Analysts say the caps will ensure more vulnerable customers get help. Jeffrey E Biteng / The National
Analysts say the caps will ensure more vulnerable customers get help. Jeffrey E Biteng / The National

New banking fee caps raise transparency levels in the sector



The Central Bank of the UAE’s decision to revise its caps on the fees and commissions applied to banking products and services helps to bring the nation’s banking sector in line with international standards by raising transparency levels.

Being open about the fees applied to a bank’s products and services is key to any banking sector as it instils an element of trust between the lender and the borrower. At a time when some UAE consumers are struggling with high level of indebtedness due to cost-of-living struggles, poor money management and low financial literacy levels, the revisions will help to alleviate their pain.

According to Abu Dhabi Islamic Bank's moneysmart index released in May, almost half of UAE residents (48 per cent) struggle to meet their debt repayments each month compared to 31 per cent in 2014.

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This the second time in recent years the Central Bank has issued new guidelines on the charges banks can make to consumers. The latest caps are an Amendment to Annexure 2 of the Regulations Regarding Bank Loans & Services Offered to Individual Customers, issued in February 2011 to help curb rampant lending in the wake of the global financial crisis.

The regulations introduced seven years ago limited loan amounts to 20 times a customer’s salary and repayment periods to 48 months as well as introducing a limit on how much of an individual’s salary can service debt repayments.

What is significant about the latest changes is that banks must publish them on their websites to further increase transparency. The fees will also be reviewed annually to “ensure that consumers are appropriately protected”.

Consumer experts say the caps will ensure more vulnerable customers avoid getting trapped by their debt. However, the caps could also strengthen the banking sector; if banks are recouping less in fees, they will need to improve their risk systems and potentially reject customers not suitable for high levels of debt. And lower fees on mortgage lending could boost the property market by encouraging home ownership at a time when the market has flat-lined.

The caps also complement a series of measures by the UAE over the past month to attract foreign investment and diversify the economy from a reliance on oil revenues.

Company%20profile
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Founders: Mukesh Bansal and Ankit Nagori

Based: Bangalore, India

Sector: Health & wellness

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Investment: $250 million

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Nazanin Zaghari-Ratcliffe was born and raised in Tehran and studied English literature before working as a translator in the relief effort for the Japanese International Co-operation Agency in 2003.

She moved to the International Federation of Red Cross and Red Crescent Societies before moving to the World Health Organisation as a communications officer.

She came to the UK in 2007 after securing a scholarship at London Metropolitan University to study a master's in communication management and met her future husband through mutual friends a month later.

The couple were married in August 2009 in Winchester and their daughter was born in June 2014.

She was held in her native country a year later.

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Countdown to Zero: Defeating Disease, an international multimedia exhibition created by the American Museum of National History in collaboration with The Carter Center, will open in Abu Dhabi a  month before Reaching the Last Mile.

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At a glance

Global events: Much of the UK’s economic woes were blamed on “increased global uncertainty”, which can be interpreted as the economic impact of the Ukraine war and the uncertainty over Donald Trump’s tariffs.

 

Growth forecasts: Cut for 2025 from 2 per cent to 1 per cent. The OBR watchdog also estimated inflation will average 3.2 per cent this year

 

Welfare: Universal credit health element cut by 50 per cent and frozen for new claimants, building on cuts to the disability and incapacity bill set out earlier this month

 

Spending cuts: Overall day-to day-spending across government cut by £6.1bn in 2029-30 

 

Tax evasion: Steps to crack down on tax evasion to raise “£6.5bn per year” for the public purse

 

Defence: New high-tech weaponry, upgrading HM Naval Base in Portsmouth

 

Housing: Housebuilding to reach its highest in 40 years, with planning reforms helping generate an extra £3.4bn for public finances