A study has found that the artificial intelligence chatbot ChatGPT can outperform doctors in providing high-quality and empathetic advice to patients' questions.
Researchers at the University of California published the findings in JAMA Internal Medicine.
They compared written responses from doctors and ChatGPT to real-world health questions. A panel of licensed healthcare professionals preferred ChatGPT’s responses 79 per cent of the time and rated its responses as higher quality and more empathetic.
Dr John W Ayers from the Qualcomm Institute within the University of California San Diego, who led the study, said: “The opportunities for improving healthcare with AI are massive.
“AI-augmented care is the future of medicine.”
While the study shows the potential for AI assistants to be integrated into health systems to improve doctors' responses to patient questions, the researchers emphasised that AI assistants such as ChatGPT are not intended to replace doctors.
Instead, they believe that doctors working together with technologies like ChatGPT may revolutionise medicine.
To obtain a large and diverse sample of healthcare questions and doctors' answers that do not contain identifiable personal information, the team turned to the social media platform Reddit, where millions of patients publicly post medical questions, to which doctors respond.
The subreddit r/AskDocs has about 452,000 members who post medical questions, with verified healthcare professionals submitting answers.
While some may wonder if question-answer exchanges on social media are a fair test, the researchers noted that the exchanges were reflective of their clinical experience.
The team randomly sampled 195 exchanges from AskDocs where a verified doctor responded to a public question.
The team provided the original question to ChatGPT and asked it to author a response.
A panel of three licensed healthcare professionals assessed each question and the corresponding responses and were blinded to whether the response originated from a doctor or ChatGPT.
The panel of healthcare professional evaluators preferred ChatGPT responses to doctor responses 79 per cent of the time.
ChatGPT responses were also rated significantly higher in quality than doctors' responses, and were more empathetic.
Dr Aaron Goodman, an associate clinical professor at UC San Diego School of Medicine and study co-author, said: “ChatGPT is a prescription I’d like to give to my inbox.
“The tool will transform the way I support my patients.”
While the study shows promise for AI assistants in healthcare, the researchers emphasised the need for integrating AI assistants into healthcare messaging to be done in the context of a randomised controlled trial to judge how the use of AI assistants affects results for both doctors and patients.
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Veil (Object Lessons)
Rafia Zakaria
Bloomsbury Academic
UPI facts
More than 2.2 million Indian tourists arrived in UAE in 2023
More than 3.5 million Indians reside in UAE
Indian tourists can make purchases in UAE using rupee accounts in India through QR-code-based UPI real-time payment systems
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Details
Through Her Lens: The stories behind the photography of Eva Sereny
Forewords by Jacqueline Bisset and Charlotte Rampling, ACC Art Books
Five films to watch
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UAE currency: the story behind the money in your pockets
More coverage from the Future Forum
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Why your domicile status is important
Your UK residence status is assessed using the statutory residence test. While your residence status – ie where you live - is assessed every year, your domicile status is assessed over your lifetime.
Your domicile of origin generally comes from your parents and if your parents were not married, then it is decided by your father. Your domicile is generally the country your father considered his permanent home when you were born.
UK residents who have their permanent home ("domicile") outside the UK may not have to pay UK tax on foreign income. For example, they do not pay tax on foreign income or gains if they are less than £2,000 in the tax year and do not transfer that gain to a UK bank account.
A UK-domiciled person, however, is liable for UK tax on their worldwide income and gains when they are resident in the UK.
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What is graphene?
Graphene is a single layer of carbon atoms arranged like honeycomb.
It was discovered in 2004, when Russian-born Manchester scientists Andrei Geim and Kostya Novoselov were "playing about" with sticky tape and graphite - the material used as "lead" in pencils.
Placing the tape on the graphite and peeling it, they managed to rip off thin flakes of carbon. In the beginning they got flakes consisting of many layers of graphene. But as they repeated the process many times, the flakes got thinner.
By separating the graphite fragments repeatedly, they managed to create flakes that were just one atom thick. Their experiment had led to graphene being isolated for the very first time.
At the time, many believed it was impossible for such thin crystalline materials to be stable. But examined under a microscope, the material remained stable, and when tested was found to have incredible properties.
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But the 'sticky tape' method would not work on an industrial scale. Since then, scientists have been working on manufacturing graphene, to make use of its incredible properties.
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Coal Black Mornings
Brett Anderson
Little Brown Book Group
