A new model of Toto's flush toilet bowl. The Japanese company said washlet sales in the US jumped 18 per cent in the first quarter of 2022 from the prior year period. Bloomberg
A new model of Toto's flush toilet bowl. The Japanese company said washlet sales in the US jumped 18 per cent in the first quarter of 2022 from the prior year period. Bloomberg
A new model of Toto's flush toilet bowl. The Japanese company said washlet sales in the US jumped 18 per cent in the first quarter of 2022 from the prior year period. Bloomberg
A new model of Toto's flush toilet bowl. The Japanese company said washlet sales in the US jumped 18 per cent in the first quarter of 2022 from the prior year period. Bloomberg

Hi-tech toilet maker Toto expects higher US sales after Covid ‘paper panic’


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Luxurious toilets complete with heated seats and cleansing jets of water are so common in Japan they’ve become almost synonymous with its culture. They’re now taking off in the US — thanks in no small part to pandemic-induced shortages of toilet paper.

Japan’s largest toilet maker Toto, which introduced the Washlet in 1980 as a hi-tech version of the bidet, said sales of the device more than doubled in the first quarter of 2020 from a year earlier, and jumped 18 per cent in the first quarter of 2022 from the prior year. The outlook for further growth is bright, despite the “toilet paper panic” being over, company executive Shinya Tamura said in an interview.

“Although Washlet sales in the US have grown significantly, they are still far behind the penetration rate in Japan,” said Mr Tamura, who is the managing executive officer in charge of Toto’s housing equipment business in North America and Europe. “I still see a great room for growth in the US.”

Toto originally introduced the electronic Washlet for hospital patients with haemorrhoids. According to the Japan Sanitary Equipment Industry Association, more than 80 per cent of Japanese households now contain such a toilet and such devices are now ubiquitous in hotels, restaurants, department stores and even public restrooms.

Their appeal is also growing internationally. The company reported first quarter overseas sales of 39 billion yen ($278 million) across their product lines, an 8 per cent increase from the same period a year earlier. Mainland China accounted for 43 per cent of sales, followed by the US on 32 per cent.

Toto started exporting the Washlet to the US in the 1980s and spent decades familiarising American consumers with the product and developing networks. The sales growth during the pandemic was “a situation where the seeds sown for decades are finally flowering,” said Nariko Yamashita, who worked as part of the marketing team in the US during the pandemic.

In 2017, Amazon featured the Washlet in its Thanksgiving gift ranking, which Mr Tamura said “paved the way for the sales boom when the pandemic hit.”

The product “flew off the shelves” in the US in 2020 as “kitchen paper, tissues, and toilet paper completely disappeared from supermarkets,” Mr Tamura said, adding that social media commentary about the benefits of bidets helped drive demand.

In addition to the US, Mr Tamura sees potential in Taiwan, Vietnam, and other South-east Asian nations. Sales in China, however, are “quite sluggish” amid continuing Covid-19 lockdowns and government efforts to suppress real-estate prices. “But this just means that the market scale has grown big enough to be sensitive to and easily affected by the economy,” he said.

Yoshihiro Nakagawa, an analyst at Mizuho said the Washlet boom in North America is likely to continue as long as the company can successfully create a strong brand image to counter similar products with cheaper prices.

The specs

Engine: 8.0-litre, quad-turbo 16-cylinder

Transmission: 7-speed auto

0-100kmh 2.3 seconds

0-200kmh 5.5 seconds

0-300kmh 11.6 seconds

Power: 1500hp

Torque: 1600Nm

Price: Dh13,400,000

On sale: now

'The Lost Daughter'

Director: Maggie Gyllenhaal

Starring: Olivia Colman, Jessie Buckley, Dakota Johnson

Rating: 4/5

Benefits of first-time home buyers' scheme
  • Priority access to new homes from participating developers
  • Discounts on sales price of off-plan units
  • Flexible payment plans from developers
  • Mortgages with better interest rates, faster approval times and reduced fees
  • DLD registration fee can be paid through banks or credit cards at zero interest rates
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Liverpool 3

Sadio Man 28'

Andrew Robertson 34'

Diogo Jota 88'

Arsenal 1

Lacazette 25'

Man of the match

Sadio Mane (Liverpool)

Global Fungi Facts

• Scientists estimate there could be as many as 3 million fungal species globally
• Only about 160,000 have been officially described leaving around 90% undiscovered
• Fungi account for roughly 90% of Earth's unknown biodiversity
• Forest fungi help tackle climate change, absorbing up to 36% of global fossil fuel emissions annually and storing around 5 billion tonnes of carbon in the planet's topsoil

MOUNTAINHEAD REVIEW

Starring: Ramy Youssef, Steve Carell, Jason Schwartzman

Director: Jesse Armstrong

Rating: 3.5/5

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Ferrari 12Cilindri specs

Engine: naturally aspirated 6.5-liter V12

Power: 819hp

Torque: 678Nm at 7,250rpm

Price: From Dh1,700,000

Available: Now

New process leads to panic among jobseekers

As a UAE-based travel agent who processes tourist visas from the Philippines, Jennifer Pacia Gado is fielding a lot of calls from concerned travellers just now. And they are all asking the same question.  

“My clients are mostly Filipinos, and they [all want to know] about good conduct certificates,” says the 34-year-old Filipina, who has lived in the UAE for five years.

Ms Gado contacted the Philippines Embassy to get more information on the certificate so she can share it with her clients. She says many are worried about the process and associated costs – which could be as high as Dh500 to obtain and attest a good conduct certificate from the Philippines for jobseekers already living in the UAE. 

“They are worried about this because when they arrive here without the NBI [National Bureau of Investigation] clearance, it is a hassle because it takes time,” she says.

“They need to go first to the embassy to apply for the application of the NBI clearance. After that they have go to the police station [in the UAE] for the fingerprints. And then they will apply for the special power of attorney so that someone can finish the process in the Philippines. So it is a long process and more expensive if you are doing it from here.”

Company Profile

Company name: Big Farm Brothers

Started: September 2020

Founders: Vishal Mahajan and Navneet Kaur

Based: Dubai Investment Park 1

Industry: food and agriculture

Initial investment: $205,000

Current staff: eight to 10

Future plan: to expand to other GCC markets

UAE currency: the story behind the money in your pockets
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The specs

Engine: 3.8-litre twin-turbo V8

Power: 611bhp

Torque: 620Nm

Transmission: seven-speed automatic

Price: upon application

On sale: now

UAE SQUAD

Mohammed Naveed (captain), Mohamed Usman (vice captain), Ashfaq Ahmed, Chirag Suri, Shaiman Anwar, Mohammed Boota, Ghulam Shabber, Imran Haider, Tahir Mughal, Amir Hayat, Zahoor Khan, Qadeer Ahmed, Fahad Nawaz, Abdul Shakoor, Sultan Ahmed, CP Rizwan

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RACE CARD

5pm: Sheikh Mansour bin Zayed Al Nahyan Racing Festival Purebred Arabian Cup Conditions (PA); Dh 200,000 (Turf) 1,600m
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6pm: Sheikh Sultan bin Zayed Al Nahyan National Day Cup Listed (TB); Dh 380,000 (T) 1,600m
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7pm: Sheikh Sultan bin Zayed Al Nahyan National Day Jewel Crown Group 1 (PA); Dh 5,000,000 (T) 2,200m
7.30pm: Sheikh Mansour bin Zayed Al Nahyan Racing Festival Handicap (PA); Dh 150,000 (T) 1,400m
8pm: Wathba Stallions Cup Handicap (PA) Dh 100,000 (T); 1,400m

The National photo project

Chris Whiteoak, a photographer at The National, spent months taking some of Jacqui Allan's props around the UAE, positioning them perfectly in front of some of the country's most recognisable landmarks. He placed a pirate on Kite Beach, in front of the Burj Al Arab, the Cheshire Cat from Alice in Wonderland at the Burj Khalifa, and brought one of Allan's snails (Freddie, which represents her grandfather) to the Dubai Frame. In Abu Dhabi, a dinosaur went to Al Ain's Jebel Hafeet. And a flamingo was taken all the way to the Hatta Mountains. This special project suitably brings to life the quirky nature of Allan's prop shop (and Allan herself!).

The biog

Favourite Quote: “Real victories are those that protect human life, not those that result from its destruction emerge from its ashes,” by The late king Hussain of Jordan.

Favourite Hobby: Writing and cooking

Favourite Book: The Prophet by Gibran Khalil Gibran

Company%20Profile
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Key products and UAE prices

iPhone XS
With a 5.8-inch screen, it will be an advance version of the iPhone X. It will be dual sim and comes with better battery life, a faster processor and better camera. A new gold colour will be available.
Price: Dh4,229

iPhone XS Max
It is expected to be a grander version of the iPhone X with a 6.5-inch screen; an inch bigger than the screen of the iPhone 8 Plus.
Price: Dh4,649

iPhone XR
A low-cost version of the iPhone X with a 6.1-inch screen, it is expected to attract mass attention. According to industry experts, it is likely to have aluminium edges instead of stainless steel.
Price: Dh3,179

Apple Watch Series 4
More comprehensive health device with edge-to-edge displays that are more than 30 per cent bigger than displays on current models.

Our family matters legal consultant

Name: Hassan Mohsen Elhais

Position: legal consultant with Al Rowaad Advocates and Legal Consultants.

Real estate tokenisation project

Dubai launched the pilot phase of its real estate tokenisation project last month.

The initiative focuses on converting real estate assets into digital tokens recorded on blockchain technology and helps in streamlining the process of buying, selling and investing, the Dubai Land Department said.

Dubai’s real estate tokenisation market is projected to reach Dh60 billion ($16.33 billion) by 2033, representing 7 per cent of the emirate’s total property transactions, according to the DLD.

Updated: September 04, 2022, 4:15 AM`