I rent a one-bedroom apartment in Dubai. The building I live in has not been cleaned for the past few months and the management claims that a new cleaning provider has just been hired.
The building hallway is littered with cockroaches, which have also made their way into the apartment. Although the building management has now called in a pest control company, I continue to see cockroaches inside the apartment.
Also, a window pane in my apartment cracked while I was at work. I informed the maintenance team who agreed to replace the window glass pane. However, it has been 10 months since I lodged this complaint and the window is yet to be fixed. The maintenance team claims that the window pane has not been delivered because the office has not paid the glass delivery company. How can I deal with this situation? YS, Dubai
Given how you speak about the management of the building, I assume your landlord is the developer or a company, rather than an individual. That said, you should state your concerns directly to your landlord. The building management can help but only to a certain degree.
You obviously need to get to the bottom of the problems. So, try to speak to other residents in order to see if they too have had similar issues. If you speak collectively, it will have a bigger impact.
If these maintenance issues are taking too long, you can always look to replace the window pane yourself and reclaim the expense from the landlord via the next rental payments.
Generally speaking, if you are encountering too many issues and this is stopping you from having quiet enjoyment of the rental property, you will have every right to question the validity of the contract. Unless the landlord eradicates or deals with the issues in a timely manner, you will have no alternative but to vacate the apartment.
My rent contract ended and I have been trying to contact the landlord for three months, but the apartment is owned by a company and managed by an agent who is not answering calls, emails, or WhatsApp messages. I have notified the agent, facility management and the company that I don't want to renew the contract.
Facility management did an inspection of the flat and I gave them the keys. However, I don't have any official notification that they have accepted the end of the contract. Can you advise me on what I should do? EG, Dubai
It is extremely odd that despite trying for three months, nobody has replied to you. The good news is that you have proof via email and WhatsApp that you tried to notify them of your intentions not to renew. Legally, a tenant doesn’t actually have to give three months' notice to the landlord for non-renewal but it is always good practice as landlord/tenant relations need to be kept on a good footing.
As you can clearly demonstrate your actions of trying to contact them, there is nothing for you to worry about even though you don’t have final communications from anyone. Your contract is finished and that is the end of it.
If you are encountering too many issues and this is stopping you from having quiet enjoyment of the rental property, you will have every right to question the validity of the contract
Presumably, you handed back the property to facility management in exactly the same condition as it was given and closed all your utility accounts, so owe nothing.
My only concern would be your deposit. If you want it back, keep trying to contact the agent.
Mario Volpi is the sales and leasing manager at Engel & Volkers. He has worked in the property sector for more than 35 years in London and Dubai. The opinions expressed do not constitute legal advice and are provided for information only. Please send any questions to mario.volpi@engelvoelkers.com
UAE currency: the story behind the money in your pockets
Ferrari 12Cilindri specs
Engine: naturally aspirated 6.5-liter V12
Power: 819hp
Torque: 678Nm at 7,250rpm
Price: From Dh1,700,000
Available: Now
The specs
- Engine: 3.9-litre twin-turbo V8
- Power: 640hp
- Torque: 760nm
- On sale: 2026
- Price: Not announced yet
Tiger%20Stripes%20
%3Cp%3E%3Cstrong%3EDirector%3A%3C%2Fstrong%3E%20Amanda%20Nell%20Eu%C2%A0%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3EStars%3A%3C%2Fstrong%3E%20Zafreen%20Zairizal%2C%20Deena%20Ezral%20and%20Piqa%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3ERating%3A%3C%2Fstrong%3E%204.5%3C%2Fp%3E%0A
more from Janine di Giovanni
Why are asylum seekers being housed in hotels?
The number of asylum applications in the UK has reached a new record high, driven by those illegally entering the country in small boats crossing the English Channel.
A total of 111,084 people applied for asylum in the UK in the year to June 2025, the highest number for any 12-month period since current records began in 2001.
Asylum seekers and their families can be housed in temporary accommodation while their claim is assessed.
The Home Office provides the accommodation, meaning asylum seekers cannot choose where they live.
When there is not enough housing, the Home Office can move people to hotels or large sites like former military bases.
Global Fungi Facts
• Scientists estimate there could be as many as 3 million fungal species globally
• Only about 160,000 have been officially described leaving around 90% undiscovered
• Fungi account for roughly 90% of Earth's unknown biodiversity
• Forest fungi help tackle climate change, absorbing up to 36% of global fossil fuel emissions annually and storing around 5 billion tonnes of carbon in the planet's topsoil
Tips for newlyweds to better manage finances
All couples are unique and have to create a financial blueprint that is most suitable for their relationship, says Vijay Valecha, chief investment officer at Century Financial. He offers his top five tips for couples to better manage their finances.
Discuss your assets and debts: When married, it’s important to understand each other’s personal financial situation. It’s necessary to know upfront what each party brings to the table, as debts and assets affect spending habits and joint loan qualifications. Discussing all aspects of their finances as a couple prevents anyone from being blindsided later.
Decide on the financial/saving goals: Spouses should independently list their top goals and share their lists with one another to shape a joint plan. Writing down clear goals will help them determine how much to save each month, how much to put aside for short-term goals, and how they will reach their long-term financial goals.
Set a budget: A budget can keep the couple be mindful of their income and expenses. With a monthly budget, couples will know exactly how much they can spend in a category each month, how much they have to work with and what spending areas need to be evaluated.
Decide who manages what: When it comes to handling finances, it’s a good idea to decide who manages what. For example, one person might take on the day-to-day bills, while the other tackles long-term investments and retirement plans.
Money date nights: Talking about money should be a healthy, ongoing conversation and couples should not wait for something to go wrong. They should set time aside every month to talk about future financial decisions and see the progress they’ve made together towards accomplishing their goals.
Killing of Qassem Suleimani
Ain Dubai in numbers
126: The length in metres of the legs supporting the structure
1 football pitch: The length of each permanent spoke is longer than a professional soccer pitch
16 A380 Airbuses: The equivalent weight of the wheel rim.
9,000 tonnes: The amount of steel used to construct the project.
5 tonnes: The weight of each permanent spoke that is holding the wheel rim in place
192: The amount of cable wires used to create the wheel. They measure a distance of 2,4000km in total, the equivalent of the distance between Dubai and Cairo.