Entrepreneurship will drive economic growth and innovation in the Middle East and Africa, but the short-term gains are more likely to be realised by tech-driven businesses that are focused on enterprises rather than consumers.
Covid-19 has exposed the volatility of the market, which can leave consumer-focused businesses more exposed.
While business-to-consumer (B2C) companies often require a long runway to achieve the kind of scale necessary for profitability, business-to-business (B2B) firms can generally achieve sustainability more quickly. Instead of B2C unicorns, entrepreneurs in the Middle East and Africa should consider how they can build B2B ‘thoroughbreds’.
Investor Micah Rosenbloom defines a thoroughbred as a company with transformative potential with exits in the neighbourhood of $100 million to $500m. While these opportunities may make headlines less frequently than unicorns, they play a catalytic role in the entrepreneurial ecosystem.
Unicorns are, quite literally, one-in-a-million whereas a small number of thoroughbreds can transform a local economy. Not only because they generate jobs but also because success stories inspire other entrepreneurs and investors to develop new ventures and drive a start-up culture.
The Middle East and Africa may be home to a young, digitally savvy population and the start-up cultures of Nairobi’s Silicon Valley and Dubai’s Silicon Oasis are gaining traction. But the reality is that venture-backed businesses face an expensive, uphill battle to achieve scale. The stories of local tech unicorns like Careem and Souq are the exception rather than the rule; the troubled tale of the listing of pan-African e-commerce company Jumia Group on the New York Stock Exchange should serve as a cautionary tale to ambitious entrepreneurs and investors. Given the reality of the road to exit, more entrepreneurs would be wise to focus on the market potential of the B2B sector.
Business-to-business spending in this region outpaces consumer spending, which opens the door to forward-thinking entrepreneurs to tackle enterprises’ pain points. While household consumption in Africa is expected to reach $2.1 trillion by 2025, spending by the continent’s businesses will reach $3.5tn over the same period, according to consultancy McKinsey. Similarly, in the Middle East, enterprise spending on software is projected to achieve double-digit growth in 2020, consultancy Gartner forecasts.
From financial services to logistics, many sectors are ripe for B2B disruption, and many entrepreneurs are taking note. Take Xpence, the UAE’s neobank for start-ups, which combines bookkeeping and banking in one app. They have a ready market in the country’s SME sector, representing 98 per cent of companies operating in the UAE and 52 per cent of non-oil GDP. In Ghana, supply chain platform Jetstream Africa is powering global trade logistics for African suppliers and exporters by enabling smaller suppliers to benefit from economies of scale usually only available to large corporations.
Entrepreneurs should focus more on forming deliberate alliances with B2B partners that can serve as customers and potential strategic partners. In a world of increased uncertainty, the thoroughbreds will emerge out of companies that can quickly identify synergies that may generate merger or cross-sell opportunities.
Enterprise partnerships are often the pre-cursor to acquisition. Given the cost of acquiring customers can be high in the Middle East and Africa relative to North America and Europe, offering a large corporation a means to solve its internal business challenges and better serve or extend its customer base is a surefire way for entrepreneurs to enhance their visibility in the market.
Ethiopian Airlines, Africa's largest airline, is a compelling example: it has acquired a 45 per cent stake in Zambian Airlines and 40 per cent of Asky Airlines. It also has plans to make strategic investments in Ghana, Malawi and other countries.
B2B businesses often offer a clear path to exit in a region where exit strategy can be challenging to predict. With IPO market readiness much lower relative to peers in mature markets, companies in the Middle East and Africa often turn to direct equity sales to local incumbents and multinationals.
For example, in July, Network International, a Dubai-based payments company, acquired Nairobi-based DPO Group, a payments services provider for African businesses, for $288 million. DPO Group will continue to operate under the same brand while being wholly owned by Network International. It’s a win-win: incumbents can access innovative, nimble approaches while promising entrepreneurs can tap a legacy customer base and the larger firm’s associated distribution channel.
The Middle East and Africa could be home to tech’s next gold rush. But for entrepreneurs in the region to strike it big, they must look at the opportunities that have been neglected – chief among them, booming enterprise spending. Instead of chasing consumer businesses dependent on massive amounts of cash and users, entrepreneurs should explore how they can create value for the local business community by finding innovative solutions to business challenges.
Isaac Kwaku Fokuo Jr is founder and principal of Botho Emerging Markets Group
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In-demand jobs and monthly salaries
- Technology expert in robotics and automation: Dh20,000 to Dh40,000
- Energy engineer: Dh25,000 to Dh30,000
- Production engineer: Dh30,000 to Dh40,000
- Data-driven supply chain management professional: Dh30,000 to Dh50,000
- HR leader: Dh40,000 to Dh60,000
- Engineering leader: Dh30,000 to Dh55,000
- Project manager: Dh55,000 to Dh65,000
- Senior reservoir engineer: Dh40,000 to Dh55,000
- Senior drilling engineer: Dh38,000 to Dh46,000
- Senior process engineer: Dh28,000 to Dh38,000
- Senior maintenance engineer: Dh22,000 to Dh34,000
- Field engineer: Dh6,500 to Dh7,500
- Field supervisor: Dh9,000 to Dh12,000
- Field operator: Dh5,000 to Dh7,000
About Krews
Founder: Ahmed Al Qubaisi
Based: Abu Dhabi
Founded: January 2019
Number of employees: 10
Sector: Technology/Social media
Funding to date: Estimated $300,000 from Hub71 in-kind support
UAE currency: the story behind the money in your pockets
Generation Start-up: Awok company profile
Started: 2013
Founder: Ulugbek Yuldashev
Sector: e-commerce
Size: 600 plus
Stage: still in talks with VCs
Principal Investors: self-financed by founder
BMW M5 specs
Engine: 4.4-litre twin-turbo V-8 petrol enging with additional electric motor
Power: 727hp
Torque: 1,000Nm
Transmission: 8-speed auto
Fuel consumption: 10.6L/100km
On sale: Now
Price: From Dh650,000
Dolittle
Director: Stephen Gaghan
Stars: Robert Downey Jr, Michael Sheen
One-and-a-half out of five stars
Credit Score explained
What is a credit score?
In the UAE your credit score is a number generated by the Al Etihad Credit Bureau (AECB), which represents your credit worthiness – in other words, your risk of defaulting on any debt repayments. In this country, the number is between 300 and 900. A low score indicates a higher risk of default, while a high score indicates you are a lower risk.
Why is it important?
Financial institutions will use it to decide whether or not you are a credit risk. Those with better scores may also receive preferential interest rates or terms on products such as loans, credit cards and mortgages.
How is it calculated?
The AECB collects information on your payment behaviour from banks as well as utilitiy and telecoms providers.
How can I improve my score?
By paying your bills on time and not missing any repayments, particularly your loan, credit card and mortgage payments. It is also wise to limit the number of credit card and loan applications you make and to reduce your outstanding balances.
How do I know if my score is low or high?
By checking it. Visit one of AECB’s Customer Happiness Centres with an original and valid Emirates ID, passport copy and valid email address. Liv. customers can also access the score directly from the banking app.
How much does it cost?
A credit report costs Dh100 while a report with the score included costs Dh150. Those only wanting the credit score pay Dh60. VAT is payable on top.
Karwaan
Producer: Ronnie Screwvala
Director: Akarsh Khurana
Starring: Irrfan Khan, Dulquer Salmaan, Mithila Palkar
Rating: 4/5
Key developments in maritime dispute
2000: Israel withdraws from Lebanon after nearly 30 years without an officially demarcated border. The UN establishes the Blue Line to act as the frontier.
2007: Lebanon and Cyprus define their respective exclusive economic zones to facilitate oil and gas exploration. Israel uses this to define its EEZ with Cyprus
2011: Lebanon disputes Israeli-proposed line and submits documents to UN showing different EEZ. Cyprus offers to mediate without much progress.
2018: Lebanon signs first offshore oil and gas licencing deal with consortium of France’s Total, Italy’s Eni and Russia’s Novatek.
2018-2019: US seeks to mediate between Israel and Lebanon to prevent clashes over oil and gas resources.
The specs: 2018 Chevrolet Trailblazer
Price, base / as tested Dh99,000 / Dh132,000
Engine 3.6L V6
Transmission: Six-speed automatic
Power 275hp @ 6,000rpm
Torque 350Nm @ 3,700rpm
Fuel economy combined 12.2L / 100km
Roll of honour 2019-2020
Dubai Rugby Sevens
Winners: Dubai Hurricanes
Runners up: Bahrain
West Asia Premiership
Winners: Bahrain
Runners up: UAE Premiership
UAE Premiership
}Winners: Dubai Exiles
Runners up: Dubai Hurricanes
UAE Division One
Winners: Abu Dhabi Saracens
Runners up: Dubai Hurricanes II
UAE Division Two
Winners: Barrelhouse
Runners up: RAK Rugby
Tips for job-seekers
- Do not submit your application through the Easy Apply button on LinkedIn. Employers receive between 600 and 800 replies for each job advert on the platform. If you are the right fit for a job, connect to a relevant person in the company on LinkedIn and send them a direct message.
- Make sure you are an exact fit for the job advertised. If you are an HR manager with five years’ experience in retail and the job requires a similar candidate with five years’ experience in consumer, you should apply. But if you have no experience in HR, do not apply for the job.
David Mackenzie, founder of recruitment agency Mackenzie Jones Middle East
The specs
Engine: 4-litre twin-turbo V8
Transmission: nine-speed
Power: 542bhp
Torque: 700Nm
Price: Dh848,000
On sale: now