A sign for Akamai technology company is seen on a building in Cambridge, Massachusetts. AFP
A sign for Akamai technology company is seen on a building in Cambridge, Massachusetts. AFP
A sign for Akamai technology company is seen on a building in Cambridge, Massachusetts. AFP
A sign for Akamai technology company is seen on a building in Cambridge, Massachusetts. AFP

What is Akamai, the service behind the global internet outage?


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More than 30,000 websites for travel, banking, news, e-commerce and international shipping companies experienced an outage on Thursday.

Among the affected sites were those of Airbnb, Amazon, American Express, Costco, Delta Air Lines, Home Depot, McDonald's and UPS.

Streaming services run by HBO, gaming sites run by Microsoft, public transit sites like the New York subway and bus system, and financial service companies like Capital One were also hit by the outage.

“We have implemented a fix for this issue, and based on current observations, the service is resuming normal operations,” the company Akamai, which provides Domain Name System (DNS) services to thousands of companies, said in a tweet.

The outage only lasted for about an hour, but concern spread across social media as the event was similar to another outage that occurred in recent months.

What is Akamai?

Akamai is a cloud-based company based in Cambridge, Massachusetts, that handles web content delivery globally.

As a content delivery network (CDN), it ensures the availability and performance of thousands of websites.

Companies hire the services of businesses like Akamai to make their websites run reliably and smoothly for users around the world.

Why did the outage happen?

The company tweeted on Thursday that it was experiencing a service disruption, though it ruled out a cyber attack on its platform.

Akamai had put out an alert about the Edge DNS service incident, noting a “partial outage” on its website, Reuters reported.

DNS (Domain Name System) is a service that translates readable domain names into machine readable IP addresses, connecting it to a server and delivering the requested page on the user's phone or laptop.

The company said that it had “implemented a fix” that resulted in the return of thousands of websites.

Later on Thursday, the company confirmed "a software configuration update triggered a bug in the DNS system, the system that directs browsers to websites".

"This caused a disruption impacting availability of some customer websites," it said in a post.

Rolling back the software update fixed the problem, Akamai said, apologising for the trouble.

Was this related to recent internet outages and could it happen again?

In June, another internet outage occurred under cloud CDN service Fastly.

Many news websites like CNN, Bloomberg, The Guardian and The Financial Times as well as other sites like eBay, Reddit and Twitch were shuttered under Fastly's partial outage, though services such as Shopify and Stripe were not affected.

The company identified the problem as a “service configuration".

Akamai was involved in another recent outage that hit bank and airline websites on both sides of the Pacific Ocean.

At that time, Akamai said that around 500 of its customers were briefly knocked offline because of a problem with one of its online security products.

The incidents have drawn attention to the stability of economically vital online platforms and the key role that a handful of little-known CDN companies play in keeping the web running.

It is probable that internet services and websites using cloud-based CDN service providers will see similar outages in the future — it's only a question of when.

Benefits of first-time home buyers' scheme
  • Priority access to new homes from participating developers
  • Discounts on sales price of off-plan units
  • Flexible payment plans from developers
  • Mortgages with better interest rates, faster approval times and reduced fees
  • DLD registration fee can be paid through banks or credit cards at zero interest rates
Planes grounded by coronavirus

British Airways: Cancels all direct flights to and from mainland China 

Hong Kong-based Cathay Pacific: Cutting capacity to/from mainland China by 50 per cent from Jan. 30

Chicago-based United Airlines: Reducing flights to Beijing, Shanghai, and Hong Kong

Ai Seoul:  Suspended all flights to China

Finnair: Suspending flights to Nanjing and Beijing Daxing until the end of March

Indonesia's Lion Air: Suspending all flights to China from February

South Korea's Asiana Airlines,  Jeju Air  and Jin Air: Suspend all flights

The Melbourne Mercer Global Pension Index

The Melbourne Mercer Global Pension Index

Mazen Abukhater, principal and actuary at global consultancy Mercer, Middle East, says the company’s Melbourne Mercer Global Pension Index - which benchmarks 34 pension schemes across the globe to assess their adequacy, sustainability and integrity - included Saudi Arabia for the first time this year to offer a glimpse into the region.

The index highlighted fundamental issues for all 34 countries, such as a rapid ageing population and a low growth / low interest environment putting pressure on expected returns. It also highlighted the increasing popularity around the world of defined contribution schemes.

“Average life expectancy has been increasing by about three years every 10 years. Someone born in 1947 is expected to live until 85 whereas someone born in 2007 is expected to live to 103,” Mr Abukhater told the Mena Pensions Conference.

“Are our systems equipped to handle these kind of life expectancies in the future? If so many people retire at 60, they are going to be in retirement for 43 years – so we need to adapt our retirement age to our changing life expectancy.”

Saudi Arabia came in the middle of Mercer’s ranking with a score of 58.9. The report said the country's index could be raised by improving the minimum level of support for the poorest aged individuals and increasing the labour force participation rate at older ages as life expectancies rise.

Mr Abukhater said the challenges of an ageing population, increased life expectancy and some individuals relying solely on their government for financial support in their retirement years will put the system under strain.

“To relieve that pressure, governments need to consider whether it is time to switch to a defined contribution scheme so that individuals can supplement their own future with the help of government support,” he said.

What the law says

Micro-retirement is not a recognised concept or employment status under Federal Decree Law No. 33 of 2021 on the Regulation of Labour Relations (as amended) (UAE Labour Law). As such, it reflects a voluntary work-life balance practice, rather than a recognised legal employment category, according to Dilini Loku, senior associate for law firm Gateley Middle East.

“Some companies may offer formal sabbatical policies or career break programmes; however, beyond such arrangements, there is no automatic right or statutory entitlement to extended breaks,” she explains.

“Any leave taken beyond statutory entitlements, such as annual leave, is typically regarded as unpaid leave in accordance with Article 33 of the UAE Labour Law. While employees may legally take unpaid leave, such requests are subject to the employer’s discretion and require approval.”

If an employee resigns to pursue micro-retirement, the employment contract is terminated, and the employer is under no legal obligation to rehire the employee in the future unless specific contractual agreements are in place (such as return-to-work arrangements), which are generally uncommon, Ms Loku adds.

 

 

MATCH INFO

Manchester United 2
(Martial 30', McTominay 90 6')

Manchester City 0

Emergency phone numbers in the UAE

Estijaba – 8001717 –  number to call to request coronavirus testing

Ministry of Health and Prevention – 80011111

Dubai Health Authority – 800342 – The number to book a free video or voice consultation with a doctor or connect to a local health centre

Emirates airline – 600555555

Etihad Airways – 600555666

Ambulance – 998

Knowledge and Human Development Authority – 8005432 ext. 4 for Covid-19 queries

Milestones on the road to union

1970

October 26: Bahrain withdraws from a proposal to create a federation of nine with the seven Trucial States and Qatar. 

December: Ahmed Al Suwaidi visits New York to discuss potential UN membership.

1971

March 1:  Alex Douglas Hume, Conservative foreign secretary confirms that Britain will leave the Gulf and “strongly supports” the creation of a Union of Arab Emirates.

July 12: Historic meeting at which Sheikh Zayed and Sheikh Rashid make a binding agreement to create what will become the UAE.

July 18: It is announced that the UAE will be formed from six emirates, with a proposed constitution signed. RAK is not yet part of the agreement.

August 6:  The fifth anniversary of Sheikh Zayed becoming Ruler of Abu Dhabi, with official celebrations deferred until later in the year.

August 15: Bahrain becomes independent.

September 3: Qatar becomes independent.

November 23-25: Meeting with Sheikh Zayed and Sheikh Rashid and senior British officials to fix December 2 as date of creation of the UAE.

November 29:  At 5.30pm Iranian forces seize the Greater and Lesser Tunbs by force.

November 30: Despite  a power sharing agreement, Tehran takes full control of Abu Musa. 

November 31: UK officials visit all six participating Emirates to formally end the Trucial States treaties

December 2: 11am, Dubai. New Supreme Council formally elects Sheikh Zayed as President. Treaty of Friendship signed with the UK. 11.30am. Flag raising ceremony at Union House and Al Manhal Palace in Abu Dhabi witnessed by Sheikh Khalifa, then Crown Prince of Abu Dhabi.

December 6: Arab League formally admits the UAE. The first British Ambassador presents his credentials to Sheikh Zayed.

December 9: UAE joins the United Nations.

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Key recommendations
  • Fewer criminals put behind bars and more to serve sentences in the community, with short sentences scrapped and many inmates released earlier.
  • Greater use of curfews and exclusion zones to deliver tougher supervision than ever on criminals.
  • Explore wider powers for judges to punish offenders by blocking them from attending football matches, banning them from driving or travelling abroad through an expansion of ‘ancillary orders’.
  • More Intensive Supervision Courts to tackle the root causes of crime such as alcohol and drug abuse – forcing repeat offenders to take part in tough treatment programmes or face prison.
Updated: July 22, 2021, 11:02 PM`