companies targeting investors in other jurisdictions - this can make legal recovery difficult.
  • Hard-selling tactics - creating urgency, offering 'exclusive' deals.

Courtesy: Carol Glynn, founder of Conscious Finance Coaching

The specs

Engine: 1.5-litre turbo

Power: 181hp

Torque: 230Nm

Transmission: 6-speed automatic

Starting price: Dh79,000

On sale: Now

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Some of Darwish's last words

"They see their tomorrows slipping out of their reach. And though it seems to them that everything outside this reality is heaven, yet they do not want to go to that heaven. They stay, because they are afflicted with hope." - Mahmoud Darwish, to attendees of the Palestine Festival of Literature, 2008

His life in brief: Born in a village near Galilee, he lived in exile for most of his life and started writing poetry after high school. He was arrested several times by Israel for what were deemed to be inciteful poems. Most of his work focused on the love and yearning for his homeland, and he was regarded the Palestinian poet of resistance. Over the course of his life, he published more than 30 poetry collections and books of prose, with his work translated into more than 20 languages. Many of his poems were set to music by Arab composers, most significantly Marcel Khalife. Darwish died on August 9, 2008 after undergoing heart surgery in the United States. He was later buried in Ramallah where a shrine was erected in his honour.

Dubai works towards better air quality by 2021

Dubai is on a mission to record good air quality for 90 per cent of the year – up from 86 per cent annually today – by 2021.

The municipality plans to have seven mobile air-monitoring stations by 2020 to capture more accurate data in hourly and daily trends of pollution.

These will be on the Palm Jumeirah, Al Qusais, Muhaisnah, Rashidiyah, Al Wasl, Al Quoz and Dubai Investment Park.

“It will allow real-time responding for emergency cases,” said Khaldoon Al Daraji, first environment safety officer at the municipality.

“We’re in a good position except for the cases that are out of our hands, such as sandstorms.

“Sandstorms are our main concern because the UAE is just a receiver.

“The hotspots are Iran, Saudi Arabia and southern Iraq, but we’re working hard with the region to reduce the cycle of sandstorm generation.”

Mr Al Daraji said monitoring as it stood covered 47 per cent of Dubai.

There are 12 fixed stations in the emirate, but Dubai also receives information from monitors belonging to other entities.

“There are 25 stations in total,” Mr Al Daraji said.

“We added new technology and equipment used for the first time for the detection of heavy metals.

“A hundred parameters can be detected but we want to expand it to make sure that the data captured can allow a baseline study in some areas to ensure they are well positioned.”

Dubai Bling season three

Cast: Loujain Adada, Zeina Khoury, Farhana Bodi, Ebraheem Al Samadi, Mona Kattan, and couples Safa & Fahad Siddiqui and DJ Bliss & Danya Mohammed 

Rating: 1/5

Sonchiriya

Director: Abhishek Chaubey

Producer: RSVP Movies, Azure Entertainment

Cast: Sushant Singh Rajput, Manoj Bajpayee, Ashutosh Rana, Bhumi Pednekar, Ranvir Shorey

Rating: 3/5

Our legal consultant

Name: Hassan Mohsen Elhais

Position: legal consultant with Al Rowaad Advocates and Legal Consultants

Explainer: Tanween Design Programme

Non-profit arts studio Tashkeel launched this annual initiative with the intention of supporting budding designers in the UAE. This year, three talents were chosen from hundreds of applicants to be a part of the sixth creative development programme. These are architect Abdulla Al Mulla, interior designer Lana El Samman and graphic designer Yara Habib.

The trio have been guided by experts from the industry over the course of nine months, as they developed their own products that merge their unique styles with traditional elements of Emirati design. This includes laboratory sessions, experimental and collaborative practice, investigation of new business models and evaluation.

It is led by British contemporary design project specialist Helen Voce and mentor Kevin Badni, and offers participants access to experts from across the world, including the likes of UK designer Gareth Neal and multidisciplinary designer and entrepreneur, Sheikh Salem Al Qassimi.

The final pieces are being revealed in a worldwide limited-edition release on the first day of Downtown Designs at Dubai Design Week 2019. Tashkeel will be at stand E31 at the exhibition.

Lisa Ball-Lechgar, deputy director of Tashkeel, said: “The diversity and calibre of the applicants this year … is reflective of the dynamic change that the UAE art and design industry is witnessing, with young creators resolute in making their bold design ideas a reality.”

Ms Yang's top tips for parents new to the UAE
  1. Join parent networks
  2. Look beyond school fees
  3. Keep an open mind
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From Zero

Artist: Linkin Park

Label: Warner Records

Number of tracks: 11

Rating: 4/5

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Updated: September 13, 2021, 10:27 AM`