The waning days of November have been viewed by retailers as their annual saving grace since the 1960s.
After a year in which any number of circumstances could have spelt disaster for any shopkeeper, the period served as the unofficial beginning of the holiday season and a potential return to profitability.
That changed last year. Consumer sentiment dropped to historic lows as the global economic crisis began, sending retailers scrambling to salvage an already tough year. Even US online sales dipped 5.7 per cent to US$28.4 billion (Dh104.31bn), the first such decline since e-commerce began, the international market research firm eMarketer says.
Things appear to be returning to normal this year. US consumer spending beat analyst estimates to rise 0.7 per cent last month, alongside a 0.2 per cent gain in personal incomes, figures from the US Bureau of Economic Analysis show.
Meanwhile, the upbeat mood has carried across the pond to the UK as retail sales jumped to their highest level in two years, the Confederation of British Industry said.
In the UAE, traditional retailers are gearing up for an influx of customers during the Eid al Adha and National Day holiday break. Mall hours have been extended, promotions are being introduced and entertainment is being used to help draw shoppers and keep them inside stores.
Some retailers, however, are not as optimistic. One jewellery shop manager in the Dubai Mall's Gold Souk is far from confident that the holiday season will ring in sales at his store.
"Business is beginning to get better," he says. "But we're not doing anything special for Eid. There are no sales or anything like that."
Perhaps, then, shoppers are more inclined to hop on to their computers and browse items on a new breed of online websites promoting e-commerce in the UAE. As Cyber Monday, as retail associations call it, becomes a major event around the world, there is evidence that the same spending spree will occur in the Emirates.
Online shopping has increased during the past year as consumers, mindful of their bank accounts, have shifted into thrift mode. Looking for bargains on the internet has become much easier with the introduction of several new websites that offer robust comparison tools, as well as with existing social networks such as Twitter and Facebook that offer instant recommendations.
Shares in Amazon, the world's largest online retailer, soared from $38.70 one year ago to an all-time high of $134.03 last week as the company's customer base appeared to be increasingly willing to spend on discretionary items such as books and electronic goods.
UAE residents are beginning to embrace online shopping and spend more than residents of Hong Kong, Singapore and Australia.
On average, UAE residents shopping online spent $1,193 in the fourth quarter of last year, according to a Mastercard survey released last June, the first time the credit card company measured such spending in the region. A quarter of the country's population shops online, the Arab Advisors Group says.
Kajsa Dokakis, the managing director of quickdubai.com and the newly launched quickabudhabi.com, says the sites' special Eid gift section, with chocolate-covered dates and camel-shaped cuff links, has experienced brisk business in the run-up to the holiday, although Eid al Adha is usually much busier than Eid al Fitr.
"It's growing every year," Mrs Dokakis says. "It's mostly expat customers but the local customer base is growing."
Despite a common aversion in the UAE to using credit cards online, her customer base has expanded because shoppers can pay cash on delivery as well. After customers use the service once, they feel more comfortable and make their next purchase on their credit cards, Mrs Dokakis says. And those customers tell their friends.
Some 30 per cent of new customers came to their gift websites by word of mouth, she says.
Other websites catering to the UAE online shopper have begun to appear. They include nahel.com and citrusstv.com, while others such as souk.com and brownbag.ae have expanded operations, hoping to tap into what could be an extremely profitable trend.
There are other indications that this may continue to increase. More than 60 per cent of the UAE is signed up to high-speed internet services, a number that is set to increase in the next year as the country becomes fully wired to broadband connections.
But a true momentum shift for local e-commerce will occur when major UAE retailers such as the luxury brands seller Paris Gallery, the confectioner Bateel and the jewellery maker Damas unveil their own online retailing portals.
Each has a valuable opportunity to leverage its well-known brand to local online users and drive further growth. An interesting strategy would be to link up with one of the telecommunications operators, Etisalat or du, to provide a value-added service to users who have already subscribed to internet services.
Until that happens, the smaller players will continue to chip away at the sales of the larger companies, building their own brands before major UAE retailers have a chance to react.
Although it is far-fetched that a website could overtake a company such as Damas in sales, it is not beyond the realm of possibility that online sales could be something that traditional retailers cannot ignore.
@Email:dgeorgecosh@thenational.ae
aligaya@thenational.ae
The biog
Mission to Seafarers is one of the largest port-based welfare operators in the world.
It provided services to around 200 ports across 50 countries.
They also provide port chaplains to help them deliver professional welfare services.
NO OTHER LAND
Director: Basel Adra, Yuval Abraham, Rachel Szor, Hamdan Ballal
Stars: Basel Adra, Yuval Abraham
Rating: 3.5/5
Western Region Asia Cup Qualifier
Results
UAE beat Saudi Arabia by 12 runs
Kuwait beat Iran by eight wickets
Oman beat Maldives by 10 wickets
Bahrain beat Qatar by six wickets
Semi-finals
UAE v Qatar
Bahrain v Kuwait
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Coal Black Mornings
Brett Anderson
Little Brown Book Group
Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.
Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.
“Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.
Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.
“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.
Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.
From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.
Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.
BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.
Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.
Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.
“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.
Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.
“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.
“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”
The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”
T10 Cricket League
Sharjah Cricket Stadium
December 14- 17
6pm, Opening ceremony, followed by:
Bengal Tigers v Kerala Kings
Maratha Arabians v Pakhtoons
Tickets available online at q-tickets.com/t10
Key figures in the life of the fort
Sheikh Dhiyab bin Isa (ruled 1761-1793) Built Qasr Al Hosn as a watchtower to guard over the only freshwater well on Abu Dhabi island.
Sheikh Shakhbut bin Dhiyab (ruled 1793-1816) Expanded the tower into a small fort and transferred his ruling place of residence from Liwa Oasis to the fort on the island.
Sheikh Tahnoon bin Shakhbut (ruled 1818-1833) Expanded Qasr Al Hosn further as Abu Dhabi grew from a small village of palm huts to a town of more than 5,000 inhabitants.
Sheikh Khalifa bin Shakhbut (ruled 1833-1845) Repaired and fortified the fort.
Sheikh Saeed bin Tahnoon (ruled 1845-1855) Turned Qasr Al Hosn into a strong two-storied structure.
Sheikh Zayed bin Khalifa (ruled 1855-1909) Expanded Qasr Al Hosn further to reflect the emirate's increasing prominence.
Sheikh Shakhbut bin Sultan (ruled 1928-1966) Renovated and enlarged Qasr Al Hosn, adding a decorative arch and two new villas.
Sheikh Zayed bin Sultan (ruled 1966-2004) Moved the royal residence to Al Manhal palace and kept his diwan at Qasr Al Hosn.
Sources: Jayanti Maitra, www.adach.ae
FROM%20THE%20ASHES
%3Cp%3EDirector%3A%20Khalid%20Fahad%3C%2Fp%3E%0A%3Cp%3EStarring%3A%20Shaima%20Al%20Tayeb%2C%20Wafa%20Muhamad%2C%20Hamss%20Bandar%3C%2Fp%3E%0A%3Cp%3ERating%3A%203%2F5%3C%2Fp%3E%0A
Anti-semitic attacks
The annual report by the Community Security Trust, which advises the Jewish community on security , warned on Thursday that anti-Semitic incidents in Britain had reached a record high.
It found there had been 2,255 anti-Semitic incidents reported in 2021, a rise of 34 per cent from the previous year.
The report detailed the convictions of a number of people for anti-Semitic crimes, including one man who was jailed for setting up a neo-Nazi group which had encouraged “the eradication of Jewish people” and another who had posted anti-Semitic homemade videos on social media.
The rules on fostering in the UAE
A foster couple or family must:
- be Muslim, Emirati and be residing in the UAE
- not be younger than 25 years old
- not have been convicted of offences or crimes involving moral turpitude
- be free of infectious diseases or psychological and mental disorders
- have the ability to support its members and the foster child financially
- undertake to treat and raise the child in a proper manner and take care of his or her health and well-being
- A single, divorced or widowed Muslim Emirati female, residing in the UAE may apply to foster a child if she is at least 30 years old and able to support the child financially
The%20Afghan%20connection
%3Cp%3EThe%20influx%20of%20talented%20young%20Afghan%20players%20to%20UAE%20cricket%20could%20have%20a%20big%20impact%20on%20the%20fortunes%20of%20both%20countries.%20Here%20are%20three%20Emirates-based%20players%20to%20watch%20out%20for.%0D%3Cbr%3E%20%0D%3Cbr%3E%3Cstrong%3EHassan%20Khan%20Eisakhil%3C%2Fstrong%3E%0D%3Cbr%3EMohammed%20Nabi%20is%20still%20proving%20his%20worth%20at%20the%20top%20level%20but%20there%20is%20another%20reason%20he%20is%20raging%20against%20the%20idea%20of%20retirement.%20If%20the%20allrounder%20hangs%20on%20a%20little%20bit%20longer%2C%20he%20might%20be%20able%20to%20play%20in%20the%20same%20team%20as%20his%20son%2C%20Hassan%20Khan.%20The%20family%20live%20in%20Ajman%20and%20train%20in%20Sharjah.%0D%3Cbr%3E%20%0D%3Cbr%3E%3Cstrong%3EMasood%20Gurbaz%3C%2Fstrong%3E%0D%3Cbr%3EThe%20opening%20batter%2C%20who%20trains%20at%20Sharjah%20Cricket%20Academy%2C%20is%20another%20player%20who%20is%20a%20part%20of%20a%20famous%20family.%20His%20brother%2C%20Rahmanullah%2C%20was%20an%20IPL%20winner%20with%20Kolkata%20Knight%20Riders%2C%20and%20opens%20the%20batting%20with%20distinction%20for%20Afghanistan.%0D%3Cbr%3E%20%0D%3Cbr%3E%3Cstrong%3EOmid%20Rahman%3C%2Fstrong%3E%0D%3Cbr%3EThe%20fast%20bowler%20became%20a%20pioneer%20earlier%20this%20year%20when%20he%20became%20the%20first%20Afghan%20to%20represent%20the%20UAE.%20He%20showed%20great%20promise%20in%20doing%20so%2C%20too%2C%20playing%20a%20key%20role%20in%20the%20senior%20team%E2%80%99s%20qualification%20for%20the%20Asia%20Cup%20in%20Muscat%20recently.%0D%3Cbr%3E%3C%2Fp%3E%0A
Squads
India: Kohli (c), Rahul, Shaw, Agarwal, Pujara, Rahane, Vihari, Pant (wk), Ashwin, Jadeja, Kuldeep, Shami, Umesh, Siraj, Thakur
West Indies: Holder (c), Ambris, Bishoo, Brathwaite, Chase, Dowrich (wk), Gabriel, Hamilton, Hetmyer, Hope, Lewis, Paul, Powell, Roach, Warrican, Joseph
COMPANY PROFILE
Name: Kumulus Water
Started: 2021
Founders: Iheb Triki and Mohamed Ali Abid
Based: Tunisia
Sector: Water technology
Number of staff: 22
Investment raised: $4 million
The biog
Age: 59
From: Giza Governorate, Egypt
Family: A daughter, two sons and wife
Favourite tree: Ghaf
Runner up favourite tree: Frankincense
Favourite place on Sir Bani Yas Island: “I love all of Sir Bani Yas. Every spot of Sir Bani Yas, I love it.”
