In the GCC, nearly 80 percent of family businesses are transitioning from first-to-second or second-to-third generation leadership. Roughly $1 trillion (Dh3.67tn) worth of assets will transfer to these generations of business leaders in the next 10 years. Naturally, these powerful dynamics can create tensions, which are amplified by uncertainties from technological disruptions to pandemics.
Of course, conflicts are a natural part of life, but they are also a key reason why family businesses fail to succeed to the next generation. It is vital that family businesses proactively pre-empt and manage conflict through robust family governance and communication.
It is important to qualify that not all conflict is negative. In fact, when managed properly, conflict can be a helpful and positive experience. It can stimulate change, spur creativity, encourage fresh ideas and, when resolved, even build family cohesion.
However, when conflict is mismanaged, it can have devastating consequences that damages family relations and the value they’ve created over generations. Family feuds are not uncommon and some of the biggest family-run companies have experienced a public exposé of their disputes. There are lessons learned in these family stories, including that there are different types of conflict rooted in different sources of disagreements such as lack of fair process and transparency, sibling rivalry, succession issues, opposing views on business and strategic decisions, and ownership allocation, among others.
There are ways to mitigate or reduce the severity and cost of conflict. Preemptive measures include nurturing healthy family relations, fostering constructive and open communication, aligning goals, and establishing robust governance that ensures fair process, meritocracy and transparency in the family decision-making process.
Should pre-emption fail, and disagreements escalate, Alternative Dispute Resolutions (ADRs) mechanisms, in particular mediation, can help families understand the root cause of their dispute and allow them to disagree in a constructive way. Family business disputes may galvanise around a purely commercial issue, but in fact may be opaquely rooted in emotional and relational issues. That is why it is invaluable to put in place a process, moderated professionally, that allows everyone to express their views and be heard. In this process, a mediator can unearth the root cause and work with family to help them arrive at an amicable resolution with reasonable compromise.
Mediation as a consensual form of ADR offers many advantages. The process is faster, less costly, less antagonistic and less taxing on family relations than a formal litigation process. It is also less disruptive to the business, and more private without exposing family matters to public scrutiny. More importantly, mediation allows family members to retain more control over the situation than they would in litigation where a judge would issue a verdict.
This process can prove highly effective if the assigned mediator is trusted and accepted by all conflicting family members as a neutral, impartial facilitator. To be truly successful, a mediator must be equipped with several key qualities including creativity, perceptiveness, impartiality, patience and have multi-disciplinary competence – commercial, cultural, legal and psychological.
A recent study by Family Business Council Gulf identified ways to improve mediation options customised to family business needs that includes training mediators specialised in family business disputes, considering mandatory mediation for family business disputes that escalate to courts, and above all raising awareness of mediation as a viable option for conflict resolution.
In a live poll at a legal roundtable attended by GCC family business owners and their legal advisors, over 75 per cent of attendees reported they did not have or did not know if they had a dispute resolution mechanism in their family governance structure.
Many were unsure about the reliability of alternative dispute resolution (ADR), with just over half (53 per cent) saying that ADR was ‘somewhat reliable’. All of those polled said that ADR would be more reliable if the practitioner was a specialist in family conflict. Overall, those polled observed that the most perceived common causes of conflict in family businesses are leadership succession and management decisions.
There are steps family businesses can take to integrate mediation.
First, ensure that mediation is mandated as the primary dispute resolution mechanism in your formal and informal agreements. Second, jointly identify prospective mediators, should the need for their help arise in the future.
Third, foster open exchange of ideas and communication, by participating in curated family activities or multi-generational family business education programs.
Lastly, as Fadi Hammadeh, lawyer and family business author, says, "practice conflict management as opposed to conflict escapism".
Family businesses make up a significant part of our region’s economy, so proactively mitigating conflict-related risks is very important, not only to family businesses but also to the whole region, especially now as markets witness challenges and uncertainties from Covid-19. The future of our regional economy depends on how well we handle generational transitions and its associated conflicts through the efficient means of dispute resolution.
Sara Mohammadi is chief executive of the Family Business Council Gulf
Killing of Qassem Suleimani
Company%20profile
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RIDE%20ON
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ONCE UPON A TIME IN GAZA
Starring: Nader Abd Alhay, Majd Eid, Ramzi Maqdisi
Directors: Tarzan and Arab Nasser
Rating: 4.5/5
More on animal trafficking
COMPANY%20PROFILE
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The specs
Engine: 1.5-litre 4-cylinder petrol
Power: 154bhp
Torque: 250Nm
Transmission: 7-speed automatic with 8-speed sports option
Price: From Dh79,600
On sale: Now
In numbers: PKK’s money network in Europe
Germany: PKK collectors typically bring in $18 million in cash a year – amount has trebled since 2010
Revolutionary tax: Investigators say about $2 million a year raised from ‘tax collection’ around Marseille
Extortion: Gunman convicted in 2023 of demanding $10,000 from Kurdish businessman in Stockholm
Drug trade: PKK income claimed by Turkish anti-drugs force in 2024 to be as high as $500 million a year
Denmark: PKK one of two terrorist groups along with Iranian separatists ASMLA to raise “two-digit million amounts”
Contributions: Hundreds of euros expected from typical Kurdish families and thousands from business owners
TV channel: Kurdish Roj TV accounts frozen and went bankrupt after Denmark fined it more than $1 million over PKK links in 2013
CREW
%3Cp%3E%3Cstrong%3EDirector%3A%20%3C%2Fstrong%3ERajesh%20A%20Krishnan%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3EStarring%3A%20%3C%2Fstrong%3ETabu%2C%20Kareena%20Kapoor%20Khan%2C%20Kriti%20Sanon%26nbsp%3B%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3ERating%3A%3C%2Fstrong%3E%203.5%2F5%3C%2Fp%3E%0A
Racecard
5.25pm: Etihad Museum – Maiden (TB) Dh82,500 (Turf) 1,200m
6pm: Al Shindaga Museum – Handicap (TB) Dh87,500 (Dirt) 1,200m
6.35pm: Poet Al Oqaili – Handicap (TB) Dh95,000 (T) 1,400m
7.10pm: Majlis Ghurfat Al Sheif – Handicap (TB) Dh87,500 (D) 1,600m
7.45pm: Hatta – Handicap (TB) Dh95,000 (T) 1,400m
8.20pm: Al Fahidi – Rated Conditions (TB) Dh87,500 (D) 2,200m
8.55pm: Zabeel Trophy – Rated Conditions (TB) Dh120,000 (T) 1,600m
9.30pm: Coins Museum – Rated Conditions (TB) Dh95,000 (D) 1,600m
10.05pm: Al Quoz Creative – Handicap (TB) Dh95,000 (T) 1,000m
Six large-scale objects on show
- Concrete wall and windows from the now demolished Robin Hood Gardens housing estate in Poplar
- The 17th Century Agra Colonnade, from the bathhouse of the fort of Agra in India
- A stagecloth for The Ballet Russes that is 10m high – the largest Picasso in the world
- Frank Lloyd Wright’s 1930s Kaufmann Office
- A full-scale Frankfurt Kitchen designed by Margarete Schütte-Lihotzky, which transformed kitchen design in the 20th century
- Torrijos Palace dome
List of alleged parties
May 15 2020: PM and Carrie attend 'work meeting' with at
least 17 staff members
May 20 2020: PM and Carrie attend 'bring your own booze'
party
Nov 27 2020: PM gives speech at leaving do for his staff
Dec 10 2020: Staff party held by then-education secretary
Gavin Williamson
Dec 13 2020: PM and Carrie throw a flat party
Dec 14 2020: London mayor candidate Shaun Bailey holds staff party at Conservative
Party headquarters
Dec 15 2020: PM takes part in a staff quiz
Dec 18 2020: Downing Street Christmas party
T20 World Cup Qualifier, Muscat
UAE FIXTURES
Friday February 18: v Ireland
Saturday February 19: v Germany
Monday February 21: v Philippines
Tuesday February 22: semi-finals
Thursday February 24: final
Libya's Gold
UN Panel of Experts found regime secretly sold a fifth of the country's gold reserves.
The panel’s 2017 report followed a trail to West Africa where large sums of cash and gold were hidden by Abdullah Al Senussi, Qaddafi’s former intelligence chief, in 2011.
Cases filled with cash that was said to amount to $560m in 100 dollar notes, that was kept by a group of Libyans in Ouagadougou, Burkina Faso.
A second stash was said to have been held in Accra, Ghana, inside boxes at the local offices of an international human rights organisation based in France.
The specs
Engine: 1.6-litre 4-cyl turbo
Power: 217hp at 5,750rpm
Torque: 300Nm at 1,900rpm
Transmission: eight-speed auto
Price: from Dh130,000
On sale: now
Results
2.30pm: Expo 2020 Dubai – Conditions (PA) Dh80,000 (Dirt) 1,600m; Winner: Barakka, Ray Dawson (jockey), Ahmad bin Harmash (trainer)
3.05pm: Now Or Never – Maiden (TB) Dh82,500 (Turf) 1,600m; Winner: One Idea, Andrea Atzeni, Doug Watson
3.40pm: This Is Our Time – Handicap (TB) Dh82,500 (D) 1,600m; Winner: Perfect Balance, Tadhg O’Shea, Bhupat Seemar
4.15pm: Visit Expo 2020 – Handicap (TB) Dh87,500 (T) 1,600m; Winner: Kaheall, Richard Mullen, Salem bin Ghadayer
4.50pm: The World In One Place – Handicap (TB) Dh95,000 (T) 1.900m; Winner: Castlebar, Adrie de Vries, Helal Al Alawi
5.25pm: Vision – Handicap (TB) Dh95,000 (D) 1,200m; Winner: Shanty Star, Richard Mullen, Rashed Bouresly
6pm: Al Wasl Plaza – Handicap (TB) Dh95,000 (T) 1,200m; Winner: Jadwal, Dane O’Neill, Doug Watson
Unresolved crisis
Russia and Ukraine have been locked in a bitter conflict since 2014, when Ukraine’s Kremlin-friendly president was ousted, Moscow annexed Crimea and then backed a separatist insurgency in the east.
Fighting between the Russia-backed rebels and Ukrainian forces has killed more than 14,000 people. In 2015, France and Germany helped broker a peace deal, known as the Minsk agreements, that ended large-scale hostilities but failed to bring a political settlement of the conflict.
The Kremlin has repeatedly accused Kiev of sabotaging the deal, and Ukrainian officials in recent weeks said that implementing it in full would hurt Ukraine.
Look north
BBC business reporters, like a new raft of government officials, are being removed from the national and international hub of London and surely the quality of their work must suffer.
SANCTIONED
- Kirill Shamalov, Russia's youngest billionaire and previously married to Putin's daughter Katarina
- Petr Fradkov, head of recently sanctioned Promsvyazbank and son of former head of Russian Foreign Intelligence, the FSB.
- Denis Bortnikov, Deputy President of Russia's largest bank VTB. He is the son of Alexander Bortnikov, head of the FSB which was responsible for the poisoning of political activist Alexey Navalny in August 2020 with banned chemical agent novichok.
- Yury Slyusar, director of United Aircraft Corporation, a major aircraft manufacturer for the Russian military.
- Elena Aleksandrovna Georgieva, chair of the board of Novikombank, a state-owned defence conglomerate.
'The Last Days of Ptolemy Grey'
Rating: 3/5
Directors: Ramin Bahrani, Debbie Allen, Hanelle Culpepper, Guillermo Navarro
Writers: Walter Mosley
Stars: Samuel L Jackson, Dominique Fishback, Walton Goggins
The specs
Engine: 6.2-litre supercharged V8
Power: 712hp at 6,100rpm
Torque: 881Nm at 4,800rpm
Transmission: 8-speed auto
Fuel consumption: 19.6 l/100km
Price: Dh380,000
On sale: now
INVESTMENT PLEDGES
Cartlow: $13.4m
Rabbitmart: $14m
Smileneo: $5.8m
Soum: $4m
imVentures: $100m
Plug and Play: $25m
THE NEW BATCH'S FOCUS SECTORS
AiFlux – renewables, oil and gas
DevisionX – manufacturing
Event Gates – security and manufacturing
Farmdar – agriculture
Farmin – smart cities
Greener Crop – agriculture
Ipera.ai – space digitisation
Lune Technologies – fibre-optics
Monak – delivery
NutzenTech – environment
Nybl – machine learning
Occicor – shelf management
Olymon Solutions – smart automation
Pivony – user-generated data
PowerDev – energy big data
Sav – finance
Searover – renewables
Swftbox – delivery
Trade Capital Partners – FinTech
Valorafutbol – sports and entertainment
Workfam – employee engagement
Mina Cup winners
Under 12 – Minerva Academy
Under 14 – Unam Pumas
Under 16 – Fursan Hispania
Under 18 – Madenat
The%20specs
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Turkish Ladies
Various artists, Sony Music Turkey
Read more from Kareem Shaheen
MATCH INFO
Norwich City 1 (Cantwell 75') Manchester United 2 (Aghalo 51' 118') After extra time.
Man of the match Harry Maguire (Manchester United)
Company Profile
Company name: Fine Diner
Started: March, 2020
Co-founders: Sami Elayan, Saed Elayan and Zaid Azzouka
Based: Dubai
Industry: Technology and food delivery
Initial investment: Dh75,000
Investor: Dtec Startupbootcamp
Future plan: Looking to raise $400,000
Total sales: Over 1,000 deliveries in three months
match info
Athletic Bilbao 1 (Muniain 37')
Atletico Madrid 1 (Costa 39')
Man of the match Iker Muniain (Athletic Bilbao)
