Illustration by istockphoto.com
Illustration by istockphoto.com

Getting better at the top



"He's changed and is getting better."

It is exciting to hear comments like this about leaders. In the past couple of weeks, I have been hearing remarks from employees about improvements they have observed in the leaders with whom they work directly.

But what do they mean when they say their leaders are getting better?

In each conversation, the leader was described as already very smart and technically strong. All were delivering good financial results for their companies.

Yet the employees said that in the past they did not want to follow their leaders into battle.

In each instance, what signified that the leader was getting better was the recognition that that leader was becoming more people-orientated. This seemingly "soft" difference is what the employees noticed and what energised them to work harder and to follow with greater intensity. It is the informal side of leadership that makes the biggest difference when it comes to sticking around and putting heart into the hours.

Of course, this assumes the nuts and bolts of business are already in place. If the mechanics are not there, questions about leadership capability will rightly be asked.

The question remains, what can a leader do to improve?

In the examples above, it was shared that each leader engaged with an executive coach who specialises in workplace performance. This is one of the best forms of executive development. As leaders worked with their coaches, the following areas were addressed: handling pressure; being aware of others; and empathy.

Leaders are like the battery for their workplaces, and a workforce needs a constant and consistent flow of energy. When the energy spikes because of pressure, this creates undue stress on the employees and impairs their performance.

Great leaders have an internal buffer zone that limits the shocks that are transferred to the employees. People work harder for a leader who they feel knows and cares for them. When leaders move out of the boardroom and into the passageways, the employees feel that those leaders know them better. Proximity is a great motivator and energiser for productivity.

"He knows us" was one of the resounding quotes. This important point often gets lost in the pursuit of corporate goals. In today's speedy world, leaders complain of not having enough time for the "people" stuff, but when it is present, the employees notice and respond to it with extra intensity in their work. Given the complexity of the workforce dynamics in the GCC, with numerous nationalities represented, people-orientated leadership is more than emotional intelligence. It requires workforce intelligence.

Originating from the psychology term "mentalisation", workforce intelligence is the ability of leaders to understand the mental state of employees that underlies their behaviour. It is an imaginative activity that allows leaders to interpret employee actions in terms of needs, desires, feelings, beliefs, goals, purposes and reasons.

When leaders get better, teams get better. So it is in leaders' own interest to give their employees what they are looking for - people-orientated leadership. People-orientated leaders seem always to be held in high esteem. Perhaps this is because they are rare. But that is no excuse, as every leader has the chance to be great.

Tommy Weir is an authority on fast-growth and emerging-market leadership, the author of The CEO Shift and the managing director of the Emerging Market Leadership Center

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Range: 400km

Power: 134bhp

Torque: 175Nm

Price: From Dh98,800

Available: Now

Tickets

Tickets start at Dh100 for adults, while children can enter free on the opening day. For more information, visit www.mubadalawtc.com.

Real estate tokenisation project

Dubai launched the pilot phase of its real estate tokenisation project last month.

The initiative focuses on converting real estate assets into digital tokens recorded on blockchain technology and helps in streamlining the process of buying, selling and investing, the Dubai Land Department said.

Dubai’s real estate tokenisation market is projected to reach Dh60 billion ($16.33 billion) by 2033, representing 7 per cent of the emirate’s total property transactions, according to the DLD.

Venom

Director: Ruben Fleischer

Cast: Tom Hardy, Michelle Williams, Riz Ahmed

Rating: 1.5/5

The smuggler

Eldarir had arrived at JFK in January 2020 with three suitcases, containing goods he valued at $300, when he was directed to a search area.
Officers found 41 gold artefacts among the bags, including amulets from a funerary set which prepared the deceased for the afterlife.
Also found was a cartouche of a Ptolemaic king on a relief that was originally part of a royal building or temple. 
The largest single group of items found in Eldarir’s cases were 400 shabtis, or figurines.

Khouli conviction

Khouli smuggled items into the US by making false declarations to customs about the country of origin and value of the items.
According to Immigration and Customs Enforcement, he provided “false provenances which stated that [two] Egyptian antiquities were part of a collection assembled by Khouli's father in Israel in the 1960s” when in fact “Khouli acquired the Egyptian antiquities from other dealers”.
He was sentenced to one year of probation, six months of home confinement and 200 hours of community service in 2012 after admitting buying and smuggling Egyptian antiquities, including coffins, funerary boats and limestone figures.

For sale

A number of other items said to come from the collection of Ezeldeen Taha Eldarir are currently or recently for sale.
Their provenance is described in near identical terms as the British Museum shabti: bought from Salahaddin Sirmali, "authenticated and appraised" by Hossen Rashed, then imported to the US in 1948.

- An Egyptian Mummy mask dating from 700BC-30BC, is on offer for £11,807 ($15,275) online by a seller in Mexico

- A coffin lid dating back to 664BC-332BC was offered for sale by a Colorado-based art dealer, with a starting price of $65,000

- A shabti that was on sale through a Chicago-based coin dealer, dating from 1567BC-1085BC, is up for $1,950

It's up to you to go green

Nils El Accad, chief executive and owner of Organic Foods and Café, says going green is about “lifestyle and attitude” rather than a “money change”; people need to plan ahead to fill water bottles in advance and take their own bags to the supermarket, he says.

“People always want someone else to do the work; it doesn’t work like that,” he adds. “The first step: you have to consciously make that decision and change.”

When he gets a takeaway, says Mr El Accad, he takes his own glass jars instead of accepting disposable aluminium containers, paper napkins and plastic tubs, cutlery and bags from restaurants.

He also plants his own crops and herbs at home and at the Sheikh Zayed store, from basil and rosemary to beans, squashes and papayas. “If you’re going to water anything, better it be tomatoes and cucumbers, something edible, than grass,” he says.

“All this throwaway plastic - cups, bottles, forks - has to go first,” says Mr El Accad, who has banned all disposable straws, whether plastic or even paper, from the café chain.

One of the latest changes he has implemented at his stores is to offer refills of liquid laundry detergent, to save plastic. The two brands Organic Foods stocks, Organic Larder and Sonnett, are both “triple-certified - you could eat the product”.  

The Organic Larder detergent will soon be delivered in 200-litre metal oil drums before being decanted into 20-litre containers in-store.

Customers can refill their bottles at least 30 times before they start to degrade, he says. Organic Larder costs Dh35.75 for one litre and Dh62 for 2.75 litres and refills will cost 15 to 20 per cent less, Mr El Accad says.

But while there are savings to be had, going green tends to come with upfront costs and extra work and planning. Are we ready to refill bottles rather than throw them away? “You have to change,” says Mr El Accad. “I can only make it available.”

Some of Darwish's last words

"They see their tomorrows slipping out of their reach. And though it seems to them that everything outside this reality is heaven, yet they do not want to go to that heaven. They stay, because they are afflicted with hope." - Mahmoud Darwish, to attendees of the Palestine Festival of Literature, 2008

His life in brief: Born in a village near Galilee, he lived in exile for most of his life and started writing poetry after high school. He was arrested several times by Israel for what were deemed to be inciteful poems. Most of his work focused on the love and yearning for his homeland, and he was regarded the Palestinian poet of resistance. Over the course of his life, he published more than 30 poetry collections and books of prose, with his work translated into more than 20 languages. Many of his poems were set to music by Arab composers, most significantly Marcel Khalife. Darwish died on August 9, 2008 after undergoing heart surgery in the United States. He was later buried in Ramallah where a shrine was erected in his honour.

MATCH INFO

Manchester United 1 (Rashford 36')

Liverpool 1 (Lallana 84')

Man of the match: Marcus Rashford (Manchester United)

Formula Middle East Calendar (Formula Regional and Formula 4)
Round 1: January 17-19, Yas Marina Circuit – Abu Dhabi
 
Round 2: January 22-23, Yas Marina Circuit – Abu Dhabi
 
Round 3: February 7-9, Dubai Autodrome – Dubai
 
Round 4: February 14-16, Yas Marina Circuit – Abu Dhabi
 
Round 5: February 25-27, Jeddah Corniche Circuit – Saudi Arabia
Cherry

Directed by: Joe and Anthony Russo

Starring: Tom Holland, Ciara Bravo

1/5

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