Digitalising healthcare allows clinicians to remotely monitor the conditions of patients recently released from hospitals. Getty Images
Digitalising healthcare allows clinicians to remotely monitor the conditions of patients recently released from hospitals. Getty Images
Digitalising healthcare allows clinicians to remotely monitor the conditions of patients recently released from hospitals. Getty Images
Digitalising healthcare allows clinicians to remotely monitor the conditions of patients recently released from hospitals. Getty Images

Why the digitalisation of health care is leading to better decision-making


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Now, more than ever, there is an opportunity to reinvent the healthcare system in the Middle East.

In the past, the focus was centred around physical hospital infrastructure, but now the changing healthcare systems in countries like Saudi Arabia and the UAE have shown there is a fundamental opportunity to accelerate the digital transformation of primary and community care.

One of the few positives of the pandemic is that it has acted as a catalyst for digital transformation. Countries around the world are struggling to manage ageing populations and long term health conditions so it is simply not feasible to have patients continually going back and forth to hospital beds. In this day and age, we can and should do better than that.

What is needed is a healthcare system that helps meet the needs of the individual patient to drive a better experience and ultimately better outcomes.

The digitalisation of healthcare will benefit both health providers and patients alike. Through digitalisation, countries in the region have the opportunity to become world-class centres of excellence for healthcare.

To do this, we must look at the role that technology plays in aiding this vision on a micro level. It’s a mindset change as well, but we are already making strides – an example is that people are getting used to making appointments online, and in some cases, having video consultations with clinicians rather than face-to-face appointments.

One of the most significant strides forward this year is the adoption of remote care monitoring, which allows digital technologies to monitor patient care without the need for a clinician physically being with the patient.. From taking vital signs such as blood pressure, blood sugar levels and temperatures, technology allows for the accurate detection or deterioration of chronic conditions such as diabetes or heart disease without having to visit emergency departments.

Ultimately, this is about using technology to gather patient data outside of traditional healthcare settings. It is about moving healthcare into the house and bridging that space where people live, work and play. By managing this remotely within people's homes, comfort and engagement levels increase – and by increasing engagement, remote patient monitoring can help improve quality of care. Clinicians are also provided with a steady stream of data that provides a much clearer picture of the patients’ health.

We see this exemplified through The Remote Healthcare Platform in Abu Dhabi. The platform allows patients to access prescription renewals, especially if they are a category that require isolation from other members of the community because of their vulnerabilities.

Digitalisation is also being accelerated in Saudi Arabia's new model of care, which offers a range of healthcare services including assistance to patients self-isolating during Covid-19, at-home consultations and greater connectivity and communication between health providers and the patient. We are seeing very clearly how the pandemic has prompted people to think differently, with technology being the enabler.

We are also seeing the rapid acceleration of real-time tracking of equipment in hospitals. For example, heart monitors or infusion pumps are tracked, which helps us to deploy resources more efficiently across hospitals.

The additional data being created can be analysed through artificial intelligence, but we need to find ways of making sure this doesn’t overwhelm the clinician with too much information.

It is about providing time-pressed clinicians with information that is easy to read and disseminate. This allows them to make better informed decisions and focus on what matters the most: delivering world-class care to the patient.

This is exemplified through Abu Dhabi’s central patient record, Malaffi, which allows 2,000 care providers in Abu Dhabi to share information about patients to aid decision-making processes. It provides patients with more choice and prevents duplication within the system, thus creating a better patient.

This is where the care given within the hospital environment and care given outside the hospital needs to be bridged. Once a patient is discharged, technology helps through providing a connection back to the health provider. This data allows effective monitoring of the patient’s condition  – their blood pressure, weight, temperature or other conditions –and encourages patients to be more actively involved in the management of their condition, building up good habits of self-care. This, coupled with the analysis of the data, showcases the impact digitilisation has on healthcare.

In 2020, digitilisation in the healthcare sector has progressed in leaps and bounds. The case for this is powerful: in the quest to deliver exceptional care for patients, technology is empowering more community care; patients who don’t need to be in hospital can be monitored and recover from home.

Digitalisation is allowing us to track equipment and analyse data to distill key information in ways that empower better and faster decision-making. Ultimately, when it comes to the long-term future of healthcare and economies in the Middle East, technology is the ticket to unlocking better outcomes for all.

Andrew Wells is client director of healthcare at Serco Middle East and Andrew Price is director at Serco's Global Healthcare Centre of Excellence

UPI facts

More than 2.2 million Indian tourists arrived in UAE in 2023
More than 3.5 million Indians reside in UAE
Indian tourists can make purchases in UAE using rupee accounts in India through QR-code-based UPI real-time payment systems
Indian residents in UAE can use their non-resident NRO and NRE accounts held in Indian banks linked to a UAE mobile number for UPI transactions

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The initiative focuses on converting real estate assets into digital tokens recorded on blockchain technology and helps in streamlining the process of buying, selling and investing, the Dubai Land Department said.

Dubai’s real estate tokenisation market is projected to reach Dh60 billion ($16.33 billion) by 2033, representing 7 per cent of the emirate’s total property transactions, according to the DLD.

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Sand storm

  • Particle size: Larger, heavier sand grains
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  • Particle size: Much finer, lightweight particles
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UAE currency: the story behind the money in your pockets
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Dr Ayham Ammora, scientist and business executive

Ali Azeem, business leader

Tony Booth, professor of education

Lord Browne, former BP chief executive

Dr Mohamed El-Erian, economist

Professor Wyn Evans, astrophysicist

Dr Mark Mann, scientist

Gina MIller, anti-Brexit campaigner

Lord Smith, former Cabinet minister

Sandi Toksvig, broadcaster

 

Tips for job-seekers
  • Do not submit your application through the Easy Apply button on LinkedIn. Employers receive between 600 and 800 replies for each job advert on the platform. If you are the right fit for a job, connect to a relevant person in the company on LinkedIn and send them a direct message.
  • Make sure you are an exact fit for the job advertised. If you are an HR manager with five years’ experience in retail and the job requires a similar candidate with five years’ experience in consumer, you should apply. But if you have no experience in HR, do not apply for the job.

David Mackenzie, founder of recruitment agency Mackenzie Jones Middle East

How to help

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Dr Afridi's warning signs of digital addiction

Spending an excessive amount of time on the phone.

Neglecting personal, social, or academic responsibilities.

Losing interest in other activities or hobbies that were once enjoyed.

Having withdrawal symptoms like feeling anxious, restless, or upset when the technology is not available.

Experiencing sleep disturbances or changes in sleep patterns.

What are the guidelines?

Under 18 months: Avoid screen time altogether, except for video chatting with family.

Aged 18-24 months: If screens are introduced, it should be high-quality content watched with a caregiver to help the child understand what they are seeing.

Aged 2-5 years: Limit to one-hour per day of high-quality programming, with co-viewing whenever possible.

Aged 6-12 years: Set consistent limits on screen time to ensure it does not interfere with sleep, physical activity, or social interactions.

Teenagers: Encourage a balanced approach – screens should not replace sleep, exercise, or face-to-face socialisation.

Source: American Paediatric Association
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Australia 158-4 (17 ov)

Maxwell 46, Lynn 37; Kuldeep 2-24

India 169-7 (17 ov)

Dhawan 76, Karthik 30; Zampa 2-22

Result: Australia won by 4 runs by D/L method

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Name: Dhabia Khalifa AlQubaisi

Age: 23

How she spends spare time: Playing with cats at the clinic and feeding them

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Favourite book: Attitude, emotions and the psychology of cats by Dr Nicholes Dodman

Favourit film: 101 Dalmatians - it remind me of my childhood and began my love of dogs 

Word of advice: By being patient, good things will come and by staying positive you’ll have the will to continue to love what you're doing

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Stage 3 results

1 Adam Yates (GBR) Mitchelton-Scott 4:42:33

2 Tadej Pocagar (SLO) UAE Team Emirates 0:01:03

3 Alexey Lutsenko (KAZ) Astana 0:01:30

4 David Gaudu (FRA) Groupama-FDJ

5 Rafal Majka (POL) Bora-Hansgrohe         

6 Diego Ulissi (ITA) UAE Team Emirates  0:01:56

General Classification after Stage 3:

1 Adam Yates (GBR) Mitchelton-Scott 12:30:02

2 Tadej Pocagar (SLO) UAE Team Emirates 0:01:07

3  Alexey Lutsenko (KAZ) Astana 0:01:35

4 David Gaudu (FRA) Groupama-FDJ 0:01:40

5  Rafal Majka (POL) Bora-Hansgrohe

6 Wilco Kelderman (NED) Team Sunweb)  0:02:06

While you're here
The biog

Favourite film: Motorcycle Dairies, Monsieur Hulot’s Holiday, Kagemusha

Favourite book: One Hundred Years of Solitude

Holiday destination: Sri Lanka

First car: VW Golf

Proudest achievement: Building Robotics Labs at Khalifa University and King’s College London, Daughters

Driverless cars or drones: Driverless Cars

School counsellors on mental well-being

Schools counsellors in Abu Dhabi have put a number of provisions in place to help support pupils returning to the classroom next week.

Many children will resume in-person lessons for the first time in 10 months and parents previously raised concerns about the long-term effects of distance learning.

Schools leaders and counsellors said extra support will be offered to anyone that needs it. Additionally, heads of years will be on hand to offer advice or coping mechanisms to ease any concerns.

“Anxiety this time round has really spiralled, more so than from the first lockdown at the beginning of the pandemic,” said Priya Mitchell, counsellor at The British School Al Khubairat in Abu Dhabi.

“Some have got used to being at home don’t want to go back, while others are desperate to get back.

“We have seen an increase in depressive symptoms, especially with older pupils, and self-harm is starting younger.

“It is worrying and has taught us how important it is that we prioritise mental well-being.”

Ms Mitchell said she was liaising more with heads of year so they can support and offer advice to pupils if the demand is there.

The school will also carry out mental well-being checks so they can pick up on any behavioural patterns and put interventions in place to help pupils.

At Raha International School, the well-being team has provided parents with assessment surveys to see how they can support students at home to transition back to school.

“They have created a Well-being Resource Bank that parents have access to on information on various domains of mental health for students and families,” a team member said.

“Our pastoral team have been working with students to help ease the transition and reduce anxiety that [pupils] may experience after some have been nearly a year off campus.

"Special secondary tutorial classes have also focused on preparing students for their return; going over new guidelines, expectations and daily schedules.”

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