For maintenance issues exceeding Dh500, the responsibility falls on the landlord to cover the costs of necessary repairs. Getty Images
For maintenance issues exceeding Dh500, the responsibility falls on the landlord to cover the costs of necessary repairs. Getty Images
For maintenance issues exceeding Dh500, the responsibility falls on the landlord to cover the costs of necessary repairs. Getty Images
For maintenance issues exceeding Dh500, the responsibility falls on the landlord to cover the costs of necessary repairs. Getty Images


UAE Property: ‘Is a tenant responsible for paying for maintenance on the rented unit?’


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August 29, 2024

Question: I have been living in a rented apartment in Dubai for one year. Last week, I received an email from my landlord notifying me of an increase in rent, which is in line with what the Dubai Land Department’s rental calculator states is permissible.

However, the email states that I will have to pay for all maintenance issues during the term of the new lease.

This is an old building which needs to be renovated and maintenance problems come up all the time in my apartment.

Is it fair and legal for the landlord to put the onus of paying for maintenance on the tenant? If not, where can I lodge a complaint? I’d like to continue living in this apartment. Please advise. SK, Dubai

Answer: The landlord is responsible for the maintenance and upkeep of his property. However, there is an industry norm that for certain maintenance issues the tenant also shares this responsibility.

For ease of understanding between landlords and tenants, most tenancy contracts are written with the following clauses agreed upon: in the event that any minor maintenance issues that need attention and amount to less than Dh500 ($136), the tenant shall bear the cost and deal with the issues themselves.

For any maintenance issues above Dh500, this then falls upon the landlord to take care of and pay for the work needed to rectify the issue. You should inform the landlord that this is the norm and that having the complete maintenance on your shoulders is not correct.

Assuming he doesn’t agree and you also do not agree with having to pay for all of the maintenance going forward, I can only suggest you file a case at the Rental Dispute Centre and let the judge of the day decide upon a fair outcome.

This will cost you 3.5 per cent of the rental amount to open the case but often this charge is also awarded as costs to any winning party.

Q: I have been living in the UAE for many years. I earn a limited income but am keen to invest in the property sector.

What are a few options for someone like me to earn an income from property as an asset class in the UAE?

Would you recommend fractional property ownership? What are the disadvantages of this ownership model?

Are rent-to-own schemes still available in Dubai? What are the pros and cons of this model?

What about real estate investment trusts? Is this recommended for the average retail investor?

I’d like to know your thoughts on this subject. MM, Abu Dhabi

A: Without knowing exactly how much your earnings are or how much disposable income you have, it’s difficult to properly advise on what’s best for you but I will try to answer your questions.

The fractional ownership route would most likely be your best option. There are several companies that offer this, but one of them is called Prypco Blocks. The advantages of this are that you will be able to buy a portion of the property by investing as little as Dh2,000, you can earn monthly income from any rentals it may attract and, of course, any future growth through capital appreciation.

You can diversify by adding to your investment at any time, but one of the disadvantages would be that you would only be able to sell after a period of time has elapsed, so this may not be convenient if you needed to sell quickly.

The rent-to-own schemes are also a way of getting on to the property ladder, but you will need to invest much higher amounts than the fractional ownership route. They are a great way to live in a property while trying to raise enough of the deposit to then be able to get the rest of the funds to buy the property via a bank mortgage.

Unfortunately, there are not so many of these options available to the public due to the nature of the present market. These were popular a few years ago when the market was less buoyant.

Real estate investments are very much like fractional ownership and can be a great way to enter the market and also diversify the portfolio by owning small percentage portions of the unit.

Anyone can invest in this option but my advice is to shop around and always do your due diligence to find out what’s best for you in terms of all the factors, especially when wanting to exit.

Mario Volpi is head of brokerage at Novvi Properties and has worked in the property sector for 40 years in London and Dubai. The opinions expressed do not constitute legal advice and are provided for information only. Please send any questions to mario@novviproperties.com

The burning issue

The internal combustion engine is facing a watershed moment – major manufacturer Volvo is to stop producing petroleum-powered vehicles by 2021 and countries in Europe, including the UK, have vowed to ban their sale before 2040. The National takes a look at the story of one of the most successful technologies of the last 100 years and how it has impacted life in the UAE.

Read part three: the age of the electric vehicle begins

Read part two: how climate change drove the race for an alternative 

Read part one: how cars came to the UAE

Need to know

Unlike other mobile wallets and payment apps, a unique feature of eWallet is that there is no need to have a bank account, credit or debit card to do digital payments.

Customers only need a valid Emirates ID and a working UAE mobile number to register for eWallet account.

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What are the influencer academy modules?
  1. Mastery of audio-visual content creation. 
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Some of Darwish's last words

"They see their tomorrows slipping out of their reach. And though it seems to them that everything outside this reality is heaven, yet they do not want to go to that heaven. They stay, because they are afflicted with hope." - Mahmoud Darwish, to attendees of the Palestine Festival of Literature, 2008

His life in brief: Born in a village near Galilee, he lived in exile for most of his life and started writing poetry after high school. He was arrested several times by Israel for what were deemed to be inciteful poems. Most of his work focused on the love and yearning for his homeland, and he was regarded the Palestinian poet of resistance. Over the course of his life, he published more than 30 poetry collections and books of prose, with his work translated into more than 20 languages. Many of his poems were set to music by Arab composers, most significantly Marcel Khalife. Darwish died on August 9, 2008 after undergoing heart surgery in the United States. He was later buried in Ramallah where a shrine was erected in his honour.

UAE currency: the story behind the money in your pockets
Why it pays to compare

A comparison of sending Dh20,000 from the UAE using two different routes at the same time - the first direct from a UAE bank to a bank in Germany, and the second from the same UAE bank via an online platform to Germany - found key differences in cost and speed. The transfers were both initiated on January 30.

Route 1: bank transfer

The UAE bank charged Dh152.25 for the Dh20,000 transfer. On top of that, their exchange rate margin added a difference of around Dh415, compared with the mid-market rate.

Total cost: Dh567.25 - around 2.9 per cent of the total amount

Total received: €4,670.30 

Route 2: online platform

The UAE bank’s charge for sending Dh20,000 to a UK dirham-denominated account was Dh2.10. The exchange rate margin cost was Dh60, plus a Dh12 fee.

Total cost: Dh74.10, around 0.4 per cent of the transaction

Total received: €4,756

The UAE bank transfer was far quicker – around two to three working days, while the online platform took around four to five days, but was considerably cheaper. In the online platform transfer, the funds were also exposed to currency risk during the period it took for them to arrive.

Updated: November 14, 2024, 8:16 AM