Around four million Americans left their jobs in July, according to the US Bureau of Statistics. Reuters
Around four million Americans left their jobs in July, according to the US Bureau of Statistics. Reuters
Around four million Americans left their jobs in July, according to the US Bureau of Statistics. Reuters
Around four million Americans left their jobs in July, according to the US Bureau of Statistics. Reuters

How to retain employees in the time of the ‘Great Resignation’


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The Covid-19 pandemic provided many of us with the opportunity to rethink our career options. In fact, in the US many have quit their jobs at an unprecedented rate over the past year. Some four million Americans quit their jobs last July and a record-high 4.4. million people or 3 per cent of the working population, left their jobs last September, according to the US Bureau of Statistics. Reasons behind their move include the search for a better pay, the pandemic, and opting to work remotely.

“The Great Resignation” will continue until next year, according to various media reports. About 48 per cent of America’s working population is actively searching for a new job opportunity, according to a 2021 Gallup poll.

Employers in industries such as retail and hospitality have always been challenged with high turnover rates. But the availability of remote work coupled with workers rethinking their work-life balance have become important factors for employees as they consider their job prospects.

I have worked with remote employees for years in an industry where a number of my colleagues deal with a high turnover rate, and I have found that we can retain our employees and develop loyalty within our team. Here’s what I know about cultivating relationships:

Be a good listener

How many times have we heard about employees quitting because they didn’t feel appreciated or because an employer didn’t listen to their concerns? The first step to retaining your employees is to listen to their concerns, as well as their feedback. This can be developed through an open-door policy and a regular catch-up with your team to hear about their concerns, feedback, and how your organisation could enhance their work experience. One of the most common reasons I hear from people about why they resent their jobs is because they don’t feel included in their organisation or that their opinion doesn’t matter. This leads us to the following important point.

Establish a transparent work environment

Develop an internal communication framework where your team stays informed with your company’s news, future plans and how the business is operating. Don’t leave room for rumours to spread as that can negatively impact morale and performance.

Employees first

The more you invest in your employees, the more they will invest in your company is one of the wisest pieces of advice I’ve received.

If you take care of your staff, they will take care of you. Just as important it is to invest in your business and its infrastructure, you need to also invest in your team: the people who will help you to achieve your business’s targets. This investment takes the form of training your employees and developing their skills. Help them achieve a work-life balance. Set your guidelines but also be flexible when needed. If working remotely a few days a week would help your employee(s) and wouldn’t jeopardise the tasks at hand, then grant them the opportunity.

Celebrate your employees’ achievements and milestones and make them feel appreciated. Small gestures can go a long way. A cost-efficient way to do that for companies with a budget is to reward them certificates, celebrate their achievements through the company’s social media channel(s) or newsletter, paid leave, or a lunch at the office.

Create a work environment they wouldn’t want to leave

Last but not least, employees often leave their jobs because of a toxic environment. It’s your job to create an environment where employees feel at home and wouldn’t want to leave even if competitors come along. This environment is one that is flexible, where they grow, where they are appreciated and where they are heard.

Manar Al Hinai is an award-winning Emirati writer and communications consultant based in Abu Dhabi. Twitter: @manar_alhinai.

BMW M5 specs

Engine: 4.4-litre twin-turbo V-8 petrol enging with additional electric motor

Power: 727hp

Torque: 1,000Nm

Transmission: 8-speed auto

Fuel consumption: 10.6L/100km

On sale: Now

Price: From Dh650,000

From Zero

Artist: Linkin Park

Label: Warner Records

Number of tracks: 11

Rating: 4/5

Call of Duty: Black Ops 6

Developer: Treyarch, Raven Software
Publisher:  Activision
Console: PlayStation 4 & 5, Windows, Xbox One & Series X/S
Rating: 3.5/5

The specs
  • Engine: 3.9-litre twin-turbo V8
  • Power: 640hp
  • Torque: 760nm
  • On sale: 2026
  • Price: Not announced yet
Infiniti QX80 specs

Engine: twin-turbocharged 3.5-liter V6

Power: 450hp

Torque: 700Nm

Price: From Dh450,000, Autograph model from Dh510,000

Available: Now

Royal Birkdale Golf Course

Location: Southport, Merseyside, England

Established: 1889

Type: Private

Total holes: 18

About Karol Nawrocki

• Supports military aid for Ukraine, unlike other eurosceptic leaders, but he will oppose its membership in western alliances.

• A nationalist, his campaign slogan was Poland First. "Let's help others, but let's take care of our own citizens first," he said on social media in April.

• Cultivates tough-guy image, posting videos of himself at shooting ranges and in boxing rings.

• Met Donald Trump at the White House and received his backing.

Why are asylum seekers being housed in hotels?

The number of asylum applications in the UK has reached a new record high, driven by those illegally entering the country in small boats crossing the English Channel.

A total of 111,084 people applied for asylum in the UK in the year to June 2025, the highest number for any 12-month period since current records began in 2001.

Asylum seekers and their families can be housed in temporary accommodation while their claim is assessed.

The Home Office provides the accommodation, meaning asylum seekers cannot choose where they live.

When there is not enough housing, the Home Office can move people to hotels or large sites like former military bases.

Red flags
  • Promises of high, fixed or 'guaranteed' returns.
  • Unregulated structured products or complex investments often used to bypass traditional safeguards.
  • Lack of clear information, vague language, no access to audited financials.
  • Overseas companies targeting investors in other jurisdictions - this can make legal recovery difficult.
  • Hard-selling tactics - creating urgency, offering 'exclusive' deals.

Courtesy: Carol Glynn, founder of Conscious Finance Coaching

EPL's youngest
  • Ethan Nwaneri (Arsenal)
    15 years, 181 days old
  • Max Dowman (Arsenal)
    15 years, 235 days old
  • Jeremy Monga (Leicester)
    15 years, 271 days old
  • Harvey Elliott (Fulham)
    16 years, 30 days old
  • Matthew Briggs (Fulham)
    16 years, 68 days old

Empire of Enchantment: The Story of Indian Magic

John Zubrzycki, Hurst Publishers

Volvo ES90 Specs

Engine: Electric single motor (96kW), twin motor (106kW) and twin motor performance (106kW)

Power: 333hp, 449hp, 680hp

Torque: 480Nm, 670Nm, 870Nm

On sale: Later in 2025 or early 2026, depending on region

Price: Exact regional pricing TBA

The specs

AT4 Ultimate, as tested

Engine: 6.2-litre V8

Power: 420hp

Torque: 623Nm

Transmission: 10-speed automatic

Price: From Dh330,800 (Elevation: Dh236,400; AT4: Dh286,800; Denali: Dh345,800)

On sale: Now

GOLF’S RAHMBO

- 5 wins in 22 months as pro
- Three wins in past 10 starts
- 45 pro starts worldwide: 5 wins, 17 top 5s
- Ranked 551th in world on debut, now No 4 (was No 2 earlier this year)
- 5th player in last 30 years to win 3 European Tour and 2 PGA Tour titles before age 24 (Woods, Garcia, McIlroy, Spieth)

What sanctions would be reimposed?

Under ‘snapback’, measures imposed on Iran by the UN Security Council in six resolutions would be restored, including:

  • An arms embargo
  • A ban on uranium enrichment and reprocessing
  • A ban on launches and other activities with ballistic missiles capable of delivering nuclear weapons, as well as ballistic missile technology transfer and technical assistance
  • A targeted global asset freeze and travel ban on Iranian individuals and entities
  • Authorisation for countries to inspect Iran Air Cargo and Islamic Republic of Iran Shipping Lines cargoes for banned goods

The Light of the Moon

Director: Jessica M Thompson

Starring: Stephanie Beatriz, Michael Stahl-David

Three stars

The specs

Engine: 2.0-litre 4cyl turbo

Power: 261hp at 5,500rpm

Torque: 405Nm at 1,750-3,500rpm

Transmission: 9-speed auto

Fuel consumption: 6.9L/100km

On sale: Now

Price: From Dh117,059

Tearful appearance

Chancellor Rachel Reeves set markets on edge as she appeared visibly distraught in parliament on Wednesday. 

Legislative setbacks for the government have blown a new hole in the budgetary calculations at a time when the deficit is stubbornly large and the economy is struggling to grow. 

She appeared with Keir Starmer on Thursday and the pair embraced, but he had failed to give her his backing as she cried a day earlier.

A spokesman said her upset demeanour was due to a personal matter.

Our legal consultants

Name: Hassan Mohsen Elhais

Position: legal consultant with Al Rowaad Advocates and Legal Consultants.

Racecard
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Benefits of first-time home buyers' scheme
  • Priority access to new homes from participating developers
  • Discounts on sales price of off-plan units
  • Flexible payment plans from developers
  • Mortgages with better interest rates, faster approval times and reduced fees
  • DLD registration fee can be paid through banks or credit cards at zero interest rates
The specs
Engine: 4.0-litre flat-six
Power: 510hp at 9,000rpm
Torque: 450Nm at 6,100rpm
Transmission: 7-speed PDK auto or 6-speed manual
Fuel economy, combined: 13.8L/100km
On sale: Available to order now
Price: From Dh801,800
The specs

Engine: 2.0-litre 4-cylinder turbo

Power: 240hp at 5,500rpm

Torque: 390Nm at 3,000rpm

Transmission: eight-speed auto

Price: from Dh122,745

On sale: now

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Lexus LX700h specs

Engine: 3.4-litre twin-turbo V6 plus supplementary electric motor

Power: 464hp at 5,200rpm

Torque: 790Nm from 2,000-3,600rpm

Transmission: 10-speed auto

Fuel consumption: 11.7L/100km

On sale: Now

Price: From Dh590,000

Updated: November 21, 2021, 3:30 AM`