Covid-19 has changed the business world and presents an opportunity for businesses to revisit their branding and messaging and go beyond the conventional brand colour palette. Alamy
Covid-19 has changed the business world and presents an opportunity for businesses to revisit their branding and messaging and go beyond the conventional brand colour palette. Alamy
Covid-19 has changed the business world and presents an opportunity for businesses to revisit their branding and messaging and go beyond the conventional brand colour palette. Alamy
Covid-19 has changed the business world and presents an opportunity for businesses to revisit their branding and messaging and go beyond the conventional brand colour palette. Alamy

Why now is the time to rethink your branding


  • English
  • Arabic

Branding in the wake of the Covid-19 pandemic has become a subject of interest among my acquaintances and friends. It’s become arguably more relevant now than before as the crisis pushed people to question whether their businesses will survive the pandemic-induced slowdown and the period post the pandemic.

A brand more than just a name, and logo, translates your brand’s mission, and purpose to the public. In a nutshell, it tells your story and shapes the perception of your business. A great brand communicates its mission, it does that effectively and doesn’t need to work hard for customers to identify that.

As the Covid-19 crisis is still not behind us, the pressure on businesses to address the new normal is immense. That makes it more important to consider branding, especially if your business has been negatively impacted by the crisis. You may think that it is not possible to re-brand during a pandemic.

Though re-branding always has its downsides, especially if you come up with a completely new identity, your customers could help point you in the right direction. This why it is particularly important, during these times, to have your re-branding conversation outside your company’s parameters and right with your customers.

Ask your customers what they expect from a business like yours at this time and after, how you can help provide them with the solutions they are looking for if that’s relevant, and what would make them favour one brand over another.

Your marketing and communication efforts should match the exercise. While your marketing objectives in the past may have been driven by sales targets, communication during times like these should revolve around the community.

Focus on your brand’s offering, and how it could support the community and make sure that your customers know that. If you brand is supporting local farmers, then you can communicate as to how customers can support farmers and their families by conducting business with you.

How we communicate with our clients and community during these hard times, will help with brand positioning post the pandemic.

When social distancing measures were implemented a several months back, cafes and restaurants in the UAE had to find a new way to adapt and be practical. Fae Café, an Emirati café and restaurant, not only adapted, but found a way to be useful to the community. The management dedicated its kitchen during Ramadan to prepare meals for Abu Dhabi’s community members.

Fae’s story was shared on social media by different users which increased awareness of the brand.

Online publications and conventional news organisations with paywalls, are providing Covid-19 related material free of charge. These businesses weren’t only flexible with change, but also supported their community. That made them more appealing and respected by their clients.

Etihad Airways brought the in-flight dining experience to some of its clients last Ramadan by sending them a box of ingredients and cooking instructions for a meal prepared by their in-flight chefs.

Several restaurants are also preparing boxes with cooking instructions for their clients to purchase and enjoy a cooking experience at home.

Rawazin, a bookstore dedicated to Arabic publications in Oman introduced express book delivery options for clients across the country, even in the most remote parts of the country. By doing so they remained relevant and operational even when their shop was closed.

Branding as an exercise has completely shifted during Covid-19. In the past, businesses and marketeers prioritised sales, and profits. The crisis, however, has emphasised the importance of practicality, flexibility, usefulness of a brand and the importance of being community centric.

If your brand does not take account of these elements, it is time to go back to the drawing board and re-think your branding.

Now more than ever, customers are tuned in online. That means they know which brands are driven by a strong purpose, have a sense of responsibility towards their community. Invariably the things that mattered less in the past matter more today and will influence the relationship of an existing or potential customer with your business.

Manar Al Hinai is an award-winning Emirati journalist and entrepreneur, who manages her marketing and communications company in Abu Dhabi

Jetour T1 specs

Engine: 2-litre turbocharged

Power: 254hp

Torque: 390Nm

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Key facilities
  • Olympic-size swimming pool with a split bulkhead for multi-use configurations, including water polo and 50m/25m training lanes
  • Premier League-standard football pitch
  • 400m Olympic running track
  • NBA-spec basketball court with auditorium
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  • Spaces for historical and cultural exploration
  • An elevated football field that doubles as a helipad
  • Specialist robotics and science laboratories
  • AR and VR-enabled learning centres
  • Disruption Lab and Research Centre for developing entrepreneurial skills
WHAT IS A BLACK HOLE?

1. Black holes are objects whose gravity is so strong not even light can escape their pull

2. They can be created when massive stars collapse under their own weight

3. Large black holes can also be formed when smaller ones collide and merge

4. The biggest black holes lurk at the centre of many galaxies, including our own

5. Astronomers believe that when the universe was very young, black holes affected how galaxies formed

The five pillars of Islam

1. Fasting 

2. Prayer 

3. Hajj 

4. Shahada 

5. Zakat 

Long read

Mageed Yahia, director of WFP in UAE: Coronavirus knows no borders, and neither should the response

The specs
  • Engine: 3.9-litre twin-turbo V8
  • Power: 640hp
  • Torque: 760nm
  • On sale: 2026
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Most sought after workplace benefits in the UAE
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Dhadak 2

Director: Shazia Iqbal

Starring: Siddhant Chaturvedi, Triptii Dimri 

Rating: 1/5

Conflict, drought, famine

Estimates of the number of deaths caused by the famine range from 400,000 to 1 million, according to a document prepared for the UK House of Lords in 2024.
It has been claimed that the policies of the Ethiopian government, which took control after deposing Emperor Haile Selassie in a military-led revolution in 1974, contributed to the scale of the famine.
Dr Miriam Bradley, senior lecturer in humanitarian studies at the University of Manchester, has argued that, by the early 1980s, “several government policies combined to cause, rather than prevent, a famine which lasted from 1983 to 1985. Mengistu’s government imposed Stalinist-model agricultural policies involving forced collectivisation and villagisation [relocation of communities into planned villages].
The West became aware of the catastrophe through a series of BBC News reports by journalist Michael Buerk in October 1984 describing a “biblical famine” and containing graphic images of thousands of people, including children, facing starvation.

Band Aid

Bob Geldof, singer with the Irish rock group The Boomtown Rats, formed Band Aid in response to the horrific images shown in the news broadcasts.
With Midge Ure of the band Ultravox, he wrote the hit charity single Do They Know it’s Christmas in December 1984, featuring a string of high-profile musicians.
Following the single’s success, the idea to stage a rock concert evolved.
Live Aid was a series of simultaneous concerts that took place at Wembley Stadium in London, John F Kennedy Stadium in Philadelphia, the US, and at various other venues across the world.
The combined event was broadcast to an estimated worldwide audience of 1.5 billion.

The biog

Favourite pet: cats. She has two: Eva and Bito

Favourite city: Cape Town, South Africa

Hobby: Running. "I like to think I’m artsy but I’m not".

Favourite move: Romantic comedies, specifically Return to me. "I cry every time".

Favourite spot in Abu Dhabi: Saadiyat beach

UAE currency: the story behind the money in your pockets
Fixtures

Tuesday - 5.15pm: Team Lebanon v Alger Corsaires; 8.30pm: Abu Dhabi Storms v Pharaohs

Wednesday - 5.15pm: Pharaohs v Carthage Eagles; 8.30pm: Alger Corsaires v Abu Dhabi Storms

Thursday - 4.30pm: Team Lebanon v Pharaohs; 7.30pm: Abu Dhabi Storms v Carthage Eagles

Friday - 4.30pm: Pharaohs v Alger Corsaires; 7.30pm: Carthage Eagles v Team Lebanon

Saturday - 4.30pm: Carthage Eagles v Alger Corsaires; 7.30pm: Abu Dhabi Storms v Team Lebanon

AUSTRALIA SQUADS

ODI squad: Aaron Finch (captain), Ashton Agar, Alex Carey, Pat Cummins, Josh Hazlewood, Marnus Labuschagne, Mitchell Marsh, Glenn Maxwell, Kane Richardson, Steve Smith, Mitchell Starc, Matthew Wade, David Warner, Adam Zampa

Twenty20 squad: Aaron Finch (captain), Sean Abbott, Ashton Agar, Alex Carey, Pat Cummins, Mitchell Marsh, Glenn Maxwell, Jhye Richardson, Kane Richardson, Steve Smith, Mitchell Starc, Matthew Wade, David Warner, Adam Zampa

UAE currency: the story behind the money in your pockets
THE POPE'S ITINERARY

Sunday, February 3, 2019 - Rome to Abu Dhabi
1pm: departure by plane from Rome / Fiumicino to Abu Dhabi
10pm: arrival at Abu Dhabi Presidential Airport


Monday, February 4
12pm: welcome ceremony at the main entrance of the Presidential Palace
12.20pm: visit Abu Dhabi Crown Prince at Presidential Palace
5pm: private meeting with Muslim Council of Elders at Sheikh Zayed Grand Mosque
6.10pm: Inter-religious in the Founder's Memorial


Tuesday, February 5 - Abu Dhabi to Rome
9.15am: private visit to undisclosed cathedral
10.30am: public mass at Zayed Sports City – with a homily by Pope Francis
12.40pm: farewell at Abu Dhabi Presidential Airport
1pm: departure by plane to Rome
5pm: arrival at the Rome / Ciampino International Airport

Red flags
  • Promises of high, fixed or 'guaranteed' returns.
  • Unregulated structured products or complex investments often used to bypass traditional safeguards.
  • Lack of clear information, vague language, no access to audited financials.
  • Overseas companies targeting investors in other jurisdictions - this can make legal recovery difficult.
  • Hard-selling tactics - creating urgency, offering 'exclusive' deals.

Courtesy: Carol Glynn, founder of Conscious Finance Coaching

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Price, base: Dh315,000

Engine: 3.0-litre V6

Transmission: Seven-speed automatic

Power: 335hp @ 5,000rpm

Torque: 500Nm @ 1,370rpm

Fuel economy 5.9L / 100km

Company%20profile
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Pearls on a Branch: Oral Tales
​​​​​​​Najlaa Khoury, Archipelago Books

Specs

Engine: 51.5kW electric motor

Range: 400km

Power: 134bhp

Torque: 175Nm

Price: From Dh98,800

Available: Now

A cryptocurrency primer for beginners

Cryptocurrency Investing  for Dummies – by Kiana Danial 

There are several primers for investing in cryptocurrencies available online, including e-books written by people whose credentials fall apart on the second page of your preferred search engine. 

Ms Danial is a finance coach and former currency analyst who writes for Nasdaq. Her broad-strokes primer (2019) breaks down investing in cryptocurrency into baby steps, while explaining the terms and technologies involved.

Although cryptocurrencies are a fast evolving world, this  book offers a good insight into the game as well as providing some basic tips, strategies and warning signs.

Begin your cryptocurrency journey here. 

Available at Magrudy’s , Dh104 

UAE currency: the story behind the money in your pockets
The Sand Castle

Director: Matty Brown

Stars: Nadine Labaki, Ziad Bakri, Zain Al Rafeea, Riman Al Rafeea

Rating: 2.5/5

Structural%20weaknesses%20facing%20Israel%20economy
%3Cp%3E1.%20Labour%20productivity%20is%20lower%20than%20the%20average%20of%20the%20developed%20economies%2C%20particularly%20in%20the%20non-tradable%20industries.%3Cbr%3E2.%20The%20low%20level%20of%20basic%20skills%20among%20workers%20and%20the%20high%20level%20of%20inequality%20between%20those%20with%20various%20skills.%3Cbr%3E3.%20Low%20employment%20rates%2C%20particularly%20among%20Arab%20women%20and%20Ultra-Othodox%20Jewish%20men.%3Cbr%3E4.%20A%20lack%20of%20basic%20knowledge%20required%20for%20integration%20into%20the%20labour%20force%2C%20due%20to%20the%20lack%20of%20core%20curriculum%20studies%20in%20schools%20for%20Ultra-Othodox%20Jews.%3Cbr%3E5.%20A%20need%20to%20upgrade%20and%20expand%20physical%20infrastructure%2C%20particularly%20mass%20transit%20infrastructure.%3Cbr%3E6.%20The%20poverty%20rate%20at%20more%20than%20double%20the%20OECD%20average.%3Cbr%3E7.%20Population%20growth%20of%20about%202%20per%20cent%20per%20year%2C%20compared%20to%200.6%20per%20cent%20OECD%20average%20posing%20challenge%20for%20fiscal%20policy%20and%20underpinning%20pressure%20on%20education%2C%20health%20care%2C%20welfare%20housing%20and%20physical%20infrastructure%2C%20which%20will%20increase%20in%20the%20coming%20years.%3C%2Fp%3E%0A