Generation Start-up: how 3D printers at Proto21 joined the UAE's Covid-19 frontline


Kelsey Warner
  • English
  • Arabic

About Proto21

Date started: May 2018
Founder: Pir Arkam
Based: Dubai
Sector: Additive manufacturing (aka, 3D printing)
Staff: 18
Funding: Invested, supported and partnered by Joseph Group

Seven years ago Pir Arkam became the first person to build a 3D printer in his native Pakistan. His alma mater, Mehran University of Engineering & Technology, still boasts about his achievement in marketing materials – even though the first object he produced was a whistle incapable of producing sound.

However, after thousands of attempts, a Master's degree in robotics and automation and a move to Dubai, Mr Arkam's work is much more than a passing university hobby. His two year-old start-up, Proto21, now provides life-saving materials to those on the frontline of the Covid-19 response in the UAE.

When the pandemic began, business went away. I thought, we will not be able to pay salaries. But then suddenly I got a call.

His story is one of many in nearly every corner of the globe of a 3D printing workshop transforming its output in the face of this pandemic. For the past few months, start-ups, labs at universities and major multinationals like GE, HP and Volkswagen have been 3D printing much-needed masks, face shields and ventilator splitters to hospitals and medical professionals.

For Mr Arkam, a business owner with 17 employees and numerous contracts, news of the novel coronavirus was scary.

"When the pandemic began, business went away. I thought, we will not be able to pay salaries. But then suddenly I got a call," he says. The words were a welcome relief: "You've got a project."

Prior to the pandemic, the Proto21 facility in Jebel Ali operated up to 18 hours a day, its 40 printers churning out more than a thousand projects for some of the countries biggest brands over its two years in business.

For Dubai Expo2020, for example, Mr Arkam and his team worked with UAE students to turn ideas into functional prototypes, for a lesson on innovation. For the UAE Ministry of Defence, Proto21 made a topological map of the entire Middle East. A 3.5 metre-long drill bit at Adnoc's Abu Dhabi headquarters came out of the workshop, and Emirates Airlines relies on Mr Arkam for 3D-printed parts for its maintenance department.

But today, those 18-hour shifts look a bit different.

Proto21 is printing thousands of face shields every week for Dubai Police, Dubai Health Authority, as well as for hotels and retail outlets like Sacoor Brothers, and individual doctors who get free deliveries to their door if they ask.

The team is using different designs pulled from open sourcing, like the design Apple made available, and their own trial and error. Depending on if the shield will be used by doctors working a 12-hour shift in a clinical setting, or a police officer out on patrol during the sticky summer months in Dubai, the face masks are tailored to those needs: indoor or outdoor, length of wear and temperature exposure. These variables can be challenging to design for, it is not as straightforward as simply pressing 'print'.

3D printing, also known as additive manufacturing, is a process of making three dimensional solid objects from a digital file. Courtest Proto21
3D printing, also known as additive manufacturing, is a process of making three dimensional solid objects from a digital file. Courtest Proto21

This production method, also known as additive manufacturing, is a process of making three dimensional solid objects from a digital file. Proponents of 3D printing say it is the most precise, cost-effective and fastest way to produce goods, allowing complex shapes to be made using less material than traditional manufacturing methods.

The 3D-printed object is made by laying down successive layers of material, usually plastics, metals or polymers, until the object is created. Each layer is a thin, horizontal cross-section of the final product.

Prior to Covid-19, the global 3D printing materials market size was projected to reach $3.78 billion (Dh13.88bn) by 2026, growing by a compound annual basis of 12 per cent during the forecast period, according to a May report from Fortune Business Insights.

Aerospace will be one of the main growth drivers for this market, according to the report, which points out that the industry has been harnessing 3D printing technology for the past few decades to build design prototypes.

Recent breakthroughs using 3D printing show massive potential, according to Fortune. In Europe, for example, additive manufacturing is being used to produce implants and prosthetics for the healthcare sector. In Asia-Pacific, 3D printing materials are used in industries like automotive, healthcare and defence, according to the report.

Within a few short years, 3D printing has gone from a niche manufacturing method to opening new frontiers for scientific research and modern production. The Covid-19 pandemic has made it a mainstream solution as supply chains were hindered by the public health response, and demand surged for personal protective equipment (PPE) to help contain the virus' spread.

Mr Arkam is used to a challenge. He sold his car in Pakistan to start his 3D printing business in Dubai in 2018. He started out alone, offering training courses on the production method to businesses in the GCC.

Selling his company for an undisclosed sum was his 'best decision', says Mr Arkam. Courtesy: Proto21
Selling his company for an undisclosed sum was his 'best decision', says Mr Arkam. Courtesy: Proto21

Joseph Group, a large manufacturing company in Dubai that makes much of the signage throughout the UAE, took him up on his offer to learn the basics of 3D printing. They were so impressed by what he taught them that just a few months into business, Mr Arkam sold his company to Joseph Group for an undisclosed sum, retaining 25 per cent ownership but ceding control.

"It was the best decision of my life," Mr Arkam says. The acquisition allowed him to invest in equipment and quickly grow the business, which came easy for an entrepreneur obsessed with sales.

"Wolf of Wall Street is my kind of story," he says. Prior to starting Proto21, he worked at a call centre making 150 calls a day, selling 3D technology to businesses in the UK. It was good practice, he says.

But now, his purpose is to be of service.

These days, instead of producing product models for Adidas or Pantene, the company is printing ventilator splitters for Sharjah Hospitals so that one ventilator can treat multiple patients. It is also making Charlotte valves that can be attached to a snorkelling mask to make it a reusable full-face PPE for the doctors of Al Rashid Hospital and some Abu Dhabi ambulance staff. Some of this work is being done completely free of cost.

"From childhood I was interested in robotics and electronics. I would break my toys and see what's in there," he says.

He was first professionally introduced to 3D printing when he was awarded a scholarship for an exchange semester at the University of Huntsville in Alabama in 2012.

"I was fascinated," he recalls. "It was the world’s first self replicating device. A 3D printer can 3D print half of its parts for another 3D printer."

He decided he wanted to introduce this technology to his home country, and made building a printer his final year project.

"At that time it was more as a hobby," he says.

But today, he dreams of replacing limbs and teeth using bio-ink derived from someone's DNA. He thinks about sending a 3D printer to Mars, and using Martian soil to build homes.

For now, he is helping Earth overcome one of its biggest challenges. For someone who could not afford the materials he needed to do his work only two years ago, Mr Arkam is already exceeding all of his own expectations.

Q&A: Pir Arkam, founder of Proto21

Pir Arkam, founder of Proto 21
Pir Arkam, founder of Proto 21

What successful start-up do you wish you had started? 

Proto21 was my dream and that’s what I would start again if I get a chance again. I want to become an industrialist. My goal is to use technology to solve problems and create jobs.

What's next?

Future plans are to start a renewable energy based start-up or an engineering DIY education kits company. I want to build factories and become the leading manufacturer of the world.

What has your growth journey been like?

Business expansion has been overwhelming in the short span of two years. From myself alone to a good team of 18 people, from one single machine to 40 machines.

If you could do it all again, what would you do differently?

I would work better on digital marketing campaigns and join Joseph Group earlier.

What might surprise people about the potential of 3D printing in the next decade? 

3D printing is going to be a part of everyday life. There will be a 3D printer in everyone’s home and essential manufacturing tools in various industries. You will be able to 3D print body organs. Martians will use it as an essential tool while establishing Mars colonies. 3D printers in combination with artificial intelligence will develop communities and facilities on their own in remote areas, and even outside, this world.

COMPANY PROFILE
Name: HyperSpace
 
Started: 2020
 
Founders: Alexander Heller, Rama Allen and Desi Gonzalez
 
Based: Dubai, UAE
 
Sector: Entertainment 
 
Number of staff: 210 
 
Investment raised: $75 million from investors including Galaxy Interactive, Riyadh Season, Sega Ventures and Apis Venture Partners
Abu Dhabi GP schedule

Friday: First practice - 1pm; Second practice - 5pm

Saturday: Final practice - 2pm; Qualifying - 5pm

Sunday: Etihad Airways Abu Dhabi Grand Prix (55 laps) - 5.10pm

Some of Darwish's last words

"They see their tomorrows slipping out of their reach. And though it seems to them that everything outside this reality is heaven, yet they do not want to go to that heaven. They stay, because they are afflicted with hope." - Mahmoud Darwish, to attendees of the Palestine Festival of Literature, 2008

His life in brief: Born in a village near Galilee, he lived in exile for most of his life and started writing poetry after high school. He was arrested several times by Israel for what were deemed to be inciteful poems. Most of his work focused on the love and yearning for his homeland, and he was regarded the Palestinian poet of resistance. Over the course of his life, he published more than 30 poetry collections and books of prose, with his work translated into more than 20 languages. Many of his poems were set to music by Arab composers, most significantly Marcel Khalife. Darwish died on August 9, 2008 after undergoing heart surgery in the United States. He was later buried in Ramallah where a shrine was erected in his honour.

COMPANY%20PROFILE
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UAE currency: the story behind the money in your pockets
MATCH INFO

English Premiership semi-finals

Saracens 57
Wasps 33

Exeter Chiefs 36
Newcastle Falcons 5

Key facilities
  • Olympic-size swimming pool with a split bulkhead for multi-use configurations, including water polo and 50m/25m training lanes
  • Premier League-standard football pitch
  • 400m Olympic running track
  • NBA-spec basketball court with auditorium
  • 600-seat auditorium
  • Spaces for historical and cultural exploration
  • An elevated football field that doubles as a helipad
  • Specialist robotics and science laboratories
  • AR and VR-enabled learning centres
  • Disruption Lab and Research Centre for developing entrepreneurial skills
The%20specs
%3Cp%3E%3Cstrong%3EEngine%3A%20%3C%2Fstrong%3E2.3-litre%204cyl%20turbo%0D%3Cbr%3E%3Cstrong%3EPower%3A%20%3C%2Fstrong%3E299hp%20at%205%2C500rpm%0D%3Cbr%3E%3Cstrong%3ETorque%3A%20%3C%2Fstrong%3E420Nm%20at%202%2C750rpm%0D%3Cbr%3E%3Cstrong%3ETransmission%3A%20%3C%2Fstrong%3E10-speed%20auto%0D%3Cbr%3E%3Cstrong%3EFuel%20consumption%3A%20%3C%2Fstrong%3E12.4L%2F100km%0D%3Cbr%3E%3Cstrong%3EOn%20sale%3A%20%3C%2Fstrong%3ENow%0D%3Cbr%3E%3Cstrong%3EPrice%3A%20%3C%2Fstrong%3EFrom%20Dh157%2C395%20(XLS)%3B%20Dh199%2C395%20(Limited)%3C%2Fp%3E%0A
Labour dispute

The insured employee may still file an ILOE claim even if a labour dispute is ongoing post termination, but the insurer may suspend or reject payment, until the courts resolve the dispute, especially if the reason for termination is contested. The outcome of the labour court proceedings can directly affect eligibility.


- Abdullah Ishnaneh, Partner, BSA Law 

Benefits of first-time home buyers' scheme
  • Priority access to new homes from participating developers
  • Discounts on sales price of off-plan units
  • Flexible payment plans from developers
  • Mortgages with better interest rates, faster approval times and reduced fees
  • DLD registration fee can be paid through banks or credit cards at zero interest rates
Emiratisation at work

Emiratisation was introduced in the UAE more than 10 years ago

It aims to boost the number of citizens in the workforce particularly in the private sector.

Growing the number of Emiratis in the workplace will help the UAE reduce dependence on overseas workers

The Cabinet in December last year, approved a national fund for Emirati jobseekers and guaranteed citizens working in the private sector a comparable pension

President Sheikh Khalifa has described Emiratisation as “a true measure for success”.

During the UAE’s 48th National Day, Sheikh Khalifa named education, entrepreneurship, Emiratisation and space travel among cornerstones of national development

More than 80 per cent of Emiratis work in the federal or local government as per 2017 statistics

The Emiratisation programme includes the creation of 20,000 new jobs for UAE citizens

UAE citizens will be given priority in managerial positions in the government sphere

The purpose is to raise the contribution of UAE nationals in the job market and create a diverse workforce of citizens

UAE currency: the story behind the money in your pockets
FIXTURES

All times UAE ( 4 GMT)

Friday
Saint-Etienne v Montpellier (10.45pm)

Saturday
Monaco v Caen (7pm)
Amiens v Bordeaux (10pm)
Angers v Toulouse (10pm)
Metz v Dijon (10pm)
Nantes v Guingamp (10pm)
Rennes v Lille (10pm)

Sunday
Nice v Strasbourg (5pm)
Troyes v Lyon (7pm)
Marseille v Paris Saint-Germain (11pm)

Four motivational quotes from Alicia's Dubai talk

“The only thing we need is to know that we have faith. Faith and hope in our own dreams. The belief that, when we keep going we’re going to find our way. That’s all we got.”

“Sometimes we try so hard to keep things inside. We try so hard to pretend it’s not really bothering us. In some ways, that hurts us more. You don’t realise how dishonest you are with yourself sometimes, but I realised that if I spoke it, I could let it go.”

“One good thing is to know you’re not the only one going through it. You’re not the only one trying to find your way, trying to find yourself, trying to find amazing energy, trying to find a light. Show all of yourself. Show every nuance. All of your magic. All of your colours. Be true to that. You can be unafraid.”

“It’s time to stop holding back. It’s time to do it on your terms. It’s time to shine in the most unbelievable way. It’s time to let go of negativity and find your tribe, find those people that lift you up, because everybody else is just in your way.”

About Proto21

Date started: May 2018
Founder: Pir Arkam
Based: Dubai
Sector: Additive manufacturing (aka, 3D printing)
Staff: 18
Funding: Invested, supported and partnered by Joseph Group