Holly Grattan is the founder of Xocolart, a chocolate catering and events company that hosts corporate workshops and team bonding sessions centred on chocolate. Mrs Grattan, who set up her business in June this year, moved to Dubai from the UK 14 years ago to work in human resources and training.
Describe your financial journey so far.
I come from a working-class family that was very frugal about the way they lived their lives. My grandfather was a construction worker who had his own building trading business and my father ran his own company doing exhibition design. I hope I got my entrepreneurial spirit from them. My grandad was someone I really looked up to; he came from East London, fought during the Second World War and then set up his business.
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Why did you decide to set up your own business?
I've always worked in HR and training, but when I had my first son, who is now eight, I did an MBA. And after my second son - now three - was born, I took a chocolate-making course. I then decided to put my new HR background and chocolate skills together and that's how I came up with Xocolart. I'm now working on my masters in chocolate from the Ecole Chocolat in Switzerland, which I will complete in October. I previously set up Alpha Tots, an edutainment class for mothers and children that I ran for four years from 2004 to 2008, but I always wanted to do something more along the lines of what I had learnt in my MBA.
How do you incorporate chocolate into a team-building day?
We work with the organisation to create a tailor-made programme based on their corporate objectives. So if, for example, a company wants to create better cohesion in their team, we design a programme that's all about creating a signature box of chocolates for a target market that is dependent on the company's objectives as well. The team will then learn how to make the chocolates following a demo by us and make a presentation about the product that takes the pricing and budgeting into account as well. We also produce branded chocolates and cupcakes for corporate and private events and if we do a corporate funday, we will either run a chocolate-making workshop or a tasting session, where the team can taste lots of different brands with up to 100 per cent cocoa content.
What has been your most valuable financial lesson?
My grandfather used to say: "Take care of the pennies and the pounds will take care of themselves." As a young child, I had my little piggy bank in my bedroom and everything I earned from my part-time jobs went into it. I always had several jobs on the go, whether it was sweeping up hair in a salon or working in a burger bar, the local supermarket or the garden centre. I loved getting out there and earning my own money. My parents were strict in that they wouldn't just buy us anything we wanted, but we could work towards getting something by doing chores for pocket money. My brother used to wash the cars and I used to help my mum with the ironing. I didn't get the money if I hadn't completed the job, so it taught me early on that you had to work for the money you earn.
What do you like to invest in?
I want to invest in my children and a good education for them and we are looking at a new savings plan to support our children through university. The costs seem to be going up and we don't want our children to start their lives with a huge amount of debt. I also feel quite strongly about investing in property both here and in the UK. But for now, I want to spend my time investing in the company. I feel quietly confident that it will work and feel there is a lot of potential in the product we have.
What financial advice would you give your children?
Since I've started this company, my eldest son has set up his own juice business. He'll make orange juice and take it down to the park and try to shift it for Dh10 a cup. I have helped him by teaching him about buying the products, adding a mark-up and explaining how much time it takes to run the business and working that into the cost. Last year, he did a similar thing with cookies and he's having so much fun doing it.
What is your philosophy towards money?
If I'm honest with myself, I'm extremely money driven and always have been, but it's not the only thing in my life. I'm also driven by what is good for my family and being a good mum. I'm quite a good time manager and I wouldn't be doing this if I didn't have enough time to spend with my children. I tend to work really hard when I have a specific job on, but then set aside time to spend the whole day with my children.
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Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.
Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.
“Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.
Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.
“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.
Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.
From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.
Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.
BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.
Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.
Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.
“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.
Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.
“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.
“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”
The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”
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