Global B2C e-commerce was valued at $4.4 trillion in 2018. AFP
Global B2C e-commerce was valued at $4.4 trillion in 2018. AFP
Global B2C e-commerce was valued at $4.4 trillion in 2018. AFP
Global B2C e-commerce was valued at $4.4 trillion in 2018. AFP

Switzerland tops UN’s global e-commerce index 2020


Alkesh Sharma
  • English
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Switzerland, the Netherlands and Denmark are the most prepared countries in the world to engage customers in e-commerce, according to a new study by the UN’s trade and development body.

European countries dominate the top 10 places in the United Nations Conference on Trade and Development’s business-to-consumer (B2C) e-commerce index, which ranked 152 countries on how well they adopt online commerce.

The only non-European economies among the top 10 are Singapore (fourth) and Hong Kong (10th).

Unctad also said there is a need to address “wide gaps” between those with the strongest infrastructures and the weakest, "to spread the benefits of digital transformation to more people”.

“The e-commerce divide remains huge,” Shamika Sirimanne, Unctad’s director of technology and logistics, said.

“Even among G20 countries, the extent to which people shop online ranges from 3 per cent in India to 87 per cent in the UK,” she added.

Global B2C e-commerce was valued at $4.4 trillion in 2018, up 7 per cent from 2017, according to the council's estimates. The value of global B2B e-commerce in 2018 was $21tn, representing 83 per cent of all e-commerce transactions.

Unctad scored countries on factors such as access to secure internet, the reliability of postal services and infrastructure, and the share of a country's population that uses the internet and has accounts with financial institutions or providers of mobile money services.

Unctad
Unctad

More than 70 per cent of the adult population makes purchases online in Canada, the US and in 10 European nations. This proportion is below 10 per cent in most low- and lower-middle-income countries.

“The Covid-19 pandemic has made it more urgent to ensure the countries trailing behind are able to catch up and strengthen their e-trade readiness,” Ms Sirimanne said.

The index underscores the need for governments to do more to ensure people can avail e-commerce opportunities, she added.

“Otherwise, their businesses and people will miss out on the opportunities offered by the digital economy, and they will be less prepared to deal with various challenges.”

The four largest increases in index scores were recorded in developing countries – Algeria, Brazil, Ghana and Laos. Their scores surged by at least five points, largely due to improvements in postal reliability.

The 10 developing countries with the highest scores are all from Asia and classified as high-income or upper-middle-income economies.

Globally, Covid-19 has boosted online shopping, the UN body said. For example, 7.3 million Brazilians shopped online for the first time during the pandemic. In Argentina, the number of first-time online buyers during the pandemic was equivalent to 30 per cent of the 2019 online shopping base.

The coronavirus pandemic has accelerated the shift to a more digital world. Almost half of global consumers spending in online rather than physical stores.

Forty-nine per cent of consumers polled in an October study by Unctad now shop online more frequently, with consumers in emerging economies making the biggest shift to digital.

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Sara El Bakkali v Anisha Kadka (Lightweight, female)
Mohammed Adil Al Debi v Moaz Abdelgawad (Bantamweight)
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Roll of honour 2019-2020

Dubai Rugby Sevens

Winners: Dubai Hurricanes

Runners up: Bahrain

 

West Asia Premiership

Winners: Bahrain

Runners up: UAE Premiership

 

UAE Premiership

Winners: Dubai Exiles

Runners up: Dubai Hurricanes

 

UAE Division One

Winners: Abu Dhabi Saracens

Runners up: Dubai Hurricanes II

 

UAE Division Two

Winners: Barrelhouse

Runners up: RAK Rugby

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Argentina 4 Haiti 0

Peru 2 Scotland 0

Panama 0 Northern Ireland 0

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The biog

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Best movie: Avatar

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Ferrari 12Cilindri specs

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About Okadoc

Date started: Okadoc, 2018

Founder/CEO: Fodhil Benturquia

Based: Dubai, UAE

Sector: Healthcare

Size: (employees/revenue) 40 staff; undisclosed revenues recording “double-digit” monthly growth

Funding stage: Series B fundraising round to conclude in February

Investors: Undisclosed

THE BIO

Favourite author - Paulo Coelho 

Favourite holiday destination - Cuba 

New York Times or Jordan Times? NYT is a school and JT was my practice field

Role model - My Grandfather 

Dream interviewee - Che Guevara

'Munich: The Edge of War'

Director: Christian Schwochow

Starring: George MacKay, Jannis Niewohner, Jeremy Irons

Rating: 3/5

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Name: Oulo.com

Founder: Kamal Nazha

Based: Dubai

Founded: 2020

Number of employees: 5

Sector: Technology

Funding: $450,000

The biog

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7.30pm: Jebel Hafeet – Conditions (PA) Dh85,000 (D) 2,000m
Winner: AF Ramz, Sean Kirrane, Khalifa Al Neyadi

8pm: Al Saad – Handicap (TB) Dh70,000 (D) 2,000m
Winner: Sea Skimmer, Gabriele Malune, Kareem Ramadan

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