Mathew Kurian / The National
Mathew Kurian / The National
Mathew Kurian / The National
Mathew Kurian / The National

The Debt Panel: 'My salary was cut and I am struggling to pay off my Dh140,000 loan'


Felicity Glover
  • English
  • Arabic

In 2013, I applied for a Dh60,000 loan and then transferred the loan to another bank as I could increase the amount to Dh140,000, which allowed me to to pay for medical expenses for my family and close my credit card.

My mother was becoming very sick from diabetes and in 2019, she underwent an expensive surgical procedure as she was suffering from serious podiatry issues. My wife was also pregnant at the time and had to resign from her job, making me the sole breadwinner of the family.

Because of the Covid-19 pandemic, my monthly salary of Dh8,400 was reduced to Dh5,865. My monthly instalments on the loan are Dh3,657 per month, but after deducting Dh1,250 for rent, I am left with just Dh958 for household expenses to buy groceries and pay utility bills. I am also meant to send Dh1,000 every month to my family in India, so we are running on a negative budget.

So far, I have borrowed a total of Dh25,000 from family and friends to help us survive these past few months. I couldn’t afford to pay for a doctor last month for my sick two-year-old daughter, and we had to make a very difficult decision to send my wife and child home on November 5 as she still couldn’t find a job here. My mother also passed away in September and I was unable to go home for her funeral.

I have not missed any loan instalments, and have applied for a payment deferral with my bank. But they said that because I don't meet the minimum 25 per cent salary reduction threshold caused by the pandemic, they cannot approve my request. I don't know how to solve this difficult situation and am very depressed. Can you help me, please? JG, Dubai

Debt panellist 1: Philip King, head of retail banking at Abu Dhabi Islamic Bank

We would like to extend our sincerest condolences on the loss of your mother. This must be a very difficult time for you and your family, and we sympathise with your challenging situation.

Despite these burdens, it is admirable to see that you remain committed in repaying your loan to the best of your ability. Your sense of accountability and consistency will greatly benefit you when negotiating with your bank.

We highly advise you to proactively communicate your situation with your bank. In your discussions with them, make sure to provide the necessary documents that exhibit your salary reduction, as well as proof of accumulated medical fees and expenses that can help explain your predicament.

From the salary figures you've quoted, it looks like you've received a 30 per cent pay cut

Emphasise that you intend to diligently meet your loan repayments and completely clear your outstanding dues. Over the course of the year, banks have been greatly encouraged to be lenient and understanding of their customers’ situation by offering payment holidays or reduced fees.

Just last week, the Central Bank of the UAE announced that it will extend to June 2021 the applicability period of key components of the Targeted Economic Support Scheme (Tess) to support banking customers who are impacted by the pandemic.

Ultimately, it is in the bank's interest to minimise the risk of customers’ default, which is why they would most likely be willing to work out new repayment terms for you. You can request for a longer financing tenure with lower monthly repayments to help alleviate short-term financial pressures.

For the time being, we advise that you and your family continue to exercise frugal budgeting. It would also help if your wife can share your financial responsibilities by securing a job.

Debt panellist 2: Ambareen Musa, founder and chief executive of Souqalmal.com

The situation you now find yourself in sounds very challenging. Unfortunately, financial difficulties have become the reality of many people like yourself, who are facing a cash crunch owing to salary cuts, forced unpaid leave and redundancies.

To start with, you should reopen the negotiations with your bank. From the salary figures you've quoted, it looks like you've received a 30 per cent pay cut. You can use this, along with your personal financial circumstances as grounds for applying for a payment holiday.

If this isn't feasible, ask the bank if and how your loan can be restructured to make it more affordable for you to repay. This could be an extension of the loan tenure or a reduction in the interest rate, which would make repayments more manageable for you.

You must also find ways to cut costs and boost your income, such as moving to cheaper accommodation to save on rent. Since your family has moved back home, can you ask your employer to sponsor and arrange for your accommodation, so you can skip paying rent altogether?

You could also consider temporarily reducing remittances to your family for the time being. You could continue relying on some financial help from another family member for a few months until you sort things out. Taking on some freelance or additional part-time work on the side could also be a good option.

Debt panellist 3: Stuart Ritchie, director of wealth advice at AES

A possible option is to request an extension to the term of your loan agreement so that your debt is spread over a longer period, reducing your monthly payments to a more manageable level. You could also speak to the bank about only paying the interest on the loan until your situation resolves.

This may help you in the short-term with your cash flow until your full monthly salary is reinstated. It is important to note that you may pay more over the longer term by doing this and it is only a temporary solution.

If possible, avoid taking on any other debt, including from family or friends. It’s important that your budget returns to being positive as soon as possible to stop your debt getting out of control.

In the meantime, I would advise speaking to your employer about when you can expect your salary to return in full. You could also discuss with them about taking on additional responsibilities or options to work overtime, at least temporarily, to boost your earnings. This will give you more room in your budget to put together a repayment plan while having enough to cover your other outgoings.

The Debt Panel is a weekly column to help readers tackle their debts more effectively. If you have a question for the panel, write to pf@thenational.ae

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Transmission: six-speed and 10-speed

Power: 271 and 409 horsepower

Torque: 385 and 650Nm

Price: from Dh229,900 to Dh355,000

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David Haye record

Total fights: 32
Wins: 28
Wins by KO: 26
Losses: 4

Conflict, drought, famine

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It has been claimed that the policies of the Ethiopian government, which took control after deposing Emperor Haile Selassie in a military-led revolution in 1974, contributed to the scale of the famine.
Dr Miriam Bradley, senior lecturer in humanitarian studies at the University of Manchester, has argued that, by the early 1980s, “several government policies combined to cause, rather than prevent, a famine which lasted from 1983 to 1985. Mengistu’s government imposed Stalinist-model agricultural policies involving forced collectivisation and villagisation [relocation of communities into planned villages].
The West became aware of the catastrophe through a series of BBC News reports by journalist Michael Buerk in October 1984 describing a “biblical famine” and containing graphic images of thousands of people, including children, facing starvation.

Band Aid

Bob Geldof, singer with the Irish rock group The Boomtown Rats, formed Band Aid in response to the horrific images shown in the news broadcasts.
With Midge Ure of the band Ultravox, he wrote the hit charity single Do They Know it’s Christmas in December 1984, featuring a string of high-profile musicians.
Following the single’s success, the idea to stage a rock concert evolved.
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The combined event was broadcast to an estimated worldwide audience of 1.5 billion.

Two products to make at home

Toilet cleaner

1 cup baking soda 

1 cup castile soap

10-20 drops of lemon essential oil (or another oil of your choice) 

Method:

1. Mix the baking soda and castile soap until you get a nice consistency.

2. Add the essential oil to the mix.

Air Freshener

100ml water 

5 drops of the essential oil of your choice (note: lavender is a nice one for this) 

Method:

1. Add water and oil to spray bottle to store.

2. Shake well before use. 

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The number, in kilograms, that Swarovski’s wedding gown weighed.

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How many looks Cinco has created in a new collection to celebrate Ballet Philippines’ 50th birthday

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The hours needed to create the butterfly gown worn by Aishwarya Rai to the 2018 Cannes Film Festival.

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The number of followers that Michael Cinco’s Instagram account has garnered.

THE BIO: Martin Van Almsick

Hometown: Cologne, Germany

Family: Wife Hanan Ahmed and their three children, Marrah (23), Tibijan (19), Amon (13)

Favourite dessert: Umm Ali with dark camel milk chocolate flakes

Favourite hobby: Football

Breakfast routine: a tall glass of camel milk

Key findings of Jenkins report
  • Founder of the Muslim Brotherhood, Hassan al Banna, "accepted the political utility of violence"
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  • Laying out the report in the House of Commons, David Cameron told MPs: "The main findings of the review support the conclusion that membership of, association with, or influence by the Muslim Brotherhood should be considered as a possible indicator of extremism."
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October 18 – 7.30pm, UAE v Oman, Zayed Cricket Stadium, Abu Dhabi
October 19 – 7.30pm, UAE v Ireland, Zayed Cricket Stadium, Abu Dhabi
October 21 – 2.10pm, UAE v Hong Kong, Zayed Cricket Stadium, Abu Dhabi
October 22 – 2.10pm, UAE v Jersey, Zayed Cricket Stadium, Abu Dhabi
October 24 – 10am, UAE v Nigeria, Abu Dhabi Cricket Oval 1
October 27 – 7.30pm, UAE v Canada, Zayed Cricket Stadium, Abu Dhabi

October 29 – 2.10pm, Playoff 1 – A2 v B3; 7.30pm, Playoff 2 – A3 v B2, at Dubai International Stadium.
October 30 – 2.10pm, Playoff 3 – A4 v Loser of Play-off 1; 7.30pm, Playoff 4 – B4 v Loser of Play-off 2 at Dubai International Stadium

November 1 – 2.10pm, Semifinal 1 – B1 v Winner of Play-off 1; 7.30pm, Semifinal 2 – A1 v Winner of Play-off 2 at Dubai International Stadium
November 2 – 2.10pm, Third place Playoff – B1 v Winner of Play-off 1; 7.30pm, Final, at Dubai International Stadium

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AI traffic lights to ease congestion at seven points to Sheikh Zayed bin Sultan Street

The seven points are:

Shakhbout bin Sultan Street

Dhafeer Street

Hadbat Al Ghubainah Street (outbound)

Salama bint Butti Street

Al Dhafra Street

Rabdan Street

Umm Yifina Street exit (inbound)

UAE currency: the story behind the money in your pockets

Sui Dhaaga: Made in India

Director: Sharat Katariya

Starring: Varun Dhawan, Anushka Sharma, Raghubir Yadav

3.5/5

How The Debt Panel's advice helped readers in 2019

December 11: 'My husband died, so what happens to the Dh240,000 he owes in the UAE?'

JL, a housewife from India, wrote to us about her husband, who died earlier this month. He left behind an outstanding loan of Dh240,000 and she was hoping to pay it off with an insurance policy he had taken out. She also wanted to recover some of her husband’s end-of-service liabilities to help support her and her son.

“I have no words to thank you for helping me out,” she wrote to The Debt Panel after receiving the panellists' comments. “The advice has given me an idea of the present status of the loan and how to take it up further. I will draft a letter and send it to the email ID on the bank’s website along with the death certificate. I hope and pray to find a way out of this.”

November 26:  ‘I owe Dh100,000 because my employer has not paid me for a year’

SL, a financial services employee from India, left the UAE in June after quitting his job because his employer had not paid him since November 2018. He owes Dh103,800 on four debts and was told by the panellists he may be able to use the insolvency law to solve his issue. 

SL thanked the panellists for their efforts. "Indeed, I have some clarity on the consequence of the case and the next steps to take regarding my situation," he says. "Hopefully, I will be able to provide a positive testimony soon."

October 15: 'I lost my job and left the UAE owing Dh71,000. Can I return?'

MS, an energy sector employee from South Africa, left the UAE in August after losing his Dh12,000 job. He was struggling to meet the repayments while securing a new position in the UAE and feared he would be detained if he returned. He has now secured a new job and will return to the Emirates this month.

“The insolvency law is indeed a relief to hear,” he says. "I will not apply for insolvency at this stage. I have been able to pay something towards my loan and credit card. As it stands, I only have a one-month deficit, which I will be able to recover by the end of December." 

WOMAN AND CHILD

Director: Saeed Roustaee

Starring: Parinaz Izadyar, Payman Maadi

Rating: 4/5

UAE currency: the story behind the money in your pockets
UAE currency: the story behind the money in your pockets
Jetour T1 specs

Engine: 2-litre turbocharged

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Price: From Dh126,000

Available: Now

Specs

Engine: Duel electric motors
Power: 659hp
Torque: 1075Nm
On sale: Available for pre-order now
Price: On request

The specs

AT4 Ultimate, as tested

Engine: 6.2-litre V8

Power: 420hp

Torque: 623Nm

Transmission: 10-speed automatic

Price: From Dh330,800 (Elevation: Dh236,400; AT4: Dh286,800; Denali: Dh345,800)

On sale: Now

The years Ramadan fell in May

1987

1954

1921

1888

Long read

Mageed Yahia, director of WFP in UAE: Coronavirus knows no borders, and neither should the response

The%20Afghan%20connection
%3Cp%3EThe%20influx%20of%20talented%20young%20Afghan%20players%20to%20UAE%20cricket%20could%20have%20a%20big%20impact%20on%20the%20fortunes%20of%20both%20countries.%20Here%20are%20three%20Emirates-based%20players%20to%20watch%20out%20for.%0D%3Cbr%3E%20%0D%3Cbr%3E%3Cstrong%3EHassan%20Khan%20Eisakhil%3C%2Fstrong%3E%0D%3Cbr%3EMohammed%20Nabi%20is%20still%20proving%20his%20worth%20at%20the%20top%20level%20but%20there%20is%20another%20reason%20he%20is%20raging%20against%20the%20idea%20of%20retirement.%20If%20the%20allrounder%20hangs%20on%20a%20little%20bit%20longer%2C%20he%20might%20be%20able%20to%20play%20in%20the%20same%20team%20as%20his%20son%2C%20Hassan%20Khan.%20The%20family%20live%20in%20Ajman%20and%20train%20in%20Sharjah.%0D%3Cbr%3E%20%0D%3Cbr%3E%3Cstrong%3EMasood%20Gurbaz%3C%2Fstrong%3E%0D%3Cbr%3EThe%20opening%20batter%2C%20who%20trains%20at%20Sharjah%20Cricket%20Academy%2C%20is%20another%20player%20who%20is%20a%20part%20of%20a%20famous%20family.%20His%20brother%2C%20Rahmanullah%2C%20was%20an%20IPL%20winner%20with%20Kolkata%20Knight%20Riders%2C%20and%20opens%20the%20batting%20with%20distinction%20for%20Afghanistan.%0D%3Cbr%3E%20%0D%3Cbr%3E%3Cstrong%3EOmid%20Rahman%3C%2Fstrong%3E%0D%3Cbr%3EThe%20fast%20bowler%20became%20a%20pioneer%20earlier%20this%20year%20when%20he%20became%20the%20first%20Afghan%20to%20represent%20the%20UAE.%20He%20showed%20great%20promise%20in%20doing%20so%2C%20too%2C%20playing%20a%20key%20role%20in%20the%20senior%20team%E2%80%99s%20qualification%20for%20the%20Asia%20Cup%20in%20Muscat%20recently.%0D%3Cbr%3E%3C%2Fp%3E%0A
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Tewellah by Nawal Zoghbi is out now.

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